Hi How are you ? Great I hope:
I have a failed IE11 install where I have a issue printing web pages,
1)there is no uninstall file in the "Installed Updates" box in control panel
2) I cannot find the repository files to do a command line uninstall
here are my notes:
I did extensive trouble shooting & found that IE11 did not fully install so while it has what appears to be 95% functionality, the printing part is out of whack.
Also the install did not store the uninstall package in windows\servicing\packages folder, so it does not show up in programs & features/“Installed updates”.
i.e. since I couldn’t find IE11 in control panel I tried to uninstall from CMD prompt:
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart /quiet"
But there is no ‘Mum” file for Internet Explorer. The last one was for 2010 IE optional updates
Finally I tried to just backup the registry then, delete IE from Registry, but I could not totally delete, the stuff I could delete just repopulates when you open IE again, so the final thing I tried to have the EU login & see if you look under computer/installed updates to see if IE11 install is there. No luck there.
1 thing you can run while the EU is logged in is from CMD ICACLS "%userprofile%\AppData\Local\Temp\Low" /setintegritylevel (OI)(CI)low
The other is maybe have EU log out & try to backup registry, create a restore point & simply delete the IE registry remotely, then try to run the install.
I didn’t try over the weekend in case it whacks the system.
I need to find a way to to uninstall the invisible app OR repair it to where it has full functionality & can be uninstalled when next version is released. I have been have not found a solid hint. If you try to re-install it will say another install did nit complete.
I also ran CCleaner, Malwarebytes, removed 14 threats, Ran McAfee Virus scan 0 threats found.
We have even entertained the theory that the hard drive may be corrupted, but I ran SCF SCANNOW & CHKDSK /F /R did not see any corruption & CHKDSK did not fix any issue.
Please help ! Thanks & have a great weekend/week !
Tony Sutton
I have a failed IE11 install where I have a issue printing web pages,
1)there is no uninstall file in the "Installed Updates" box in control panel
2) I cannot find the repository files to do a command line uninstall
here are my notes:
I did extensive trouble shooting & found that IE11 did not fully install so while it has what appears to be 95% functionality, the printing part is out of whack.
Also the install did not store the uninstall package in windows\servicing\packages folder, so it does not show up in programs & features/“Installed updates”.
i.e. since I couldn’t find IE11 in control panel I tried to uninstall from CMD prompt:
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart /quiet"
But there is no ‘Mum” file for Internet Explorer. The last one was for 2010 IE optional updates
Finally I tried to just backup the registry then, delete IE from Registry, but I could not totally delete, the stuff I could delete just repopulates when you open IE again, so the final thing I tried to have the EU login & see if you look under computer/installed updates to see if IE11 install is there. No luck there.
1 thing you can run while the EU is logged in is from CMD ICACLS "%userprofile%\AppData\Local\Temp\Low" /setintegritylevel (OI)(CI)low
The other is maybe have EU log out & try to backup registry, create a restore point & simply delete the IE registry remotely, then try to run the install.
I didn’t try over the weekend in case it whacks the system.
I need to find a way to to uninstall the invisible app OR repair it to where it has full functionality & can be uninstalled when next version is released. I have been have not found a solid hint. If you try to re-install it will say another install did nit complete.
I also ran CCleaner, Malwarebytes, removed 14 threats, Ran McAfee Virus scan 0 threats found.
We have even entertained the theory that the hard drive may be corrupted, but I ran SCF SCANNOW & CHKDSK /F /R did not see any corruption & CHKDSK did not fix any issue.
Please help ! Thanks & have a great weekend/week !
Tony Sutton