Win32 and BankerFox.A

I went onto the web today and realized I got a virus from one of the sites. Now I am no longer able to get onto the internet. I have downloaded Malwarebytes' Anti-Malware but it was not able to open due to the virus. Also I tried to download OTL but it also could not be opened. Help! What do I do?

Welcome to GeekPolice Forums! I'm Crush but, you can call me Chris too and I will be helping you with your Malware issues.

A few things to keep in mind as we progress:

1. We are all volunteer staff here so we log in and assess threads when real life, work, family, and other obligations permit. Additionally, we are located all over the world. There may be a bit of a time delay due to this.

2. Malware Removal threads are very time intensive. Each entry must be researched until it can be said with 100% certainty whether or not it can stay or needs to be removed. Sometimes additional work is needed to weed out suspect entries

3. This may turn into a long ordeal but, rest assured we will stay with you until you are completely disinfected.

4. Only Tech Officers, Global Moderators, Administrators, and Malware Advisors are allowed to give advice on removing malware from your computer. Do not run any tools unless specifically asked to by a member of one of these usergroups

5. If you are not the original poster of this thread DO NOT run any fixes given to the poster in this thread. They are all custom tailored specifically to this user. It could prove to be disastrous.

6. Please keep responding until I give you the "All Clear". Absence of symptoms does not mean that everything is clear.

7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

8. If you have any questions or issues please stop and ask! We are all here to help.

---

IMPORTANT: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.


If you follow these instructions, everything should go smoothly .

Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

To do this click , then click Preferences. Make sure Always notify me of replies is set to Yes

---

With that out of the way:

RKill by Grinler
Version 1
Version 2

• Download Version 1.
  
• Save it to your Desktop.
  
• Double click the RKill desktop icon.
  If you are using Vista please right click and run as Admin!
  
• A black screen will briefly flash indicating a successful run.
  
• If this does not occur please delete that application and download Version 2.
  
• Continue process until the tool runs.
  
• If the tool does not run from any of the links tell me about it.
  

This only kills the active infection, the actual infection will not be gone.

Download OTL to your Desktop
=======

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
• Under the Custom Scan box paste this in
  
  

  Code:

  netsvcs
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%systemroot%\*. /mp /s
c:\$recycle.bin\*.* /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
nvstor32.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
explorer.exe
svchost.exe
userinit.exe
qmgr.dll
ws2_32.dll
proquota.exe
imm32.dll
kernel32.dll
ndis.sys
autochk.exe
spoolsv.exe
xmlprov.dll
ntmssvc.dll
mswsock.dll
Beep.SYS
ntfs.sys
termsrv.dll
sfcfiles.dll
st3shark.sys
ahcix86.sys
srsvc.dll
nvrd32.sys
/md5stop
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
  
  

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time
    
  
  

First attempt I was able to run RKILL version 1 and run the first scan for OTL. When I tried to paste the information into the custom scan box the computer froze and the only way to restart was by disconnecting and reconnecting the battery.

Second attempt I reran RKILL version 1 but I am unable to open OTL. It opens briefly then closes.

Ok. Instead of OTL please try this:

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log in your reply

I downloaded the file from a thumb drive and after it installed I cannot open it. I am prompted with a security warning saying "the application cannot be executed. the file mbam.exe is infected. Do you want to activate your antivirus software now?"

Try running rkill first please

Ok, thanks. I'm doing it now. Malwarebytes is scanning

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

7/6/2010 12:06:41 PM
mbam-log-2010-07-06 (12-06-41).txt

Scan type: Quick scan
Objects scanned: 121821
Time elapsed: 9 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 22
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\losubfqi (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\losubfqi (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Jenna\Application Data\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jenna\Application Data\FunWebProducts\Data (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jenna\Application Data\FunWebProducts\Data\Jenna (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Jenna\Application Data\FunWebProducts\Data\Jenna\avatar.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jenna\Local Settings\Application Data\jqlkaxmst\axnpqvjtssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

Woohoo! That has removed quite a lot of junk. Things should be running much better now.

Please download ComboFix from BleepingComputer.com

Alternate link: GeeksToGo.com


Rename ComboFix.exe to commy.exe before you save it to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  
• Click Start then copy paste the following command into the search box & hit enter: "%userprofile%\desktop\commy.exe" /stepdel
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. This will not install in Vista. Just continue scanning, and skip the console install.
  
• When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.

Thanks it's definitely working much better!

I'm not sure if I deleted something by accident before in taskmanager but I cannot get onto the internet. It says I'm connected but I still can't get on.

I think I did something wrong. I double clicked commy.exe and a blue screen came on. It said it would load and it was attempting to create a new system restore point. Then a popup came up that said this machine does not have the Microsoft windows recovery console installed without it, combofix shall not attempt the fixing of some serious infections.

Also was I supposed to put "%userprofile......." in the start menu or commy.exe? Do I plug my username into %userprofile%?

Also was I supposed to put "%userprofile......." in the start menu or commy.exe? Do I plug my username into %userprofile%?

Run box please, and no %userprofile% is a wildcard that will find the name of your userprofile.

Sounds like you did everything right. Did it finish?

I think it finished but then it asks if I want to have combofix downoad the micorsoft windows recovery console. What should I say to that? Also do you have any idea why I can't get onto the internet?

Click Yes and let it run please. We'll see what the log says about your internet settings, malware may be causing it

scanning now...

Awesome. Looking forward to your reply

ComboFix 10-07-06.01 - Jenna 07/07/2010 15:03:39.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.466 [GMT -4:00]
Running from: c:\documents and settings\Jenna\desktop\commy.exe
Command switches used :: /stepdel
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\Desktop_.ini
c:\windows\Downloaded Program Files\f3initialsetup1.0.1.1.inf

.
((((((((((((((((((((((((( Files Created from 2010-06-07 to 2010-07-07 )))))))))))))))))))))))))))))))
.

2010-07-06 20:26 . 2010-07-07 18:50 -------- d-----w- C:\commy
2010-07-06 00:19 . 2010-07-06 00:19 -------- d-----w- c:\documents and settings\Jenna\Application Data\Malwarebytes
2010-07-06 00:19 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-06 00:19 . 2010-07-06 00:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-06 00:19 . 2010-07-06 00:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-07-06 00:19 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-05 23:09 . 2010-07-05 23:09 63488 ----a-w- c:\documents and settings\Jenna\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-07-05 23:09 . 2010-07-05 23:09 52224 ----a-w- c:\documents and settings\Jenna\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-07-05 23:09 . 2010-07-05 23:09 117760 ----a-w- c:\documents and settings\Jenna\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-07-05 23:09 . 2010-07-05 23:09 -------- d-----w- c:\documents and settings\Jenna\Application Data\SUPERAntiSpyware.com
2010-07-05 23:09 . 2010-07-05 23:09 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-07-05 23:09 . 2010-07-05 23:09 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-07-05 22:10 . 2010-07-06 16:06 -------- d-----w- c:\documents and settings\Jenna\Local Settings\Application Data\jqlkaxmst
2010-07-01 14:04 . 2010-07-01 14:04 -------- d-----w- c:\documents and settings\Jenna\Local Settings\Application Data\Threat Expert
2010-07-01 13:53 . 2010-07-05 22:26 -------- d-----w- c:\program files\Spyware Doctor
2010-06-23 15:43 . 2010-06-23 16:28 117067 ----a-w- c:\windows\hpoins11.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-05 22:27 . 2009-11-19 18:30 -------- d-----w- c:\program files\SafeConnect
2010-07-01 14:13 . 2009-01-12 04:08 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-06-26 02:58 . 2010-04-18 19:53 439816 ----a-w- c:\documents and settings\Jenna\Application Data\Real\Update\setup3.10\setup.exe
2010-06-12 19:36 . 2007-12-02 21:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-06-10 18:54 . 2010-02-18 12:54 -------- d-----w- c:\program files\Microsoft Silverlight
2010-06-03 19:09 . 2010-06-03 19:09 -------- d-----w- c:\program files\Common Files\Apple
2010-06-03 19:09 . 2010-06-03 19:08 -------- d-----w- c:\program files\QuickTime
2010-06-03 19:08 . 2010-06-03 19:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2010-06-01 02:49 . 2009-11-29 19:33 -------- d-----w- c:\documents and settings\Jenna\Application Data\HpUpdate
2010-05-30 17:21 . 2009-11-19 19:40 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2010-05-24 00:07 . 2010-05-24 00:07 503808 ----a-w- c:\documents and settings\Jenna\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-3f18d732-n\msvcp71.dll
2010-05-24 00:07 . 2010-05-24 00:07 499712 ----a-w- c:\documents and settings\Jenna\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-3f18d732-n\jmc.dll
2010-05-24 00:07 . 2010-05-24 00:07 348160 ----a-w- c:\documents and settings\Jenna\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-3f18d732-n\msvcr71.dll
2010-05-10 13:48 . 2008-08-13 14:34 -------- d-----w- c:\program files\HP
2010-05-04 17:20 . 2006-02-28 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-04 17:20 . 2006-02-28 12:00 17408 ------w- c:\windows\system32\corpol.dll
2010-05-02 05:22 . 2006-02-28 12:00 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30 . 2006-02-28 12:00 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-01-07 23:46 . 2009-07-15 19:14 952 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim"="c:\program files\AIM\aim.exe" [2009-10-05 3634024]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-06-29 2403568]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2006-07-19 16248320]
"SkyTel"="SkyTel.EXE" [2006-07-19 2879488]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2006-07-19 53248]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-06-13 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-06-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-06-13 118784]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"AGRSMMSG"="AGRSMMSG.exe" [2005-12-14 88204]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-03-03 149280]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-08-30 185896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2009-12-18 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]

c:\documents and settings\Jenna\Start Menu\Programs\Startup\
Microsoft Office Groove.lnk - c:\program files\Microsoft Office\Office12\GROOVE.EXE [2009-2-14 337264]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-1-17 618557]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-2-10 73728]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2008-05-19 19:23 87352 ----a-w- c:\windows\system32\LMIinit.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 2:25 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 2:41 PM 67656]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2/9/2008 2:01 PM 24652]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\LogMeIn\x86\RaInfo.sys --> c:\program files\LogMeIn\x86\RaInfo.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2010-06-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-07-07 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]

2010-07-05 c:\windows\Tasks\WebReg Photosmart C4100 series.job
- c:\program files\HP\Digital Imaging\bin\hpqwrg.exe [2006-02-19 20:45]

2010-07-07 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-05-06 02:18]
.
.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:5577
uInternet Settings,ProxyOverride =
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-INPROCOMMWireless - c:\program files\Atheros\Wireless\Utility\WlanUtil.exe
HKLM-Run-LogMeIn GUI - c:\program files\LogMeIn\x86\LogMeInSystray.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-07 15:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(720)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\windows\system32\LMIinit.dll
.
Completion time: 2010-07-07 15:12:18
ComboFix-quarantined-files.txt 2010-07-07 19:12

Pre-Run: 143,512,948,736 bytes free
Post-Run: 144,836,624,384 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - E4671EBD3ED6F5C8AB34EB156D069FC1

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". Read this article: http://www.clickz.com/news/article.php/3561546

Additional info: http://vil.nai.com/vil/content/v_137262.htm

I suggest you remove the program now.

Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

• Viewpoint
  
• Viewpoint Manager
  
• Viewpoint Media Player
  
• Viewpoint Toolbar
  

Note: uninstall instructions for if user is running Vista:

• Click Start >> Control Panel.
  
• Under the Programs click Uninstall a Program
  
• Highlight any of the following:
  
  
• Viewpoint
  
• Viewpoint Manager
  
• Viewpoint Media Player
  
• Viewpoint Toolbar
  
  
• Click on the Uninstall/Change button at the top.
  

=====
Re-running ComboFix to remove infections:

1. Close any open browsers.
   
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   
3. Open notepad and copy/paste the text in the quotebox below into it:
   

   
   DDS::
   uInternet Settings,ProxyServer = http=127.0.0.1:5577
   uInternet Settings,ProxyOverride =
   
   

4. Save this as CFScript.txt, in the same location as ComboFix.exe
   
   
   
   
5. Referring to the picture above, drag CFScript into ComboFix.exe
   
6. When finished, it shall produce a log for you at C:\ComboFix.txt
   
7. Please post the contents of the log in your next reply.

I had viewpoint media player. That's pretty scary..

ComboFix 10-07-06.01 - Jenna 07/09/2010 15:58:57.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.639 [GMT -4:00]
Running from: c:\documents and settings\Jenna\Desktop\commy.exe
Command switches used :: c:\documents and settings\Jenna\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2010-06-09 to 2010-07-09 )))))))))))))))))))))))))))))))
.

2010-07-06 20:26 . 2010-07-07 18:50 -------- d-----w- C:\commy
2010-07-06 00:19 . 2010-07-06 00:19 -------- d-----w- c:\documents and settings\Jenna\Application Data\Malwarebytes
2010-07-06 00:19 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-07-06 00:19 . 2010-07-06 00:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-06 00:19 . 2010-07-06 00:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-07-06 00:19 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-07-05 23:09 . 2010-07-05 23:09 63488 ----a-w- c:\documents and settings\Jenna\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-07-05 23:09 . 2010-07-05 23:09 52224 ----a-w- c:\documents and settings\Jenna\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-07-05 23:09 . 2010-07-05 23:09 117760 ----a-w- c:\documents and settings\Jenna\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-07-05 23:09 . 2010-07-05 23:09 -------- d-----w- c:\documents and settings\Jenna\Application Data\SUPERAntiSpyware.com
2010-07-05 23:09 . 2010-07-05 23:09 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2010-07-05 23:09 . 2010-07-05 23:09 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-07-05 22:10 . 2010-07-06 16:06 -------- d-----w- c:\documents and settings\Jenna\Local Settings\Application Data\jqlkaxmst
2010-07-01 14:04 . 2010-07-01 14:04 -------- d-----w- c:\documents and settings\Jenna\Local Settings\Application Data\Threat Expert
2010-07-01 13:53 . 2010-07-05 22:26 -------- d-----w- c:\program files\Spyware Doctor
2010-06-23 15:43 . 2010-06-23 16:28 117067 ----a-w- c:\windows\hpoins11.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-09 19:50 . 2008-02-09 18:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Viewpoint
2010-07-05 22:27 . 2009-11-19 18:30 -------- d-----w- c:\program files\SafeConnect
2010-07-01 14:13 . 2009-01-12 04:08 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-06-26 02:58 . 2010-04-18 19:53 439816 ----a-w- c:\documents and settings\Jenna\Application Data\Real\Update\setup3.10\setup.exe
2010-06-12 19:36 . 2007-12-02 21:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-06-10 18:54 . 2010-02-18 12:54 -------- d-----w- c:\program files\Microsoft Silverlight
2010-06-03 19:09 . 2010-06-03 19:09 -------- d-----w- c:\program files\Common Files\Apple
2010-06-03 19:09 . 2010-06-03 19:08 -------- d-----w- c:\program files\QuickTime
2010-06-03 19:08 . 2010-06-03 19:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2010-06-01 02:49 . 2009-11-29 19:33 -------- d-----w- c:\documents and settings\Jenna\Application Data\HpUpdate
2010-05-30 17:21 . 2009-11-19 19:40 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
2010-05-24 00:07 . 2010-05-24 00:07 503808 ----a-w- c:\documents and settings\Jenna\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-3f18d732-n\msvcp71.dll
2010-05-24 00:07 . 2010-05-24 00:07 499712 ----a-w- c:\documents and settings\Jenna\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-3f18d732-n\jmc.dll
2010-05-24 00:07 . 2010-05-24 00:07 348160 ----a-w- c:\documents and settings\Jenna\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-3f18d732-n\msvcr71.dll
2010-05-04 17:20 . 2006-02-28 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20 . 2006-02-28 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-04 17:20 . 2006-02-28 12:00 17408 ------w- c:\windows\system32\corpol.dll
2010-05-02 05:22 . 2006-02-28 12:00 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30 . 2006-02-28 12:00 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-01-07 23:46 . 2009-07-15 19:14 952 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( SnapShot@2010-07-07_19.09.41 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-07-09 19:49 . 2010-07-09 19:49 16384 c:\windows\Temp\Perflib_Perfdata_4a8.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim"="c:\program files\AIM\aim.exe" [2009-10-05 3634024]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-06-29 2403568]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2006-07-19 16248320]
"SkyTel"="SkyTel.EXE" [2006-07-19 2879488]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2006-07-19 53248]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-06-13 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-06-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-06-13 118784]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"AGRSMMSG"="AGRSMMSG.exe" [2005-12-14 88204]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-03-03 149280]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-08-30 185896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2009-12-18 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]

c:\documents and settings\Jenna\Start Menu\Programs\Startup\
Microsoft Office Groove.lnk - c:\program files\Microsoft Office\Office12\GROOVE.EXE [2009-2-14 337264]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-1-17 618557]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-2-10 73728]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2008-05-19 19:23 87352 ----a-w- c:\windows\system32\LMIinit.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 2:25 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 2:41 PM 67656]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\LogMeIn\x86\RaInfo.sys --> c:\program files\LogMeIn\x86\RaInfo.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2010-06-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2010-07-09 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 20:07]

2010-07-05 c:\windows\Tasks\WebReg Photosmart C4100 series.job
- c:\program files\HP\Digital Imaging\bin\hpqwrg.exe [2006-02-19 20:45]

2010-07-09 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-05-06 02:18]
.
.
------- Supplementary Scan -------
.
uInternet Connection Wizard,ShellNext = iexplore
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-09 16:03
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(720)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\windows\system32\LMIinit.dll

- - - - - - - > 'explorer.exe'(204)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
.
Completion time: 2010-07-09 16:05:25
ComboFix-quarantined-files.txt 2010-07-09 20:05
ComboFix2.txt 2010-07-07 19:12

Pre-Run: 144,827,510,784 bytes free
Post-Run: 144,808,546,304 bytes free

- - End Of File - - 814E0E88612CF259B301EA31E1157853

Hi,

Crush is having some computer issues and will be back ASAP to assist you.

Sorry for the inconvenience,
Sneakyone

Hi,

Sorry for the delay. How are things running now?

Things are running much better! Thanks so much for your help

Congratulations!! Your PC is all clean!

There are many things you can do to keep this from happening again. You can think of a computer like a car. It requires basic maintenance to keep in tip top shape and ready to go. Would you drive your car 100,000 miles without changing the oil? The same principle applies here.

Cleaning

Now that your PC is free of malware, it is important to clean up your PC. There are several good free cleaners available. You should make sure to clean up your temp files regularly, at least once a week.

ATF Cleaner
CCleaner

Defragmenting Your Hard Disk

Over time your PC can become fragmented, Windows comes with a defragmenting utility, however, it is very slow, and there are other options available.

To use the defragmenter included with Windows either go to Start/Run and type dfrg.msc, hit enter; or
right-click My Computer, choose Manage, Storage, Disk Defragmenter.

In the Defragmenter utility, select your main partition/HD, generally C:\ and select analyze . The analysis report will tell you whether or not your disk needs to be defragmented, if it does, click defragment. Be patient, this can take a long time.

Repeat for multiple partitions/hard disks.

System Restore Cleanup Instructions

If you are using Windows ME or XP then it is good to disable and re-enable system restore to make sure there are no infected files left in a restore point. (All restore points will be deleted that way)
You can find instructions on how to disable and re-enable system restore here:

Windows ME System Restore Guide

Windows XP System Restore Guide

Reading Tip:
Computer Health
Keep Your System Updated

Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Please ensure that you visit the following websites regularly or do update your system regularly.

Install the updates immediately, if they are found. Reboot your computer if necessary, revisit Windows Update and Office update sites until there are no more updates to be installed.

To update Windows and office

Go to Start > All Programs > Microsoft Update

Alternatively, you can visit the link below to update Windows and Office products.

Microsoft Update

If you are forgetful, you can change some settings so that you will be informed of updates. Here's how:

1. Go to Start > Control Panel > Automatic Updates
2. Select Automatic (recommended) radio button if you want the updates to be downloaded and installed without prompting you.
3. Select Download updates for me, but let me chose when to install them radio button if you want the updates to be downloaded automatically but to be installed at another time.4. Select Notify me but don't automatically download or install them radio button if you want to be notified of the updates.

Please make sure that you update your antivirus, firewall and anti-spyware programs at least once a week.

Be careful when opening attachments and downloading files.

1. Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
2. Never open emails from unknown senders.
3. Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These are called hoaxes. The email addresses used in the hoaxes can be easily spoofed. Check the antivirus vendor websites to be sure.
4. Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Surf safely

Many security exploits on websites are directed to users of Internet Explorer and Firefox.

If you use Firefox, try the No-script Add On - which, by default, disables all scripts on all websites. If you trust the website, you can manually allow scripts to work.

Backup regularly

You never know when your PC will become unstable or become so infected that you can't recover it. Follow this Microsoft Article to learn how to backup. Follow This Article by Microsoft to restore your backups.

Alternatively, you can use 3rd-party programs to back up your data. Examples of these can be found at
Bleeping Computer

Avoid P2P

I see you have P2P software installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It is certainly contributing to your current situation.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

Prevent A Re-infection

1. Winpatrol

Winpatrol is a heuristic protection program, meaning it looks for patterns in codes that work like malware. It also takes a snapshot of your system's critical resources and alerts you to any changes that may occur without you knowing. You can read more about Winpatrol's features Here

You can get a Free Copy of Winpatrol or use the Plus Version for more features.

You can read Win Patrol FAQ if you run into problems.

2. Hosts File

A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your PC will look up the website's IP address before you can view the website.

Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.

Here are some Hosts files:
MVPS Hosts File
Blue Tack’s Hosts File
Blue Tack’s Hosts Manager

3. Spybot Search and Destroy

Spybot Search & Destroy is another program for scanning spyware and adware. You are strongly encouraged to run a scan at least once per week.

Spybot Search & Destroy can be downloaded from here.

If you need help in using Spybot Search & Destroy, you can read Spybot Search and Destroy tutorial at Bleeping Computer.

4. SiteHound Toolbar

SiteHound is a toolbar that warns you if you go to a site that is known to scam people, that has potentially lots of viruses or spyware or other questionable content. If you know the site, you can enter it; if you don't, it will bring you back to the previous page. Currently, SiteHound works for Internet Explorer and Firefox only.

====

Stand Up and Be Counted ---> Malware Complaints<--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
============================================================
See this page for more info about malware and prevention.
Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site.
Before the thread is archived, do you have any more questions?

Happy surfing and stay clean!