Digital Protection Virus

That needs to be deleted.

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply.

The evil icon remains....here is the log:

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3988

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/14/2010 7:22:50 PM
mbam-log-2010-04-14 (19-22-50).txt

Scan type: Quick scan
Objects scanned: 102701
Time elapsed: 5 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Go ahead and delete the icon manually.

Please do a scan with Kaspersky Online Scanner

Click on the Accept button and install any components it needs.

• The program will install and then begin downloading the latest definition files.
  
• After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  
• This will start the program and scan your system.
  
• The scan will take a while, so be patient and let it run.
  
• Once the scan is complete, click on View scan report
  
• Now, click on the Save Report as button.
  
• Save the file to your desktop.
  
• Copy and paste that information in your next post.
  

Will the Kapersky Online Scanner delete the program or should I just right click the icon and hit delete before running this scan?

Delete the icon before the scan.

Hi DragonMaster Jay-
I deleted the icon and it looks like it is also gone from the program files list. Here is the Kapersky log:


Computer is infected
System information
Update
Scan

Critical areas

My Computer

Folder...

File...
Report
Support
Help
Settings
Update
New viruses, Trojans and other malware appear in the world every day; therefore, it is extremely important to keep the databases up-to-date.
Database information
Database date: 09.02.2010 09:04:00
Records in database: 3946185
Program download and update (100%)
Size of updates: 1 KB
Downloaded: 1 KB
Program work files are loaded. The program is started.
Database update (100%)
Size of updates: 652 KB
Downloaded: 497 KB
Last start: 06.05.2010 06:04:500
Status: completed successfully
The program is starting. Please wait...
Updates source is selected: http://www.kaspersky.com
File download: packages/kos-extras.jar
The program is started.

Updating the anti-virus database. Please wait...
Updates source is selected: http://dnl-07.geo.kaspersky.com/
File download: index/master.xml.klz
File download: diffs/bases/five/avc/kavset.xml.sdw
File download: bases/five/avc/kavset.xml.klz
File download: diffs/bases/five/avc/black.lst.7dd
File download: bases/five/avc/black.lst
File download: diffs/bases/five/avc/fa001.avc.iha
File download: diffs/bases/five/avc/dailyc.avc.wb6
File download: diffs/bases/five/avc/daily-ec.avc.km7
File download: diffs/bases/five/avc/daily.avc.9co
File download: diffs/bases/five/avc/avp.klb.oob
File download: bases/five/avc/avp.klb
Update completed. The program is ready to scan your computer.
Scan - My Computer
Scan statistics
Objects scanned: 146212
Threats found: 5
Infected objects found: 4
Suspicious objects found: 1
Scan duration: 03:46:09
Scan beginning
Scanning in progress (99%)
Select the area for scanning in the Scan section of the left window part.
Last start: 06.17.2010 06:04:31
Status: completed successfully
Please wait, scanning can take some time depending upon the size of the area to scan. You can continue work with other browser windows.

Scanning:
Path:
Configure | View report | Stop scanning
Attention! Anti-virus scanning may be unavailable if your computer already has another anti-virus application installed and running. Please deactivate the anti-virus software installed on your computer and start Kaspersky Online Scanner 7.0 again from the web site of Kaspersky Lab.
Report
The report contains information about threats detected on your computer.
To go to the Virus Encyclopedia web site, please disable pop-up blocking in your browser.
- infected object - suspicious object
Information
Welcome to Kaspersky Online Scanner 7.0! You can use this application to check your computer for the presence of viruses and other malicious programs for free.
Support
If you have questions, comments or suggestions regarding Kaspersky Online Scanner 7.0, please contact us.
About Kaspersky Online Scanner 7.0
Version: 7.0.26.13
Database date: 09.02.2010 09:04:00
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Community forum
Go to the web forum of Kaspersky Lab.
Virus Encyclopedia
News and detailed information about threats are available at Viruslist.com.
View information
Attention!



Kaspersky Online Scanner 7.0 is already started on this computer.
Settings
Scan computer for the presence of these threats:
Viruses, worms, Trojans, rootkits
Spyware, adware, dialers and other riskware
Scan compound objects (not applicable for single files selected individually):
Archives
E-mail databases

In those results, the threats are not there.

Let's try a different online scan.

Please run the F-Secure Online Scanner

• Follow the Instruction Here for installation.
  
• Accept the License Agreement.
  
• Once the ActiveX installs,Click Full System Scan
  
• Once the download completes,the scan will begin automatically.
  
• The scan will take some time to finish,so please be patient.
  
• When the scan completes, click the Automatic cleaning (recommended) button.
  
• Click the Show Report button and Copy&Paste the entire report in your next reply.
  

Scanning Report
Thursday, April 15, 2010 20:15:00 - 22:10:56
Computer name: HOME-E984A5BE71
Scanning type: Scan system for malware, spyware and rootkits
Target: C:\


--------------------------------------------------------------------------------

15 malware found
TrackingCookie.Questionmarket (spyware)
System (Disinfected)
TrackingCookie.Adinterax (spyware)
System (Disinfected)
TrackingCookie.2o7 (spyware)
System (Disinfected)
TrackingCookie.Advertising (spyware)
System (Disinfected)
TrackingCookie.Atdmt (spyware)
System (Disinfected)
TrackingCookie.Doubleclick (spyware)
System (Disinfected)
TrackingCookie.Revsci (spyware)
System (Disinfected)
TrackingCookie.Clickbank (spyware)
System (Disinfected)
TrackingCookie.Adbrite (spyware)
System (Disinfected)
TrackingCookie.Webtrends (spyware)
System (Disinfected)
TrackingCookie.Mediaplex (spyware)
System (Disinfected)
TrackingCookie.Tradedoubler (spyware)
System (Disinfected)
TrackingCookie.Statcounter (spyware)
System (Disinfected)
TrackingCookie.Atwola (spyware)
System (Disinfected)
TrackingCookie.Yieldmanager (spyware)
System (Disinfected)

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 79534
System: 3366
Not scanned: 8
Actions:
Disinfected: 15
Renamed: 0
Deleted: 0
Not cleaned: 0
Submitted: 0
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\LOCAL SETTINGS\TEMP\HSPERFDATA_ADMINISTRATOR\672
C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\LOCAL SETTINGS\TEMP\HSPERFDATA_ADMINISTRATOR\3336

--------------------------------------------------------------------------------

Options
Scanning engines:
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use advanced heuristics

To manually create a new Restore Point

• Go to Control Panel and select System and Maintenance
  
• Select System
  
• On the left select Advance System Settings and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
  
• Select Create

Now we can purge the infected ones

• Go back to the System and Maintenance page
  
• Select Performance Information and Tools
  
• On the left select Open Disk Cleanup
  
• Select Files from all users and accept the warning if you get one
  
• In the drop down box select your main drive i.e. C
  
• For a few moments the system will make some calculations
  
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
  
• Select Delete

You are now done

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:

• Save it to your Desktop.
  
• Double click OTC.exe.
  
• Click the CleanUp! button.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes.
  

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  
• It will close all programs when run, so make sure you have saved all your work before you begin.
  
• Click the Start
  button to begin the process. Depending on how often you clean temp
  files, execution time should be anywhere from a few seconds to a minute
  or two. Let it run uninterrupted to completion.
  
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

==

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Hi DragonMaster Jay-
When I click on system, advanced, the only options I have are performance, user profiles, and setup and recovery. What should I choose to get to system protection?
Thanks-
Jessica

Right click on the Computer button (usually in Start Menu or on Desktop) and click on Properties.

Click on System Protection. Click on the Create button, type in a description and click on Create.

Hi DragonMaster Jay-
I'm still not finding system protection. It looks like my OS may be XP. Is system restore the same as system protection?
Thanks.

Oh. I thought you had 7.

• Select Start > All Programs > Accessories > System tools > System Restore.
  
• On the dialogue box that appears select Create a Restore Point
  
• Click NEXT
  
• Enter a name e.g. Clean
  
• Click CREATE

You now have a clean restore point, to get rid of the bad ones:

• Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  
• In the Drop down box that appears select your main drive e.g. C
  
• Click OK
  
• The System will do some calculation and the display a dialogue box with TABS
  
• Select the More Options Tab.
  
• At the bottom will be a system restore box with a CLEANUP button click this
  
• Accept the Warning and select OK again, the program will close and you are done

DragonMaster Jay-
I think the virus is gone and I am eternally grateful to you.
Any recommendations on what antivirus software I should use? I had Avira but it didn't catch this nasty virus. I've still got Malwarebytes on my desktop-is that good and does it run daily updates?
Again, thank you, thank you, thank you!!!
Jessica

I'll let you know about that.

Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Results of screen317's Security Check version 0.99.3
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
Adobe After Effects CS3 Presets
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java(TM) 6 Update 14
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 9
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
````````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

=====================

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Antivirus/Antispyware

• Microsoft Security Essentials: this is Microsoft's free antivirus/antispyware program. It equips you with protection against viruses, spyware, trojans, rootkits, and worms. It is also light on the computer's performance. Note: when installing this, you have both an antivirus and antispyware. Make sure you also get a firewall.
  
• AVG Free: this is one of the most powerful, and easiest to use security software. The free version equips you with protection against viruses, spyware, trojans, rootkits, worms, and rogue software. Note: when installing this, you have both an antivirus and antispyware. Make sure you also get a firewall.

Firewall

• Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
  
• Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  
• PC Tools Firewall Plus: free and excellent firewall.

Note: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.
  

Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

• Firefox may be downloaded from here: http://www.getfirefox.com
  
• Opera is available here: http://www.opera.com/download/
  

See this page for more info about malware and prevention.

Thank you for choosing GeekPolice. Please see this page if you would like to leave feedback or contribute to our site. Do you have any more questions?

Hi DragonMaster Jay-

Newest versions of Java and Adobe are installed. New firewall and antivirus software installed.

You are the best and I'm eternally grateful! Hopefully I won't need your services again but if I do, GeekPolice.net will be where I'm coming!

Thanks again!

Jessica

You're welcome.