Problems with updates after removing AV security suite.

Hello,

I am not that well with computers but I was super proud of me when I removed a virus from my computer this summer called AV Security Suite. I did research online and somehow managed to get rid of it. Sadly, I don´t really remember how and all the steps I followed... However, now I am unable to update my avira firewall, adobe reader and my itunes won´t connect to the internet. I do have a regular internet connection. Well, at least when I open firefox, I can surf the internet without any problem. Please can somebody help me? I tried to figure it out myself again before seeking help but I am at the point where I really could use some expert advice ;-) Thank you in advance...K

Ps: I forgot to mention that my Windows Xp is not original, so enabling the automatic update option is apparently not an option... ;-(

Hello.

Download OTL by OldTimer to your Desktop.

• Close all windows and double click OTL.exe
  
• Click Run Scan and let the program run uninterrupted
  
• It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  
• You may need to use two posts to get it all.
  

Nevermind... It happend to be the proxy server...Thanks for the response though. Great site!! ;-)

Last edited by vesrasurya on 15th December 2010, 3:28 am; edited 1 time in total

Last edited by vesrasurya on 15th December 2010, 3:24 am; edited 1 time in total

Uh...that´s a lot ;-) Not sure if it matters but Windows is in German and OTL wrote the report automatically in German. Sry, I have not mentioned that but I am hoping it does not matter...?

No it doesn't, I can still read it in German.