Hello, can you check to see if Windows firewall isn't blocking the connection to your VPN?
Go to Start-->Control Panel-->Security center-->Windows Firewall-->Navigate to the exception tab and check if your VPN has a check next to it. If your VPN client isn't there, click on the
add program button, locate your VPN and click ok. *Make sure it has a check next to it when you add it to the exceptions.
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