Pretty sure I have a virus!!

Hello.

Pleasee help!! I find myself to be fairly computer literate, but I can't for the life of me work out what I've done.

I have Avast security installed on my laptop, but it hasn't seemed to pick up the problem. Suddenly I have AV Security Suite, which I was unaware that I had (although it does say I need to buy the full version), and now it's sending pop ups to the right hand corner of my screen (near the time) with an Infiltration Alert. The threat is Win32/Nuqel.E and BankerFox.A - both of which I have no idea how I got them. I very rarely download anything, and I haven't done in the past few days...

I am unable to open any applications such as MS Word, Excel and Outlook also.

Also, I get a message pop up every 5-10mins or so, saying "Vunerabilities found. Your computer is infected by spyware - 34 serious threats have been found while scanning your files and registry. It is strongly recommended that you disinfect your computer and activate realtime secure protection against future intrusions" - This is where is says to Activate your antivirus software (in which I have to buy and download) or stay unprotected. When I click stay unprotected I have Internet windows popping up with pornographic websites..

Please help, I need this fixed!!

Thank you in advance!!

Hello and welcome to GeekPolice.net.

My name is Sneakyone, and I will do my best to help get your problem resolved today.

I am currently a student in GeekPolice Academy, and will be a little delayed on each reply, as my instructors must review and approve each reply.

If you have any questions, please ask, and I will do my best to get to the question promptly.

Please wait here, while I get the first set of instructions for you.

Hi snoflake,

Welcome to GeekPolice.net!

My username is Sneakyone and I will be assisting you on your issue today.

Please download and run RKill.

Download mirror 1 - Download mirror 2 - Download mirror 3

• Save it to your Desktop.
  
• Double click the RKill desktop icon.
  
• It will quickly run and launch a log. If it does not launch a log, try another download link until it does.
  
• Please post its log in your next reply.
  
• After it has run successfully, delete RKill.

Note: This tool only kills the active infection, the actual infection will not be gone. Once you reboot the infection will be active again! Please do not reboot until instructed further to do so.

=====

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
• Under the Custom Scan box paste this in
  
  netsvcs
  msconfig
  safebootminimal
  safebootnetwork
  activex
  drivers32
  %SYSTEMDRIVE%\*.exe
  %systemroot%\*. /mp /s
  c:\$recycle.bin\*.* /s
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  /md5start
  eventlog.dll
  scecli.dll
  netlogon.dll
  cngaudit.dll
  sceclt.dll
  ntelogon.dll
  logevent.dll
  iaStor.sys
  nvstor.sys
  nvstor32.sys
  atapi.sys
  IdeChnDr.sys
  viasraid.sys
  AGP440.sys
  vaxscsi.sys
  nvatabus.sys
  viamraid.sys
  nvata.sys
  nvgts.sys
  iastorv.sys
  ViPrt.sys
  eNetHook.dll
  explorer.exe
  svchost.exe
  userinit.exe
  qmgr.dll
  ws2_32.dll
  proquota.exe
  imm32.dll
  kernel32.dll
  ndis.sys
  autochk.exe
  spoolsv.exe
  xmlprov.dll
  ntmssvc.dll
  mswsock.dll
  Beep.SYS
  ntfs.sys
  termsrv.dll
  sfcfiles.dll
  st3shark.sys
  ahcix86.sys
  srsvc.dll
  nvrd32.sys
  /md5stop
  %systemroot%\system32\*.dll /lockedfiles
  %systemroot%\Tasks\*.job /lockedfiles
  
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time