I had a virus on my computer that I was unable to delete. Since I have been having problems with this computer I decided to go ahead and do a recovery. This is a HP computer. I did the recovery. When i purchased the computer it came with windows XP and a cd to upgrade to Vista. I did not upgrade at the time that they sent me the disk but I thought since i was reformating anyway i might as well do it now. I didn't have any problem with the recovery nor did I have any problems installing Vista, however while Vista was running it came up with a blue screen that read "Windows has encountered a problem has been shut down. When I tried to restart the computer I get the start up screen and then I get and error message that says the Operating System is missing. Can anyone help me? I called HP and they wouldn't help me without charging me 150.00. Please help me if you can. Thank you.