Sopidkc, Virtumonde, PSW Online Gaming and various other tro

That command was meant to uninstall ComboFix

Did you enable TeaTimer? If not then do the following:

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Check "Resident TeaTimer" and OK any prompts

Is Spybot scanning on start up now?

No, thankfully Spybot seems to have stopped scanning at Startup.

We disabled Adwatch & Teatimer at the start of the process, do you suggest we enable them again now?

I know my Mum is very grateful for your help and I believe she will be making a donation to you when all is sorted out.

Ok, if you wish to enable them then yes it is up to you.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.

I'm afraid that something seems to have gone seriously wrong since the last message.

You'll recall that Mum cancelled the uninstallation of ComboFix towards the end of the process which I mentioned above and I don't know if that has caused the current problem.

Apparently, she tried to boot up yesterday and there was a message saying cannot install user settings or something similar, so she decided that she shouldn't use the pc and to wait for me to finish by doing the above, she switched the power off without closing down properly.

I've just been round to finish off the fixes etc, and got to the stage of clicking on the "User" button at the XP Welcome page. The PC seemingly froze so I rebooted. The PC booted up this time but there appears to be nothing in the Windows start up menu, the PC is running extremely slowly, there is no Internet Explorer and I cannot get on to the internet.

It seems that the PC has been half wiped, all of her documents have gone (lucky that we backed up!) but a lot of the programs that were installed before seem to still be on there, so the PC hasn't completely gone back to factory settings.

Can you advise? As I mention above, all of a sudden the PC's reaction seems incredibly slow.

Wouldn't suprise me to hear that...

Remember that I told you the backdoor allow remote access and remote attacks, and the attacker can go as far as destroying the OS literally. (linked to an article in page 1).

If I was you, I would probably format right now rather than messing around with this anymore.

Instructions how to format and reinstall Windows can be found Here