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descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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How is the machine running now?

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Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
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Symantec is detecting two files - Trojan Horse  - Page 1 DXwU4
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descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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It is running fine but still getting the two messages from Symantec Endpoint Protection:

Scan type: Auto-Protect Scan
Event: Risk Found!
Security risk detected: Trojan Horse
File: C:\Documents and Settings\mkolodziej\Local Settings\Temp\DWHD200.tmp
Location: C:\Documents and Settings\mkolodziej\Local Settings\Temp
Computer: THFREMOTE21
User: SYSTEM
Action taken: Pending Side Effects Analysis : Access denied
Date found: Sunday, April 10, 2011 8:22:04 PM

Scan type: Auto-Protect Scan
Event: Security Risk Found!
Security risk detected: Trojan Horse
File: C:\Documents and Settings\mkolodziej\Local Settings\Temp\DWHD200.tmp
Location: Unknown Storage
Computer: THFREMOTE21
User: SYSTEM
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Sunday, April 10, 2011 8:22:36 PM

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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Hello.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

Does Symantec still complain now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Symantec is detecting two files - Trojan Horse  - Page 1 DXwU4
Symantec is detecting two files - Trojan Horse  - Page 1 VvYDg

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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Yes after reboot I received these messages:

Scan type: Auto-Protect Scan
Event: Risk Found!
Security risk detected: Trojan Horse
File: C:\Documents and Settings\mkolodziej\Local Settings\Temp\DWH10.tmp
Location: C:\Documents and Settings\mkolodziej\Local Settings\Temp
Computer: THFREMOTE21
User: SYSTEM
Action taken: Pending Side Effects Analysis : Access denied
Date found: Wednesday, April 20, 2011 8:31:12 PM

Scan type: Auto-Protect Scan
Event: Security Risk Found!
Security risk detected: Trojan Horse
File: C:\Documents and Settings\mkolodziej\Local Settings\Temp\DWH10.tmp
Location: Unknown Storage
Computer: THFREMOTE21
User: SYSTEM
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Wednesday, April 20, 2011 8:31:37 PM

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Digsby Donates

Do you still get the alerts now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Symantec is detecting two files - Trojan Horse  - Page 1 DXwU4
Symantec is detecting two files - Trojan Horse  - Page 1 VvYDg

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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Yes this time I got:

Scan type: Auto-Protect Scan
Event: Risk Found!
Security risk detected: Trojan Horse
File: C:\Documents and Settings\mkolodziej\Local Settings\Temp\DWHF7D.tmp
Location: C:\Documents and Settings\mkolodziej\Local Settings\Temp
Computer: THFREMOTE21
User: SYSTEM
Action taken: Pending Side Effects Analysis : Access denied
Date found: Thursday, April 21, 2011 11:00:33 PM

Scan type: Auto-Protect Scan
Event: Security Risk Found!
Security risk detected: Trojan Horse
File: C:\Documents and Settings\mkolodziej\Local Settings\Temp\DWHF7D.tmp
Location: Unknown Storage
Computer: THFREMOTE21
User: SYSTEM
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Thursday, April 21, 2011 11:01:06 PM

Should I run TFC again?

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

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Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Symantec is detecting two files - Trojan Horse  - Page 1 DXwU4
Symantec is detecting two files - Trojan Horse  - Page 1 VvYDg

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6436

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/25/2011 1:07:47 AM
mbam-log-2011-04-25 (01-07-47).txt

Scan type: Quick scan
Objects scanned: 173124
Time elapsed: 20 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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Still having problems?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Symantec is detecting two files - Trojan Horse  - Page 1 DXwU4
Symantec is detecting two files - Trojan Horse  - Page 1 VvYDg

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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No I think you fixed it! You guys are awesome.. Thank you so much.

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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Uh-oh I just received this notification today..

Scan type: Auto-Protect Scan
Event: Risk Found!
Security risk detected: Trojan Horse
File: C:\Documents and Settings\mkolodziej\Local Settings\Temp\DWH1F77.tmp
Location: C:\Documents and Settings\mkolodziej\Local Settings\Temp
Computer: THFREMOTE21
User: SYSTEM
Action taken: Pending Side Effects Analysis : Access denied
Date found: Wednesday, April 27, 2011 10:47:44 AM

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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What were you doing when that alert appeared?

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Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Symantec is detecting two files - Trojan Horse  - Page 1 DXwU4
Symantec is detecting two files - Trojan Horse  - Page 1 VvYDg

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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I was running Firefox, Outlook, and Digsby.

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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Something from them may have triggered the alert.

I would recommend trying Google Chrome for now rather than Firefox and see what happens, it's just a matter of trying to pin point this.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Symantec is detecting two files - Trojan Horse  - Page 1 DXwU4
Symantec is detecting two files - Trojan Horse  - Page 1 VvYDg

descriptionSymantec is detecting two files - Trojan Horse  - Page 1 EmptyRe: Symantec is detecting two files - Trojan Horse

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