Final Steps - Another Victim of Win32/Nuqel.E

Nice one.
This should be fine now.

Shall I make a new restore point? Any other suggestions or practices that I should follow to prevent this from happening again?

Also, I have two other computers in the house, since this issue, I've down loaded both Hi-Jack and MBAM to both of them. Did the same searches for viruses and found problems with both. As a precautionary move, I removed the multi anti-virus programs and reloaded MC-Gaf on to them. However, my wife's computer has improved some, but its still running slow, better than what it was, but not up to standards. Should I continue working with you on this matter or should I work with one of the other techs?

VR,

Don

Hello.
Since this machine we've worked on is clean, lets lock down down and keep it clean.

We can work on the other machine next, but please open a new topic for that machine. Best to avoid confusion.

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Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

Just want to let you know that we still have a few quirks with the system, after completing step 1 - windows update, that during the reboot the following items poped up and stated that they nwere having a problem closing down

MB_DummyWindows
Ybrwicon
CTFmon.EXE

Could just be a one time thing, does it keep hanging or not?

Its working, down loaded most of the other files/programs except for spy-bot as McGaf has a conflict with it.

Ran the necessary scans and removed some more adware, seems to be good for now. Now that I'm using foxfire as my browser, how do I transfer my bookmarks from internet explorer? Is there anything else that needs to be done before creating a new restore point?