Help trying to install HP Photosmart 7760 printer on my computer

I'm trying to install a printer on to my laptop, and its called hp photosmart 7760.

I have the install CD and it installs the printer for me, while as the printer is connetcted to the laptop by a USB cord. I keep getting, "A file is needed to complete the installation----- hpzr3209 file (Unknown)" and I don't know how to find it. Last time I tried downloading it from a website, but a virus came along with it.

Thank you!

Hello,

What website did you download from? Did you download from the official HP website?

I downloaded the HP from the website, but the wizard said I was missing some DLL's so I got them from hp and several other websites.. But that time I didn't have the CD.

Last edited by kanghamster on 8th January 2010, 5:47 pm; edited 1 time in total (Reason for editing : wrong info)

bump

BUMP

Hello,

Please try to download it again:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=305375

use the first link. If the error occurs again, post a screenshot of the error message.

thank you! I will let you know how it got downloaded.

Last edited by kanghamster on 21st January 2010, 2:09 am; edited 1 time in total (Reason for editing : not yet)