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descriptionAlpha Anti Virus Removal EmptyAlpha Anti Virus Removal

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I have attempted to follow the instructions provided on the guide for removing alpha anti-virus, however the computer will not allow me to open take manager and so I don't know what I should do.

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

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Please download the current version of HijackThis from HERE

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Alpha Anti Virus Removal DXwU4
Alpha Anti Virus Removal VvYDg

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:08:36 PM, on 10/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hotbar\bin\11.0.78.0\HotbarSA.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hotbar\bin\11.0.78.0\Weather.exe
C:\Program Files\AlphaAV\alpha.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: ShoppingReport - {100EB1FD-D03E-47FD-81F3-EE91287F9465} - C:\Program Files\ShoppingReport\Bin\2.6.58\ShoppingReport.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: &Advanced Internet Explorer - {35A5B43B-CB8A-49CA-A9F4-D3B308D2E3CC} - C:\WINDOWS\system32\IEaddonscontrol.dll (file missing)
O2 - BHO: Hotbar - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - C:\Program Files\Hotbar\bin\11.0.78.0\HostIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: Hotbar - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - C:\Program Files\Hotbar\bin\11.0.78.0\HostIE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HotbarSA] "C:\Program Files\Hotbar\bin\11.0.78.0\HotbarSA.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [BackupNotify] C:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WeatherDPA] "C:\Program Files\Hotbar\bin\11.0.78.0\Weather.exe" -auto
O4 - HKCU\..\Run: [AlphaAV] C:\Program Files\AlphaAV\alpha.exe
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.6.58\ShoppingReport.dll
O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.6.58\ShoppingReport.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1226934780579
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxcf_device - - C:\WINDOWS\system32\lxcfcoms.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 6962 bytes

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

more_horiz
Hello.

  • Open HijackThis.
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: &Advanced Internet Explorer - {35A5B43B-CB8A-49CA-A9F4-D3B308D2E3CC} - C:\WINDOWS\system32\IEaddonscontrol.dll (file missing)
    O2 - BHO: Hotbar - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - C:\Program Files\Hotbar\bin\11.0.78.0\HostIE.dll
    O3 - Toolbar: Hotbar - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - C:\Program Files\Hotbar\bin\11.0.78.0\HostIE.dll
    O4 - HKCU\..\Run: [WeatherDPA] "C:\Program Files\Hotbar\bin\11.0.78.0\Weather.exe" -auto
    O4 - HKCU\..\Run: [AlphaAV] C:\Program Files\AlphaAV\alpha.exe
    O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
    O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.6.58\ShoppingReport.dll
    O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.6.58\ShoppingReport.dll


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Alpha Anti Virus Removal DXwU4
Alpha Anti Virus Removal VvYDg

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

more_horiz
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:44:30 PM, on 10/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ALO SOFT\ALO CD BURNER\NMSAccessU.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteRanker\SiteRankTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\AOL\124634~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\124634~1\EE\AOLServiceHost.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe
C:\Program Files\AlphaAV\alpha.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\UltimateBet\mainclient.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\UltimateBet\aphh.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\Crawler\Toolbar\CToolbar.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\My Backup -- 09-03-03 0739PM\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80103
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80103
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80103
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80103
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: (no name) - {11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5} - C:\PROGRA~1\SITERA~1\SiteRank.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: &Advanced Internet Explorer - {35A5B43B-CB8A-49CA-A9F4-D3B308D2E3CC} - C:\WINDOWS\system32\IEaddonscontrol.dll
O2 - BHO: UrlHelper Class - {74322BF9-DF26-493f-B0DA-6D2FC5E6429E} - C:\Program Files\BearShare Applications\BearShare\BearShareIEHelper.dll
O2 - BHO: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O3 - Toolbar: (no name) - {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Comcast Toolbar - {79CEEA4E-C231-4614-9E3B-53B2A02F39B7} - C:\Program Files\comcasttb\comcastdx.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1246349099\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SiteRanker] "C:\Program Files\SiteRanker\SiteRankTray.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WeatherDPA] "C:\Program Files\Zango\bin\10.3.85.0\Weather.exe" -auto
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Owner\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [AntiVirus_ProNET] C:\Program Files\AntiVirus_Pro\AntiVirus_Pro.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
O4 - HKCU\..\Run: [AlphaAV] C:\Program Files\AlphaAV\alpha.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster Gold 18\Remind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZRfox000
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: UltimateBet - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Documents and Settings\Owner\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU)
O9 - Extra 'Tools' menuitem: UltimateBet - {1FBA04EE-3024-11d2-8F1F-0000F87ABD16} - C:\Documents and Settings\Owner\Start Menu\Programs\UltimateBet\UltimateBet.lnk (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O18 - Protocol: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate1c9f9f46d580ed6) (gupdate1c9f9f46d580ed6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\ALO SOFT\ALO CD BURNER\NMSAccessU.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 14952 bytes

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

more_horiz
Thank You. It seems alpha antivirus has been removed from my computer is the process completed? Here are the contents of the MBAM log.

Malwarebytes' Anti-Malware 1.41
Database version: 3049
Windows 5.1.2600 Service Pack 3

10/28/2009 3:04:54 PM
mbam-log-2009-10-28 (15-04-54).txt

Scan type: Quick Scan
Objects scanned: 105392
Time elapsed: 11 minute(s), 32 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 103
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 20
Files Infected: 38

Memory Processes Infected:
C:\Program Files\Hotbar\bin\11.0.78.0\HotbarSA.exe (Adware.Hotbar) -> Unloaded process successfully.

Memory Modules Infected:
c:\program files\Hotbar\bin\11.0.78.0\hotbarsahook.dll (Adware.Hotbar) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\coresrv.lfgax (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{0729f461-8054-47dc-8d39-a31b61cc0119} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{40ca90f3-4098-4877-ae87-23eb612b18c7} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4c3b62af-ca25-4fba-8405-32e44f83bb6f} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{5a635a91-c303-45c9-8db9-f759d98a3b9d} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7e335d04-2e6e-4d0e-a921-c3d9192e7121} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{99ccfb8c-6380-4a14-8fdd-ef3e7e95335d} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b20d7add-989c-4bc0-a797-f6fe7998efd7} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{bfc20a15-b0ac-44cc-a25a-a7039014ba9f} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f019aec4-4c95-46de-a107-e302473e3b9a} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2d00aa2a-69ef-487a-8a40-b3e27f07c91e} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{86c5840b-80c4-4c30-a655-37344a542009} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b0cb585f-3271-4e42-88d9-ae5c9330d554} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\coresrv.lfgax.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostie.bho (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostie.bho.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbax (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{e343edfc-1e6c-4cb5-aa29-e9c922641c80} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d8560ac2-21b5-4c1a-bdd4-bd12bc83b082} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{20ea9658-6bc3-4599-a87d-6371fe9295fc} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a16ad1e9-f69a-45af-9462-b1c286708842} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c9ccbb35-d123-4a31-affc-9b2933132116} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbax.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.hbinfoband.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebutton (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebutton.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.iebuttona.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\shoppingreport.rprtctrl.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8ad9ad05-36be-4e40-ba62-5422eb0d02fb} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{aebf09e2-0c15-43c8-99bf-928c645d98a0} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{cdca70d8-c6a6-49ee-9bed-7429d6c477a2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d136987f-e1c4-4ccc-a220-893df03ec5df} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{35a5b43b-cb8a-49ca-a9f4-d3b308d2e3cc} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{eddbb5ee-bb64-4bfc-9dbe-e7c85941335b} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{148e1447-c728-48fd-beec-a7d06c5fff58} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8ee46f55-1ce1-4db9-811a-68938ec7f3dd} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a87dfd99-cf81-4241-85ce-881e0026b686} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{c96b9fae-a032-4100-bb47-32ef05e28be4} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{14113b47-d59c-4f0f-9d10-ff1730265584} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a9c42a57-421c-4572-8b12-249c59183d1c} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{8292078f-f6e9-412b-8eb1-360c05c5ece5} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2447e305-5e90-42a8-bd1e-0bc333b807e1} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{50d2fdcc-2707-49cb-8223-7fe0424909aa} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{878ce013-7ba9-4650-a78c-b2234c0c1648} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a5b6fa30-d317-41ca-9cb1-c898d3c7f34e} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{cc19a5f2-b4ad-41d5-a5c9-0680904c1483} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{76d54105-99eb-4ecb-95b2-a944f50cc566} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{30b15818-e110-4527-9c05-46ace5a3460d} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{618aad04-921f-44c2-be38-c0818af69861} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b5d2ed96-62f9-4c2c-956d-e425b1f67337} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d3a412e8-1e4b-47d2-9b12-f88291f5afbb} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a3e67daa-da01-4da5-98be-3088b554a11e} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a3e67daa-da01-4da5-98be-3088b554a11e} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d95c7240-0282-4c01-93f5-673bca03da86} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{d95c7240-0282-4c01-93f5-673bca03da86} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{03d7ff6e-9781-40b5-bb7f-94291a361604} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3ceb04ab-08af-45f4-81b4-70d13c1f7b85} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a7213d71-47e1-4832-92d7-d61dfe9f231f} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf82f350-e1c4-4916-ac12-ba73db60afb7} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c62a9e79-2b52-439b-af57-2e60bb06e86c} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{15fd8424-d12a-4c51-8c6c-d5d57b80f781} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{67b3becf-7b6f-42b2-99f0-f7656f89cffa} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{715ffd42-4e05-4eab-9513-c8daa5395ae2} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{759d6f7c-8d30-45b6-abea-fa51c190eed5} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{9a4a64a4-a2fb-48fa-9bba-1ac50267695d} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{62906e60-bce2-4e1b-9ed0-8b9042ee15e4} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{f9bfa98d-9935-4ea4-a05a-72c7f0778f02} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{cdc73256-a88d-4642-844e-a8f20b76789c} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d1063603-f045-475f-afbc-8cba7d5797fb} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\shoppingreport (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servises (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\coresrv.coreservices (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\coresrv.coreservices.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hbmain.commband (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hbmain.commband.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hbr.hbmain (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hbr.hbmain.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostol.mailanim (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostol.mailanim.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostol.webmailsend (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hostol.webmailsend.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\srv.coreservices (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\srv.coreservices.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolbar.htmlmenuui (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolbar.htmlmenuui.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolbar.toolbarctl (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\toolbar.toolbarctl.1 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ShoppingReport (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AlphaAV (Rogue.AlphaAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hotbarsa (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\db (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\dwld (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\report (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\res1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar (Adware.Hotbar) -> Delete on reboot.
C:\Program Files\Hotbar\bin (Adware.Hotbar) -> Delete on reboot.
C:\Program Files\Hotbar\bin\11.0.78.0 (Adware.Hotbar) -> Delete on reboot.
C:\Program Files\Hotbar\bin\11.0.78.0\firefox (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\firefox\extensions (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\firefox\extensions\components (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\firefox\extensions\plugins (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Bin (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Bin\2.6.58 (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\AlphaAV (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\AlphaAV (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\AlphaAVUninstall (Rogue.AlphaAntivirus) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Hotbar\bin\11.0.78.0\CoreSrv.dll (Adware.Zango) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Bin\2.6.58\ShoppingReport.dll (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\Config.xml (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\arrow.ico (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\CntntCntr.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\copyright.txt (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\HostOL.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\HotbarSA.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\HotbarSAAX.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\HotbarSADF.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\HotbarSAHook.dll (Adware.Hotbar) -> Delete on reboot.
C:\Program Files\Hotbar\bin\11.0.78.0\HotbarUninstaller.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\Srv.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\Toolbar.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\Weather.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\WeSkin.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\firefox\extensions\chrome.manifest (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\firefox\extensions\install.rdf (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\firefox\extensions\components\npclntax.xpt (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\Hotbar\bin\11.0.78.0\firefox\extensions\plugins\npclntax_HotbarSA.dll (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Program Files\ShoppingReport\Uninst.exe (Adware.ShopperReports) -> Quarantined and deleted successfully.
C:\Program Files\AlphaAV\alpha.exe (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\AlphaAV\Alpha Antivirus.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\AlphaAV\Computer Scan.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\AlphaAV\Help.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\AlphaAV\Registration.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\AlphaAV\Security Center.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\AlphaAV\Settings.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\AlphaAV\Update.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\AlphaAVUninstall\Uninstall.lnk (Rogue.AlphaAntivirus) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Desktop\Alpha Antivirus.lnk (Rogue.AlphaAV) -> Quarantined and deleted successfully.
C:\Documents and Settings\Robin Taylor\Application Data\Microsoft\Internet Explorer\Quick Launch\AlphaAV.lnk (Rogue.AlphaAntivirus) -> Quarantined and deleted successfully.

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

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Okay, nearly done now.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste BOTH LOGS back here, use more than one post if needed.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Alpha Anti Virus Removal DXwU4
Alpha Anti Virus Removal VvYDg

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

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First Log


DDS (Ver_09-10-26.01) - NTFSx86
Run by Robin Taylor at 17:42:40.79 on Wed 10/28/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.702.291 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Robin Taylor\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/?src=aim
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Hotbar Information Window: {2aa2fbf8-9c76-4e97-a226-25c5f4ab6358} - c:\program files\hotbar\bin\11.0.78.0\HostIE.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [BackupNotify] c:\program files\hp\digital imaging\bin\backupnotify.exe
uRun: [MSMSGS] "c:\program files\messenger\MSMSGS.EXE" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
mRun: [CARPService] carpserv.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
uPolicies-system: DisableTaskMgr = 0
IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1226934780579
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
LSA: Notification Packages = scecli scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\robint~1\applic~1\mozilla\firefox\profiles\xkpdemzo.default\
FF - prefs.js: browser.startup.homepage - hxxp://searchslate.com/wp.ashx?ref=home&id=198
FF - plugin: c:\documents and settings\robin taylor\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_HotbarSA.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - hȋdden: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-12-5 24652]
S3 getPlusHelper;getPlus(R) Helper;c:\windows\system32\svchost.exe -k getPlusHelper [2008-11-20 14336]

=============== Created Last 30 ================

2009-10-28 21:49:56 0 d-----w- c:\docume~1\robint~1\applic~1\Malwarebytes
2009-10-28 21:49:50 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-28 21:49:49 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-28 21:49:48 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-28 21:49:48 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-28 19:08:08 0 d-----w- c:\program files\Trend Micro
2009-10-28 00:25:29 221184 ----a-w- c:\windows\system32\wmpns.dll
2009-10-24 09:13:11 0 d-----w- c:\program files\VideoLAN
2009-10-24 09:12:07 0 d-----w- c:\docume~1\alluse~1\applic~1\HotbarSA
2009-10-24 09:12:05 0 d-----w- c:\docume~1\robint~1\applic~1\WeatherDPA
2009-10-24 09:12:01 0 d-----w- c:\docume~1\robint~1\applic~1\Hotbar
2009-10-23 22:58:51 73728 ----a-w- c:\windows\system32\javacpl.cpl
2009-10-23 22:58:51 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-15 19:22:43 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2009-10-14 08:37:45 12670 ----a-w- c:\windows\system32\LexFiles.ulf
2009-10-14 08:37:13 0 d-----w- c:\program files\Lexmark 730 Series
2009-10-14 08:37:03 0 d-----w- c:\program files\Lx_cats
2009-10-14 08:35:50 65536 ----a-r- c:\windows\system32\lxcfcfg.dll
2009-10-14 08:35:50 1158 ----a-r- c:\windows\system32\lxcf.loc
2009-10-14 08:33:50 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2009-10-12 10:12:31 25 ----a-w- c:\windows\cdplayer.ini
2009-10-12 10:11:07 0 d-----w- c:\program files\common files\Real
2009-10-09 02:05:17 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-10-09 02:00:53 56 ---ha-w- c:\windows\system32\ezsidmv.dat
2009-10-09 01:54:33 0 d-----r- c:\program files\Skype
2009-10-09 01:14:08 247326 -c----w- c:\windows\system32\dllcache\strmdll.dll
2009-10-09 01:12:41 153088 -c----w- c:\windows\system32\dllcache\triedit.dll
2009-10-09 01:04:18 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll
2009-10-09 01:03:11 655872 -c----w- c:\windows\system32\dllcache\mstscax.dll

==================== Find3M ====================

2009-10-12 10:11:10 499712 ----a-w- c:\windows\system32\msvcp71.dll
2009-10-12 10:11:10 348160 ----a-w- c:\windows\system32\msvcr71.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36:27 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-29 07:36:24 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36:24 17408 ----a-w- c:\windows\system32\corpol.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-05 09:01:48 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-05 03:44:46 2189184 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20:08 2066048 ----a-w- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 17:43:23.63 ===============

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

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second log


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-10-26.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 11/16/2008 4:57:37 PM
System Uptime: 10/28/2009 3:06:03 PM (2 hours ago)

Motherboard: Hewlett-Packard | | 0024
Processor: mobile AMD Athlon(tm) XP2800+ | mPGA462B | 2120/133mhz

==== Disk Partitions =========================

C: is fȋxed (NTFS) - 56 GiB total, 47.106 GiB free.
D: is CDROM (UDF)

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Video Controller (VGA Compatible)
Device ID: PCI\VEN_1002&DEV_4336&SUBSYS_0024103C&REV_00\4&1764180E&0&2808
Manufacturer:
Name: Video Controller (VGA Compatible)
PNP Device ID: PCI\VEN_1002&DEV_4336&SUBSYS_0024103C&REV_00\4&1764180E&0&2808
Service:

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Network Controller
Device ID: PCI\VEN_14E4&DEV_4320&SUBSYS_00E70E11&REV_02\3&61AAA01&0&48
Manufacturer:
Name: Network Controller
PNP Device ID: PCI\VEN_14E4&DEV_4320&SUBSYS_00E70E11&REV_02\3&61AAA01&0&48
Service:

==== System Restore Points ===================

RP147: 10/8/2009 6:16:46 PM - System Checkpoint
RP148: 10/9/2009 1:14:10 AM - Software Distribution Service 3.0
RP149: 10/10/2009 2:05:14 AM - System Checkpoint
RP150: 10/11/2009 2:20:14 AM - System Checkpoint
RP151: 10/12/2009 3:00:52 AM - Installed QuickTime
RP152: 10/13/2009 11:53:25 AM - System Checkpoint
RP153: 10/14/2009 10:11:21 AM - Software Distribution Service 3.0
RP154: 10/15/2009 10:43:23 AM - System Checkpoint
RP155: 10/16/2009 2:35:22 PM - System Checkpoint
RP156: 10/17/2009 5:14:36 PM - System Checkpoint
RP157: 10/18/2009 5:28:20 PM - System Checkpoint
RP158: 10/19/2009 6:18:28 PM - System Checkpoint
RP159: 10/20/2009 7:08:03 PM - System Checkpoint
RP160: 10/21/2009 7:23:00 PM - System Checkpoint
RP161: 10/23/2009 1:17:32 AM - System Checkpoint
RP162: 10/23/2009 3:58:19 PM - Installed Java(TM) 6 Update 16
RP163: 10/24/2009 5:38:41 PM - System Checkpoint
RP164: 10/25/2009 5:58:09 PM - System Checkpoint
RP165: 10/26/2009 6:25:54 PM - System Checkpoint
RP166: 10/27/2009 1:36:15 PM - Removed Adobe Reader 9.
RP167: 10/27/2009 1:36:56 PM - Installed Adobe Reader 9.2.
RP168: 10/27/2009 1:39:49 PM - Software Distribution Service 3.0
RP169: 10/27/2009 1:42:17 PM - Software Distribution Service 3.0
RP170: 10/28/2009 2:07:49 PM - System Checkpoint

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
AIM 6
AIM Toolbar
AiO_Scan
AIOMinimal
AiOSoftware
Apple Application Support
Apple Software Update
BufferChm
Conexant 56K ACLink Modem
Copy
CreativeProjects
Director
DocProc
Download Updater (AOL LLC)
Easy CD & DVD Creator 6
Fax
getPlus(R) for Adobe
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotbar
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
HP Image Zone 3.5
HP Image Zone Plus 3.5
HP PSC & OfficeJet 3.5
HP Software Update
HP Unload DLL Patch
HPIZ350
hpmdtab
HPSystemDiagnostics
InstantShare
InterVideo WinDVD Creator 2
Java(TM) 6 Update 16
Lexmark 730 Series
Malwarebytes' Anti-Malware
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft Works 7.0
Move Media Player
Mozilla Firefox (3.5.3)
MSXML 4.0 SP2 (KB954430)
Overland
PhotoGallery
PrintScreen
QFolder
QuickProjects
QuickTime
Readme
Scan
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SkinsHP1
SkinsHP2
Skype web features
Skype™️ 4.1
TrayApp
Unload
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Viewpoint Media Player
VLC media player 0.9.8a
WebFldrs XP
WebReg
Windows Internet Explorer 7
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

10/27/2009 1:41:52 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 8 for Windows XP.
10/25/2009 2:34:09 AM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
10/22/2009 2:22:27 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service lxcf_device with arguments "" in order to run the server: {323CE21C-A448-40AA-BA74-7FCF1E44106F}
10/22/2009 2:22:22 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the lxcf_device service to connect.
10/22/2009 2:22:22 AM, error: Service Control Manager [7000] - The lxcf_device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/22/2009 11:56:25 PM, error: Service Control Manager [7000] - The Upload Manager service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

==== End Of File ===========================

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

more_horiz
Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

    Viewpoint Media Player

You aren't running Anti Virus Software

Please install Avira antivirus otherwise you won't be protected.

1) Antivir PersonalEditionClassic
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Alpha Anti Virus Removal DXwU4
Alpha Anti Virus Removal VvYDg

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

more_horiz
I have deleted Viewpoint Media Player and installed Avira Antivirus. Is the alpha antivirus completely gone from my computer now?

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

more_horiz
It should be, yes, the log looks okay to me. Just keep Avira updated.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
Alpha Anti Virus Removal DXwU4
Alpha Anti Virus Removal VvYDg

descriptionAlpha Anti Virus Removal EmptyRe: Alpha Anti Virus Removal

more_horiz
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