I have had this since yesterday and it is multiplying!!
This is what AVG is showing me:
C:\Windows\System32\wuauclt.exe (5984):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Windows\System32\wuauclt.exe (5984)";"Trojan horse Agent_r.XJ";""
C:\Windows\explorer.exe (1740):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Windows\explorer.exe (1740)";"Trojan horse Agent_r.XJ";""
C:\Program Files\Internet Explorer\iexplore.exe (5780):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Program Files\Internet Explorer\iexplore.exe (5780)";"Trojan horse Agent_r.XJ";""
C:\Program Files\Internet Explorer\iexplore.exe (4472):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Program Files\Internet Explorer\iexplore.exe (4472)";"Trojan horse Agent_r.XJ";""
C:\Program Files\Internet Explorer\iexplore.exe (4344):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Program Files\Internet Explorer\iexplore.exe (4344)";"Trojan horse Agent_r.XJ";""
It was found with AVG but it can only remove 1/2 infected files and cannot access the rest to sort. I found your site and followed the instructions to download your software in safe mode, scanned and cleaned. However, after rebooting my computer, AVG is still finding infections - at the moment 10 of which 5 have been sorted, yet your software is now not detecting anything. I am now having to scan in normal mode as although it will come up in safe mode, it now comes up with no taskbar of desktop icons, so cannot do anything in Safe mode.
Not sure what to do next, but I'm extremely concrened about what information is being taken from my computer (if any?)
I am not technical, so I donot know what other information to provide.
This is what AVG is showing me:
C:\Windows\System32\wuauclt.exe (5984):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Windows\System32\wuauclt.exe (5984)";"Trojan horse Agent_r.XJ";""
C:\Windows\explorer.exe (1740):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Windows\explorer.exe (1740)";"Trojan horse Agent_r.XJ";""
C:\Program Files\Internet Explorer\iexplore.exe (5780):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Program Files\Internet Explorer\iexplore.exe (5780)";"Trojan horse Agent_r.XJ";""
C:\Program Files\Internet Explorer\iexplore.exe (4472):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Program Files\Internet Explorer\iexplore.exe (4472)";"Trojan horse Agent_r.XJ";""
C:\Program Files\Internet Explorer\iexplore.exe (4344):\memory_00010000";"Trojan horse Agent_r.XJ";"Object is inaccessible."
C:\Program Files\Internet Explorer\iexplore.exe (4344)";"Trojan horse Agent_r.XJ";""
It was found with AVG but it can only remove 1/2 infected files and cannot access the rest to sort. I found your site and followed the instructions to download your software in safe mode, scanned and cleaned. However, after rebooting my computer, AVG is still finding infections - at the moment 10 of which 5 have been sorted, yet your software is now not detecting anything. I am now having to scan in normal mode as although it will come up in safe mode, it now comes up with no taskbar of desktop icons, so cannot do anything in Safe mode.
Not sure what to do next, but I'm extremely concrened about what information is being taken from my computer (if any?)
I am not technical, so I donot know what other information to provide.