Banker Fox and Nuqel serious problems

LOG #2

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 3/23/2005 6:54:54 PM
System Uptime: 1/14/2010 3:40:16 PM (0 hours ago)

Motherboard: Dell Inc. | | 0C5668
Processor: Intel(R) Pentium(R) M processor 1.86GHz | Microprocessor | 782/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 52 GiB total, 13.77 GiB free.
D: is CDROM (CDFS)

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP741: 9/30/2009 1:11:24 PM - System Checkpoint
RP742: 10/6/2009 9:03:34 PM - System Checkpoint
RP743: 10/21/2009 3:22:58 PM - System Checkpoint
RP744: 11/4/2009 1:25:38 AM - System Checkpoint
RP745: 11/11/2009 8:18:50 AM - Software Distribution Service 3.0
RP746: 12/16/2009 7:42:57 AM - Software Distribution Service 3.0
RP747: 12/28/2009 4:42:20 PM - Software Distribution Service 3.0
RP748: 12/30/2009 5:05:15 PM - Software Distribution Service 3.0
RP749: 1/14/2010 1:48:23 PM - Software Distribution Service 3.0
RP750: 1/14/2010 2:47:53 PM - Software Distribution Service 3.0

==== Installed Programs ======================

AAC Decoder
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0
Adobe Shockwave Player
Adobe Photoshop Album Starter Edition 3.0
ALPS Touch Pad Driver
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
Apple Mobile Device Support
Apple Software Update
ATI Control Panel
ATI Display Driver
AutoUpdate
Banctec Service Agreement
Bonjour
Broadcom Management Programs 2
CCScore
Conexant D110 MDC V.9x Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Media Experience
Dell Picture Studio v3.0
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Line Detect
DivX Codec
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
DNA
EarthLink setup files
EPSON Easy Photo Print
EPSON NX200 User's Guide
EPSON Scan
EPSON Stylus NX200 Series Printer Uninstall
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
fflink
Get High Speed Internet!
Google Toolbar for Internet Explorer
H.264 Decoder
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Intel(R) PROSet/Wireless Software
InterActual Player
Internal Network Card Power Management
Internet Explorer Default Page
iTunes
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 11
kgcbaby
kgcbase
kgchday
kgchlwn
kgcinvt
kgckids
kgcmove
kgcvday
Kodak EasyShare software
Learn2 Player (Uninstall Only)
Macromedia Flash Player
Malwarebytes' Anti-Malware
McAfee Personal Firewall Plus
McAfee SecurityCenter
McAfee SpamKiller
McAfee VirusScan
mCore
mDrWiFi
Merriam-Webster 3.0
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
mIWA
mIWCA
MKV Splitter
mLogView
mMHouse
Modem Helper
Move Networks Player for Internet Explorer
Mozilla Firefox (2.0.0.20)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
mToolkit
Musicmatch for Windows Media Player
mWlsSafe
mXML
My Way Search Assistant
mZConfig
netbrdg
NetWaiting
NetZeroInstallers
OfotoXMI
PCFriendly
PowerDVD 5.3
QuickBooks Simple Start Special Edition
QuickSet
QuickTime
RealPlayer
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SFR
SHASTA
skin0001
SKINXSDK
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Sony Digital Voice Editor 2
Sprint SmartView
staticcr
tooltips
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.762
Viewpoint Media Player
VPRINTOL
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB888310
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892627
Windows XP Hotfix - KB893056
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
WinRAR archiver
WIRELESS
WordPerfect Office 12
Yahoo! Software Update
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

1/9/2010 4:33:55 PM, error: DCOM [10000] - Unable to start a DCOM Server: {31371420-098D-4C0E-A11E-EBEC2305DD01}. The error: "%2" Happened while starting this command: "C:\Program Files\Yahoo!\Companion\Installs\cpn2\ytbb.exe" -Embedding
1/9/2010 4:27:46 PM, error: DCOM [10000] - Unable to start a DCOM Server: {3C16E079-E4C7-493C-BE9F-E0F2BB0B7430}. The error: "%2" Happened while starting this command: "C:\Program Files\Yahoo!\Companion\Installs\cpn2\ytbb.exe" -Embedding
1/9/2010 3:59:22 PM, information: Windows File Protection [64002] - File replacement was attempted on the protected system file regsvr32.exe. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2600.2180.
1/9/2010 3:59:07 PM, error: Disk [11] - The driver detected a controller error on \Device\Harddisk0\D.
1/9/2010 3:08:03 PM, error: PSched [14103] - QoS [Adapter {FC8D5347-1647-471E-806D-77A839F09579}]: The netcard driver failed the query for OID_GEN_LINK_SPEED.
1/8/2010 10:42:07 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Netman service.
1/8/2010 10:26:39 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the McAfee SpamKiller Server service to connect.
1/8/2010 10:26:39 PM, error: Service Control Manager [7000] - The McAfee SpamKiller Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/8/2010 10:26:39 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service MskService with arguments "" in order to run the server: {5109B8D8-73AF-4C41-A70E-73707E1F908A}
1/8/2010 10:21:48 PM, error: Print [19] - Sharing printer failed + 1722, Printer Microsoft Office Document Image Writer share name Printer.
1/14/2010 2:50:18 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x800706be: Windows Malicious Software Removal Tool - January 2010 (KB890830).
1/14/2010 2:44:01 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde
1/13/2010 4:57:11 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV Fips intelppm
1/13/2010 4:53:04 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
1/13/2010 4:51:36 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD APPDRV Fips intelppm IPSec MPFIREWL MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip
1/13/2010 4:51:36 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
1/13/2010 4:51:36 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/13/2010 4:51:36 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/13/2010 4:51:36 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
1/13/2010 4:51:36 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/13/2010 4:51:36 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/13/2010 4:51:15 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
1/13/2010 4:51:02 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/13/2010 4:34:15 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
1/13/2010 4:34:15 PM, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/13/2010 4:33:57 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
1/10/2010 2:50:36 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect.
1/10/2010 2:50:36 PM, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

==== End Of File ===========================

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

Adobe Reader 7.0
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 11
Viewpoint Media Player

Updating Java:

• Download the latest version of Java SE Runtime Environment (JRE) 6 Update 17.
  
• Select the second option where it says "This special release provides a few key fixes.".
  
• Click the "Download" button to the right.
  
• In the Window that opens, select your platform, check the "agree" box, and click Continue.
  
• Click on the link to download Windows Offline Installation and save to your desktop.
  
• Close any programs you may have running - especially your web browser.
  
• Then from your desktop double-click on jre-6u17-windows-i586.exe that you downloaded to install the newest version.
  

Please download Firefox 3.5.7 and install it. It will install over version 2.0 you currently have installed, so you won't lose any bookmarked websites.

Then download and install Adobe Reader 9.2
How is the machine running now?