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System Security Virus (HJT Log Included!)

3 posters

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Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u

System Security Virus (HJT Log Included!) - Page 1 CF_Cleanup

This will also reset your restore points.

How is the machine running now?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
System Security Virus (HJT Log Included!) - Page 1 DXwU4
System Security Virus (HJT Log Included!) - Page 1 VvYDg

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It is running great! Thank you so very much!! Thank You! Honored Hooray!

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Glad we could help Smile...

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

............................................................................................

While my help is always free, please consider donating to keep this site alive: Donate

System Security Virus (HJT Log Included!) - Page 1 2wg6fte

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I downloaded those and followed all the instructions, but it made my computer run so slow! And now, my Xfire or AIM won't load up :-/

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What programs did you install? uninstall all of them and see what happens.

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
System Security Virus (HJT Log Included!) - Page 1 DXwU4
System Security Virus (HJT Log Included!) - Page 1 VvYDg

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I installed everything you asked me. It also said that AdAware would interfere with another program, forget exactly which program that was. But whenever I tried to load up AdAware, it would just exit out. I looked in task manager, and a .exe program from AdAware had the highest memory usage.

I deleted everything and it still doesn't work Can't Believe It and I can't load any key items, such as My Computer, My Documents, etc. Control Panel loads in a flash, though.

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Could you post a new Hijack This log?

............................................................................................

Site Admin / Security Administrator

Virus Removal ~ OS Support ~ Have we helped you? Help us! ~ GeekChat
- Please PM me if I fail to respond within 24hrs.
System Security Virus (HJT Log Included!) - Page 1 DXwU4
System Security Virus (HJT Log Included!) - Page 1 VvYDg

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Sure thing.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:02:24 PM, on 7/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Bellsouth\HelpCenter40b\bin\sprtcmd.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TVersity\Media Server\MediaServer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Creative\MediaSource\CTCMS.EXE
C:\WINDOWS\system32\dwwin.exe
C:\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mom\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: AT&T Toolbar - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - C:\PROGRA~1\BLSTOO~1\BLSTOO~1.DLL (file missing)
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll (file missing)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HelpCenter4.1] C:\Program Files\Bellsouth\HelpCenter40b\bin\sprtcmd.exe /P HelpCenter4.1
O4 - HKLM\..\Run: [BJCFD] "C:\Program Files\BroadJump\Client Foundation\CFD.exe"
O4 - HKLM\..\Run: [ADUserMon] "C:\Program Files\Iomega\AutoDisk\ADUserMon.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.23.0\gears.dll
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://pbells.broadjump.com/wizlet/iw60/static/controls/WebflowActiveXInstaller_4-0-0.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/chatsource/ImlCID.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures04.aim.com/ygp/aol/plugin/upf/AOLUPF.en-US-AIM.9.5.1.8.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.7) - http://gameadvisor.futuremark.com/global/msc37.cab
O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/StandardInstall/static/controls/WebflowActiveXInstaller_4-2-0.cab
O18 - Protocol: navnet - {AD6E5643-7B0C-46AA-95AD-9773FF2A857A} - C:\Program Files\NavNetApp\ComUtilities.dll (file missing)
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9c13a7e5ab00a) (gupdate1c9c13a7e5ab00a) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: M-Audio Producer USB Installer (MAudioProducerService) - Unknown owner - C:\Program Files\M-Audio\Producer USB\MAUSBProducerInst.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TVersityMediaServer - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe

--
End of file - 10183 bytes

descriptionSystem Security Virus (HJT Log Included!) - Page 1 EmptyRe: System Security Virus (HJT Log Included!)

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Malwarebytes' Anti-Malware 1.38
Database version: 2382
Windows 5.1.2600 Service Pack 3

7/8/2009 7:19:03 PM
mbam-log-2009-07-08 (19-19-03).txt

Scan type: Full Scan (C:\|)
Objects scanned: 309463
Time elapsed: 1 hour(s), 56 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

descriptionSystem Security Virus (HJT Log Included!) - Page 1 EmptyRe: System Security Virus (HJT Log Included!)

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Hello what are your computer specs?

............................................................................................

While my help is always free, please consider donating to keep this site alive: Donate

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------------------
System Information
------------------
Time of this report: 7/8/2009, 22:42:09
Machine name: ELVIS
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: DIM4500
BIOS: BIOS Date: 07/18/02 13:31:28 Ver: 08.00.00
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz
Memory: 1022MB RAM
Page File: 433MB used, 878MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: The registry information for the DirectPlay application 'Populous: The Beginning' is missing or damaged. You should reinstall that application.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6200
Manufacturer: NVIDIA
Chip type: GeForce 6200
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_02B9196E&REV_A1
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8198 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 12/10/2005 04:06:00, 3955456 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 12/10/2005 04:06:00, 3536768 bytes
Device Identifier: {D7B71E3E-4161-11CF-D85A-B32200C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0221
SubSys ID: 0x02B9196E
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Envy24 Family Audio (WDM)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1412&DEV_1724&SUBSYS_170514C3&REV_01
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: Envy24HF.sys
Driver Version: 5.12.0001.3652 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/15/2007 08:56:52, 627840 bytes
Other Files:
Driver Provider: VIA - IC Ensemble, Inc.
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: SoundMAX Digital Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_01321028&REV_01
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3508 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/28/2002 16:18:46, 500568 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Envy24 Family Audio (WDM)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: Envy24HF.sys
Driver Version: 5.12.0001.3652 (English)
Driver Attributes: Final Retail
Date and Size: 3/15/2007 08:56:52, 627840 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x0
Format Flags: 0x0

Description: SoundMAX Digital Audio
Default Sound Capture: No
Default Voice Capture: No
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3508 (English)
Driver Attributes: Final Retail
Date and Size: 5/28/2002 16:18:46, 500568 bytes
Cap Flags: 0x0
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
ICE MIDI External Port, Hardware (Kernel Mode), Input, No DLS, External
ICE MIDI External Port, Hardware (Kernel Mode), Output, No DLS, External
Envy24 Family Audio (WDM), Software (Kernel Mode), Output, DLS, Internal
SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
ICE MIDI External Port [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
ICE MIDI External Port [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24C4
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 14:45:37, 59520 bytes
| Driver: usbd.sys, 8/29/2002 16:00:00, 4736 bytes

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I have the rest of the DxDiag file if you would like to see that, also. It is fairly large, though.

Last edited by Flawda Coast on 9th July 2009, 2:49 am; edited 1 time in total

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I see, please do the following:


  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

............................................................................................

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2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Acoustica Effects Pack
Acoustica Mixcraft
Acoustica MP3 Audio Mixer
Adobe Acrobat 5.0
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Download Manager 1.2 (Remove Only)
Adobe Flash Player 10 Plugin
Adobe Photoshop CS2
Adobe Reader 7.0.7
Adobe Shockwave Player 11
AIM 6
AIM Toolbar
Aimersoft iPod Video Converter(Build 2.0.1.12)
AOL Uninstaller
Apple Mobile Device Support
Apple Software Update
AT&T Internet Security Wizard 1.5.11
AT&T Toolbar
ATI Display Driver
AVI Movie Player
AviSynth 2.5
BellSouth Application Management
Bonjour
BroadJump Client Foundation
Caesar 3
CCleaner (remove only)
Counter-Strike: Source
Creative Jukebox Driver
Creative NOMAD Jukebox Zen Xtra
Critical Update for Windows Media Player 11 (KB959772)
Dell | Support
Dell Picture Studio - Dell Image Expert
Dell ResourceCD
Dell Solution Center
DellConnect
Digital Line Detect
Diskeeper Lite
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
Download Updater (AOL LLC)
Easy CD Creator 5 Basic
Eek! Adder 6.0
Enfoques (remove only)
FastAccess®️ DSL Help Center 4.1
ffdshow [rev 1723] [2007-12-24]
Fraps (remove only)
Free Image Converter
Free Realms Installer
Free YouTube Uploader version 2.2
FriendBlasterPro
Futuremark Measurement Services Client
Garena
GdiplusUpgrade
Google Gears
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
HP Document Viewer 5.3
HP Extended Capabilities 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP Product Assistant
HP PSC & OfficeJet 5.3.B
HP Solution Center & Imaging Support Tools 5.3
HP Update
Image Resizer Powertoy for Windows XP
ISO Recorder
iTunes
Java Media Framework 2.1.1e
Java(TM) 6 Update 14
Kazaa Media Desktop 2.1.1
Lernout & Hauspie TruVoice American English TTS Engine
LG USB Modem driver
Macromedia Shockwave Player
Malwarebytes' Anti-Malware
M-Audio Producer USB
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Easy Assist v2
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2002
Microsoft Money 2002 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel Viewer 2003
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Picture It! Photo 2002
Microsoft Silverlight
Microsoft Speech SDK 5.1
Microsoft Streets and Trips 2002
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works 2002 Setup Launcher
Microsoft Works 6.0
Microsoft Works Suite Add-in for Microsoft Word
Microsoft XML Parser and SDK
Modem Helper
Mozilla Firefox (3.0.11)
Mozilla Firefox (3.1b3)
Mp3 Song Plays Increaser
MSN Toolbar
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML4 Parser
MUSICMATCH Jukebox
MySpace Views Increaser
NavNet
Network Play System (Patching)
Nokia Connectivity Cable Driver
Norton Security Scan
Norton Security Scan (Symantec Corporation)
NVIDIA Drivers
Orbit Downloader
Paint Shop Pro 7
PC Pitstop Optimize2 2.0
QuickTime
Radialpoint Security Services
ReaJPEG Pro 3.7
RealPlayer
Realtek RTL8139 Diagnostics Program
Riva FLV Encoder 2.0
Rosetta Stone V3
RTC Client API v1.2
Safari
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Session
Shockwave
Sierra Utilities
Starcraft Timer
Steam(TM)
Steinberg Cubase LE
SWF & FLV Player 3.0 (build 3.0.33.5106)
System Requirements Lab
The Increaser
Tube Increaser
Tube Increaser
TubeAdder
Tubeinator
TubeThunder DEMO
TVersity Codec Pack 1.2
TVersity Media Server 1.5 Beta
TVersity Media Server Pro 1.6 Beta
Uninstall 1.0.0.0
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office Outlook 2007 (KB969907)
Update for Outlook 2007 Junk Email Filter (kb970012)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Ventrilo Client
Virtual Earth 3D (Beta)
Visual Basic 4 Runtime Files
Visual Basic 4 Runtime Files (C:\WINDOWS\System32\)
Visual Basic 4 Runtime Files (C:\WINDOWS\System32\) #3
Web Savings from Ebates
Westell Firmware Upgrade
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
Xfire (remove only)

descriptionSystem Security Virus (HJT Log Included!) - Page 1 EmptyRe: System Security Virus (HJT Log Included!)

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I'm stumped, I will have my instructor look at it too see what he thinks about it.

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Alright, thanks a lot! And a restart has not fixed the problem. I was, however, able to log on to Xfire in "Safe Mode with Networking"

Firefox is also crashing frequently.

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I fixed it. Everything was working fine in safe mode, so I just decided to run the virus scanners in safe mode. I ran SmitFraudFix and ComboFix. Not sure if you would like the reports, though.

Thanks for everything! Cheesy Grin (sparkly

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Nope, it is happening again!!

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System Security is back? or just slowness?

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Slowness.

My computer, My documents, and control panel will not open. I booted up the computer this morning and the options weren't even there! So I had to go to the settings and switch them on, and then they worked fine.

Also, Firefox is freezing often.

But, last night, everything was working fine after I did the scans and about a hour later the My Computer and such wouldn't open up. I have no idea what this is!

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Bump.

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Hello.
Sorry for the delay.

Just looked through your uninstall list, you have a lot installed. If you don't use some of the software on that list, it would be best to uninstall what you don't use.

The logs look fine, not sure what's causing the slow downs.

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The computer is not too slow. The main problem for me now is just the firefox crashes and the Xfire and AIM freezing upon login.

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Hmm.
Try uninstall Spybot for now, see if it's the TeaTimer blocking it.

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I already uninstalled that program, but TeaTimer was still running. I believe I deleted the folder from Program Files, though.

The "My Computer" and "My Documents" and such are loading now. I had disabled most everything from Startup and Services.

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Don't disable services, some of them are important, for windows updates, etc.
Also, don't turn off the AV from startup, you need that running too for the anvirus to load correctly.

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I didn't disable any Microsoft services.

The bold ones are the enabled ones.

Services:
Adobe LM Service
Apple Mobile Device
Bonjour Service
Creative Service for CDROM Access
Diskeeper
FLEXnet Licensing Service
GoToAssist
Google Update Service
InstallDriver Table Manager
Windows CardSpace
Imapi Helper
Iomega App Services
iPod Service
Java Quick Starter
M-Audio Producer USB Installer
NVIDIA Display Driver Service
Microsoft Office Diagnostic Service
Office Source Engine
Pml Driver HPZ12
TVersityMediaServer
Windows Media Player Network Sharing Service
Iomega Active Disk


Startup:
NvCpl
ctfmon
WkDetect
DirectCD
ADUserMon
ctfmon
sprtcmd
HPWuSchd2
issch
iTunesHelper
NvCpl
NvMcTray
"nwiz
qttask
SearchSettings
Soccer Pic(2)
Soccer Pic
TeaTimer
jusched
HP Digital Imaging Monitor
HP Image Zone Fast Start

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Ok, looks good.
Still not sure why stuff is crashing then.

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Do you know anyway I can fix this?

descriptionSystem Security Virus (HJT Log Included!) - Page 1 EmptyRe: System Security Virus (HJT Log Included!)

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I contacted the Xfire support, and got this message back.

Your error message references the following file:

C:\WINDOWS\system32\TAPI32.dll

Unfortunately this is a different crash than the one that our 'fix' is for.


So, this is the corrupted file. Is there anyway I can fix this?

descriptionSystem Security Virus (HJT Log Included!) - Page 1 EmptyRe: System Security Virus (HJT Log Included!)

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Uninstall Xfire, then re-install should fix it.

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Re-installing did not fix this.

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Hmm.
Uninstall it again.

This time, delete it's folder: C:\Program Files\Xfire

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Delete folder before or after?

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Uninstall it and then delete the folder.

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Followed the directions, and it still did not work.

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Hello are you able to run xfire or it just won't connect?

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It loads, but once I enter my Username and Password it crashes.

Although, sometimes it does crash right when I start it up.

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Besides that is the system running better?

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I suppose so. But I would really like to run Xfire and AIM and the such. Firefox also crashes, but at least there aren't those annoying spyware pop-ups anymore :smile2:

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Not sure if we can fix the crashing, because the logs all look fine.
Although, looking back at your history logs here at this forum, if all these logs came from the same machine, then the machine has taken quite a beating. Sad tearing

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