lets try this one then
- Download TDSSKiller by Kaspersky from here and save it to your desktop
- Doubleclick TDSSKiller.exe to run the tool
- Click the Start Scan button
- After the scan has finished, click the Close button
- Click the Report button and copy/paste the contents of it into your next reply
- The report can also be found in the root of your Windows drive (most likely C:\).