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descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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========== FILES ==========
C:\Documents and Settings\All Users\Application Data\epSmiWdo1fgPAc moved successfully.
C:\Documents and Settings\All Users\Application Data\~epSmiWdo1fgPAc moved successfully.
C:\Documents and Settings\All Users\Application Data\~epSmiWdo1fgPAcr moved successfully.
C:\WINDOWS\System32\IdbuwjiLmodq.dll moved successfully.
C:\Documents and Settings\Liz\Local Settings\Application Data\q4ta1hu2fuke6yb3bssy4t2ab moved successfully.
C:\Documents and Settings\All Users\Application Data\q4ta1hu2fuke6yb3bssy4t2ab moved successfully.
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========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\vhrvmy deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\reywn deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\Weather deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{0649ecb4-d30e-11db-8529-0017310f5abf}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
File C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL RIuOM.EXe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
File J:\RavMonE.exe e not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
File C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL RavMonE.exe e not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
File J:\LaunchU3.exe -a not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c3e5a746-f182-11de-85f5-0017310f5abf}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
File C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL qaouGo.EXE not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\D\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\D\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\D\ not found.
File C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480 not found.
========== COMMANDS ==========

OTL by OldTimer - Version 3.2.31.0 log created on 12012011_163035

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

more_horiz
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8290

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/2/2011 9:28:36 AM
mbam-log-2011-12-02 (09-28-28).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 405373
Time elapsed: 1 hour(s), 16 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\Liz\application data\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com (Adware.GamesVance) -> No action taken.

Files Infected:
c:\documents and settings\Liz\local settings\Temp\dealiotoolbarinstall.exe (PUP.Dealio.TB) -> No action taken.

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

more_horiz
I see that the malware has hidden a bunch of folders and files, so we´re going to unhide that.

  • Please download Unhide by Grinler from here and save it to your desktop.
  • Double click unhide.exe to run the tool.
  • It will take some time to go through all your files, so please be patient.

====================

You need to install the latest version of Java. Having the latest version is important to take advantage of fixes that have eliminated security vulnerabilities.
  • Go to Start > Control Panel
  • Double-click on Add or Remove Programs
  • Look for entries that say Java, Java RunTime Environment or J2SE.
  • Uninstall all of them that are not named Java (TM) 6 Update 29

After doing this, you can go to java.com, click on Free Java Download and proceed from there to install the latest version of Java (currently Version 6 Update 29).

After installing Java, go to Start > Control Panel > Java to open the Java Control Panel.
Under the General tab, Temporary Internet Files click Settings, then click Delete Files.
Select both options and click OK to delete the Java cache.

====================

Please download aswMBR by Alwil Software from here and save it to your desktop.

  • Double click aswMBR.exe to run the tool
  • Click the Scan button to start the scan
  • Don´t panic if you see any **Rootkit** entries. The tool sometimes produces false alarms
  • Once the scan finishes click Save log to save the log to your desktop
  • Copy and paste the contents of this log (aswMBR.txt) into your next reply.

====================

How is your computer running now?

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

more_horiz
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8325

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/6/2011 4:40:39 PM
mbam-log-2011-12-06 (16-40-34).txt

Scan type: Quick scan
Objects scanned: 248438
Time elapsed: 15 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\Liz\application data\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com (Adware.GamesVance) -> No action taken.

Files Infected:
c:\documents and settings\Liz\local settings\Temp\dealiotoolbarinstall.exe (PUP.Dealio.TB) -> No action taken.

========== FILES ==========
File\Folder C:\Documents and Settings\All Users\Application Data\epSmiWdo1fgPAc not found.
File\Folder C:\Documents and Settings\All Users\Application Data\~epSmiWdo1fgPAc not found.
File\Folder C:\Documents and Settings\All Users\Application Data\~epSmiWdo1fgPAcr not found.
File\Folder C:\WINDOWS\System32\IdbuwjiLmodq.dll not found.
File\Folder C:\Documents and Settings\Liz\Local Settings\Application Data\q4ta1hu2fuke6yb3bssy4t2ab not found.
File\Folder C:\Documents and Settings\All Users\Application Data\q4ta1hu2fuke6yb3bssy4t2ab not found.
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:CC7738DB .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:02169594 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:BF3D0EA3 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:920E58B7 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:8BA6C9F8 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:BD13A410 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:89C2A42C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:0A74923C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:76466F4C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:9D6EAEC3 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:9033BDFB .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:2BC498A4 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:EA7D76BE .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:B2735F9E .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D31BE97C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:2871B698 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:ED9B661E .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D48500F8 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:6425A235 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:AA6CA4C7 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:164FA86E .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:09064307 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:B722BCE5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:98DFF516 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A3B8F70C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:8C1EFEB8 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:453190EC .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:5433DBEF .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:E91ADC66 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A31B5E9B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:58C9BCAC .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:57CC1FDC .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:561B1D2B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:70E897B5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:63CFD724 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:1F67CD26 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:C22674B6 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:EEB25EAE .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:969C0C96 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:EC0A74A1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:260575F1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:E73B14E2 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:538B96B5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:3A008627 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:28CDD861 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:C66222F3 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:5E9B629B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:0AC32449 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:FC4EA67C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A5264343 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:908A1B53 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:9812B773 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:CEE4A457 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:EE7AAC75 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:8924043A .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:99C301D0 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:56F368C9 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:895A78C5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:C9B27A06 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:BAC2F271 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:0915A718 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:393F7B1E .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:96646EC1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:25249477 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:063969F8 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A59DD4AD .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A296A63F .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A18121AD .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:8C37BA2F .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:53DF4438 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:04BB186B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:BB0256E7 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:6FD36C4B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:68B61847 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:53659035 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:4DDCE10B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:439E3411 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:10D45FC3 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:07241935 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:067F588D .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:799F5445 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:6FBD5837 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:5A908367 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:4F6A4D11 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A97FF73C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A02025CE .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:3BFA9622 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:2BFCDF84 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:19C3C515 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:F7120F9A .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:E5294695 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:DDD1277F .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D8669B93 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:C15969A6 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:F67AAFC5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:80E965A3 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:737160C1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:3539CD43 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:27D1368B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:F9E46E4C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:EC7C9796 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:E0290D16 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:5AE33054 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:417B6FAC .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:38B32B54 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:08D8BB20 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:03D08225 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:943E8182 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:7CC608E0 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:2CC3B9D1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:268BA8AB .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:13DF9DD1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:0DFE2AE1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:F422F8F1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:6C5EC3CD .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:1505883A .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:101708D3 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:9ACB70D7 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:831C6B2D .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:48429D0E .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:19C3BC3A .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:CF33321C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:AA60673F .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:9B2BD056 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:7F4DB476 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:70A1462A .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:6E8472D2 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:6C491D31 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:59846E5E .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:3C5ABDC7 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:16C16B18 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:FF333535 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:8401B6D5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:7C412B92 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:66DA2E27 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:63C1C73E .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:409A775B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:B093E177 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:9FE5FC48 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:6FE17A89 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:517B507A .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:490BCC52 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:3E06C78F .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:0860D6D6 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:FEEEFFAD .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:BE40C8A2 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:98F6F85C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:52A22573 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:05BF1B63 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D46ECFD5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:4E6B8D68 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:357E6D3B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:27012B21 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:2342AE46 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:E717F65C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:E1D818F7 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:BE6DC701 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:848CC150 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:78E0DF72 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:708BB0FA .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:4754A5B0 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:DD24DCF8 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:DA9A5EA8 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D3EFD0C3 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:8E3698DB .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:82EEB5A1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:7E3BDDC4 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:4D01D823 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:89C6F032 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:60A4BB64 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:40D8F125 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:077F4C77 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D0668210 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A7DA2BCD .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:663B62CA .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:57EE48CA .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:E2B84483 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D055FC10 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:BD27B7FC .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A561576B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:961B4D58 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:89E1BAF5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:753A0081 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:598E0FFA .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:4F96D8E6 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:4AD2C54D .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:E3F37A7D .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:BBF60A29 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:A65DC98A .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:4249A835 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:3C4C57F9 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:EC2381A4 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D387C245 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:B845F669 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:957E9765 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:918B7566 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:7A0EFE63 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:5550B299 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:37994DBE .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:18173A8E .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:4673E9EA .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:289041F7 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:1AFC2166 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:00811B66 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D507B5A8 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:729F5FF8 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:B9F8237A .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:B1FBBD09 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:9EF92A1A .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:90B52091 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:43301D1D .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:2836460B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:E32966C0 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D8134D8F .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:D1B5B4F1 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:CB16385F .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:CB0EB1DE .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:C48B1BA5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:938EC881 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:8F4E260C .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:349CACE5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:88698068 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:0C988F7D .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:C07A6A6B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:BDF08FAF .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:5D351BC6 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:354E094D .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:32BD974D .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:275AA066 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:145EE4E0 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:EF71CAB5 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:ECCE99EF .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:B904C348 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:85C3B823 .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:546EE13B .
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:43982D5E .
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\vhrvmy not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\reywn not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\Weather not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0649ecb4-d30e-11db-8529-0017310f5abf}\ not found.
File C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL RIuOM.EXe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
File J:\RavMonE.exe e not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2a36188f-1fa1-11dc-8533-0017310f5abf}\ not found.
File C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL RavMonE.exe e not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{adb3ba60-e0c7-11dd-85a1-0014e8e025c7}\ not found.
File J:\LaunchU3.exe -a not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c3e5a746-f182-11de-85f5-0017310f5abf}\ not found.
File C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL qaouGo.EXE not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\D\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\D\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\D\ not found.
File C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480 not found.
========== COMMANDS ==========

OTL by OldTimer - Version 3.2.31.0 log created on 12062011_161127

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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You have been executing the wrong instructions Smile...

They are on this page.

I will be off for 4 days from today. Back on monday.

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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Hello Again, sorry for that I didn't realize there was another page, either way, I completed the unhide and removed all the java from the add/remove programs, and updated it with the most current version, however when I tried to go to java in the control panel afterwards I could not find it, but it is on the add/remove programs list as the most recent version. I also completed the scan and these are the results below. Thank you for your time and patience again.


aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
Run date: 2011-12-07 18:23:03
-----------------------------
18:23:03.470 OS Version: Windows 5.1.2600 Service Pack 3
18:23:03.470 Number of processors: 1 586 0xD08
18:23:03.470 ComputerName: YOUR-4DACD0EA75 UserName: Liz
18:23:04.704 Initialize success
18:23:05.423 AVAST engine defs: 11120701
18:23:23.312 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e
18:23:23.312 Disk 0 Vendor: ST3250823AS 3.03 Size: 238475MB BusType: 3
18:23:25.343 Disk 0 MBR read successfully
18:23:25.343 Disk 0 MBR scan
18:23:25.374 Disk 0 unknown MBR code
18:23:25.374 Disk 0 scanning sectors +488391120
18:23:25.468 Disk 0 scanning C:\WINDOWS\system32\drivers
18:23:40.701 Service scanning
18:23:42.279 Modules scanning
18:23:50.731 Disk 0 trace - called modules:
18:23:50.747 ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys hal.dll pciide.sys PCIIDEX.SYS
18:23:50.747 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x87156ab8]
18:23:50.747 3 CLASSPNP.SYS[f7628fd7] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-e[0x87161d98]
18:23:51.434 AVAST engine scan C:\WINDOWS
18:24:15.870 AVAST engine scan C:\WINDOWS\system32
18:26:38.295 AVAST engine scan C:\WINDOWS\system32\drivers
18:27:02.184 AVAST engine scan C:\Documents and Settings\Liz
18:57:16.210 AVAST engine scan C:\Documents and Settings\All Users
19:14:50.464 Scan finished successfully
20:37:20.851 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Liz\Desktop\MBR.dat"
20:37:20.851 The log file has been saved successfully to "C:\Documents and Settings\Liz\Desktop\aswMBR.txt"

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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Excellent. As far as I can see, your computer is CLEAN.

MS Removal Tool Help - Page 1 Clean_computer

====================

Do you have any more questions or do you want to see my ALORTKYCC (Awesome List Or Recommendations To Keep Your Computer Clean)?

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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Sweet, I appreciate all of your time and help, there is no way I would have been able to do this on my own. I would like to see your ALORTKYCC. Also is there anything I can do to just clean up space with stuff I don't use or anything like that. When a screensaver will normally pop up the screen goes black and I need to hit escape 3 times or the start menu button, whats up with that. Thanks again for everything.

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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To clean up unneeded files:
Please download PureRa by RaProducts from here

  • First, unzip the program, e.g. to your desktop.
  • Double click PureRa.exe to run it.
  • When it opens, click the "Next" button to open up a menu of options.
  • Tick the box that says "Check All"
  • If you want detailed information about what got deleted, check the "Create Log" option.
  • Then press the "Clean" button to start the cleaning process.
  • It may look like nothing is happening, but let it run.
  • When the tool finishes, It will show you how much data it cleaned.
  • If you choose to create a log, it will open this log (C:\PureRa.txt, you can delete it afterwards)

====================

Time to uninstall used tools.

  • Double click OTL.exe to run it again and click the CleanUp button.
  • If we used any other tools and they still remain on your desktop, please delete them manually.

====================

Allright! Here follows my ALORTKYCC (Awesome List Of Recommendations To Keep Your Computer Clean):

1) Keep your Windows up-to-date. Windows Autoupdate should be ON (see Start >> Control Panel >> Security Center). An alternative way (but more time-consuming) is to periodically visit http://windowsupdate.microsoft.com. Hackers are looking every day for new security holes. Microsoft keeps patching them. You cannot fall behind in this race, it will make your system vulnerable.

2) For your average daily computer activities, use a limited/standard user account, not an administrator account. If you use Vista/WIN7 do not disable User Account Control (UAC). You would be amazed to know how much malware can´t touch you if you deny it admin rights. Create a separate password-protected administrator account that you use for admin activities, like (un)installing software.

3) Use a good antivirus. There are various free ones, you cannot go wrong with either of the following three:
  • Panda Cloud Antivirus. If you want your antivirus to be light on resources, I recommend Panda. Install without the toolbar.
  • Ad-Aware Free Internet Security has received great reviews from leading security analysts.
  • Avast! is a very complete antivirus, with modules like mailscanner and webshield.

4) If your computer has 1GB system memory or more, you should install a third party firewall, to replace the weak Windows Firewall. I recommend:

Note: you should run only ONE antivirus and ONE firewall. Running multiples of either is bad, it will cause slowdowns and/or conflicts.

5) Miscellaneous advice:
  • Stay away from cracks and keygens (look here for the why). Get free software instead. Gizmo is an excellent source of freeware reviews.
  • Navigate safely. Google Chrome is the safest browser available. However, Mozilla Firefox can be made extremely safe with the NoScript addon. Internet Explorer (always use the last version) can be made a lot safer with Spywareblaster (manual here).
  • The WOT (Webs Of Trust) addon will help you to stay on reliable webpages.
  • WinPatrol alerts you when changes are made in vital system areas. Especially good on light systems not running a third party firewall.
  • Make sure you have ways to recuperate your operating system and vital other data if its gets frustrated by malware and/or other problems. A Windows setup CD and recent backups/disk images will be priceless, if you find yourself in an unexpected tight spot.

Finally: did we help you? Help us back!

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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Hello sorry it took so long to respond, I completed the purera task and the otl, but when it restarted the computer, it allowed me to pic a user but when it logged in the screen was black and all I can see is the cursor, it does nothing when I right click or press CTL+ALT+DEL. I dont know hat to do now, I can see all the posts on my phone but cannot repost anything from it, but I am on a diffrent computer now for this and am not sure when I will be able to get back to it, give a take a few days. Any help is appreciated, thanks for your time.

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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wow

That is weird
We didn´t do anything risky here

You cannot start in safe mode either?

To reboot in safe mode: restart the computer and hit the F8 button a couple of times during rebooting, just before the windows screen appears. In the boot menu that follows, choose Safe Mode Without Networking.

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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I did the reboot in safe mode with networking, and then realized it was to be without networking, so I rebooted the computer without networking and both worked in safe mode. Hopefully we can figure it out whats going on. Thank you.

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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OK so safe mode is working correctly, but normal mode is not?

Some questions

Do you have a windows setup disk that came with this computer?
Do you have access to another computer to download tools and stuff?

descriptionMS Removal Tool Help - Page 1 EmptyRe: MS Removal Tool Help

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