The computer is running normally now and automatic updates are working again. Was the rootkit blocking updates? What are the security implications? Was there a keylogger? Should passwords be changed?
The computer belongs to a family member who uses BitTorrent occasionally but is unaware that limelight is present on the computer. How is it listed in the add/remove programs list. I know that DNA is BitTorrent. Will the add/remove program completely remove them?
The family member in question mainly uses YouTube but does download free software and videos. Do you have any tips on which sites should be avoided. Up to now Malwarebytes anti-malware was sufficient to remove malware up to now but rootkits are more serious.
Thank you very much for all your efforts in getting the computer clean again. Your promptness and efficiency are very much appreciated and I commend you for this great service. I am now a big supporter of this site; hopefully I won't have to use too often!
The computer belongs to a family member who uses BitTorrent occasionally but is unaware that limelight is present on the computer. How is it listed in the add/remove programs list. I know that DNA is BitTorrent. Will the add/remove program completely remove them?
The family member in question mainly uses YouTube but does download free software and videos. Do you have any tips on which sites should be avoided. Up to now Malwarebytes anti-malware was sufficient to remove malware up to now but rootkits are more serious.
Thank you very much for all your efforts in getting the computer clean again. Your promptness and efficiency are very much appreciated and I commend you for this great service. I am now a big supporter of this site; hopefully I won't have to use too often!
