More than half of websites selling electronic goods and tested in an EU investigation were breaking European laws aimed at protecting consumers.
The analysis of 369 websites selling mobiles, DVD players and games consoles in 28 European countries found that 203 of them held misleading information.
The biggest failure surrounded the right to return a product bought on the internet within seven days.
Any websites which continue to break the law face fines.
"We know from the level of complaints coming into European Consumer Centres that this is a real problem area for consumers," said EU consumer commissioner Meglena Kuneva.
"We discovered that more than half of the retailers selling online electronic goods are letting consumers down."
More: http://news.bbc.co.uk/1/hi/business/8245799.stm
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The analysis of 369 websites selling mobiles, DVD players and games consoles in 28 European countries found that 203 of them held misleading information.
The biggest failure surrounded the right to return a product bought on the internet within seven days.
Any websites which continue to break the law face fines.
"We know from the level of complaints coming into European Consumer Centres that this is a real problem area for consumers," said EU consumer commissioner Meglena Kuneva.
"We discovered that more than half of the retailers selling online electronic goods are letting consumers down."
More: http://news.bbc.co.uk/1/hi/business/8245799.stm
