Hello
pealow,
Welcome to
Geek Police, my name is
Origin and I will be helping you today. Please keep the following in mind:
- If you do not get a reply from me or another helper within 2 days, please reply to your topic with the phrase BUMP
- If you have any cracked/pirated software in your computer delete them or we will not help you.
- Only follow advise from Geek Police Staff and not a regular member.
- Do NOT run any tool without Geek Police supervision as it could hinder your system useless.
Please use the Internet Explorer browser, and do an online scan with
Kaspersky Online ScannerNote: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component
Click Accept, when prompted to download and install the program files and database of malware definitions.
- Click Run at the Security prompt.
- The program will then begin downloading and installing and will also update the database.
- Please be patient as this can take several minutes.
- Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
- Click View scan report at the bottom.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.
**Note**
To optimize scanning time and produce a more sensible report for review:
- Close any open programs.
- Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.
............................................................................................While my help is always free, please consider donating to keep this site alive:
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