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descriptionSlow Computer, programs not opening....Just in time debugger EmptySlow Computer, programs not opening....Just in time debugger

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Hello, I am having issues with my computer running slow. Also some programs take forever to open, and I just started getting a Just In Time Debugging message that keeps popping up. I have Avira AntiVir software that scanned and picked up a couple viruses or unwanted programs. Here is a copy of my hijack log...Thanks



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:02:55 PM, on 3/30/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE
C:\PROGRA~1\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Microsoft Money\System\Money Express.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\TechSmith\Snagit 9\Snagit32.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\TechSmith\Snagit 9\TSCHelp.exe
C:\Program Files\TechSmith\Snagit 9\SnagPriv.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Common Files\Teleca Shared\logger.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files\TechSmith\Snagit 9\snagiteditor.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\Snagit 9\SnagitBHO.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 9\SnagitIEAddin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE /P30 "EPSON Stylus Photo R320 Series" /O6 "USB001" /M "Stylus Photo R320"
O4 - HKLM\..\Run: [Dell QuickSet] C:\PROGRA~1\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Mobile Connectivity Suite] "C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Uvudatagacuti] rundll32.exe "C:\WINDOWS\iqenipav.dll",Startup
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [] C:\Documents and Settings\Mizurak\Desktop\downloadedSDfile -min
O4 - HKCU\..\Run: [Vzowalirikijira] rundll32.exe "C:\WINDOWS\wcifx5.dll",Startup
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Snagit 9.lnk = C:\Program Files\TechSmith\Snagit 9\Snagit32.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Franson GpsGate 2.0 - Unknown owner - C:\Program Files\Franson\GpsGate 2.0\GpsGateService.exe
O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate1c985946d07dba9) (gupdate1c985946d07dba9) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 14651 bytes

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

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Hi,

Please download OTL to your Desktop. (If you already have it downloaded, then just follow the instructions below).
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scan box paste this in

    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.exe /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\*.sys
    %systemroot%\system32\drivers\*.dll
    %systemroot%\system32\drivers\*.ini
    %systemroot%\system32\drivers\*.exe
    %SYSTEMDRIVE%\*.*
    %PROGRAMFILES%\*.
    %appdata%\*.*
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    disk.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    usbstor.sys
    /md5stop
    CREATERESTOREPOINT
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) and paste (Edit->Paste) the contents of these files, one at a time


Note: in the event that OTL fails to run, please use alternate download links to try again:

http://oldtimer.geekstogo.com/OTL.com
http://oldtimer.geekstogo.com/OTL.scr

............................................................................................

I'm livin' life in the fast lane.

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
I have attached the log...

Last edited by CMiz2184 on 31st March 2011, 7:29 pm; edited 1 time in total

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

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I have attached the 2nd log..For some reason it wouldnt let me past it in the reply..

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
Hi,

I see you have Viewpoint installed...
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". I suggest you remove the program now. Navigate to Start --> Control Panel --> Add or Remove Programs and uninstall the following programs if present.

  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
  • Viewpoint Toolbar

Let me know if you decided to uninstall it.

---------------------------------------------

Please run OTL.exe.

  • Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):


    :OTL
    MOD - [2008/04/13 20:12:08 | 000,270,336 | ---- | M] () -- C:\WINDOWS\iqenipav.dll
    O4 - HKLM..\Run: [AOLDialer] File not found
    O4 - HKLM..\Run: [Uvudatagacuti] C:\WINDOWS\iqenipav.dll ()
    O4 - HKCU..\Run: [] C:\Documents and Settings\Mizurak\Desktop\downloadedSDfile ()
    O4 - HKCU..\Run: [updateMgr] File not found
    O4 - HKCU..\Run: [Vzowalirikijira] C:\WINDOWS\wcifx5.dll (Greatis Software)
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab (Reg Error: Key error.)
    O28 - HKLM ShellExecuteHooks: {4F07DA45-8170-4859-9B5F-037EF2970034} - Reg Error: Key error. File not found
    O32 - AutoRun File - [2002/06/19 18:13:38 | 000,000,134 | R--- | M] () - D:\autorun.inf -- [ UDF ]



    :commands
    [emptytemp]
    [resethosts]


  • Return to OTL.exe, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.

  • Click the red Run Fix button.
  • A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTL.exe

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

-----------------------------------------

Please download ComboFix Slow Computer, programs not opening....Just in time debugger Combofix from BleepingComputer.com

Alternate link: GeeksToGo.com

Alternate link: Forospyware.com

Rename ComboFix.exe to commy.exe before you save it to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  • Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

Slow Computer, programs not opening....Just in time debugger Query_RC
Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Slow Computer, programs not opening....Just in time debugger RC_successful

  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.

............................................................................................

I'm livin' life in the fast lane.

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
All processes killed
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\AOLDialer deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\Uvudatagacuti deleted successfully.
File C:\WINDOWS\iqenipav.dll not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
File C:\Documents and Settings\Mizurak\Desktop\downloadedSDfile not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\updateMgr deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\Vzowalirikijira deleted successfully.
File C:\WINDOWS\wcifx5.dll not found.
Starting removal of ActiveX control {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
C:\WINDOWS\Downloaded Program Files\mcinsctl.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\\{4F07DA45-8170-4859-9B5F-037EF2970034} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4F07DA45-8170-4859-9B5F-037EF2970034}\ not found.
File move failed. D:\autorun.inf scheduled to be moved on reboot.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32768 bytes
->Flash cache emptied: 0 bytes

User: Mizurak
->Temp folder emptied: 67095070 bytes
->Temporary Internet Files folder emptied: 1345933 bytes
->Java cache emptied: 74925085 bytes
->FireFox cache emptied: 58671394 bytes
->Flash cache emptied: 3030248 bytes

User: NetworkService
->Temp folder emptied: 17692 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 9379926 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 205.00 mb

C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

OTL by OldTimer - Version 3.2.22.3 log created on 03312011_224309

Files\Folders moved on Reboot...
File move failed. D:\autorun.inf scheduled to be moved on reboot.

Registry entries deleted on Reboot...

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
ComboFix 11-03-31.01 - Mizurak 03/31/2011 22:59:12.6.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.584 [GMT -4:00]
Running from: c:\documents and settings\Mizurak\My Documents\Downloads\ComboFix.exe
AV: AntiVir Desktop *Disabled/Outdated* {AD166499-45F9-482A-A743-FDD3350758C7}
FW: PC Tools Firewall Plus *Disabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Mizurak\g2mdlhlpx.exe
c:\documents and settings\Mizurak\GoToAssistDownloadHelper.exe
c:\documents and settings\Mizurak\Local Settings\Application Data\{F94B38AE-5A01-493E-8EC0-A54BB356A42B}
c:\documents and settings\Mizurak\Local Settings\Application Data\{F94B38AE-5A01-493E-8EC0-A54BB356A42B}\chrome.manifest
c:\documents and settings\Mizurak\Local Settings\Application Data\{F94B38AE-5A01-493E-8EC0-A54BB356A42B}\chrome\content\_cfg.js
c:\documents and settings\Mizurak\Local Settings\Application Data\{F94B38AE-5A01-493E-8EC0-A54BB356A42B}\chrome\content\overlay.xul
c:\documents and settings\Mizurak\Local Settings\Application Data\{F94B38AE-5A01-493E-8EC0-A54BB356A42B}\install.rdf
.
.
\\.\PhysicalDrive0 - Bootkit TDL4 was found and disinfected
.
((((((((((((((((((((((((( Files Created from 2011-03-01 to 2011-04-01 )))))))))))))))))))))))))))))))
.
.
2011-04-01 02:50 . 2011-04-01 02:51 -------- d-----w- C:\32788R22FWJFW
2011-04-01 02:17 . 2011-04-01 02:17 -------- d-----w- C:\_OTL
2011-03-28 23:48 . 2011-03-28 23:48 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{54382947-1603-4034-9E59-B73270A1EB55}
2011-03-28 23:48 . 2011-03-29 00:15 -------- d-----w- C:\lorangps
2011-03-28 23:47 . 2011-03-28 23:47 -------- d-----w- c:\documents and settings\Mizurak\Local Settings\Application Data\PackageAware
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-03-21 22:15 . 2010-11-05 01:03 137656 ----a-w- c:\windows\system32\drivers\avipbb.sys
2011-02-04 22:48 . 2005-08-16 09:18 456192 ----a-w- c:\windows\system32\encdec.dll
2011-02-04 22:48 . 2005-08-16 09:18 291840 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58 . 2005-08-16 09:37 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2005-08-16 09:37 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2005-08-16 09:18 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2005-08-16 09:18 290048 ----a-w- c:\windows\system32\atmfd.dll
2011-01-05 16:51 . 2011-01-05 16:51 1409 ----a-w- c:\windows\QTFont.for
2009-12-09 02:54 . 2008-02-05 22:38 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MoneyAgent"="c:\program files\Microsoft Money\System\Money Express.exe" [2001-07-25 184376]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 282624]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-12-10 49152]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2009-12-09 30192]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-06-29 286720]
"MoneyStartUp10.0"="c:\program files\Microsoft Money\System\Activation.exe" [2001-07-25 241714]
"EPSON Stylus Photo R320 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE" [2004-04-26 98304]
"Dell QuickSet"="c:\progra~1\Dell\QuickSet\quickset.exe" [2006-04-06 1032192]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2006-10-18 802816]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2006-10-18 696320]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-29 185896]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"Mobile Connectivity Suite"="c:\program files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" [2009-11-19 598016]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"00PCTFW"="c:\program files\PC Tools Firewall Plus\FirewallGUI.exe" [2010-01-12 3168216]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-08-02 281768]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2006-11-22 110592]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-9-1 24576]
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-5-3 81920]
Snagit 9.lnk - c:\program files\TechSmith\Snagit 9\Snagit32.exe [2009-10-15 6287176]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"10421:UDP"= 10421:UDP:SingleClick Discovery Protocol
"10426:UDP"= 10426:UDP:SingleClick ICC
.
R1 archlp;archlp;c:\windows\system32\drivers\ArcHlp.sys [11/2/2010 8:40 PM 127744]
R1 bizVSerial;Franson VSerial;c:\windows\system32\drivers\bizVSerialNT.sys [4/3/2006 10:00 PM 14949]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [11/4/2010 8:51 PM 233136]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [11/4/2010 9:03 PM 135336]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [11/4/2010 8:51 PM 88040]
R3 PCTFW-PacketFilter;PCTools Firewall - Packet filter driver;c:\windows\system32\drivers\pctNdis-PacketFilter.sys [11/4/2010 8:50 PM 70664]
R3 pctNDIS;PC Tools Driver;c:\windows\system32\drivers\pctNdis.sys [11/4/2010 8:50 PM 58816]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [11/4/2010 8:50 PM 115216]
S2 gupdate1c985946d07dba9;Google Update Service (gupdate1c985946d07dba9);c:\program files\Google\Update\GoogleUpdate.exe [2/2/2009 8:14 PM 133104]
S2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" --> c:\program files\Viewpoint\Common\ViewpointService.exe [?]
S3 Franson GpsGate 2.0;Franson GpsGate 2.0;c:\program files\Franson\GpsGate 2.0\GpsGateService.exe [9/12/2008 1:58 AM 258048]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [9/1/2006 10:36 PM 30192]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [9/28/2010 8:52 PM 24576]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 8:49 AM 227232]
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-24 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-06-03 17:42]
.
2011-04-01 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-02-14 00:46]
.
2011-04-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-02-03 00:14]
.
2011-04-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-02-03 00:14]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com
mStart Page = hxxp://www.dell.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
FF - ProfilePath - c:\documents and settings\Mizurak\Application Data\Mozilla\Firefox\Profiles\64fww6ll.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-{E1E502E2-C006-49DB-9C0C-F2196E51826F}_is1 - c:\documents and settings\Mizurak\Desktop\RkU3.8.388.590\MustBeRandomlyNamed\unins000.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-31 23:07
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-03-31 23:09:46
ComboFix-quarantined-files.txt 2011-04-01 03:09
.
Pre-Run: 86,193,434,624 bytes free
Post-Run: 86,169,870,336 bytes free
.
- - End Of File - - 372C0F912DF2486720A9E6A3C1A18059

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
Hi,

Slow Computer, programs not opening....Just in time debugger Bf_new Please download Malwarebytes Anti-Malware from Here.


Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

............................................................................................

I'm livin' life in the fast lane.

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6252

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

4/2/2011 10:46:23 PM
mbam-log-2011-04-02 (22-46-23).txt

Scan type: Quick scan
Objects scanned: 169990
Time elapsed: 11 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
Hi,

Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan

  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic

............................................................................................

I'm livin' life in the fast lane.

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=6.00.2900.5512 (xpsp.080413-2105)
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=f92dec85c9dcd649b006204a7fd6c178
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-04-04 03:09:21
# local_time=2011-04-03 11:09:21 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 63615401 63615401 0 0
# compatibility_mode=1797 16775125 100 93 0 37474827 24634 0
# compatibility_mode=2560 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=105490
# found=1
# cleaned=1
# scan_time=5084
C:\_OTL\MovedFiles\03312011_222429\C_WINDOWS\iqenipav.dll a variant of Win32/Cimag.GQ trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
Hi,

How is your computer running now?

............................................................................................

I'm livin' life in the fast lane.

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
Hello,
Its running much better now...No more pop ups...Thank you for your help!

descriptionSlow Computer, programs not opening....Just in time debugger EmptyRe: Slow Computer, programs not opening....Just in time debugger

more_horiz
You're welcome, glad to help. Smile...

Your computer is now clean. Now, time to remove the tools used, and update your computer to prevent vulnerability.

Updating System Restore

Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE.


You now have a clean restore point.

To get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do a calculation of temporary/old files, and then display a dialogue box.
  • Select the More Options Tab.
  • At the bottom will be a System Restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done.


========

Removing the tools

Now, to remove all of the tools we used and the files and folders they created, please do the following:

Download OTC.exe by OldTimer:
  • Save it to your Desktop.
  • Double click OTC.exe.
  • Click the CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.
    Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.


============

Service Pack upgrade

Please consider upgrading to Windows XP SP3, because it includes all previously released updates. It also includes a small number of new functionalities. Some of the updates that Service Pack 3 provides, you may not have. It is now available via Windows Update.

More info about SP3: Here

============

Update Programs

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.



Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

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Staying Protected

If you don't have a Anti-Virus I recommend to download these free Anti-Virus programs:
1. Avast!
2. Avira
3. Microsoft Security Essentials

If you don't have a good firewall I recommend these free firewalls:
1. Comodo Firewall
2. Tallemu Online Armor

I recommend using MalwareBytes Anti-Malware for a anti-malware program.

If you don't have a anti-spyware I recommend to download these free programs to help keep you spyware free:
1. SpywareBlaster
2. Spybot - Search & Destroy

Please don't download more than one Anti-virus, firewall, or anti-spyware because they will conflict with each other making your computer slow, data loss, and false results so please just don't do it.

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Here are some prevention tips:

1. Torrents are a conduit of malware; this is why we highly recommend not using them as chances are extremely high that you will be infected from them.

2. Cracks/warez/keygens are another conduit of malware and are illegal so don't use them.

3. Disable auto-run to prevent auto-run worms from infecting your machine through USB drives.XP or Vista/7

4. Always make sure you have the latest Windows update.

5. Use a Site Advisor so you don't go to sites that will infect you. Web-of-Trust or Mcafee Siteadvisor

6. Also there are many holes and flaws in Internet Explorer I recommend using Firefox or Google Chrome to keep you more safe.

7. Always keep your Java and Adobe Reader updated and all older versions removed to keep clear from exploits.

8. Don't fall for Scareware. What is Scareware? A rogue anti-virus on your system that will scare you into buying their fake software due to false detections.

9. Be sure to always have a firewall and anti-virus installed at all times.

Thanks for choosing GeekPolice, see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

For more information on keeping yourself safe please visit Here

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