Task Processor & Programs unresponsive

Hi

Please delete the following file via Windows Explorer:
c:\windows\hpoins01.dat

==

Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply.

T
Hello DragonMaster: After deleting c:\windows\hpoins01.dat, this is report from Malwarebytes Quick Scan:

Malwarebytes' Anti-Malware 1.41
Database version: 2861
Windows 5.1.2600 Service Pack 2

9/25/2009 8:44:06 PM
mbam-log-2009-09-25 (20-44-06).txt

Scan type: Quick Scan
Objects scanned: 181520
Time elapsed: 4 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Hi

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Hello Livia Here:
Here is report from SecurityCheck:

Results of screen317's Security Check version 0.99.0
Windows XP Service Pack 2
Out of date service pack!!
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
Kaspersky Internet Security 2010
Kaspersky Internet Security 2010
Antivirus up to date!
``````````````````````````````
Anti-malware/Other Utilities Check:
WinPatrol 2009
CCleaner (remove only)
Java(TM) 6 Update 15
Java(TM) 6 Update 5
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 9.1.3
``````````````````````````````
Process Check:
objlist.exe by Laurent
WinPatrol winpatrol.exe
``````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````


However I am still getting "IE has encountered a problem and needs to close then all windows/programs hangs and computer hangs."

I appreciate your help so much. Hope we can get this resolve.

Hi

Please navigate to this webpage: http://support.microsoft.com/kb/313222 and see the section "Fix it for me" and click the Microsoft Fix-It button. This will download a fix utility to repair the security settings on your computer, due to damages of malware or other harmful system changes. Install the file after download.

==

After doing the above fix, see if Internet Explorer still hangs or closes. If it does then do the following:
Please reinstall Internet Explorer following this tutorial: http://support.microsoft.com/kb/318378

==

Please upgrade to Windows XP SP3, because it includes all previously reƖ updates. It also includes a small number of new functionalities. Some of the updates that Service Pack 3 provides, you may not have. It is now available via Windows Update.

==

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs.
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==

In your next reply, please tell me if the updates were successful, and if Internet Explorer is fȋxed or not. All of this is important, because any problems in doing the fix and updating, may be a sign of more malware.