I've had computers for many, many years. I have a desktop, a laptop, and a couple of android phones... I just can't live without my communication devices. I'm not an expert on any device, but I like to say "I know enough to be dangerous." That said, I'm completely frustrated today. A few weeks back, my desktop got infected with trojan fake.alert. I was able to get rid of it, but not until after I purchased copy of Spyware Doctor. Ok, no biggie... I was happy to have the trojan gone. I then made sure my antivirus was up-to-date and scheduled my av and spyware doctor to run a scan evey night after I went to bed (yeah, I know... overkill). Although my laptop was not affected, I made sure it was up-to-date as well.
The last few days I've been laid up after having foot surgery. Obviously, my laptop has been a real blessing during my couch potato time. However, today, my laptop got hit with a virus (nuqel.e) that had very similar characteristics as my desktop problem the previous week. I had trouble doing anything at all and nȯne of my av or spyware doc programs worked. One minute I was checking email and surfing the web, and the next, my laptop screen was covered with fake warnings that I had a virus and nothing worked. I went to my desktop computer, which I hadn't touched in days due to being a couch potato, and it was also infected... again!
I don't understand how my computers can be infected so easily. I have cable internet access, a router, secure wireless, antivirus software running, spyware doctor running, and I don't go to risky websites or open mail from unknown sources. I've been using computers for years and have not had this many problems in all that time. If this virus/trojan/whatever can turn off all the security I put in place, what's the sense of having any of it? Am I going to be battling this problem every week now? I'm really, really frustrated! Oh, and yes, I've tried posting a hijack this log to several different websites to get some help... make sure there's nothing there that I'm missing.... but the sites are so busy I never get any input from anyone (I've posted to TechGuy Forum and Trend Micro... haven't posted here yet and if I did, would it even get read?!).
I've read a lot of posts on this site and it seems that A LOT of people are having the same problem with these fake virus alerts. What's going on??!
The last few days I've been laid up after having foot surgery. Obviously, my laptop has been a real blessing during my couch potato time. However, today, my laptop got hit with a virus (nuqel.e) that had very similar characteristics as my desktop problem the previous week. I had trouble doing anything at all and nȯne of my av or spyware doc programs worked. One minute I was checking email and surfing the web, and the next, my laptop screen was covered with fake warnings that I had a virus and nothing worked. I went to my desktop computer, which I hadn't touched in days due to being a couch potato, and it was also infected... again!
I don't understand how my computers can be infected so easily. I have cable internet access, a router, secure wireless, antivirus software running, spyware doctor running, and I don't go to risky websites or open mail from unknown sources. I've been using computers for years and have not had this many problems in all that time. If this virus/trojan/whatever can turn off all the security I put in place, what's the sense of having any of it? Am I going to be battling this problem every week now? I'm really, really frustrated! Oh, and yes, I've tried posting a hijack this log to several different websites to get some help... make sure there's nothing there that I'm missing.... but the sites are so busy I never get any input from anyone (I've posted to TechGuy Forum and Trend Micro... haven't posted here yet and if I did, would it even get read?!).
I've read a lot of posts on this site and it seems that A LOT of people are having the same problem with these fake virus alerts. What's going on??!
