Yahoo Instant Messanger

Ive Been using Yahoo Instant Messenger for some time now
and have recently gotten a virus called win cryptor 32
the virus was solved thanks to geek police however it left my messenger glich-y
my emotocons in my messenger window is blank with no pictures of the expressive faces
when i put my pointer on the place where the icons should be shown, the name of the emotocon comes up but the face isnt there to choose from. i have tried deleting messenger and reinstalling it but the problem is still there
i even went to settings in messenger and turned the emotocons on and the problem still exists can anyone help with my minor but annoying emotocon issue............

is anyone there????

Hello,

I'm no expert at this, but have you tried uninstalling, then removing any temp files and registry files related to Yahoo Messenger before reinstalling it?

Using CCleaner would be a good option. In the Cleaner section, make sure under the Application tab, Yahoo Messenger is ticked.

For the registry, look for files in the Yahoo Messenger installed location. Do not remove anything else, and save a backup before removing.

if i uninstall it will i loose all my contacts

I don't think you will loose your contacts, as it should be stored on the Yahoo servers. And it sounds as though the only way to resolve your current issue is to reinstall Yahoo Messenger. Here's how:

NOTE: By following these directions, all of your archived messages will be deleted. If you'd like to save your archives, please follow the instructions below to save them:

1. Click the Start menu and type Run in the search bar

2. Type in %UserProfile%\AppData\Local\VirtualStore\Program Files\Yahoo!\Messenger\Profiles\ and press Enter.
3. Right-click the folder titled with your Yahoo! ID and select Copy.

4. Click the Start menu and select Run again.

5. Type in %UserProfile%\Desktop\ and press Enter.

6. Click the Edit or Organize menu and select Paste.



Once you've installed the new version of Yahoo! Messenger, repeat steps 1 and 2 above, then copy your Yahoo! ID folder into the "Profiles" folder.

NOTE: If you copy this folder to the Messenger Profiles folder on another computer, your complete Message Archive will be copied, overwriting the Message Archive on that computer.

Now that we've gotten that out of the way, we can move on to uninstalling Messenger. Here's how:

First, uninstall Yahoo! Messenger completely:

1. Click the Start menu and type Run in the search bar.

2. Type in appwiz.cpl and press Enter. This opens Programs and Features.

3. Select Yahoo! Messenger and click Uninstall.

4. Click the Start menu and select Run again.

5. Type in %ProgramFiles%\Yahoo!\ and press Enter.

6. Delete the "Messenger" folder.


Next, download and reinstall Yahoo! Messenger from the following address:

http://messenger.yahoo.com

Once you've reinstalled Yahoo! Messenger, restart your computer, then try to reproduce the problem you were experiencing.