Please do a scan with Kaspersky Online Scanner
Click on the Accept button and install any components it needs.
Note: If the scan freezes for more than 30 minutes, stop the scan, and report back to me.
Click on the Accept button and install any components it needs.
- The program will install and then begin downloading the latest definition files.
- After the files have been downloaded on the left side of the page in the Scan section select My Computer.
- This will start the program and scan your system.
- The scan will take a while, so be patient and let it run.
- Once the scan is complete, click on View scan report
- Now, click on the Save Report as button.
- Save the file to your desktop.
- Copy and paste that information in your next post.
Note: If the scan freezes for more than 30 minutes, stop the scan, and report back to me.