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descriptionMS Removal tool EmptyMS Removal tool

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yesterday while doing some research on my computer the MS Removal Tool popped up and told me my computer is infected. i ran a Norton virus scan and fixed all the problems that it found, but this MS Removal Tool still pops up and it keeps shutting down my computer and not allowing me to open certain things. PLEASE HELP. I'm about ready to pull my hair out!

descriptionMS Removal tool EmptyRe: MS Removal tool

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Welcome! Glad to have you here. Hooray!

One of the awesome techs will help you as soon as they can!


Last edited by DragonMaster Jay on 15th April 2011, 10:06 am; edited 1 time in total (Reason for editing : Helped them in this topic.)

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descriptionMS Removal tool EmptyRe: MS Removal tool

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Hello charla2121

Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.

descriptionMS Removal tool EmptyRe: MS Removal tool

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