Much Malware, unhappy laptop. No gmail

WE have had a run of malware, and attempts to fix it. It started with Windows security suite, and when we downloaded Malwarebytes Anti-malware more came up. Up till all this I had just been running McAfre Antivir and the windows firewall. Maybe that was stupid. Anyway we have tried to clean things up with various software but no fix. Our computer won't access gmail, and internet explorer crashes every time I try to update. Just 2 days ago I did sucessfully get to the Windows update page and it said I was up to date. PLEASE HELP. We need gami land it seems like our laptop is agetting worse. WE can add anymore information, but here is the Hijackthis log. We did follow the advice before we posted, and I believe the computer is up to date with Java, Adobe Reader, and Windows updates.....Forever indebted for any help...
Thanks
-Ben

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:54:06, on 02/09/2009
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.3264)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\COMODO\SafeSurf\cssurf.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iBurst Dashboard V2\DashboardLauncher.exe
C:\Program Files\iBurst Terminal\iBurst_Terminal_UTL.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 64.86.17.56 google.ae
O1 - Hosts: 64.86.17.56 google.as
O1 - Hosts: 64.86.17.56 google.at
O1 - Hosts: 64.86.17.56 google.az
O1 - Hosts: 64.86.17.56 google.ba
O1 - Hosts: 64.86.17.56 google.be
O1 - Hosts: 64.86.17.56 google.bg
O1 - Hosts: 64.86.17.56 google.bs
O1 - Hosts: 64.86.17.56 google.ca
O1 - Hosts: 64.86.17.56 google.cd
O1 - Hosts: 64.86.17.56 google.com.gh
O1 - Hosts: 64.86.17.56 google.com.hk
O1 - Hosts: 64.86.17.56 google.com.jm
O1 - Hosts: 64.86.17.56 google.com.mx
O1 - Hosts: 64.86.17.56 google.com.my
O1 - Hosts: 64.86.17.56 google.com.na
O1 - Hosts: 64.86.17.56 google.com.nf
O1 - Hosts: 64.86.17.56 google.com.ng
O1 - Hosts: 64.86.17.56 google.ch
O1 - Hosts: 64.86.17.56 google.com.np
O1 - Hosts: 64.86.17.56 google.com.pr
O1 - Hosts: 64.86.17.56 google.com.qa
O1 - Hosts: 64.86.17.56 google.com.sg
O1 - Hosts: 64.86.17.56 google.com.tj
O1 - Hosts: 64.86.17.56 google.com.tw
O1 - Hosts: 64.86.17.56 google.dj
O1 - Hosts: 64.86.17.56 google.de
O1 - Hosts: 64.86.17.56 google.dk
O1 - Hosts: 64.86.17.56 google.dm
O1 - Hosts: 64.86.17.56 google.ee
O1 - Hosts: 64.86.17.56 google.fi
O1 - Hosts: 64.86.17.56 google.fm
O1 - Hosts: 64.86.17.56 google.fr
O1 - Hosts: 64.86.17.56 google.ge
O1 - Hosts: 64.86.17.56 google.gg
O1 - Hosts: 64.86.17.56 google.gm
O1 - Hosts: 64.86.17.56 google.gr
O1 - Hosts: 64.86.17.56 google.ht
O1 - Hosts: 64.86.17.56 google.ie
O1 - Hosts: 64.86.17.56 google.im
O1 - Hosts: 64.86.17.56 google.in
O1 - Hosts: 64.86.17.56 google.it
O1 - Hosts: 64.86.17.56 google.ki
O1 - Hosts: 64.86.17.56 google.la
O1 - Hosts: 64.86.17.56 google.li
O1 - Hosts: 64.86.17.56 google.lv
O1 - Hosts: 64.86.17.56 google.ma
O1 - Hosts: 64.86.17.56 google.ms
O1 - Hosts: 64.86.17.56 google.mu
O1 - Hosts: 64.86.17.56 google.mw
O1 - Hosts: 64.86.17.56 google.nl
O1 - Hosts: 64.86.17.56 google.no
O1 - Hosts: 64.86.17.56 google.nr
O1 - Hosts: 64.86.17.56 google.nu
O1 - Hosts: 64.86.17.56 google.pl
O1 - Hosts: 64.86.17.56 google.pn
O1 - Hosts: 64.86.17.56 google.pt
O1 - Hosts: 64.86.17.56 google.ro
O1 - Hosts: 64.86.17.56 google.ru
O1 - Hosts: 64.86.17.56 google.rw
O1 - Hosts: 64.86.17.56 google.sc
O1 - Hosts: 64.86.17.56 google.se
O1 - Hosts: 64.86.17.56 google.sh
O1 - Hosts: 64.86.17.56 google.si
O1 - Hosts: 64.86.17.56 google.sm
O1 - Hosts: 64.86.17.56 google.sn
O1 - Hosts: 64.86.17.56 google.st
O1 - Hosts: 64.86.17.56 google.tl
O1 - Hosts: 64.86.17.56 google.tm
O1 - Hosts: 64.86.17.56 google.tt
O1 - Hosts: 64.86.17.56 google.us
O1 - Hosts: 64.86.17.56 google.vu
O1 - Hosts: 64.86.17.56 google.ws
O1 - Hosts: 64.86.17.56 google.co.ck
O1 - Hosts: 64.86.17.56 google.co.id
O1 - Hosts: 64.86.17.56 google.co.il
O1 - Hosts: 64.86.17.56 google.co.in
O1 - Hosts: 64.86.17.56 google.co.jp
O1 - Hosts: 64.86.17.56 google.co.kr
O1 - Hosts: 64.86.17.56 google.co.ls
O1 - Hosts: 64.86.17.56 google.co.ma
O1 - Hosts: 64.86.17.56 google.co.nz
O1 - Hosts: 64.86.17.56 google.co.tz
O1 - Hosts: 64.86.17.56 google.co.ug
O1 - Hosts: 64.86.17.56 google.co.uk
O1 - Hosts: 64.86.17.56 google.co.za
O1 - Hosts: 64.86.17.56 google.co.zm
O1 - Hosts: 64.86.17.56 google.com
O1 - Hosts: 64.86.17.56 google.com.af
O1 - Hosts: 64.86.17.56 google.com.ag
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe -hide
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [COMODO SafeSurf] "C:\Program Files\COMODO\SafeSurf\cssurf.exe" -s
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart17.exe
O4 - Global Startup: Dashboard Launcher.lnk = ?
O4 - Global Startup: iBurst_Terminal UTL.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1146725520578
O17 - HKLM\System\CCS\Services\Tcpip\..\{AD3E2CC9-B809-4D13-8324-902AEF416531}: NameServer = 196.46.70.10 196.2.97.234
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll C:\WINDOWS\system32\cssdll32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Google Update Service (gupdate1ca1872d9223dde) (gupdate1ca1872d9223dde) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 11409 bytes

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

Ask Toolbar

Download HostsXpert from here:

• Unzip it.
  
• Open the program.
  
• Press "Restore MS Hosts File"
  
• OK the prompt.
  
• Then click on "Make read only"
  
• Exit HostXpert.
  

===================================

Download HostsXpert from HERE

• Unzip it and start the program.
  
• If "Make writeable?" is shown in red at the top, click it to make writeable.
  
• Press "Restore MS Hosts File"
  
• OK the prompt.
  
• Then click on "Make read only"
  
• Exit HostXpert.
  

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Thanks for the reply Belhazur,
I don't know how I got the ask toolbar. I just saw it for the first time yesterday. I took it off Mozilla, but it isn't listed on my programs. I also have RevoUninstall, and it doesn;t list it. ALSO, I downloaded HostsXpert. First it says ' the hosts file is marked as a system file and can NOT be manipulated. I press OK to remove the system file attribute and then I follow your instruction and then the error 'Cannot create file C\windows\system32\drivers\ETC\hosts' comes up. I've downloaded MWAM, and I just ran a scan that didn't find anything. I updated first. Log is below. . . What should I do next?? I think the malware is smarter than I am. Please help....

Malwarebytes' Anti-Malware 1.40
Database version: 2731
Windows 5.1.2600 Service Pack 3, v.3264

02/09/2009 22:46:36
mbam-log-2009-09-02 (22-46-36).txt

Scan type: Full Scan (C:\|D:\|F:\|)
Objects scanned: 175194
Time elapsed: 1 hour(s), 16 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

THANKS!

Hello.
Please post a new Hijack This log.

Here you go, thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:24:19, on 03/09/2009
Platform: Windows XP SP3, v.3264 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.3264)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\COMODO\SafeSurf\cssurf.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iBurst Dashboard V2\DashboardLauncher.exe
C:\Program Files\iBurst Terminal\iBurst_Terminal_UTL.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 64.86.17.56 google.ae
O1 - Hosts: 64.86.17.56 google.as
O1 - Hosts: 64.86.17.56 google.at
O1 - Hosts: 64.86.17.56 google.az
O1 - Hosts: 64.86.17.56 google.ba
O1 - Hosts: 64.86.17.56 google.be
O1 - Hosts: 64.86.17.56 google.bg
O1 - Hosts: 64.86.17.56 google.bs
O1 - Hosts: 64.86.17.56 google.ca
O1 - Hosts: 64.86.17.56 google.cd
O1 - Hosts: 64.86.17.56 google.com.gh
O1 - Hosts: 64.86.17.56 google.com.hk
O1 - Hosts: 64.86.17.56 google.com.jm
O1 - Hosts: 64.86.17.56 google.com.mx
O1 - Hosts: 64.86.17.56 google.com.my
O1 - Hosts: 64.86.17.56 google.com.na
O1 - Hosts: 64.86.17.56 google.com.nf
O1 - Hosts: 64.86.17.56 google.com.ng
O1 - Hosts: 64.86.17.56 google.ch
O1 - Hosts: 64.86.17.56 google.com.np
O1 - Hosts: 64.86.17.56 google.com.pr
O1 - Hosts: 64.86.17.56 google.com.qa
O1 - Hosts: 64.86.17.56 google.com.sg
O1 - Hosts: 64.86.17.56 google.com.tj
O1 - Hosts: 64.86.17.56 google.com.tw
O1 - Hosts: 64.86.17.56 google.dj
O1 - Hosts: 64.86.17.56 google.de
O1 - Hosts: 64.86.17.56 google.dk
O1 - Hosts: 64.86.17.56 google.dm
O1 - Hosts: 64.86.17.56 google.ee
O1 - Hosts: 64.86.17.56 google.fi
O1 - Hosts: 64.86.17.56 google.fm
O1 - Hosts: 64.86.17.56 google.fr
O1 - Hosts: 64.86.17.56 google.ge
O1 - Hosts: 64.86.17.56 google.gg
O1 - Hosts: 64.86.17.56 google.gm
O1 - Hosts: 64.86.17.56 google.gr
O1 - Hosts: 64.86.17.56 google.ht
O1 - Hosts: 64.86.17.56 google.ie
O1 - Hosts: 64.86.17.56 google.im
O1 - Hosts: 64.86.17.56 google.in
O1 - Hosts: 64.86.17.56 google.it
O1 - Hosts: 64.86.17.56 google.ki
O1 - Hosts: 64.86.17.56 google.la
O1 - Hosts: 64.86.17.56 google.li
O1 - Hosts: 64.86.17.56 google.lv
O1 - Hosts: 64.86.17.56 google.ma
O1 - Hosts: 64.86.17.56 google.ms
O1 - Hosts: 64.86.17.56 google.mu
O1 - Hosts: 64.86.17.56 google.mw
O1 - Hosts: 64.86.17.56 google.nl
O1 - Hosts: 64.86.17.56 google.no
O1 - Hosts: 64.86.17.56 google.nr
O1 - Hosts: 64.86.17.56 google.nu
O1 - Hosts: 64.86.17.56 google.pl
O1 - Hosts: 64.86.17.56 google.pn
O1 - Hosts: 64.86.17.56 google.pt
O1 - Hosts: 64.86.17.56 google.ro
O1 - Hosts: 64.86.17.56 google.ru
O1 - Hosts: 64.86.17.56 google.rw
O1 - Hosts: 64.86.17.56 google.sc
O1 - Hosts: 64.86.17.56 google.se
O1 - Hosts: 64.86.17.56 google.sh
O1 - Hosts: 64.86.17.56 google.si
O1 - Hosts: 64.86.17.56 google.sm
O1 - Hosts: 64.86.17.56 google.sn
O1 - Hosts: 64.86.17.56 google.st
O1 - Hosts: 64.86.17.56 google.tl
O1 - Hosts: 64.86.17.56 google.tm
O1 - Hosts: 64.86.17.56 google.tt
O1 - Hosts: 64.86.17.56 google.us
O1 - Hosts: 64.86.17.56 google.vu
O1 - Hosts: 64.86.17.56 google.ws
O1 - Hosts: 64.86.17.56 google.co.ck
O1 - Hosts: 64.86.17.56 google.co.id
O1 - Hosts: 64.86.17.56 google.co.il
O1 - Hosts: 64.86.17.56 google.co.in
O1 - Hosts: 64.86.17.56 google.co.jp
O1 - Hosts: 64.86.17.56 google.co.kr
O1 - Hosts: 64.86.17.56 google.co.ls
O1 - Hosts: 64.86.17.56 google.co.ma
O1 - Hosts: 64.86.17.56 google.co.nz
O1 - Hosts: 64.86.17.56 google.co.tz
O1 - Hosts: 64.86.17.56 google.co.ug
O1 - Hosts: 64.86.17.56 google.co.uk
O1 - Hosts: 64.86.17.56 google.co.za
O1 - Hosts: 64.86.17.56 google.co.zm
O1 - Hosts: 64.86.17.56 google.com
O1 - Hosts: 64.86.17.56 google.com.af
O1 - Hosts: 64.86.17.56 google.com.ag
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe -hide
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [COMODO SafeSurf] "C:\Program Files\COMODO\SafeSurf\cssurf.exe" -s
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart17.exe
O4 - Global Startup: Dashboard Launcher.lnk = ?
O4 - Global Startup: iBurst_Terminal UTL.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1146725520578
O17 - HKLM\System\CCS\Services\Tcpip\..\{AD3E2CC9-B809-4D13-8324-902AEF416531}: NameServer = 196.46.70.10 196.2.97.234
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll C:\WINDOWS\system32\cssdll32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Google Update Service (gupdate1ca1872d9223dde) (gupdate1ca1872d9223dde) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 11513 bytes

Hello.

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll
  O1 - Hosts: 74.125.45.100 4-open-davinci.com << fix ALL these O1 items
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

Next, delete this folder in bold:

C:\Program Files\AskSearch

Now rescan with Hijack This, have all the O1 items returned?

Hi,

The R3 didn't come back, but all of the 01 items returned. Hmmm...

Lets try unlocking it.

Now open a new notepad file.
Input this into the notepad file:

@echo off
attrib -r -s -h "%windir%\system32\drivers\etc\hosts"
del fix.bat
exit

Save this as fix.bat, save it to your desktop.
Double click fix.bat and the black cmd window will open and close, this is normal.

See if you can do the Hijack This fix now, and if they come back again.

They all come back...

Fine.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
C:\WINDOWS\system32\drivers\etc\hosts

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

4. Please copy/paste the content of c:\avenger.txt into your reply.