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descriptionBankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 EmptyRe: BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2

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Hello.
I meant attach.txt from DDS.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 DXwU4
BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 VvYDg

descriptionBankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 EmptyRe: BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2

more_horiz
Belahzur, again, I apologize for being so obtuse, but I'm way out of my element. I know I'm making your work more difficult, and I regret that, but can you tell me how to get back to the DDS log?

descriptionBankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 EmptyRe: BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2

more_horiz
Re-run DDS if you need to. Smile...

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 DXwU4
BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 VvYDg

descriptionBankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 EmptyRe: BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2

more_horiz
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 9/10/2008 6:33:51 PM
System Uptime: 1/22/2010 12:48:07 AM (20 hours ago)

Motherboard: Dell Inc. | | 0MF252
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 125.94 GiB free.
D: is CDROM (CDFS)
E: is Removable

==== Disabled Device Manager Items =============

Class GUID:
Description: Scan
Device ID: USB\VID_413C&PID_5113&MI_00\6&3764BB98&0&0000
Manufacturer:
Name: Scan
PNP Device ID: USB\VID_413C&PID_5113&MI_00\6&3764BB98&0&0000
Service:

==== System Restore Points ===================

RP328: 10/25/2009 8:35:19 PM - System Checkpoint
RP329: 10/27/2009 8:19:51 PM - System Checkpoint
RP330: 10/30/2009 7:27:04 PM - System Checkpoint
RP331: 11/5/2009 9:25:40 PM - System Checkpoint
RP332: 11/6/2009 9:48:26 PM - System Checkpoint
RP333: 11/9/2009 7:48:31 PM - System Checkpoint
RP334: 11/11/2009 7:26:42 PM - System Checkpoint
RP335: 11/13/2009 6:56:51 PM - System Checkpoint
RP336: 11/17/2009 8:44:02 PM - System Checkpoint
RP337: 11/19/2009 10:54:04 AM - System Checkpoint
RP338: 11/20/2009 7:43:09 PM - System Checkpoint
RP339: 11/22/2009 12:26:53 PM - System Checkpoint
RP340: 11/23/2009 1:18:36 PM - System Checkpoint
RP341: 11/25/2009 8:01:07 PM - System Checkpoint
RP342: 11/27/2009 8:02:25 PM - System Checkpoint
RP343: 11/29/2009 6:56:12 PM - System Checkpoint
RP344: 11/30/2009 10:15:00 PM - System Checkpoint
RP345: 12/1/2009 10:41:13 PM - System Checkpoint
RP346: 12/4/2009 7:10:48 PM - System Checkpoint
RP347: 12/6/2009 12:58:52 PM - System Checkpoint
RP348: 12/7/2009 9:19:11 AM - Avg8 Update
RP349: 12/7/2009 9:21:24 AM - Avg8 Update
RP350: 12/7/2009 9:02:10 PM - Software Distribution Service 3.0
RP351: 12/8/2009 7:30:08 AM - Software Distribution Service 3.0
RP352: 12/9/2009 7:52:18 AM - Software Distribution Service 3.0
RP353: 12/9/2009 12:26:23 PM - Avg8 Update
RP354: 12/10/2009 4:57:02 PM - Software Distribution Service 3.0
RP355: 12/11/2009 7:20:55 PM - System Checkpoint
RP356: 12/12/2009 9:36:47 AM - Avg8 Update
RP357: 12/12/2009 9:37:42 AM - Avg8 Update
RP358: 12/13/2009 4:48:01 PM - System Checkpoint
RP359: 12/14/2009 9:24:00 PM - System Checkpoint
RP360: 12/15/2009 8:16:38 AM - Software Distribution Service 3.0
RP361: 12/16/2009 9:28:40 AM - System Checkpoint
RP362: 12/17/2009 6:47:53 PM - System Checkpoint
RP363: 12/17/2009 6:49:21 PM - Software Distribution Service 3.0
RP364: 12/18/2009 8:27:03 PM - System Checkpoint
RP365: 12/19/2009 8:40:43 PM - System Checkpoint
RP366: 12/21/2009 4:42:11 PM - Software Distribution Service 3.0
RP367: 12/22/2009 9:43:42 AM - Avg8 Update
RP368: 12/23/2009 6:31:15 PM - System Checkpoint
RP369: 12/24/2009 11:50:01 AM - Software Distribution Service 3.0
RP370: 12/25/2009 12:45:16 PM - System Checkpoint
RP371: 12/26/2009 6:23:03 PM - System Checkpoint
RP372: 12/27/2009 8:02:53 PM - System Checkpoint
RP373: 12/28/2009 9:32:34 AM - Avg8 Update
RP374: 12/29/2009 8:30:43 AM - Software Distribution Service 3.0
RP375: 12/30/2009 11:28:51 AM - System Checkpoint
RP376: 1/1/2010 12:30:17 PM - Software Distribution Service 3.0
RP377: 1/2/2010 8:26:51 PM - System Checkpoint
RP378: 1/3/2010 8:33:17 PM - System Checkpoint
RP379: 1/4/2010 9:21:44 AM - Avg8 Update
RP380: 1/4/2010 6:54:49 PM - Software Distribution Service 3.0
RP381: 1/6/2010 5:47:47 PM - System Checkpoint
RP382: 1/7/2010 8:53:49 PM - System Checkpoint
RP383: 1/8/2010 7:58:36 AM - Software Distribution Service 3.0
RP384: 1/9/2010 11:58:01 AM - System Checkpoint
RP385: 1/10/2010 8:31:50 PM - System Checkpoint
RP386: 1/11/2010 10:11:09 AM - Software Distribution Service 3.0
RP387: 1/12/2010 11:00:24 AM - System Checkpoint
RP388: 1/13/2010 11:52:35 AM - System Checkpoint
RP389: 1/14/2010 8:14:14 AM - Software Distribution Service 3.0
RP390: 1/15/2010 8:35:01 AM - Software Distribution Service 3.0
RP391: 1/17/2010 8:48:13 AM - System Checkpoint
RP392: 1/19/2010 4:20:55 AM - Software Distribution Service 3.0
RP393: 1/20/2010 8:29:05 AM - Installed Java(TM) SE Development Kit 6 Update 18
RP394: 1/20/2010 8:30:10 AM - Installed Java(TM) 6 Update 18
RP395: 1/20/2010 11:18:07 AM - Software Distribution Service 3.0
RP396: 1/21/2010 11:33:36 AM - System Checkpoint
RP397: 1/22/2010 8:41:44 AM - Software Distribution Service 3.0

==== Installed Programs ======================

ABBYY FineReader 6.0 Sprint
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player 11
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Panorama Maker 3
AVG Free 8.5
Belarc Advisor 7.2
Bonjour
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Photo AIO Printer 944
DriverAgent by TouchStone Software
Google Chrome
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
IDT Audio
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
iTunes
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java DB 10.5.3.0
Java(TM) 6 Update 18
Java(TM) 6 Update 4
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 18
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.5.7)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 7 Essentials
Nikon Message Center
Octoshape add-in for Adobe Flash Player
OpenOffice.org 2.4
PictureProject
PowerDVD
QuickTime
Registry Mechanic 8.0
Rhapsody Player Engine
Safari
Scientific-Atlanta WebSTAR 2000 series Cable Modem
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sibelius Scorch Plugin
Spybot - Search & Destroy
Spyware Doctor 7.0
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
VLC media player 0.9.8a
WebFldrs XP
Windows Defender
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

1/20/2010 3:55:05 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
1/18/2010 5:24:46 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
1/18/2010 10:41:12 AM, error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

==== End Of File ===========================

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 9/10/2008 6:33:51 PM
System Uptime: 1/22/2010 12:48:07 AM (20 hours ago)

Motherboard: Dell Inc. | | 0MF252
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 125.94 GiB free.
D: is CDROM (CDFS)
E: is Removable

==== Disabled Device Manager Items =============

Class GUID:
Description: Scan
Device ID: USB\VID_413C&PID_5113&MI_00\6&3764BB98&0&0000
Manufacturer:
Name: Scan
PNP Device ID: USB\VID_413C&PID_5113&MI_00\6&3764BB98&0&0000
Service:

==== System Restore Points ===================

RP328: 10/25/2009 8:35:19 PM - System Checkpoint
RP329: 10/27/2009 8:19:51 PM - System Checkpoint
RP330: 10/30/2009 7:27:04 PM - System Checkpoint
RP331: 11/5/2009 9:25:40 PM - System Checkpoint
RP332: 11/6/2009 9:48:26 PM - System Checkpoint
RP333: 11/9/2009 7:48:31 PM - System Checkpoint
RP334: 11/11/2009 7:26:42 PM - System Checkpoint
RP335: 11/13/2009 6:56:51 PM - System Checkpoint
RP336: 11/17/2009 8:44:02 PM - System Checkpoint
RP337: 11/19/2009 10:54:04 AM - System Checkpoint
RP338: 11/20/2009 7:43:09 PM - System Checkpoint
RP339: 11/22/2009 12:26:53 PM - System Checkpoint
RP340: 11/23/2009 1:18:36 PM - System Checkpoint
RP341: 11/25/2009 8:01:07 PM - System Checkpoint
RP342: 11/27/2009 8:02:25 PM - System Checkpoint
RP343: 11/29/2009 6:56:12 PM - System Checkpoint
RP344: 11/30/2009 10:15:00 PM - System Checkpoint
RP345: 12/1/2009 10:41:13 PM - System Checkpoint
RP346: 12/4/2009 7:10:48 PM - System Checkpoint
RP347: 12/6/2009 12:58:52 PM - System Checkpoint
RP348: 12/7/2009 9:19:11 AM - Avg8 Update
RP349: 12/7/2009 9:21:24 AM - Avg8 Update
RP350: 12/7/2009 9:02:10 PM - Software Distribution Service 3.0
RP351: 12/8/2009 7:30:08 AM - Software Distribution Service 3.0
RP352: 12/9/2009 7:52:18 AM - Software Distribution Service 3.0
RP353: 12/9/2009 12:26:23 PM - Avg8 Update
RP354: 12/10/2009 4:57:02 PM - Software Distribution Service 3.0
RP355: 12/11/2009 7:20:55 PM - System Checkpoint
RP356: 12/12/2009 9:36:47 AM - Avg8 Update
RP357: 12/12/2009 9:37:42 AM - Avg8 Update
RP358: 12/13/2009 4:48:01 PM - System Checkpoint
RP359: 12/14/2009 9:24:00 PM - System Checkpoint
RP360: 12/15/2009 8:16:38 AM - Software Distribution Service 3.0
RP361: 12/16/2009 9:28:40 AM - System Checkpoint
RP362: 12/17/2009 6:47:53 PM - System Checkpoint
RP363: 12/17/2009 6:49:21 PM - Software Distribution Service 3.0
RP364: 12/18/2009 8:27:03 PM - System Checkpoint
RP365: 12/19/2009 8:40:43 PM - System Checkpoint
RP366: 12/21/2009 4:42:11 PM - Software Distribution Service 3.0
RP367: 12/22/2009 9:43:42 AM - Avg8 Update
RP368: 12/23/2009 6:31:15 PM - System Checkpoint
RP369: 12/24/2009 11:50:01 AM - Software Distribution Service 3.0
RP370: 12/25/2009 12:45:16 PM - System Checkpoint
RP371: 12/26/2009 6:23:03 PM - System Checkpoint
RP372: 12/27/2009 8:02:53 PM - System Checkpoint
RP373: 12/28/2009 9:32:34 AM - Avg8 Update
RP374: 12/29/2009 8:30:43 AM - Software Distribution Service 3.0
RP375: 12/30/2009 11:28:51 AM - System Checkpoint
RP376: 1/1/2010 12:30:17 PM - Software Distribution Service 3.0
RP377: 1/2/2010 8:26:51 PM - System Checkpoint
RP378: 1/3/2010 8:33:17 PM - System Checkpoint
RP379: 1/4/2010 9:21:44 AM - Avg8 Update
RP380: 1/4/2010 6:54:49 PM - Software Distribution Service 3.0
RP381: 1/6/2010 5:47:47 PM - System Checkpoint
RP382: 1/7/2010 8:53:49 PM - System Checkpoint
RP383: 1/8/2010 7:58:36 AM - Software Distribution Service 3.0
RP384: 1/9/2010 11:58:01 AM - System Checkpoint
RP385: 1/10/2010 8:31:50 PM - System Checkpoint
RP386: 1/11/2010 10:11:09 AM - Software Distribution Service 3.0
RP387: 1/12/2010 11:00:24 AM - System Checkpoint
RP388: 1/13/2010 11:52:35 AM - System Checkpoint
RP389: 1/14/2010 8:14:14 AM - Software Distribution Service 3.0
RP390: 1/15/2010 8:35:01 AM - Software Distribution Service 3.0
RP391: 1/17/2010 8:48:13 AM - System Checkpoint
RP392: 1/19/2010 4:20:55 AM - Software Distribution Service 3.0
RP393: 1/20/2010 8:29:05 AM - Installed Java(TM) SE Development Kit 6 Update 18
RP394: 1/20/2010 8:30:10 AM - Installed Java(TM) 6 Update 18
RP395: 1/20/2010 11:18:07 AM - Software Distribution Service 3.0
RP396: 1/21/2010 11:33:36 AM - System Checkpoint
RP397: 1/22/2010 8:41:44 AM - Software Distribution Service 3.0

==== Installed Programs ======================

ABBYY FineReader 6.0 Sprint
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player 11
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Panorama Maker 3
AVG Free 8.5
Belarc Advisor 7.2
Bonjour
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Photo AIO Printer 944
DriverAgent by TouchStone Software
Google Chrome
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
IDT Audio
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
iTunes
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java DB 10.5.3.0
Java(TM) 6 Update 18
Java(TM) 6 Update 4
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 18
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.5.7)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 7 Essentials
Nikon Message Center
Octoshape add-in for Adobe Flash Player
OpenOffice.org 2.4
PictureProject
PowerDVD
QuickTime
Registry Mechanic 8.0
Rhapsody Player Engine
Safari
Scientific-Atlanta WebSTAR 2000 series Cable Modem
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sibelius Scorch Plugin
Spybot - Search & Destroy
Spyware Doctor 7.0
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
VLC media player 0.9.8a
WebFldrs XP
Windows Defender
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

1/20/2010 3:55:05 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
1/18/2010 5:24:46 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
1/18/2010 10:41:12 AM, error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

==== End Of File ===========================

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 9/10/2008 6:33:51 PM
System Uptime: 1/22/2010 12:48:07 AM (20 hours ago)

Motherboard: Dell Inc. | | 0MF252
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 125.94 GiB free.
D: is CDROM (CDFS)
E: is Removable

==== Disabled Device Manager Items =============

Class GUID:
Description: Scan
Device ID: USB\VID_413C&PID_5113&MI_00\6&3764BB98&0&0000
Manufacturer:
Name: Scan
PNP Device ID: USB\VID_413C&PID_5113&MI_00\6&3764BB98&0&0000
Service:

==== System Restore Points ===================

RP328: 10/25/2009 8:35:19 PM - System Checkpoint
RP329: 10/27/2009 8:19:51 PM - System Checkpoint
RP330: 10/30/2009 7:27:04 PM - System Checkpoint
RP331: 11/5/2009 9:25:40 PM - System Checkpoint
RP332: 11/6/2009 9:48:26 PM - System Checkpoint
RP333: 11/9/2009 7:48:31 PM - System Checkpoint
RP334: 11/11/2009 7:26:42 PM - System Checkpoint
RP335: 11/13/2009 6:56:51 PM - System Checkpoint
RP336: 11/17/2009 8:44:02 PM - System Checkpoint
RP337: 11/19/2009 10:54:04 AM - System Checkpoint
RP338: 11/20/2009 7:43:09 PM - System Checkpoint
RP339: 11/22/2009 12:26:53 PM - System Checkpoint
RP340: 11/23/2009 1:18:36 PM - System Checkpoint
RP341: 11/25/2009 8:01:07 PM - System Checkpoint
RP342: 11/27/2009 8:02:25 PM - System Checkpoint
RP343: 11/29/2009 6:56:12 PM - System Checkpoint
RP344: 11/30/2009 10:15:00 PM - System Checkpoint
RP345: 12/1/2009 10:41:13 PM - System Checkpoint
RP346: 12/4/2009 7:10:48 PM - System Checkpoint
RP347: 12/6/2009 12:58:52 PM - System Checkpoint
RP348: 12/7/2009 9:19:11 AM - Avg8 Update
RP349: 12/7/2009 9:21:24 AM - Avg8 Update
RP350: 12/7/2009 9:02:10 PM - Software Distribution Service 3.0
RP351: 12/8/2009 7:30:08 AM - Software Distribution Service 3.0
RP352: 12/9/2009 7:52:18 AM - Software Distribution Service 3.0
RP353: 12/9/2009 12:26:23 PM - Avg8 Update
RP354: 12/10/2009 4:57:02 PM - Software Distribution Service 3.0
RP355: 12/11/2009 7:20:55 PM - System Checkpoint
RP356: 12/12/2009 9:36:47 AM - Avg8 Update
RP357: 12/12/2009 9:37:42 AM - Avg8 Update
RP358: 12/13/2009 4:48:01 PM - System Checkpoint
RP359: 12/14/2009 9:24:00 PM - System Checkpoint
RP360: 12/15/2009 8:16:38 AM - Software Distribution Service 3.0
RP361: 12/16/2009 9:28:40 AM - System Checkpoint
RP362: 12/17/2009 6:47:53 PM - System Checkpoint
RP363: 12/17/2009 6:49:21 PM - Software Distribution Service 3.0
RP364: 12/18/2009 8:27:03 PM - System Checkpoint
RP365: 12/19/2009 8:40:43 PM - System Checkpoint
RP366: 12/21/2009 4:42:11 PM - Software Distribution Service 3.0
RP367: 12/22/2009 9:43:42 AM - Avg8 Update
RP368: 12/23/2009 6:31:15 PM - System Checkpoint
RP369: 12/24/2009 11:50:01 AM - Software Distribution Service 3.0
RP370: 12/25/2009 12:45:16 PM - System Checkpoint
RP371: 12/26/2009 6:23:03 PM - System Checkpoint
RP372: 12/27/2009 8:02:53 PM - System Checkpoint
RP373: 12/28/2009 9:32:34 AM - Avg8 Update
RP374: 12/29/2009 8:30:43 AM - Software Distribution Service 3.0
RP375: 12/30/2009 11:28:51 AM - System Checkpoint
RP376: 1/1/2010 12:30:17 PM - Software Distribution Service 3.0
RP377: 1/2/2010 8:26:51 PM - System Checkpoint
RP378: 1/3/2010 8:33:17 PM - System Checkpoint
RP379: 1/4/2010 9:21:44 AM - Avg8 Update
RP380: 1/4/2010 6:54:49 PM - Software Distribution Service 3.0
RP381: 1/6/2010 5:47:47 PM - System Checkpoint
RP382: 1/7/2010 8:53:49 PM - System Checkpoint
RP383: 1/8/2010 7:58:36 AM - Software Distribution Service 3.0
RP384: 1/9/2010 11:58:01 AM - System Checkpoint
RP385: 1/10/2010 8:31:50 PM - System Checkpoint
RP386: 1/11/2010 10:11:09 AM - Software Distribution Service 3.0
RP387: 1/12/2010 11:00:24 AM - System Checkpoint
RP388: 1/13/2010 11:52:35 AM - System Checkpoint
RP389: 1/14/2010 8:14:14 AM - Software Distribution Service 3.0
RP390: 1/15/2010 8:35:01 AM - Software Distribution Service 3.0
RP391: 1/17/2010 8:48:13 AM - System Checkpoint
RP392: 1/19/2010 4:20:55 AM - Software Distribution Service 3.0
RP393: 1/20/2010 8:29:05 AM - Installed Java(TM) SE Development Kit 6 Update 18
RP394: 1/20/2010 8:30:10 AM - Installed Java(TM) 6 Update 18
RP395: 1/20/2010 11:18:07 AM - Software Distribution Service 3.0
RP396: 1/21/2010 11:33:36 AM - System Checkpoint
RP397: 1/22/2010 8:41:44 AM - Software Distribution Service 3.0

==== Installed Programs ======================

ABBYY FineReader 6.0 Sprint
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player 11
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Panorama Maker 3
AVG Free 8.5
Belarc Advisor 7.2
Bonjour
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Photo AIO Printer 944
DriverAgent by TouchStone Software
Google Chrome
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
IDT Audio
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
iTunes
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java DB 10.5.3.0
Java(TM) 6 Update 18
Java(TM) 6 Update 4
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 18
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.5.7)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 7 Essentials
Nikon Message Center
Octoshape add-in for Adobe Flash Player
OpenOffice.org 2.4
PictureProject
PowerDVD
QuickTime
Registry Mechanic 8.0
Rhapsody Player Engine
Safari
Scientific-Atlanta WebSTAR 2000 series Cable Modem
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sibelius Scorch Plugin
Spybot - Search & Destroy
Spyware Doctor 7.0
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
VLC media player 0.9.8a
WebFldrs XP
Windows Defender
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

1/20/2010 3:55:05 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
1/18/2010 5:24:46 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
1/18/2010 10:41:12 AM, error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

==== End Of File ===========================

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 9/10/2008 6:33:51 PM
System Uptime: 1/22/2010 12:48:07 AM (20 hours ago)

Motherboard: Dell Inc. | | 0MF252
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 125.94 GiB free.
D: is CDROM (CDFS)
E: is Removable

==== Disabled Device Manager Items =============

Class GUID:
Description: Scan
Device ID: USB\VID_413C&PID_5113&MI_00\6&3764BB98&0&0000
Manufacturer:
Name: Scan
PNP Device ID: USB\VID_413C&PID_5113&MI_00\6&3764BB98&0&0000
Service:

==== System Restore Points ===================

RP328: 10/25/2009 8:35:19 PM - System Checkpoint
RP329: 10/27/2009 8:19:51 PM - System Checkpoint
RP330: 10/30/2009 7:27:04 PM - System Checkpoint
RP331: 11/5/2009 9:25:40 PM - System Checkpoint
RP332: 11/6/2009 9:48:26 PM - System Checkpoint
RP333: 11/9/2009 7:48:31 PM - System Checkpoint
RP334: 11/11/2009 7:26:42 PM - System Checkpoint
RP335: 11/13/2009 6:56:51 PM - System Checkpoint
RP336: 11/17/2009 8:44:02 PM - System Checkpoint
RP337: 11/19/2009 10:54:04 AM - System Checkpoint
RP338: 11/20/2009 7:43:09 PM - System Checkpoint
RP339: 11/22/2009 12:26:53 PM - System Checkpoint
RP340: 11/23/2009 1:18:36 PM - System Checkpoint
RP341: 11/25/2009 8:01:07 PM - System Checkpoint
RP342: 11/27/2009 8:02:25 PM - System Checkpoint
RP343: 11/29/2009 6:56:12 PM - System Checkpoint
RP344: 11/30/2009 10:15:00 PM - System Checkpoint
RP345: 12/1/2009 10:41:13 PM - System Checkpoint
RP346: 12/4/2009 7:10:48 PM - System Checkpoint
RP347: 12/6/2009 12:58:52 PM - System Checkpoint
RP348: 12/7/2009 9:19:11 AM - Avg8 Update
RP349: 12/7/2009 9:21:24 AM - Avg8 Update
RP350: 12/7/2009 9:02:10 PM - Software Distribution Service 3.0
RP351: 12/8/2009 7:30:08 AM - Software Distribution Service 3.0
RP352: 12/9/2009 7:52:18 AM - Software Distribution Service 3.0
RP353: 12/9/2009 12:26:23 PM - Avg8 Update
RP354: 12/10/2009 4:57:02 PM - Software Distribution Service 3.0
RP355: 12/11/2009 7:20:55 PM - System Checkpoint
RP356: 12/12/2009 9:36:47 AM - Avg8 Update
RP357: 12/12/2009 9:37:42 AM - Avg8 Update
RP358: 12/13/2009 4:48:01 PM - System Checkpoint
RP359: 12/14/2009 9:24:00 PM - System Checkpoint
RP360: 12/15/2009 8:16:38 AM - Software Distribution Service 3.0
RP361: 12/16/2009 9:28:40 AM - System Checkpoint
RP362: 12/17/2009 6:47:53 PM - System Checkpoint
RP363: 12/17/2009 6:49:21 PM - Software Distribution Service 3.0
RP364: 12/18/2009 8:27:03 PM - System Checkpoint
RP365: 12/19/2009 8:40:43 PM - System Checkpoint
RP366: 12/21/2009 4:42:11 PM - Software Distribution Service 3.0
RP367: 12/22/2009 9:43:42 AM - Avg8 Update
RP368: 12/23/2009 6:31:15 PM - System Checkpoint
RP369: 12/24/2009 11:50:01 AM - Software Distribution Service 3.0
RP370: 12/25/2009 12:45:16 PM - System Checkpoint
RP371: 12/26/2009 6:23:03 PM - System Checkpoint
RP372: 12/27/2009 8:02:53 PM - System Checkpoint
RP373: 12/28/2009 9:32:34 AM - Avg8 Update
RP374: 12/29/2009 8:30:43 AM - Software Distribution Service 3.0
RP375: 12/30/2009 11:28:51 AM - System Checkpoint
RP376: 1/1/2010 12:30:17 PM - Software Distribution Service 3.0
RP377: 1/2/2010 8:26:51 PM - System Checkpoint
RP378: 1/3/2010 8:33:17 PM - System Checkpoint
RP379: 1/4/2010 9:21:44 AM - Avg8 Update
RP380: 1/4/2010 6:54:49 PM - Software Distribution Service 3.0
RP381: 1/6/2010 5:47:47 PM - System Checkpoint
RP382: 1/7/2010 8:53:49 PM - System Checkpoint
RP383: 1/8/2010 7:58:36 AM - Software Distribution Service 3.0
RP384: 1/9/2010 11:58:01 AM - System Checkpoint
RP385: 1/10/2010 8:31:50 PM - System Checkpoint
RP386: 1/11/2010 10:11:09 AM - Software Distribution Service 3.0
RP387: 1/12/2010 11:00:24 AM - System Checkpoint
RP388: 1/13/2010 11:52:35 AM - System Checkpoint
RP389: 1/14/2010 8:14:14 AM - Software Distribution Service 3.0
RP390: 1/15/2010 8:35:01 AM - Software Distribution Service 3.0
RP391: 1/17/2010 8:48:13 AM - System Checkpoint
RP392: 1/19/2010 4:20:55 AM - Software Distribution Service 3.0
RP393: 1/20/2010 8:29:05 AM - Installed Java(TM) SE Development Kit 6 Update 18
RP394: 1/20/2010 8:30:10 AM - Installed Java(TM) 6 Update 18
RP395: 1/20/2010 11:18:07 AM - Software Distribution Service 3.0
RP396: 1/21/2010 11:33:36 AM - System Checkpoint
RP397: 1/22/2010 8:41:44 AM - Software Distribution Service 3.0

==== Installed Programs ======================

ABBYY FineReader 6.0 Sprint
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player 11
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Panorama Maker 3
AVG Free 8.5
Belarc Advisor 7.2
Bonjour
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Photo AIO Printer 944
DriverAgent by TouchStone Software
Google Chrome
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
IDT Audio
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
iTunes
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java DB 10.5.3.0
Java(TM) 6 Update 18
Java(TM) 6 Update 4
Java(TM) 6 Update 7
Java(TM) SE Development Kit 6 Update 18
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.5.7)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 7 Essentials
Nikon Message Center
Octoshape add-in for Adobe Flash Player
OpenOffice.org 2.4
PictureProject
PowerDVD
QuickTime
Registry Mechanic 8.0
Rhapsody Player Engine
Safari
Scientific-Atlanta WebSTAR 2000 series Cable Modem
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sibelius Scorch Plugin
Spybot - Search & Destroy
Spyware Doctor 7.0
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
VLC media player 0.9.8a
WebFldrs XP
Windows Defender
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

1/20/2010 3:55:05 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
1/18/2010 5:24:46 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
1/18/2010 10:41:12 AM, error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

==== End Of File ===========================

descriptionBankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 EmptyRe: BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2

more_horiz
Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Java(TM) 6 Update 4
    Java(TM) 6 Update 7

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /uninstall

This will also reset your restore points.

How is the machine running now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 DXwU4
BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 VvYDg

descriptionBankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 EmptyRe: BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2

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Belahzur, you guys are awesome!!! The machine's been running fine for awhile now. Please keep my email address handy if you ever need a custom acoustic guitar built at a considerable discount. You guys have helped me avert what was a real disaster in my life and I am very grateful. A donation will be forthcoming.

Gene Barnes

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Hello.
I have removed your email adress from public view, for your own safety.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 DXwU4
BankerFox.A and Nuquel.E Scan saved at 9:27:25 AM, on 1/20/2 - Page 1 VvYDg

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