WHEN I TURN ON MY LAPTOP THE WELCOME SCREEN COMES UP AND THEN "THINK POINT MAIN" COMES ON THE SCREEN. IT SAYS "UNPROTECTED AND SAFE STARTUP". I TRIED TO DO THE SAFE STARTUP BUT IT JUST STARTED RUNNING A SCAN. THEN IT SAYS "YOU ARE UNPROTECTE". CANNOT GET ONLINE.
IT SAYS "THIS PROGRAM IS PREVENTING YOUR COMPUTER FROM SHUTTING DOWN.
TO CLOSE THIS PROGRAM AND SHUT OFF YOUR COMPUTER PUSH "SHUT DOWN NOW".
I DID THAT AND THEN RESTARTED MY COMPUTER AND IT DID THE SAME THING ALL OVER AGAIN.
I HAVE MALWAREBYTES ON MY COMPUTER AND HAD JUST UPDATED AND RAN A SCAN THE NIGHT BEFORE. I TRIED F11 AND ALL WAS FINE. I TRIED F8 "REPAIR" BUT DIDN'T WORK.
PLEASE HELP!
IT SAYS "THIS PROGRAM IS PREVENTING YOUR COMPUTER FROM SHUTTING DOWN.
TO CLOSE THIS PROGRAM AND SHUT OFF YOUR COMPUTER PUSH "SHUT DOWN NOW".
I DID THAT AND THEN RESTARTED MY COMPUTER AND IT DID THE SAME THING ALL OVER AGAIN.
I HAVE MALWAREBYTES ON MY COMPUTER AND HAD JUST UPDATED AND RAN A SCAN THE NIGHT BEFORE. I TRIED F11 AND ALL WAS FINE. I TRIED F8 "REPAIR" BUT DIDN'T WORK.
PLEASE HELP!