Hi,
I was unfortunate enough to have contracted Internet Security 2010.
I've spent the last three hours reading every single guide I can on removing it. Unfortunately they all tell me to download a program to get rid of it. It has blocked my access to all web browsers, I can't run task manager, it's blocked access to changing my system restore date. I cannot delete the IS2010 exe file, but can delete winlogon32, 41 and 18467 (all applications in the systems folder). I can also delete "warning" a firefox document it created.
I tried restarting my computer in safe mode with networking- same story. Since I can't stop the processes or 'end task' for IS2010, I can't access the internet or do anything else.
At this point I'm afraid if I shut down I will get the 'never ending loop' of not being able to login that everyone else has had.
I'm at my wits end here. Every guide tells me to download something, which I can't do. I am computer savvy enough that I understand the basics and can correctly follow instructions.
help!
I was unfortunate enough to have contracted Internet Security 2010.
I've spent the last three hours reading every single guide I can on removing it. Unfortunately they all tell me to download a program to get rid of it. It has blocked my access to all web browsers, I can't run task manager, it's blocked access to changing my system restore date. I cannot delete the IS2010 exe file, but can delete winlogon32, 41 and 18467 (all applications in the systems folder). I can also delete "warning" a firefox document it created.
I tried restarting my computer in safe mode with networking- same story. Since I can't stop the processes or 'end task' for IS2010, I can't access the internet or do anything else.
At this point I'm afraid if I shut down I will get the 'never ending loop' of not being able to login that everyone else has had.
I'm at my wits end here. Every guide tells me to download something, which I can't do. I am computer savvy enough that I understand the basics and can correctly follow instructions.
help!