OTL Extras logfile created on: 8/30/2010 10:59:18 AM - Run 1
OTL by OldTimer - Version 3.2.11.0 Folder = C:\Documents and Settings\Elizabeth Scholder\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.11)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 68.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 73.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.46 Gb Total Space | 16.42 Gb Free Space | 22.05% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Computer Name: D3LKKJ41
Current User Name: Elizabeth Scholder
Logged in as Administrator.
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\]
.reg [@ = regfile] --
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [open] --
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file --playlist-enqueue "%1" ()
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 1
"FirewallDisableNotify" = 1
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire -- File not found
"C:\Program Files\uTorrent\utorrent.exe" = C:\Program Files\uTorrent\utorrent.exe:*:Enabled:µTorrent -- File not found
"C:\Program Files\SmartFTP Client 2.0\SmartFTP.exe" = C:\Program Files\SmartFTP Client 2.0\SmartFTP.exe:*:Enabled:SmartFTP Client 2.0 -- File not found
"C:\Program Files\Skype\Phone\Skype.exe" = C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype -- File not found
"C:\Program Files\Microsoft Games\Age of Empires III\age3.exe" = C:\Program Files\Microsoft Games\Age of Empires III\age3.exe:*:Enabled:Age of Empires III -- File not found
"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader -- File not found
"C:\Program Files\Best Buy Rhapsody\rhapsody.exe" = C:\Program Files\Best Buy Rhapsody\rhapsody.exe:*:Enabled:Rhapsody Media Player -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe -- ( )
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent -- File not found
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)
"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" = C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe:*:Enabled:McAfee Shared Service Host -- (McAfee, Inc.)
"C:\Program Files\Logitech\Logitech Vid\Vid.exe" = C:\Program Files\Logitech\Logitech Vid\Vid.exe:*:Enabled:Logitech Vid -- (Logitech Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01501EBA-EC35-4F9F-8889-3BE346E5DA13}" = MSXML4 Parser
"{0611BD4E-4FE4-4a62-B0C0-18A4CC463428}" = CP_Package_Variety1
"{0A65A3BD-54B5-4d0d-B084-7688507813F5}" = SlideShow
"{0F756CD9-4A1E-409B-B101-601DDC4C03AA}" = Qualxserve Service Agreement
"{11F1920A-56A2-4642-B6E0-3B31A12C9288}" = Dell Solution Center
"{12B09031-A7E1-43B1-AC8C-A202B676B556}" = RemoteCapture 2.7.3
"{15C0AF59-4877-49B6-B8C6-A61CE54515F5}" = cp_OnlineProjectsConfig
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1C139D7D-9FEA-468d-A9C8-2A6E3BDE564A}" = CP_Package_Variety3
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2376813B-2E5A-4641-B7B3-A0D5ADB55229}" = HPPhotoSmartExpress
"{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java(TM) 6 Update 21
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{2F58D60D-2BFD-4467-9B4D-64E7355C329D}" = Sonic_PrimoSDK
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java(TM) 6 Update 7
"{33BF0960-DBA3-4187-B6CC-C969FCFA2D25}" = SkinsHP1
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page
"{363790D2-DA98-41DD-9C9F-69FA36B169DE}" = PanoStandAlone
"{3CF78481-FB7B-4B51-99A2-D5E0CD0B3AAF}" = HPSystemDiagnostics
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = Modem On Hold
"{41E776A5-9B12-416D-9A12-B4F7B044EBED}" = CP_Package_Basic1
"{45B8A76B-57EC-4242-B019-066400CD8428}" = BufferChm
"{48242276-DB89-42e8-9678-BD4280D7B99A}" = Copy
"{49FA793C-785E-47E9-93DF-BD442B0B45D1}" = McAfee Virtual Technician
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CCC7F68-A437-4559-A840-F5E010934951}" = HP Driver Diagnostics
"{4EA684E9-5C81-4033-A696-3019EC57AC3A}" = HPProductAssistant
"{4FBCEA31-5D18-4212-9231-DE7CF1BE7DBB}" = Logitech Vid
"{52D56C42-8C69-4882-A661-39695537C9CF}" = DellConnect
"{53EE9E42-CECB-4C92-BF76-9CA65DAF8F1C}" = FullDPAppQFolder
"{5421155F-B033-49DB-9B33-8F80F233D4D5}" = GdiplusUpgrade
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{595D0DE8-C38A-4432-B851-47DECC1A99BD}" = HP Unload DLL Patch
"{5D8BD582-EB43-43E1-8532-9E38FD9338AA}" = 3200
"{5ECB3A3C-980B-4D12-9724-25DCB07A1F47}" = iTunes
"{5F26311C-B135-4F7F-B11E-8E650F83651E}" = DeviceFunctionQFolder
"{66910000-8B30-4973-A159-6371345AFFA5}" = WebReg
"{6696D9A4-28A8-4F5A-8E9A-2E8974C8C39C}" = RandMap
"{68763C27-235D-4165-A961-FDEA228CE504}" = AiOSoftwareNPI
"{68D60342-7686-45C9-B8EB-40EF843D0460}" = Dell Networking Guide
"{6909F917-5499-482e-9AA1-FAD06A99F231}" = Toolbox
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{736C803C-DD3B-4015-BC51-AFB9E67B9076}" = Readme
"{766273C1-A39B-47EB-ACE8-DEBDD8094BCC}" = overland
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}" = Modem Event Monitor
"{7C03270C-4FAB-4F5C-B10D-52FEDA190790}" = DocumentViewerQFolder
"{7E7B7865-6C80-4373-8BC1-C2EB9431F9DE}" = ProductContextNPI
"{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}" = DellSupport
"{8331C3EA-0C91-43AA-A4D4-27221C631139}" = Status
"{8777AC6D-89F9-4793-8266-DE406F343E89}" = QFolder
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{8A253629-0511-4854-8B4E-46E57E66005C}" = Bonjour
"{8A4CE7FD-9657-4B06-9943-E1819F3D5D67}" = DocProc
"{8CE4E6E9-9D55-43FB-9DDB-688C976BFC05}" = Unload
"{90D55A3F-1D99-4C94-A77E-46DC14F0BF08}" = Help and Support Customization
"{91CA0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Small Business Edition 2003
"{97DED0D8-B530-4137-8AD0-F3978F6EFA8E}" = File Viewer Utility 1.3
"{98DF85D9-96C0-4F57-A92E-C3539477EF5E}" = DVDSentry
"{996512CF-F35B-48DE-9291-557FA5316967}" = ScannerCopy
"{9DE1BE03-AFE2-4CDB-BFEB-D06D736CD01A}" = Apple Mobile Device Support
"{A29800BA-0BF1-4E63-9F31-DF05A87F4104}" = InstantShareDevices
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A790BEB1-BCCF-4EC6-807B-5708B36E8A79}" = Intel(R) PROSet
"{A833A505-4D7A-41F5-9362-A2F8DFFE6E9B}" = Camera Window
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.3
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{AC96671C-2001-432C-9826-5266D84EF1DC}" = Logitech Webcam Software
"{B2157760-AA3C-4E2E-BFE6-D20BC52495D9}" = cp_PosterPrintConfig
"{B6286A44-7505-471A-A72B-04EC2DB2F442}" = CueTour
"{B69CFE29-FD03-4E0A-87A7-6ED97F98E5B3}" = CP_Panorama1Config
"{B824B5C9-849F-4b9e-9EA7-6FD8CD8116DA}" = CP_Package_Variety2
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{BDBE2F3E-42DB-4d4a-8CB1-19BA765DBC6C}" = HP Photosmart, Officejet and Deskjet 7.0.A
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C1C6767D-B395-43CB-BF99-051B58B86DA6}" = PhotoGallery
"{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}" = Canon Utilities ZoomBrowser EX
"{C7F54CF8-D6FB-4E0A-93A3-E68AE0D6C476}" = SolutionCenter
"{C8753E28-2680-49BF-BD48-DD38FD086EFE}" = AiO_Scan_CDA
"{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}" = HP Update
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CBC85F2E-1981-4C55-9418-908D08D2C6E8}" = OLYMPUS Master 2
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D002159B-91CD-48E5-96D1-C476BA3DECB3}" = 3100_3200_3300_Help
"{D3227BD6-7D66-4B96-BA01-C21FB1F2224D}" = 3100_3200_3300trb
"{DBC20735-34E6-4E97-A9E5-2066B66B243D}" = TrayApp
"{E1B80DEE-A795-4258-8445-074C06AE3AB8}" = MarketResearch
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{ED2C557E-9C18-41FF-B58E-A05EEF0B3B5F}" = CP_CalendarTemplates1
"{F11A403B-0DE9-4953-B790-7A2F014FBB2B}" = PhotoStitch
"{F157460F-720E-482f-8625-AD7843891E5F}" = InstantShareDevicesMFC
"{F3760724-B29D-465B-BC53-E5D72095BCC4}" = Scan
"{F6076EF9-08E1-442F-B6A2-BFB61B295A14}" = Fax_CDA
"{FB15E224-67C3-491F-9F5C-F257BC418412}" = Destinations
"{FBB980B0-63F8-4B48-8D65-90F1D9F81D9F}" = NewCopy_CDA
"{FC4ED75D-916C-4A8C-BB67-3C6F6E06D62B}" = Banctec Service Agreement
"{FDE97748-2050-47B1-9BDD-E049626FDE63}" = Smartparts Desktop
"{FE64AE29-0883-4C70-8388-DC026019C900}" = HP Image Zone Express
"{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}" = DocumentViewer
"Adobe Atmosphere Player" = Adobe Atmosphere Player for Acrobat and Adobe Reader
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Photoshop 7.0" = Adobe Photoshop 7.0
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"EZ Vinyl Converter by MixMeister_is1" = EZ Vinyl Converter by MixMeister 1.0.5
"HP Document Viewer" = HP Document Viewer 7.0
"HP Imaging Device Functions" = HP Imaging Device Functions 7.0
"HP Photo & Imaging" = HP Photosmart Premier Software 6.5
"HP Solution Center & Imaging Support Tools" = HP Solution Center 7.0
"HPExtendedCapabilities" = HP Customer Participation Program 7.0
"HPOCR" = OCR Software by I.R.I.S 7.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"InstallShield_{12B09031-A7E1-43B1-AC8C-A202B676B556}" = Canon Utilities RemoteCapture 2.7
"InstallShield_{97DED0D8-B530-4137-8AD0-F3978F6EFA8E}" = Canon Utilities File Viewer Utility 1.3
"InstallShield_{A833A505-4D7A-41F5-9362-A2F8DFFE6E9B}" = Canon Camera Window for ZoomBrowser EX
"InstallShield_{F11A403B-0DE9-4953-B790-7A2F014FBB2B}" = Canon Utilities PhotoStitch 3.1
"Intel(R) 537EP V9x DF PCI Modem" = Intel(R) 537EP V9x DF PCI Modem
"lvdrivers_12.0" = Logitech Webcam Software Driver Package
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSC" = McAfee AntiVirus Plus
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA" = NVIDIA Windows 2000/XP Display Drivers
"PhotoRecord" = Canon PhotoRecord
"PROSet" = Intel(R) PRO Network Adapters and Drivers
"Registry Patrol" = Registry Patrol
"Shop for HP Supplies" = Shop for HP Supplies
"TranslatorBar_1.2 Toolbar" = TranslatorBar 1.2 Toolbar
"UFileDownloadD" = Versal FileDownload ActiveX Control Trial Version
"VLC media player" = VideoLAN VLC media player 0.8.6c
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 10
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 8/26/2010 4:33:17 PM | Computer Name = D3LKKJ41 | Source = MsiInstaller | ID = 1013
Description = Product: Microsoft .NET Framework 2.0 Service Pack 2 -- Microsoft
.NET Framework 2.0 Service Pack 2 cannot be uninstalled because it will affect other
applications that are installed. For more information, see http://go.microsoft.com/fwlink/?LinkId=91126.
Error - 8/27/2010 10:27:28 AM | Computer Name = D3LKKJ41 | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.17080, faulting
module mshtml.dll, version 7.0.6000.17080, fault address 0x000b21a2.
Error - 8/29/2010 6:00:10 PM | Computer Name = D3LKKJ41 | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.17080, faulting
module mshtml.dll, version 7.0.6000.17080, fault address 0x000b21a2.
Error - 8/29/2010 9:57:16 PM | Computer Name = D3LKKJ41 | Source = McLogEvent | ID = 5022
Description = MCSCAN32 Engine Initialisation failed. Engine returned error : 3
Error - 8/29/2010 10:14:50 PM | Computer Name = D3LKKJ41 | Source = JavaQuickStarterService | ID = 1
Description =
Error - 8/29/2010 10:14:59 PM | Computer Name = D3LKKJ41 | Source = McLogEvent | ID = 5022
Description = MCSCAN32 Engine Initialisation failed. Engine returned error : 3
Error - 8/29/2010 10:28:44 PM | Computer Name = D3LKKJ41 | Source = JavaQuickStarterService | ID = 1
Description =
Error - 8/29/2010 10:29:30 PM | Computer Name = D3LKKJ41 | Source = McLogEvent | ID = 5022
Description = MCSCAN32 Engine Initialisation failed. Engine returned error : 3
Error - 8/29/2010 10:34:48 PM | Computer Name = D3LKKJ41 | Source = HotFixInstaller | ID = 5000
Description = EventType visualstudio8setup, P1 microsoft .net framework 3.5-kb963707,
P2 1033, P3 1618, P4 msi, P5 f, P6 9.0.31211.0, P7 install, P8 x86, P9 xp, P10
0.
Error - 8/30/2010 3:00:31 AM | Computer Name = D3LKKJ41 | Source = HotFixInstaller | ID = 5000
Description = EventType visualstudio8setup, P1 microsoft .net framework 3.5-kb963707,
P2 1033, P3 1635, P4 msi, P5 f, P6 9.0.31211.0, P7 install, P8 x86, P9 xp, P10
0.
[ System Events ]
Error - 8/29/2010 10:00:04 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:00:11 PM | Computer Name = D3LKKJ41 | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft .NET Framework, Version 2.0
(KB928365).
Error - 8/29/2010 10:00:18 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {209500FC-6B45-4693-8871-6296C4843751} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:14:58 PM | Computer Name = D3LKKJ41 | Source = Service Control Manager | ID = 7024
Description = The Java Quick Starter service terminated with service-specific error
1 (0x1).
Error - 8/29/2010 10:17:34 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {209500FC-6B45-4693-8871-6296C4843751} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:17:52 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:18:05 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {209500FC-6B45-4693-8871-6296C4843751} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:30:00 PM | Computer Name = D3LKKJ41 | Source = Service Control Manager | ID = 7024
Description = The Java Quick Starter service terminated with service-specific error
1 (0x1).
Error - 8/29/2010 10:34:54 PM | Computer Name = D3LKKJ41 | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET
Framework Assistant 1.0 x86 (KB963707).
Error - 8/30/2010 3:01:27 AM | Computer Name = D3LKKJ41 | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET
Framework Assistant 1.0 x86 (KB963707).
< End of report >
Hope this gives someone the information they need to help. I will "pay it back".
OTL by OldTimer - Version 3.2.11.0 Folder = C:\Documents and Settings\Elizabeth Scholder\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.11)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 68.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 73.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.46 Gb Total Space | 16.42 Gb Free Space | 22.05% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Computer Name: D3LKKJ41
Current User Name: Elizabeth Scholder
Logged in as Administrator.
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
.reg [@ = regfile] --
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [open] --
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file --playlist-enqueue "%1" ()
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 1
"FirewallDisableNotify" = 1
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire -- File not found
"C:\Program Files\uTorrent\utorrent.exe" = C:\Program Files\uTorrent\utorrent.exe:*:Enabled:µTorrent -- File not found
"C:\Program Files\SmartFTP Client 2.0\SmartFTP.exe" = C:\Program Files\SmartFTP Client 2.0\SmartFTP.exe:*:Enabled:SmartFTP Client 2.0 -- File not found
"C:\Program Files\Skype\Phone\Skype.exe" = C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype -- File not found
"C:\Program Files\Microsoft Games\Age of Empires III\age3.exe" = C:\Program Files\Microsoft Games\Age of Empires III\age3.exe:*:Enabled:Age of Empires III -- File not found
"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader -- File not found
"C:\Program Files\Best Buy Rhapsody\rhapsody.exe" = C:\Program Files\Best Buy Rhapsody\rhapsody.exe:*:Enabled:Rhapsody Media Player -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe -- ( )
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe" = C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent -- File not found
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)
"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" = C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe:*:Enabled:McAfee Shared Service Host -- (McAfee, Inc.)
"C:\Program Files\Logitech\Logitech Vid\Vid.exe" = C:\Program Files\Logitech\Logitech Vid\Vid.exe:*:Enabled:Logitech Vid -- (Logitech Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01501EBA-EC35-4F9F-8889-3BE346E5DA13}" = MSXML4 Parser
"{0611BD4E-4FE4-4a62-B0C0-18A4CC463428}" = CP_Package_Variety1
"{0A65A3BD-54B5-4d0d-B084-7688507813F5}" = SlideShow
"{0F756CD9-4A1E-409B-B101-601DDC4C03AA}" = Qualxserve Service Agreement
"{11F1920A-56A2-4642-B6E0-3B31A12C9288}" = Dell Solution Center
"{12B09031-A7E1-43B1-AC8C-A202B676B556}" = RemoteCapture 2.7.3
"{15C0AF59-4877-49B6-B8C6-A61CE54515F5}" = cp_OnlineProjectsConfig
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1C139D7D-9FEA-468d-A9C8-2A6E3BDE564A}" = CP_Package_Variety3
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2376813B-2E5A-4641-B7B3-A0D5ADB55229}" = HPPhotoSmartExpress
"{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java(TM) 6 Update 21
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{2F58D60D-2BFD-4467-9B4D-64E7355C329D}" = Sonic_PrimoSDK
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java(TM) 6 Update 7
"{33BF0960-DBA3-4187-B6CC-C969FCFA2D25}" = SkinsHP1
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page
"{363790D2-DA98-41DD-9C9F-69FA36B169DE}" = PanoStandAlone
"{3CF78481-FB7B-4B51-99A2-D5E0CD0B3AAF}" = HPSystemDiagnostics
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = Modem On Hold
"{41E776A5-9B12-416D-9A12-B4F7B044EBED}" = CP_Package_Basic1
"{45B8A76B-57EC-4242-B019-066400CD8428}" = BufferChm
"{48242276-DB89-42e8-9678-BD4280D7B99A}" = Copy
"{49FA793C-785E-47E9-93DF-BD442B0B45D1}" = McAfee Virtual Technician
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CCC7F68-A437-4559-A840-F5E010934951}" = HP Driver Diagnostics
"{4EA684E9-5C81-4033-A696-3019EC57AC3A}" = HPProductAssistant
"{4FBCEA31-5D18-4212-9231-DE7CF1BE7DBB}" = Logitech Vid
"{52D56C42-8C69-4882-A661-39695537C9CF}" = DellConnect
"{53EE9E42-CECB-4C92-BF76-9CA65DAF8F1C}" = FullDPAppQFolder
"{5421155F-B033-49DB-9B33-8F80F233D4D5}" = GdiplusUpgrade
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{595D0DE8-C38A-4432-B851-47DECC1A99BD}" = HP Unload DLL Patch
"{5D8BD582-EB43-43E1-8532-9E38FD9338AA}" = 3200
"{5ECB3A3C-980B-4D12-9724-25DCB07A1F47}" = iTunes
"{5F26311C-B135-4F7F-B11E-8E650F83651E}" = DeviceFunctionQFolder
"{66910000-8B30-4973-A159-6371345AFFA5}" = WebReg
"{6696D9A4-28A8-4F5A-8E9A-2E8974C8C39C}" = RandMap
"{68763C27-235D-4165-A961-FDEA228CE504}" = AiOSoftwareNPI
"{68D60342-7686-45C9-B8EB-40EF843D0460}" = Dell Networking Guide
"{6909F917-5499-482e-9AA1-FAD06A99F231}" = Toolbox
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{736C803C-DD3B-4015-BC51-AFB9E67B9076}" = Readme
"{766273C1-A39B-47EB-ACE8-DEBDD8094BCC}" = overland
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}" = Modem Event Monitor
"{7C03270C-4FAB-4F5C-B10D-52FEDA190790}" = DocumentViewerQFolder
"{7E7B7865-6C80-4373-8BC1-C2EB9431F9DE}" = ProductContextNPI
"{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}" = DellSupport
"{8331C3EA-0C91-43AA-A4D4-27221C631139}" = Status
"{8777AC6D-89F9-4793-8266-DE406F343E89}" = QFolder
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{8A253629-0511-4854-8B4E-46E57E66005C}" = Bonjour
"{8A4CE7FD-9657-4B06-9943-E1819F3D5D67}" = DocProc
"{8CE4E6E9-9D55-43FB-9DDB-688C976BFC05}" = Unload
"{90D55A3F-1D99-4C94-A77E-46DC14F0BF08}" = Help and Support Customization
"{91CA0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Small Business Edition 2003
"{97DED0D8-B530-4137-8AD0-F3978F6EFA8E}" = File Viewer Utility 1.3
"{98DF85D9-96C0-4F57-A92E-C3539477EF5E}" = DVDSentry
"{996512CF-F35B-48DE-9291-557FA5316967}" = ScannerCopy
"{9DE1BE03-AFE2-4CDB-BFEB-D06D736CD01A}" = Apple Mobile Device Support
"{A29800BA-0BF1-4E63-9F31-DF05A87F4104}" = InstantShareDevices
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A790BEB1-BCCF-4EC6-807B-5708B36E8A79}" = Intel(R) PROSet
"{A833A505-4D7A-41F5-9362-A2F8DFFE6E9B}" = Camera Window
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.3
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{AC96671C-2001-432C-9826-5266D84EF1DC}" = Logitech Webcam Software
"{B2157760-AA3C-4E2E-BFE6-D20BC52495D9}" = cp_PosterPrintConfig
"{B6286A44-7505-471A-A72B-04EC2DB2F442}" = CueTour
"{B69CFE29-FD03-4E0A-87A7-6ED97F98E5B3}" = CP_Panorama1Config
"{B824B5C9-849F-4b9e-9EA7-6FD8CD8116DA}" = CP_Package_Variety2
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{BDBE2F3E-42DB-4d4a-8CB1-19BA765DBC6C}" = HP Photosmart, Officejet and Deskjet 7.0.A
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C1C6767D-B395-43CB-BF99-051B58B86DA6}" = PhotoGallery
"{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}" = Canon Utilities ZoomBrowser EX
"{C7F54CF8-D6FB-4E0A-93A3-E68AE0D6C476}" = SolutionCenter
"{C8753E28-2680-49BF-BD48-DD38FD086EFE}" = AiO_Scan_CDA
"{C8FD5BC1-92EF-4C15-92A9-F9AC7F61985F}" = HP Update
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CBC85F2E-1981-4C55-9418-908D08D2C6E8}" = OLYMPUS Master 2
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D002159B-91CD-48E5-96D1-C476BA3DECB3}" = 3100_3200_3300_Help
"{D3227BD6-7D66-4B96-BA01-C21FB1F2224D}" = 3100_3200_3300trb
"{DBC20735-34E6-4E97-A9E5-2066B66B243D}" = TrayApp
"{E1B80DEE-A795-4258-8445-074C06AE3AB8}" = MarketResearch
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{ED2C557E-9C18-41FF-B58E-A05EEF0B3B5F}" = CP_CalendarTemplates1
"{F11A403B-0DE9-4953-B790-7A2F014FBB2B}" = PhotoStitch
"{F157460F-720E-482f-8625-AD7843891E5F}" = InstantShareDevicesMFC
"{F3760724-B29D-465B-BC53-E5D72095BCC4}" = Scan
"{F6076EF9-08E1-442F-B6A2-BFB61B295A14}" = Fax_CDA
"{FB15E224-67C3-491F-9F5C-F257BC418412}" = Destinations
"{FBB980B0-63F8-4B48-8D65-90F1D9F81D9F}" = NewCopy_CDA
"{FC4ED75D-916C-4A8C-BB67-3C6F6E06D62B}" = Banctec Service Agreement
"{FDE97748-2050-47B1-9BDD-E049626FDE63}" = Smartparts Desktop
"{FE64AE29-0883-4C70-8388-DC026019C900}" = HP Image Zone Express
"{FE7E1DD7-EBCE-4696-ADE2-22BDBF2372DA}" = DocumentViewer
"Adobe Atmosphere Player" = Adobe Atmosphere Player for Acrobat and Adobe Reader
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Photoshop 7.0" = Adobe Photoshop 7.0
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"EZ Vinyl Converter by MixMeister_is1" = EZ Vinyl Converter by MixMeister 1.0.5
"HP Document Viewer" = HP Document Viewer 7.0
"HP Imaging Device Functions" = HP Imaging Device Functions 7.0
"HP Photo & Imaging" = HP Photosmart Premier Software 6.5
"HP Solution Center & Imaging Support Tools" = HP Solution Center 7.0
"HPExtendedCapabilities" = HP Customer Participation Program 7.0
"HPOCR" = OCR Software by I.R.I.S 7.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"InstallShield_{12B09031-A7E1-43B1-AC8C-A202B676B556}" = Canon Utilities RemoteCapture 2.7
"InstallShield_{97DED0D8-B530-4137-8AD0-F3978F6EFA8E}" = Canon Utilities File Viewer Utility 1.3
"InstallShield_{A833A505-4D7A-41F5-9362-A2F8DFFE6E9B}" = Canon Camera Window for ZoomBrowser EX
"InstallShield_{F11A403B-0DE9-4953-B790-7A2F014FBB2B}" = Canon Utilities PhotoStitch 3.1
"Intel(R) 537EP V9x DF PCI Modem" = Intel(R) 537EP V9x DF PCI Modem
"lvdrivers_12.0" = Logitech Webcam Software Driver Package
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSC" = McAfee AntiVirus Plus
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA" = NVIDIA Windows 2000/XP Display Drivers
"PhotoRecord" = Canon PhotoRecord
"PROSet" = Intel(R) PRO Network Adapters and Drivers
"Registry Patrol" = Registry Patrol
"Shop for HP Supplies" = Shop for HP Supplies
"TranslatorBar_1.2 Toolbar" = TranslatorBar 1.2 Toolbar
"UFileDownloadD" = Versal FileDownload ActiveX Control Trial Version
"VLC media player" = VideoLAN VLC media player 0.8.6c
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 10
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 8/26/2010 4:33:17 PM | Computer Name = D3LKKJ41 | Source = MsiInstaller | ID = 1013
Description = Product: Microsoft .NET Framework 2.0 Service Pack 2 -- Microsoft
.NET Framework 2.0 Service Pack 2 cannot be uninstalled because it will affect other
applications that are installed. For more information, see http://go.microsoft.com/fwlink/?LinkId=91126.
Error - 8/27/2010 10:27:28 AM | Computer Name = D3LKKJ41 | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.17080, faulting
module mshtml.dll, version 7.0.6000.17080, fault address 0x000b21a2.
Error - 8/29/2010 6:00:10 PM | Computer Name = D3LKKJ41 | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6000.17080, faulting
module mshtml.dll, version 7.0.6000.17080, fault address 0x000b21a2.
Error - 8/29/2010 9:57:16 PM | Computer Name = D3LKKJ41 | Source = McLogEvent | ID = 5022
Description = MCSCAN32 Engine Initialisation failed. Engine returned error : 3
Error - 8/29/2010 10:14:50 PM | Computer Name = D3LKKJ41 | Source = JavaQuickStarterService | ID = 1
Description =
Error - 8/29/2010 10:14:59 PM | Computer Name = D3LKKJ41 | Source = McLogEvent | ID = 5022
Description = MCSCAN32 Engine Initialisation failed. Engine returned error : 3
Error - 8/29/2010 10:28:44 PM | Computer Name = D3LKKJ41 | Source = JavaQuickStarterService | ID = 1
Description =
Error - 8/29/2010 10:29:30 PM | Computer Name = D3LKKJ41 | Source = McLogEvent | ID = 5022
Description = MCSCAN32 Engine Initialisation failed. Engine returned error : 3
Error - 8/29/2010 10:34:48 PM | Computer Name = D3LKKJ41 | Source = HotFixInstaller | ID = 5000
Description = EventType visualstudio8setup, P1 microsoft .net framework 3.5-kb963707,
P2 1033, P3 1618, P4 msi, P5 f, P6 9.0.31211.0, P7 install, P8 x86, P9 xp, P10
0.
Error - 8/30/2010 3:00:31 AM | Computer Name = D3LKKJ41 | Source = HotFixInstaller | ID = 5000
Description = EventType visualstudio8setup, P1 microsoft .net framework 3.5-kb963707,
P2 1033, P3 1635, P4 msi, P5 f, P6 9.0.31211.0, P7 install, P8 x86, P9 xp, P10
0.
[ System Events ]
Error - 8/29/2010 10:00:04 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:00:11 PM | Computer Name = D3LKKJ41 | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft .NET Framework, Version 2.0
(KB928365).
Error - 8/29/2010 10:00:18 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {209500FC-6B45-4693-8871-6296C4843751} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:14:58 PM | Computer Name = D3LKKJ41 | Source = Service Control Manager | ID = 7024
Description = The Java Quick Starter service terminated with service-specific error
1 (0x1).
Error - 8/29/2010 10:17:34 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {209500FC-6B45-4693-8871-6296C4843751} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:17:52 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:18:05 PM | Computer Name = D3LKKJ41 | Source = DCOM | ID = 10010
Description = The server {209500FC-6B45-4693-8871-6296C4843751} did not register
with DCOM within the required timeout.
Error - 8/29/2010 10:30:00 PM | Computer Name = D3LKKJ41 | Source = Service Control Manager | ID = 7024
Description = The Java Quick Starter service terminated with service-specific error
1 (0x1).
Error - 8/29/2010 10:34:54 PM | Computer Name = D3LKKJ41 | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET
Framework Assistant 1.0 x86 (KB963707).
Error - 8/30/2010 3:01:27 AM | Computer Name = D3LKKJ41 | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET
Framework Assistant 1.0 x86 (KB963707).
< End of report >
Hope this gives someone the information they need to help. I will "pay it back".
