How to Remove Antivirus Live [Removal Guide]

This is the first time I've ever caught something that I couldn't get rid of by the usual means. It literally took over my entire computer except internet usage, and even wouldn't let me go to other virus protection sites on the internet. I followed the removal instructions as best I could considering they were written for IE and not Mozilla, but it still worked like a charm. Thank you.

this was the only site that made it easy for me to follow. im not computer illiterate but i usually have enough antiviruses to keep me from getting one but word of advise.... dont misspell facebook or myspace it ends bad sometimes

Worked like a charm in Safe Mode. I already had Malwarebytes installed on my husband's computer - BUT - as he's not updated it or run it lately (he'll get yet another tutorial and lecture!) this annoying software took over and wouldn't let me run the Malwarebytes.

Once again, Geek Police has saved countless hours of frustration. You guys are the best!

Wow!! Thank you SO much! I normally couldn't get rid of these things if already put on here but this was so easy to understand, I actually managed! This worked perfectly thanks again!

Quick question.

If my desktop is set up where I have an admin partion (which has admin rights), and then a separate partion for myself, and the infected partion seems to only be the one for myself (which does not have admin rights), can I just go in as the admin, download the removal software and run it as the admin.

This assumes I am not logged on as myself, just the administrator.

I tried bring up the machine in safe mode and was having trouble.

Or am I missing something.

um . . . I tried it on safe mode and it says there was nothing, but the antivirus live thing is still there!

I did it on my computer normally and it get it but when it restarts it's still there. . .

the antivirus live is still there as the anti-malware scan is going and the scanning is the only thing i could control and nothing else on my pc

did i miss a step or did something wrong? or is there anything else to do to stop it?

For the folks who have their PC's set up with an administrator account and several non-administrator accounts, like me.

I got the problem as I was logged in as my user name (not the administrator), which does not have admin rights. The only user affected seemd to be me, the others and the administrator accounts were fine.

What I did was , I logged on as the administrator, I downloaded the software, and I ran it (all as the administrator), in regular mode. The malbytes software pick up and deleted several problems.

I then logged off as the administrator, and on as myself, I coudln't go on to the internet until I disabled the proxy lan setting check (see instructions from above), as this was left over from when the problem was created. Once I did this, I could get to the internet, and no move problems.

This is easier then dealing with safe mode, but it presupposed that you have multiple accounts.

Hope this helps

I followed your steps to remove that antivirus live and it really worked for me! Appreciate that! Thanks!

flairlive wrote:

ANY news how to make my SAFE MODE work???

flairlive wrote:

I have the Anti Virus LIVE in my XP
Every time I tried to reboot in safe mode my keyboard doesn't work.
What should I do?

Doctor Inferno wrote:

ChicagoTed wrote:

am i really supposed to pay for the Anti-Malware? i have no way of paying for this

Hello,

Malwarebytes Anti-Malware is free. Simply download and run it.

The new Anti virus live has a fake F8 safe mode screen, so make sure you wait for the true windows safe mode screen or the virus will act like it's going into safe mode with the keyboard disabled.

Good Luck! We had this problem, but had to push F10 when the computer first started then F8.

Hope this helps.

Michael

You're advice was very comprehensible. The directions were simple to follow and very accurate. It works 100%! Thanks for the knowledge!

Two Thumbs up!

I downloaded Malwarebytes' Anti-Malware. I couldn't use the Rapidshare download due to too many people using rapid share and I didn't have a premium account. I used the other link contained in the spoiler. The download went on fine but I can't open up Malwarebytes' now. When I click on it nothing happens. I have tried right clicking and running it as an Admin, right clicking and selecting open and going out of safemode to run it, but antivirus live stopped that one.


[Edit]: I tried logging onto another administrative account, seeing others have success with it. I am still having the same problem where Malwarebytes' won't load. I occasionally get a message from windows saying the program had stopped working and needs to close. I also have Malware Defense that is messing around too, but I found that forum and found the solution to be pretty much the same, run Malwarebytes'.

Last edited by Pleasehelpme on 3rd January 2010, 5:07 pm; edited 2 times in total (Reason for editing : Additional Info)

I have my mothers HP laptop that is infect with both antivirus live and internet security 2010. I don't know how she got these but she can barely turn a computer on let alone run a regular virus scan. Anyways, it's completely crippled the computer. I can't open in safemode, I can't open the control panel, I can't get on internet explorer, and everything I try to run, it closes. I can't even ctr+alt+delete. How can I manually get ride of this thing, I can even run the registry.

You guys are legends, it worked great.

I am still looking for help to get my Malwarebytes' program to work.

I had to run the Anti-Malware twice, once in full scan, to completely remove the virus, but it worked. Thanks so much for the help; excellent site!

Do I need to enable/disable something to allow Malwarebytes' Anti-Malware to run while in safe mode? Everything I try to do to allow malwarebytes' to run doesn't work. Please help, I need to get my computer up and running before school starts up again.

Why does it take so long to get help at this site?

Hi I got the AntiVirus Live virus last night. I found your website and free service this morning. From work, I downloaded the file to my flash drive, since my laptop was at home totally messed up. Your directions were awesome...easy to follow...and my laptop is fixed, as I am typing this to you NOW on it. Thank you SOOOOO much!

You guys are awesome! Worked like a charm after a half hour of frustration at this stupid thing.

I was able to download the malwarebytes off your link, and ran the simple scan in safe mode. Now, computer will not boot at all. Tried hitting f8 during boot, and screen just goes blank/black now. tried everything to get it back, but no avail. Any suggestions? Did I miss something? Oh, one more thing, keyboard seems to be disabled after the initial startup screen.
Running xp pro sp2.

Thanks

Last edited by idorego on 10th January 2010, 4:00 am; edited 1 time in total (Reason for editing : add information)

Thanks for all of the help! I ran my laptop in safe mode and downloaded the software but now when I try to open it my laptop shuts down. Any advice would be appreciated. Thanks again!

Wow, this works!!!! I hope they find the people responsible for Antivirus Live and put them in jail. Thank you so much for your wonderful work here.

Oh man, thank-you so much! this is a life savior!

Thank you sooo Much - this has worked brilliantly!! Phew!

Mud Maniac says Thank you . Antivirus Live appears to be completely removed . It was an adventure but everything seems to be back to normal .

Was not very hopeful at first as seemed like this virus was taking over, tried to install software recommended if you leave too long the virus kicks in quickly, so restarted then went through instructions again. very pleased with results, virus gone. 10 out of 10.
Thanks

Thank you geek police. the instructions u gave me worked. it really did have my computer hostage and couldnt do anything. Yall are awesome

I was looking everywere to get rid of antivirus live off my computer , I Called best buy they said it would cost me $199 to remove it , I'm so happy I found this site ,my computer is working better than ever , Im so happy , thank u for ]creating a site like this , I will be sharing this site with everyone I knw.

my computer wont go online with the safemode, i followed all the steps correctly.. help!

This antivirus live had me in tears/panic! Your walkthrough was WONDERFUL and I had to create an account to thank you for this!

YES!!!! Thank YOU! IT WORKED!!!! Glad to find the info and it solves the problem in 10 minutes!!!!!!

It worked so far! Thank you, thank you, thank you!

Got this stupid malware, totally crippled my dad's computer.... He was really pissed. I found this forum, we followed the instructions and it worked flawlessly! Thanks alot!

Just had to register to say thank you, thank you, thank you. Doctor Inferno.... YOU ARE A LIFE SAVER, not to mention the savior of my sanity..... I fought this blasted bug for 4 hrs before finding this site and fixing it in 30 minutes time.... The quick scan yielded only 6 infections, restarted and tried again still had the Antivirus Live, went back to safe mode ran the full scan, restarted and it was gone still had to uncheck the "connect using a proxy server" but it worked, my computer is now virus free and working probably faster than ever. Once again THANK YOU THANK YOU THANK YOU THANK YOU!!!!!!!

Dear Doctor Inferno:

Dr. Langly here, in dire need of an XP machine in my possession to be rid of this horrible Antivirus Live malware. I've tried everything. Im an avid computer tech myself, however i've been looking all over for information and you seem like you can help me.

I've already backed up most documents just in case. I have attempted to run malwarebytes in safemode but it wont start due to the 'vbAccelerator SGrid II Control' run-time error '0'. It is then followed by a Malwarebytes '440' Automation Error. I've never seen such errors and google has nothing really solved about this issue. This is my last attempt at fixing this machine before i have to wipe everything. Im hoping it wont come to that.


Please help!!!

Thank you

Hello,

Open a new topic here: http://www.GeekPolice.net/virus-spyware-malware-removal-f11/

I tried this last night and it worked!!!
I downloaded the program to a thumb drive from a different computer and used that on my sick computer in safe mode. It actually worked! Thanks for the help!

I am sorry, but I don't know what this means: Extract the file and install Malwarebytes' Anti-Malware by double clicking on winlogon.exe. Maybe that's why this didn't work for me because I just selected the default install location. Could you explain this part step by step, (sorry, but I am not a computer whiz). Thanks!


I think it's fixed - I ran full scan and it seems to have gotten it all. Thank you so much for the advice.

UNBELIEVABLE...I DID IT!!! I AM AN IDIOT AT TECHNOLOGY. WHEN MY COMPUTER GOT INFECTED WITH ANTIVIRUS LIVE, I THOUGHT I HAD TO THROW IT AWAY. WHEN I LEARNED ABOUT YOUR STEP BY STEP INSTRUCTIONS I HAD TO TRY. SUCCESS, SUCCESS, SUCCESS. I LOVE YOU!

I had to reply because I started out very skeptical, but I followed the instructions and it got rid of it!! I could not believe how easy that was, much better than risking a manual removal for a non-tech person like myself....THANKS FOR THE INFO! very grateful.

OH MY GOD!! its works!!..thank you guyz so much!! i thought i never going to solve my problems...lol.but i also thanking this website..its really great...its awesome...this is really amazing..i was so happy that that freaking fake antivirus program was deleted...hahha...wow guyz thank you all so much!!!

Thank you so much for the help. I was in distress. I've only had this computer for a month and I couldn't believe it when the Antivirus Live began wreaking havoc today. So happy I found your forum and delighted to add my post hear to proclaim "It really works!"

Had to register to say thank you for the instructions on how to remove this piece of crap virus. Directions were to a tee. Thank you so much!!!

I just wanted to drop a note in here to say THANK YOU, THANK YOU, THANK YOU!!!

These instructions and the Malwarebytes program worked like a charm!! Not even sure where this virus came from as I am pretty comprehensive with my virus protection....but alas!...woke up this morning to a gazillion pop-ups. I am in the middle of moving and pretty stressed as it is.....so my stress level doubled. But...found this site, followed your instructions and it's GONE!!! YIPPEEEEEEEE!! You rock!

Thanks again!!!

Hi!
My poor computer has been infected too, by Antivirus Live. But, before that, Internet Explorer did not work, so I only used Firefox. Can I do the same manipulation? Please, help me, he's only 4 years, it's too early to die!

I have the AntiVirus infection on my laptop. It is not networked and I am afraid to network it to my PC in case I spread the infection. When I uncheck the proxy server box (there is no "apply") and try to get to the web it says I am offline.

I have Malware Bytes installed on my system but it hasn't been updated in a few months. This infection has blocked all access to the web and I can't get an update.

Any suggestions? This is really bad!

Restart your computer. And before Antivirus Live gets a chance to load up, click the Start Menu and go to Run. Type in taskmgr in the box. Once it pops up, go to the Processes Tab. Look for anything that has [random]sysguard.exe and end that process. Once you do that, go to System Tools> System Restore and restore to a date before the virus popped up. After you have done all that, run a Full Scan of your Antivirus protection to completely get rid of the virus.


AVG coupon

Last edited by jessicawilliams on 7th July 2010, 3:33 pm; edited 1 time in total

I do not have access to taskmagr anyway, other suggest to get there?

Totally block I can download how to dilate
the virus bur when is coming to activate it -the virus just block it