Please download the latest version of
Kaspersky GetSystemInfo (GSI) from
Kaspersky and save it to your Desktop.
Please close all other applications running on your system. Please double click
GetSystemInfo.exe to open it.
Click the
Settings button.
Set it to
Maximum
IMPORTANT! Then please click
Customize - choose
Driver / Ports tab and
uncheck Scan Ports.
Click
Create Report to run it.
It will create a zip folder called
GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop. Please upload the folder to
Kaspersky GSI Parser and click the
Submit button.
Please copy and paste
the url of the GSI Parser report (not the log) in your next reply.
