Agent.ODG

Need help removing AGENT.OGD. The computer was loaded with malware and was unusable. I got all but this one. I downloaded to thumb drive the latest Java, JavaRa, and HijackThis and will install. I am reluctant to put computer back on Web to get latest Windows updates with active malware…wondering if I can avoid the Web until problem is solved? Since you require critical updates, I’ll do this if you think the Web will not make the problem worse. What do you think?

Please download the current version of HijackThis from HERE

• Double click and run the installer.
  
• It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  
• After installing, you should get the user agreement, press accept and Hijack This will run.
  
• Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.
  

thanks for the help. Here is the logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:19:14 AM, on 5/27/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\MsiExec.exe
C:\Steve\Hijackthis\hijackgpthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alta.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F3 - REG:win.ini: run=C:\windows\system32\drivers\nVIDIA\dll\rundll.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [Microsoft Update] WinUpdate32.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\820965632.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Microsoft Update] WinUpdate32.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: Webroot Client Service (wrconsumerservice) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 6087 bytes

• Open HijackThis
  
• Choose "Do a system scan only"
  
• Check the boxes in front of these lines:
  
  
  O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
  O4 - HKUS\S-1-5-18\..\Run: [Microsoft Update] WinUpdate32.exe (User 'SYSTEM')
  O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\820965632.exe (User 'SYSTEM')
  
  
  
  
• Press "Fix Checked"
  
• Close Hijack This.
  

• Download combofix from here
  Link 1
  Link 2
  

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.
See HERE for how to disable your AV..

• Double click on ComboFix.exe.
  
• Follow the prompts. NOTE:
  
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
  ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  
• Allow combofix to run
  
• Post C:\combofix.txt back here.
  
  Note:
  Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  

Thanks for the reply. I followed the steps but got stuck launching ComboFix (name changed to Combo-Fix at download). When I launch it, a small progress bar comes up then a window pops us that simply says "Error" with an "OK" button to acknowledge the error. No other information is offered. I tried this in both normal mode and safe mode. Sidebar: at first boot up, a program called “Status” keeps trying to install. If I cancel it enough, it stops. May not be related at all. One other thing, after Combo-Fix fails, the program is removed from the computer.

I worked on this throughout the day and tried every combination I could think of to get ComboFix to run, but could not. I doubled checked and all the virus protect software is disabled. I had been running NOD32, Windows Defender and Spybot. Theis last time I ran Hijack This again and am posting the log file here:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:55:47 PM, on 5/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\reader_s.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\93.tmp
c:\program Files\ThunMail\testabd.exe
C:\WINDOWS\System32\SYSDLL.exe
C:\WINDOWS\dhcp\svchost.exe
C:\WINDOWS\system32\3361\SVCHOST.exe
C:\WINDOWS\services.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\sopidkc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\3361\SVCHOST.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\services.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\HP\DIGITA~1\bin\hpqbam08.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\kwilliam\reader_s.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\MsiExec.exe
C:\Steve\Hijackthis\hijackgpthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alta.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F3 - REG:win.ini: run=C:\windows\system32\drivers\nVIDIA\dll\rundll.exe
O1 - Hosts: 63.119.44.200 www.exoticforests.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: 504139 helper - {D2CADE3F-B3E0-4B74-B338-71D70910BBCA} - C:\WINDOWS\system32\sysloc\sysloc.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKLM\..\Run: [svchost.exe] "C:\WINDOWS\system32\3361\SVCHOST.exe"
O4 - HKLM\..\Run: [services] C:\WINDOWS\services.exe
O4 - HKLM\..\RunOnce: [svchost.exe] "C:\WINDOWS\system32\3361\SVCHOST.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [reader_s] C:\Documents and Settings\kwilliam\reader_s.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [SYSDLL] SYSDLL (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Dhcp server (DhcpSrv) - Unknown owner - C:\WINDOWS\dhcp\svchost.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: sopidkc Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe

--
End of file - 7171 bytes

Then I tried to run ComboFix again. This time, after the progress bar I got the message that “some files could not be copied” and ComboFix froze. I rebooted the computer and tried again. This time I got the Error message again and ComboFix deleted itself. I have a screen shot but cannot attach.

Hello.
Forget Combofix, nothing we can do here, game over.

I'm afraid I have bad news.

Your system is infected with a polymorphic file infector called Virut. Virut is capable of infecting all the machine's executable files (.exe) and screensaver files (.scr). However, the problem is that the virus has a number of bugs in its code, and as a result, it may misinfect a proportion of executable files and therefore, the files are corrupted beyond repair. As of now, security experts suggest that a format and clean install, or destructive recovery if you have an OEM recovery partition, is the best way to clean the infection and it is the best and safest way to return the machine to its normal working state.

Backup all your documents and important items (personal data, work documents, etc) only. DO NOT backup any executable files (softwares) and screensavers (*.scr). It attempts to infect any accessed .exe or .scr files by appending itself to the executable.

Also, avoid backing up compressed files (zip/cab/rar) files that have .exe or .scr files inside them. Virut can penetrate and infect .exe files inside compressed files too.

Recent variants also modify htm, html, asp and php files.

Do not back up to another machine, as it may become compromised. Burn to DVD/CD, or to an external drive which has nothing else on it, and which you can format should it happen to become infected from the backups.


For more information, please see Here

Instructions how to format and reinstall Windows can be found Here

Wow chilling. I won’t fool around with it; I’ll Fdisk and do a clean install. I moved no executables from this machine and any other, but I did move .TXT files and images. I also copied executables into this machine via thumb drive from another. I did not launch any executables from the thumb drive, though. Any chance VIRUT found the unused executables on the thumb drive and passed to the second machine? Would Norton or McAffee have caught such an attempt to transfer?

Thanks a lot for your help and I will support your work.