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descriptionLaptop Problem EmptyLaptop Problem

more_horiz
When I turn on my Laptop and login onto my account. Then when I click any program like ccleaner or anything or just go to a selection bar it freezes and it kepts on loading nothing happen. So I have to turn off my laptop again and again cause for some reason it kepts on happening what should I do?

descriptionLaptop Problem EmptyRe: Laptop Problem

more_horiz
Hi,

Please download OTL to your Desktop. (If you already have it downloaded, then just follow the instructions below).
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scan box paste this in

    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.exe /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\*.sys
    %systemroot%\system32\drivers\*.dll
    %systemroot%\system32\drivers\*.ini
    %systemroot%\system32\drivers\*.exe
    %SYSTEMDRIVE%\*.*
    %PROGRAMFILES%\*.
    %appdata%\*.*
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    disk.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    usbstor.sys
    /md5stop
    CREATERESTOREPOINT
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) and paste (Edit->Paste) the contents of these files, one at a time


Note: in the event that OTL fails to run, please use alternate download links to try again:

http://oldtimer.geekstogo.com/OTL.com
http://oldtimer.geekstogo.com/OTL.scr

............................................................................................

I'm livin' life in the fast lane.

descriptionLaptop Problem EmptyRe: Laptop Problem

more_horiz
extra
OTL Extras logfile created on: 6/8/2011 4:45:22 AM - Run 1
OTL by OldTimer - Version 3.2.23.0 Folder = C:\Users\phanie\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.75 Gb Total Physical Memory | 2.46 Gb Available Physical Memory | 65.60% Memory free
7.49 Gb Paging File | 5.90 Gb Available in Paging File | 78.77% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 454.24 Gb Total Space | 422.89 Gb Free Space | 93.10% Space Free | Partition Type: NTFS
Drive E: | 1.88 Gb Total Space | 1.79 Gb Free Space | 95.58% Space Free | Partition Type: FAT32

Computer Name: PHANIE-PC | User Name: phanie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{0E543634-7E25-4B8F-8D5B-97880E5E5088}" = Bonjour
"{16DDB3D1-5C27-4599-9C63-E583287191CC}" = iTunes
"{1AAF3A3B-7B32-4DDF-8ABB-438DAEB46EEC}" = Windows Live Family Safety
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{21E2A283-1416-AF26-6DA1-92FDE02224EB}" = ccc-utility64
"{46A5FBE9-ADB3-4493-A1CC-B4CFFD24D26A}" = Windows Live Family Safety
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5792CD64-61B4-C448-0D22-3C51DD73AB2A}" = ATI Catalyst Install Manager
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{8F473675-D702-45F9-8EBC-342B40C17BF5}" = Apple Mobile Device Support
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}" = TOSHIBA PC Health Monitor
"{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator
"{B84290E4-2B69-476C-BD9A-401F9F0197EB}" = CLEAR Connection Manager
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"{C4FFA951-9678-4D51-84B4-AFD15D3C45AD}" = TOSHIBA Hardware Setup
"{CBD6B23D-41D5-4A46-8019-6208516C9712}" = TOSHIBA Supervisor Password
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"{FBBC4667-2521-4E78-B1BD-8706F774549B}" = Best Buy pc app
"CCleaner" = CCleaner
"CNXT_AUDIO_HDA" = Conexant HD Audio
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{02950E10-1AA3-DF62-FED5-42CBD4ADC5C1}" = CCC Help Dutch
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0D795777-9D60-4692-8386-F2B3F2B5E5BF}" = Label@Once 1.0
"{0FB630AB-7BD8-40AE-B223-60397D57C3C9}" = Realtek WLAN Driver
"{118F5964-DA03-7B46-BDEA-7C3FA203D293}" = CCC Help Spanish
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1B87C40B-A60B-4EF3-9A68-706CF4B69978}" = TOSHIBA Assist
"{1CF51B76-7485-410C-D06D-23D1060974D3}" = Catalyst Control Center Core Implementation
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{21759FAC-AE5F-F171-EB4C-D2FBF66EDD04}" = CCC Help Czech
"{219B4856-468A-F0BB-8249-E630AD4E86C2}" = ccc-core-static
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{23EA31D7-28CD-F7B3-024C-6EB784F1BC79}" = CCC Help Russian
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java(TM) 6 Update 24
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3669F19D-D7C2-3240-C4EC-A57DECC124FC}" = CCC Help Japanese
"{38A0161D-7CD3-51AD-0ACB-F46DD34D2FF6}" = CCC Help Greek
"{39670BCD-6300-21D8-78A4-ECD68D0C4D95}" = CCC Help Chinese Standard
"{46A46830-50AA-3326-7A57-72BB03E6B3EC}" = CCC Help Hungarian
"{47984ADB-54E9-BE8F-E39F-8B1FAAD4B192}" = CCC Help Polish
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{5570C266-C606-85BC-6E23-C858566E02DB}" = CCC Help Swedish
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{5AF550B4-BB67-4E7E-82F1-2C4300279050}" = ToshibaRegistration
"{5E620377-939F-3E6B-F328-4A69D9CA0D1B}" = CCC Help French
"{5E6F6CF3-BACC-4144-868C-E14622C658F3}" = TOSHIBA Web Camera Application
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{65F5F454-0029-045D-82ED-126F650B5C8F}" = Catalyst Control Center Graphics Previews Vista
"{66F1F013-008F-4875-B283-5A814B820347}" = Kaspersky Anti-Virus 2011
"{679F739E-5C76-4A41-B562-F9392156B6DD}" = System Requirements Lab CYRI
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77F8A71E-3515-4832-B8B2-2F1EDBD2E0F1}" = Bing Bar
"{789289CA-F73A-4A16-A331-54D498CE069F}" = Ventrilo Client
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{7C5B4583-7CBF-4289-B195-03B553959DEA}" = VoiceOver Kit
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{836775DC-DC27-BC0C-7770-68E2591F6CC6}" = CCC Help Norwegian
"{853A4763-6643-4604-8D64-28BDD8925F4C}" = Apple Application Support
"{86236CB1-023D-82B2-A706-74ECFFA91A8E}" = Catalyst Control Center Graphics Previews Common
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8B4BD0EF-A058-3F42-0AD8-763267A735D0}" = Catalyst Control Center Graphics Full New
"{8BD785CF-30C7-4182-B250-0D5FCE78D4DD}" = Catalyst Control Center - Branding
"{8BE504E9-0677-87AC-07D2-1A1428E17A92}" = Catalyst Control Center InstallProxy
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002A-0409-1000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0116-0409-1000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91D25D3C-A6D8-78D4-CDE7-F70B93389A03}" = CCC Help Italian
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-007A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook Connector
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}" = TOSHIBA Application Installer
"{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}" = TOSHIBA Media Controller
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9CD5AC28-04E5-07A5-100D-953D2B3A8747}" = Catalyst Control Center Graphics Full Existing
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{a0fe116e-9a8a-466f-aee0-625cb7c207e3}" = Microsoft Visual C++ 2005 Redistributable - KB2467175
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-AA0000000001}" = Adobe Reader X (10.0.1)
"{AD8D84C3-D43A-776D-E4A8-2A4433BCBD32}" = CCC Help Korean
"{B0402CE4-783A-773C-239B-FF45BDFB400E}" = Catalyst Control Center Localization All
"{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync
"{B32B60B9-C31B-3193-257A-2381305A0851}" = CCC Help German
"{B3B66630-DA7C-BD66-DFA4-F37AC82873EE}" = CCC Help Danish
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{B8615768-6D66-5E53-C4E1-6F7EC8D9BFFE}" = CCC Help English
"{BB51B753-9A0C-4D1D-B3EF-A1B936F55796}" = Toshiba Book Place
"{C289841E-5B5F-0198-F3FF-CB361D007DA3}" = CCC Help Thai
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C7BC4EBB-D88F-019D-8ED0-F42F89096B18}" = CCC Help Turkish
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D10D079D-EFDA-9601-98F8-F935A2A411A0}" = CCC Help Chinese Traditional
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{DFD723B7-1762-73EC-32BC-A7D9E838808D}" = Catalyst Control Center Graphics Light
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E69992ED-A7F6-406C-9280-1C156417BC49}" = TOSHIBA Quality Application
"{E819AA87-4215-D35A-6872-BF97C32A9DB3}" = CCC Help Finnish
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}" = TOSHIBA Media Controller Plug-in
"{FD1F254C-48B2-A188-0127-03855BA15D16}" = CCC Help Portuguese
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Akamai" = Akamai NetSession Interface
"ENTERPRISE" = Microsoft Office Enterprise 2007
"Google Chrome" = Google Chrome
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime
"InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"InstallShield_{C4FFA951-9678-4D51-84B4-AFD15D3C45AD}" = TOSHIBA Hardware Setup
"InstallShield_{CBD6B23D-41D5-4A46-8019-6208516C9712}" = TOSHIBA Supervisor Password
"InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"InstallWIX_{66F1F013-008F-4875-B283-5A814B820347}" = Kaspersky Anti-Virus 2011
"Loki ActiveX Control" = Loki ActiveX Control
"VLC media player" = VLC media player 1.1.9
"WinLiveSuite" = Windows Live Essentials
"WinRAR archiver" = WinRAR 4.00 (32-bit)

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"48e4cff94f039634" = Best Buy pc app
"KalydoPlayer" = Kalydo Player 3.10.04

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 4/28/2011 12:11:40 PM | Computer Name = phanie-PC | Source = Application Error | ID = 1000
Description = Faulting application name: splwow64.exe, version: 6.1.7600.16385,
time stamp: 0x4a5bd3ca Faulting module name: hpz3rw71.dll, version: 0.3.7071.0, time
stamp: 0x4a5bdf2f Exception code: 0xc0000005 Fault offset: 0x0000000000042bf3 Faulting
process id: 0x620 Faulting application start time: 0x01cc05bceb4827ed Faulting application
path: C:\windows\splwow64.exe Faulting module path: C:\windows\system32\spool\DRIVERS\x64\3\hpz3rw71.dll
Report
Id: 3315509b-71b2-11e0-b6be-60eb690cb5f9

Error - 4/29/2011 9:53:48 AM | Computer Name = phanie-PC | Source = Application Hang | ID = 1002
Description = The program autorun.exe version 3.0.0.4 stopped interacting with Windows
and was closed. To see if more information about the problem is available, check
the problem history in the Action Center control panel. Process ID: 132c Start Time:
01cc06748d7fc3c4 Termination Time: 3932 Application Path: D:\autorun.exe Report Id:
11dcf54a-7268-11e0-91a0-60eb690cb5f9

Error - 4/30/2011 1:03:58 AM | Computer Name = phanie-PC | Source = Application Hang | ID = 1002
Description = The program NSStarter.exe version 1.0.0.1 stopped interacting with
Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: 14bc Start
Time: 01cc06f3e6389a9e Termination Time: 0 Application Path: C:\Games\Neo Steam\NSStarter.exe

Report
Id: 399ac2e1-72e7-11e0-8a1e-60eb690cb5f9

Error - 5/1/2011 7:23:21 AM | Computer Name = phanie-PC | Source = Application Error | ID = 1000
Description = Faulting application name: Updater.exe, version: 1.17.0.0, time stamp:
0x4cc79983 Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp:
0x4cc7ab86 Exception code: 0xc0000005 Fault offset: 0x00038db9 Faulting process id:
0xdb4 Faulting application start time: 0x01cc07f20f2c55a7 Faulting application path:
C:\Game Files\Amped\Updater.exe Faulting module path: C:\windows\SysWOW64\ntdll.dll
Report
Id: 6b4a7888-73e5-11e0-9d3a-60eb690cb5f9

Error - 5/2/2011 9:08:41 AM | Computer Name = phanie-PC | Source = Application Hang | ID = 1002
Description = The program chrome.exe version 0.0.0.0 stopped interacting with Windows
and was closed. To see if more information about the problem is available, check
the problem history in the Action Center control panel. Process ID: 1524 Start Time:
01cc08c716cc4ab4 Termination Time: 25 Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Report
Id: 46af42be-74bd-11e0-96cc-60eb690cb5f9

Error - 5/3/2011 11:49:43 AM | Computer Name = phanie-PC | Source = Application Hang | ID = 1002
Description = The program vlc.exe version 1.1.9.0 stopped interacting with Windows
and was closed. To see if more information about the problem is available, check
the problem history in the Action Center control panel. Process ID: d00 Start Time:
01cc09986197eb2e Termination Time: 10 Application Path: C:\Program Files (x86)\VideoLAN\VLC\vlc.exe

Report
Id:

Error - 5/3/2011 12:25:23 PM | Computer Name = phanie-PC | Source = Application Hang | ID = 1002
Description = The program vlc.exe version 1.1.9.0 stopped interacting with Windows
and was closed. To see if more information about the problem is available, check
the problem history in the Action Center control panel. Process ID: 4c0 Start Time:
01cc09ae7afe59a0 Termination Time: 37360 Application Path: C:\Program Files (x86)\VideoLAN\VLC\vlc.exe

Report
Id: d7775d2b-75a1-11e0-8c9b-60eb690cb5f9

Error - 5/17/2011 10:11:16 AM | Computer Name = phanie-PC | Source = Application Error | ID = 1000
Description = Faulting application name: main.exe, version: 1.5.50.0, time stamp:
0x49e5c01d Faulting module name: llah.dll, version: 1.2.1.1, time stamp: 0x4d6feeb0
Exception
code: 0xc0000005 Fault offset: 0x000371f4 Faulting process id: 0x1568 Faulting application
start time: 0x01cc149c466a1075 Faulting application path: C:\Game Files\InsaniaMU\main.exe
Faulting
module path: C:\Game Files\InsaniaMU\MuGuard\llah.dll Report Id: 87381afb-808f-11e0-8a0a-60eb690cb5f9

Error - 5/17/2011 10:20:24 AM | Computer Name = phanie-PC | Source = Application Hang | ID = 1002
Description = The program Minimizer.exe version 0.1.0.0 stopped interacting with
Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: a94 Start
Time: 01cc149bf3437246 Termination Time: 8 Application Path: C:\Users\phanie\Downloads\Minimizer.exe

Report
Id: c5610227-8090-11e0-8a0a-60eb690cb5f9

Error - 5/17/2011 10:23:06 AM | Computer Name = phanie-PC | Source = Application Error | ID = 1000
Description = Faulting application name: main.exe, version: 1.5.50.0, time stamp:
0x49e5c01d Faulting module name: llah.dll, version: 1.2.1.1, time stamp: 0x4d6feeb0
Exception
code: 0xc0000005 Fault offset: 0x000371f4 Faulting process id: 0xfa8 Faulting application
start time: 0x01cc149dee7e0357 Faulting application path: C:\Game Files\InsaniaMU\main.exe
Faulting
module path: C:\Game Files\InsaniaMU\MuGuard\llah.dll Report Id: 2e591ece-8091-11e0-8a0a-60eb690cb5f9


< End of report >

descriptionLaptop Problem EmptyRe: Laptop Problem

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http://www.sendspace.com/file/hh42lf

And this is the OTL I can't fit everything in one message sorry.

descriptionLaptop Problem EmptyRe: Laptop Problem

more_horiz
Post it here in a separate post please

descriptionLaptop Problem EmptyRe: Laptop Problem

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