Very slow computer, on and offline.

Please use Internet Explorer and run a BitDefender Online scan

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Please post the results in your next reply.

QuickScan Beta 32-bit v0.9.9.99
-------------------------------
Scan date: Wed Aug 31 12:48:07 2011
Machine ID: A0470293



No infection found.
-------------------



Processes
---------
avast! Antivirus 1564 C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
Content Transfer Walkman Detector 2016 C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe
CwService 2580 C:\WINDOWS\system32\FsUsbExService.Exe
Cyberlink PowerCinema 3.0 1784 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
Drive Letter Access Component 1792 C:\WINDOWS\system32\dla\tfswctrl.exe
DVB-T EPG Service 1972 C:\PROGRA~1\WinTV\EPG Services\System\EPGClient.exe
EPGService Module 2536 C:\PROGRA~1\WinTV\EPG Services\System\EPGService.exe
InstallShield Update Service 1800 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
Intel Modem Event Monitor Application 1776 C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
Intel(R) Common User Interface 1928 C:\WINDOWS\system32\hkcmd.exe
Intel(R) Common User Interface 1948 C:\WINDOWS\system32\igfxpers.exe
Java(TM) Platform SE 6 U26 2656 C:\Program Files\Java\jre6\bin\jqs.exe
Java(TM) Platform SE Auto Updater 2 0 140 C:\Program Files\Common Files\Java\Java Update\jusched.exe
KODAK AiO Printer Driver 2720 C:\WINDOWS\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mcci+McciCMService 2908 C:\Program Files\Common Files\Motive\McciCMService.exe
mcci+McciTrayApp 1956 C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
Microsoft® Windows® Operating System 400 C:\Program Files\Internet Explorer\iexplore.exe
Microsoft® Windows® Operating System 1852 C:\WINDOWS\system32\spoolsv.exe
Samsung PC Studio 228 C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
Skype 204 C:\Program Files\Skype\Phone\Skype.exe
YCommon Exe Module 2232 C:\PROGRA~1\Yahoo!\browser\ycommon.exe
(verified) Microsoft® Windows® Operating System 1660 C:\WINDOWS\explorer.exe
(verified) Microsoft® Windows® Operating System 2456 C:\WINDOWS\system32\alg.exe
(verified) Microsoft® Windows® Operating System 672 C:\WINDOWS\system32\csrss.exe
(verified) Microsoft® Windows® Operating System 752 C:\WINDOWS\system32\lsass.exe
(verified) Microsoft® Windows® Operating System 740 C:\WINDOWS\system32\services.exe
(verified) Microsoft® Windows® Operating System 616 C:\WINDOWS\system32\smss.exe
(verified) Microsoft® Windows® Operating System 1400 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 1284 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 1152 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 1116 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 1000 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 2368 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 2396 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 932 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 3188 C:\WINDOWS\system32\svchost.exe
(verified) Microsoft® Windows® Operating System 696 C:\WINDOWS\system32\winlogon.exe


Network activity
----------------
Process AvastSvc.exe (1564) connected on port 80 (HTTP) --> 217.32.28.27
Process AvastSvc.exe (1564) connected on port 80 (HTTP) --> 217.32.28.43
Process AvastSvc.exe (1564) connected on port 80 (HTTP) --> 209.85.229.100
Process AvastSvc.exe (1564) connected on port 80 (HTTP) --> 69.63.191.11
Process svchost.exe (2396) connected on port 443 (HTTP over SSL) --> 217.212.238.149

Process svchost.exe (1000) listens on ports: 135 (RPC)
Process svchost.exe (2396) listens on ports: 1040
Process EPGService.exe (2536) listens on ports: 80 (HTTP)


Autoruns and critical files
---------------------------
Adobe Acrobat C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
Adobe Reader and Acrobat Manager C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Content Transfer Walkman Detector C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe
Cyberlink PowerCinema 3.0 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
dreamsp.exe C:\DREAMSP\dreamsp.exe
Drive Letter Access Component C:\WINDOWS\system32\dla\tfswctrl.exe
DVB-T EPG Service C:\Program Files\WinTV\EPG Services\System\EPGClient.exe
Hauppauge Computer Works IR C:\Program Files\WinTV\Ir.exe
InstallShield Update Service C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
InstallShield Update Service c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe
Intel Modem Event Monitor Application C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
Intel(R) Common User Interface C:\WINDOWS\system32\hkcmd.exe
Intel(R) Common User Interface C:\WINDOWS\system32\igfxdev.dll
Intel(R) Common User Interface C:\WINDOWS\system32\igfxpers.exe
Intel(R) Common User Interface C:\WINDOWS\system32\igfxtray.exe
Java(TM) Platform SE Auto Updater 2 0 C:\Program Files\Common Files\Java\Java Update\jusched.exe
KODAK AiO Printer Driver C:\WINDOWS\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mcci+McciTrayApp C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
Microsoft Office XP C:\Program Files\Microsoft Office\Office10\OSA.EXE
Microsoft® Windows® Operating System C:\WINDOWS\system32\BROWSEUI.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\conime.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\CRYPT32.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\cryptnet.dll
Microsoft® Windows® Operating System C:\WINDOWS\System32\CSCDLL.dll
Microsoft® Windows® Operating System C:\WINDOWS\System32\dimsntfy.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\logon.scr
Microsoft® Windows® Operating System C:\WINDOWS\system32\SHELL32.dll
Microsoft® Windows® Operating System c:\windows\system32\userinit.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\webcheck.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\WlNotify.dll
Samsung PC Studio C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
Skype C:\Program Files\Skype\Phone\Skype.exe
Windows Genuine Advantage C:\WINDOWS\system32\WgaLogon.dll
(verified) Google Update C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
(verified) Google Update C:\Program Files\Google\Update\GoogleUpdate.exe
(verified) Microsoft® Windows® Operating System C:\WINDOWS\system32\logonui.exe
(verified) Microsoft® Windows® Operating System C:\WINDOWS\system32\sclgntfy.dll
(verified) Microsoft® Windows® Operating System C:\WINDOWS\system32\stobject.dll
(verified) Microsoft® Windows® Operating System C:\WINDOWS\system32\WPDShServiceObj.dll


Browser plugins
---------------
AcroIEHelperShim Library C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
Adobe Acrobat C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
Adobe Acrobat C:\Program Files\Internet Explorer\plugins\nppdf32.dll
Adobe Acrobat C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
Adobe® Flash® Player ActiveX C:\WINDOWS\Downloaded Program Files\FP_AX_CAB_INSTALLER.exe
Bebo Uploader C:\WINDOWS\Downloaded Program Files\BeboUploader.ocx
BitDefender QuickScan C:\WINDOWS\Downloaded Program Files\qsax.dll
btmailcontrol Module C:\WINDOWS\Downloaded Program Files\btmailcontrol.dll
Drive Letter Access Component C:\WINDOWS\system32\dla\tfswshx.dll
Google Earth Plugin C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
Google Update C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Update\1.3.21.65\npGoogleUpdate3.dll
Google Update C:\Program Files\Google\Update\1.3.21.65\npGoogleUpdate3.dll
IE Services C:\Program Files\Yahoo!\Common\yiesrvc.dll
IEAWSDC.DLL C:\WINDOWS\Downloaded Program Files\IEAWSDC.DLL
InstallShield C:\WINDOWS\Downloaded Program Files\isetup.dll
InstallShield C:\WINDOWS\Downloaded Program Files\isetup.EXE
InstallShield Update Service C:\WINDOWS\Downloaded Program Files\isusweb.dll
Java Deployment Toolkit 6.0.260.3 C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
Java(TM) Platform SE 6 U26 C:\Program Files\Java\jre6\bin\jp2ssv.dll
Java(TM) Platform SE 6 U26 C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
Java(TM) Platform SE 6 U26 C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
Messenger C:\Program Files\Messenger\msmsgs.exe
Microsoft® Windows® Operating System C:\WINDOWS\system32\mswsock.dll
Microsoft® Windows® Operating System C:\WINDOWS\system32\rsvpsp.dll
Microsoft® Windows® Operating System C:\WINDOWS\System32\winrnr.dll
Motive Plugin C:\Program Files\Common Files\Motive\npMotive.dll
NPSWF32.dll C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin6.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Internet Explorer\plugins\npqtplugin7.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
QuickTime Plug-in 7.6.9 C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
RealJukebox NS Plugin C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
RealPlayer Download and Record Plugin f C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
RealPlayer(tm) G2 LiveConnect-Enabled P C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
Skype Toolbars C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.5.0.8013_0\npSkypeChromePlugin.dll
Skype Toolbars C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
ToolBand Module C:\Program Files\FreeRIP3\toolband.dll
VLC Multimedia Plug-in C:\Program Files\VideoLAN\VLC\npvlc.dll
Windows Presentation Foundation c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
Yahoo! Toolbar c:\program files\yahoo!\companion\installs\cpn0\yt.dll
(verified) InstallShield Update Service C:\WINDOWS\Downloaded Program Files\dwusplay.dll
(verified) InstallShield Update Service C:\WINDOWS\Downloaded Program Files\dwusplay.exe
(verified) Microsoft® Windows® Operating System C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
(verified) RealPlayer Version Plugin C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll


Scan
----
MD5: f0313ca43a04ab07b87d021811345667 C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.5.0.8013_0\npSkypeChromePlugin.dll
MD5: 87bbf47f728aeee862f9823d5b4c0bbc C:\Documents and Settings\Dave\Local Settings\Application Data\Google\Update\1.3.21.65\npGoogleUpdate3.dll
MD5: 4393dcb856a2a109e266e6f59e2ef31a C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
MD5: 69169586efad19f53c2012ffd8fdcf45 C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
MD5: 08914bc785004fb29cb58ff435ec0a7b C:\Program Files\Alwil Software\Avast5\1033\Base.dll
MD5: 48d892b1b3adb0a6502095ab0014d368 C:\Program Files\Alwil Software\Avast5\Aavm4h.dll
MD5: b14242184207da229a3ac25168ffc44a C:\Program Files\Alwil Software\Avast5\AavmRpch.dll
MD5: 14e6721d9883753a3c4bcf0159fa9ca8 C:\Program Files\Alwil Software\Avast5\AhResBhv.dll
MD5: 8b476d677dfe35efe7b3edbf377f0038 C:\Program Files\Alwil Software\Avast5\AhResJs.dll
MD5: 958eae9951d450c33785aaa3e8c18643 C:\Program Files\Alwil Software\Avast5\AhResMai.dll
MD5: fae73418fe3e9d62d1dc275c1a6470f7 C:\Program Files\Alwil Software\Avast5\AhResMes.dll
MD5: ea273c786c0f7537b84cb91dafc33079 C:\Program Files\Alwil Software\Avast5\AhResNS.dll
MD5: 8941988b4aaf4713a3b3fcb294b2edf7 C:\Program Files\Alwil Software\Avast5\AhResP2P.dll
MD5: a333dd2e324c6ba76a3d3e4bbcb94f3c C:\Program Files\Alwil Software\Avast5\AhResStd.dll
MD5: 9fb89dbf8a2a3c26d036b8569b154590 C:\Program Files\Alwil Software\Avast5\AhResWS.dll
MD5: ace9981252e1f262ac276b7615ef6feb C:\Program Files\Alwil Software\Avast5\ashBase.dll
MD5: effc885db306a3677cc3a62647c6ad08 C:\Program Files\Alwil Software\Avast5\ashMaiSv.dll
MD5: f0fe90c1f71fe7f6ddeaef8c0b6c4a24 C:\Program Files\Alwil Software\Avast5\ashServ.dll
MD5: f24bdd5c07249766e15078d6a7bf9055 C:\Program Files\Alwil Software\Avast5\ashShell.dll
MD5: 96ffbb4c8e32325c1b49a393284f77ee C:\Program Files\Alwil Software\Avast5\ashTask.dll
MD5: 53fa4e859b6440eaf6673e813caa7c4e C:\Program Files\Alwil Software\Avast5\ashTaskEx.dll
MD5: af4a3cca045eee5f7a2280284052e361 C:\Program Files\Alwil Software\Avast5\ashWebSv.dll
MD5: 5a312e660ba43a3233efc11146d3a318 C:\Program Files\Alwil Software\Avast5\ashWsFtr.dll
MD5: 9ad6a0464da99fada8677f495ff84043 C:\Program Files\Alwil Software\Avast5\aswAux.dll
MD5: 3992d00ea19fcde5710e31b1768efa20 C:\Program Files\Alwil Software\Avast5\aswCmnBS.dll
MD5: a822e400eb848449368a2d6c99dee8e8 C:\Program Files\Alwil Software\Avast5\aswCmnIS.dll
MD5: d662f9567979fcacac8301b6ce18971b C:\Program Files\Alwil Software\Avast5\aswCmnOS.dll
MD5: 2fd69aee607066766930ceb925db0459 C:\Program Files\Alwil Software\Avast5\aswDld.dll
MD5: dc9ec6dbb7b5ac6d1ec070df4e8ed903 C:\Program Files\Alwil Software\Avast5\aswEngLdr.dll
MD5: 95ffe45120788d0bac3071a913172a58 C:\Program Files\Alwil Software\Avast5\aswIdle.dll
MD5: fd2d867fe775cc5357cecf2f14515b61 C:\Program Files\Alwil Software\Avast5\aswLog.dll
MD5: 464fdfa22c63d742de476a83042d53f9 C:\Program Files\Alwil Software\Avast5\aswProperty.dll
MD5: acd4e66d0abdcd3e74a1673cdeb38fcc C:\Program Files\Alwil Software\Avast5\aswSqLt.dll
MD5: d16c826f375a44802bf317982e81a7e2 C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
MD5: b17fbd8b0fd3ea04ef3e4c968d057a02 C:\Program Files\Alwil Software\Avast5\defs\11083100\algo.dll
MD5: 9f8c5a89fa81a5ef951ceb64272868d3 C:\Program Files\Alwil Software\Avast5\defs\11083100\arPot.dll
MD5: da4db6fc5ef0430db451c265ed2f2935 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswCmnBS.dll
MD5: ab5d73223ef120e437f01e737c8789c2 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswCmnIS.dll
MD5: 1c12f1dc5c52ed1fca37211645b29e13 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswCmnOS.dll
MD5: e4384ddbb9b718bec0f270c05a003a18 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswEngin.dll
MD5: b9f612c1fa74adabea3e095e980db17d C:\Program Files\Alwil Software\Avast5\defs\11083100\aswRep.dll
MD5: ac64a4ce1ff490cc1d28d22b038ea458 C:\Program Files\Alwil Software\Avast5\defs\11083100\aswScan.dll
MD5: fa97ad1885871c3184427138b7c1dd41 C:\Program Files\Alwil Software\Avast5\snxhk.dll
MD5: 7012901fb0b5487426a9af963a61d97b C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
MD5: c3104be7d2b689ebe47e2aac64c07530 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
MD5: 203a74767eb81f96a5166b1933db46d0 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
MD5: ff575e76da89a3cede920bb71ee2f3c7 C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
MD5: 47c1de0a890613ffcff1d67648eedf90 C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
MD5: 1675e645ec400a7f4b2c8bd38fe074b4 c:\program files\common files\akamai\netsession_win_2da1ebd.dll
MD5: 763dab43bdab27316dbf3373192823d7 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
MD5: 13e7cfe8e269ed15e7fc9c3ebbcb7e2b C:\Program Files\Common Files\Java\Java Update\jusched.exe
MD5: 10cb1703238ae7185c0c3613fd991c6e C:\Program Files\Common Files\Microsoft Shared\VGX\vgx.dll
MD5: f8b823414a22dbf3bec10dcaa5f93cd8 C:\Program Files\Common Files\Motive\McciCMService.exe
MD5: 78e0218a43a6f0f68aca8fc69bca11cf C:\Program Files\Common Files\Motive\McciContextDetectorEmail_DSR.dll
MD5: 4b68eeb632edfb6f0bc62503077eaa2a C:\Program Files\Common Files\Motive\McciContextDetectorWin32_DSR.dll
MD5: 24c508cf65fbb091d58bc33b9511eff1 C:\Program Files\Common Files\Motive\McciContextHook_DSR.dll
MD5: d2972e06c2bb14ef93951fe832bfaf10 C:\Program Files\Common Files\Motive\McciContextX.dll
MD5: eb260e1beb8f174d8bb77436bae53bde C:\Program Files\Common Files\Motive\npMotive.dll
MD5: b3e3c57fd22e71ce20389372d972c6dc C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
MD5: 6a5ceba91de0d93aa97982ad5f977ce1 C:\Program Files\FreeRIP3\toolband.dll
MD5: 0f445b821549f9ff471bba56c69953d4 C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
MD5: 87bbf47f728aeee862f9823d5b4c0bbc C:\Program Files\Google\Update\1.3.21.65\npGoogleUpdate3.dll
MD5: bc02e491e88492b02363ce1b384ff7a7 C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
MD5: 02d0798f376fcbd0210eda58476d0b1b C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
MD5: 55794b97a7faabd2910873c85274f409 C:\Program Files\Internet Explorer\iexplore.exe
MD5: 4393dcb856a2a109e266e6f59e2ef31a C:\Program Files\Internet Explorer\plugins\nppdf32.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin2.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin3.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin4.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin5.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin6.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Internet Explorer\plugins\npqtplugin7.dll
MD5: e7d55e121ff1951cb86c7e0dc6a33877 C:\Program Files\Java\jre6\bin\jp2ssv.dll
MD5: 9dba73c2f1e76ec4cb837e67c5743596 C:\Program Files\Java\jre6\bin\jqs.exe
MD5: 1040bd9bf3ddab7cda2346f8375480a2 C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll
MD5: 2c003d049cd5e45bb88b6f8583561035 C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
MD5: 1a8d8cb042e2724385227f1a19a8decc C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
MD5: 3e930c641079443d4de036167a69caa2 C:\Program Files\Messenger\msmsgs.exe
MD5: 72a0df237f9118f18ad136e99266e816 C:\Program Files\Microsoft Office\Office10\msohev.dll
MD5: 5bc65464354a9fd3beaa28e18839734a C:\Program Files\Microsoft Office\Office10\OSA.EXE
MD5: 5eb6f21d95e728c61bcfc89f899d6bb0 C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
MD5: 4393dcb856a2a109e266e6f59e2ef31a C:\Program Files\Mozilla Firefox\plugins\nppdf32.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll
MD5: 840b4c97c7ef119834780fa09258dcd1 C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll
MD5: 29b060079a9129553e3fa75edb8243bb C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll
MD5: 4c23e74ef7f99d8b07c9aa7dc087e200 C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll
MD5: 33440a3ef90af7ed74ee55ca634a9cfa C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
MD5: 43ccb246b3d0c385e54f14b04df96e9f C:\Program Files\Samsung\Samsung New PC Studio\CEUTIL.dll
MD5: 1e377d64dacd4e4656c86241ce5a1233 C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
MD5: b12c853961947ed89b9437966c7507b4 C:\Program Files\Samsung\Samsung New PC Studio\rapi.dll
MD5: 2fdc5bf4192028e59916036bffa5c6c0 C:\Program Files\Skype\Phone\Skype.exe
MD5: 7ac21b30891fae8140664c5dac9d3056 C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
MD5: fbd1eeec526d0c7ece22060c83213bed C:\Program Files\Skype\Toolbars\Shared\SkypePnr.dll
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No file uploaded.

Scan finished - communication took 1 sec
Total traffic - 0.02 MB sent, 1.08 KB recvd
Scanned 696 files and modules - 57 seconds

==============================================================================

Hope this is OK. Took ages to post it!

I don't see any more issues from my end. What else is going on?

Hi

Computer just seems very slow compared to a few weeks ago. I realize you have checked through everything I've sent but there has been no improvement really. If I mistakenly ask it to do more than one thing at once, for instance check e-mail whilst online it usually freezes. If left alone it will sort itself out in 5 or 6 minutes.
Still often get "program not responding" on Firefox or Outlook Express, maybe 2 or 3 times a day.
As I said before, it's not crippling and we work around it, I just thought I'd ask you guys if there was anything obviously wrong.
Thanks for trying to help.

Dave

Please follow this tutorial on using MEMTEST

http://www.pchelpforum.com/memory/113776-memtest86-how.html

Let me know how it works.

Hi
I'm struggling with this one. I can get into "boot menu" by pressing f12 on startup. if I select option 4 (IDE CD ROM Device) it appears to start as normal and the disc does not start. If I press f2 I go into the setup menu, I can scroll down to "boot setup" and press enter. This gives an option of "Hard drive C" and "IDE CD ROM Device" both are checked. If I uncheck Hard drive C and leave CD Rom checked and try to start it it gives a message "No boot device available".
I don't know where to go from here as I have never worked with these menus before.

I don't know if the age of the machine is relevant but we bought this computer 9 years ago, is it just getting old?

Dave

Can you try the USB version?

Hi

The options in the "boot menu" are as follows:

1.Normal
2.Primary Master Drive
3.Hard Disc Drive C
4.IDE CD-ROM Device

5.System Setup
6.IDE Drive Diagnostic
7.Boot to utility partition

Which of these would I use to boot from a USB stick or does this computer not have that option?
If it is possible let me know and I'll get a USB stick next time I'm in town.

Thank you

Dave

Hi

Sorry to be away for so long. I've tried to follow these instructions but so much of it I don't understand!
I've found a temporary fix for the slow running problem. The computer has two lights, power on and "working". When it's slow the "working" light is on constantly. I checked the processes running and what they were using. By far the highest usage was by "wuauclt.exe". A bit of research showed this was the Windows Update process. The temporary fix is just to switch Updates off. Computer is now back to normal but I suspect I'll have to do manual updates every so often. Skype also uses a lot but I don't want to do without that and just stopping the updates seems to be enough.

Any thoughts?

Dave

So there's no problem to fix then? I'll just continue with manual updates and leave the automatic switched off.

Great. Is there anything else I can help you solve?

No. Thank you very much for the help. I'll send a donation to help the cause!

Dave

Very well.