Think point virus probelm, help please

hi everyone, my name is daniela and i have a problem with a program that has installed itself on my lap top, i have collected some information on how to get rid of it downloading some programs but my main problem is that i can't have access to internet, my question is
How can i get rid of it?
thank u!!!

Welcome! Glad to have you here.
Please read here
Then post in the malware forum here
One of the awesome techs will help you as soon as they can!