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descriptionAntivirprotection Virus EmptyAntivirprotection Virus

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I picked up this virus yesterday and it keeps alerting me and opening windows offering "Spyware Protect 2009 " Software. I keep clicking no and it reopens again within 60 seconds. Please help!

Dingle

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:25:21 PM, on 5/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\sysguard.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\sysocmgr.exe
C:\Program Files\Trend Micro\Internet Security\UfNavi.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: BHO - {BBD4551A-9B23-41cd-9BCD-818AA2DA7B63} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [Uninstall getPlus(R) for Adobe] "C:\Program Files\NOS\bin\getPlus_HelperSvc.exe" /UninstallGet1noarp
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RealUpgradeHelper] "C:\Program Files\Common Files\Real\Update_OB\upgrdhlp.exe" "RealNetworks|RealPlayer|6.0" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RealUpgradeHelper] "C:\Program Files\Common Files\Real\Update_OB\upgrdhlp.exe" "RealNetworks|RealPlayer|6.0" (User 'Default user')
O4 - Startup: Palm Registration.lnk = C:\Program Files\Palm\register.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1193083196750
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\skuns.dat C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel®️ Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 12579 bytes

descriptionAntivirprotection Virus EmptyRe: Antivirprotection Virus

more_horiz
Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: BHO - {BBD4551A-9B23-41cd-9BCD-818AA2DA7B63} - C:\WINDOWS\system32\iehelper.dll
    O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
    O20 - AppInit_DLLs: C:\WINDOWS\system32\skuns.dat C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionAntivirprotection Virus EmptyAntivirprotection virus

more_horiz
Belahzur,

Thank you ! The virus was removed by Hijack This solution. I downloaded Malwarebytes' Anti-Malware,but was unable to open it. I uninstalled it and downloaded it again, but I still could not open it. My original problem is solved, but do you have a solution to the downloaded program?

Thanks,

Dingle

Belahzur wrote:
Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: BHO - {BBD4551A-9B23-41cd-9BCD-818AA2DA7B63} - C:\WINDOWS\system32\iehelper.dll
    O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
    O20 - AppInit_DLLs: C:\WINDOWS\system32\skuns.dat C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionAntivirprotection Virus EmptyRe: Antivirprotection Virus

more_horiz

  • Download combofix from here
    Link 1
    Link 2

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:

    Antivirprotection Virus CF_download_FF

    Antivirprotection Virus CF_download_rename

    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV. (Trend Micro)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Antivirprotection Virus Rcauto10

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    Antivirprotection Virus Whatne10

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionAntivirprotection Virus EmptyCombofix.txt

more_horiz
ComboFix 09-05-20.A1 - James Dailey 05/21/2009 16:10.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.649 [GMT -4:00]
Running from: c:\documents and settings\James Dailey\Desktop\Combo-Fix.exe
AV: Trend Micro Internet Security *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\James Dailey\Application Data\AntiSpywareBot
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\Log\2007 Oct 08 - 11_46_46 AM_625.log
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\Log\2007 Sep 21 - 05_38_28 PM_703.log
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\Log\2007 Sep 21 - 05_38_30 PM_343.log
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\rs.dat
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\Settings\CustomScan.stg
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\Settings\IgnoreList.stg
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\Settings\ScanInfo.stg
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\Settings\ScanResults.stg
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\Settings\SelectedFolders.stg
c:\documents and settings\James Dailey\Application Data\AntiSpywareBot\Settings\Settings.stg
c:\windows\sysguard.exe
c:\windows\system32\drivers\UACxomxbrnnrbvypwf.sys
c:\windows\system32\UACcqcrnwwdbcqtpiq.dll
c:\windows\system32\UACgenausbakewhuxc.dat
c:\windows\system32\UAChnnutarmbtdrnqj.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACjtwtlilydbmrool.dll
c:\windows\system32\UACkffvuaafnuordmy.dll
c:\windows\system32\UAClopsqvrfmpgesls.dll
c:\windows\system32\UACneuaajccjptvuxc.log
c:\windows\system32\UACrbjhsixnrmcbwko.log
c:\windows\system32\UACtbpnnbkstcrcfvx.log
c:\windows\Tasks.\AntiSpywareBot Scheduled Scan.job

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-04-21 to 2009-05-21 )))))))))))))))))))))))))))))))
.

2009-05-21 15:52 . 2009-04-06 19:32 15504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-05-21 15:52 . 2009-04-06 19:32 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-21 15:52 . 2009-05-21 15:52 -------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-20 20:54 . 2009-05-21 15:52 -------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-05-20 19:06 . 2009-05-20 19:06 -------- d-----w c:\program files\Common Files\Adobe AIR
2009-05-20 19:00 . 2009-05-20 20:30 -------- d-----w c:\documents and settings\All Users\Application Data\NOS
2009-05-20 19:00 . 2009-05-20 20:30 -------- d-----w c:\program files\NOS
2009-04-22 21:59 . 2009-04-22 21:59 -------- d-----w c:\windows\system32\log
2009-04-22 21:31 . 2009-04-02 20:00 52624 ----a-w c:\windows\system32\drivers\tmevtmgr.sys
2009-04-22 21:31 . 2009-04-02 20:00 142864 ----a-w c:\windows\system32\drivers\tmcomm.sys
2009-04-22 21:31 . 2009-04-02 20:00 52752 ----a-w c:\windows\system32\drivers\tmactmon.sys
2009-04-22 21:30 . 2009-04-27 17:22 -------- d-----w c:\documents and settings\All Users\Application Data\Trend Micro
2009-04-22 21:18 . 2008-08-16 06:53 1195448 ----a-w c:\windows\system32\drivers\vsapint.sys
2009-04-22 21:18 . 2009-04-22 21:18 333328 ----a-w c:\windows\system32\drivers\TM_CFW.sys
2009-04-22 21:18 . 2008-08-16 07:00 205328 ----a-w c:\windows\system32\drivers\tmxpflt.sys
2009-04-22 21:18 . 2009-04-22 21:18 65936 ----a-w c:\windows\system32\drivers\tmtdi.sys
2009-04-22 21:18 . 2008-08-16 07:00 36368 ----a-w c:\windows\system32\drivers\tmpreflt.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-20 19:06 . 2006-08-16 23:38 -------- d-----w c:\program files\Common Files\Adobe
2009-04-27 01:07 . 2006-08-25 12:01 56 --sh--r c:\windows\system32\694311EEC4.sys
2009-04-27 01:07 . 2006-08-17 00:45 5018 --sha-w c:\windows\system32\KGyGaAvL.sys
2009-04-22 21:31 . 2006-08-14 22:49 -------- d-----w c:\program files\Trend Micro
2009-03-06 14:22 . 2005-08-16 09:18 284160 ----a-w c:\windows\system32\pdh.dll
2009-03-03 00:18 . 2005-08-16 09:18 826368 ----a-w c:\windows\system32\wininet.dll
2006-09-14 20:42 . 2006-09-14 20:42 251 ----a-w c:\program files\wt3d.ini
2008-06-25 21:46 . 2006-08-17 00:45 88 --sh--r c:\windows\system32\C4EE114369.sys
.

------- Sigcheck -------

[-] 2004-08-10 10:00 24576 39B1FFB03C2296323832ACBAE50D2AFF c:\windows\$NtServicePackUninstall$\userinit.exe
[7] 2008-04-14 00:12 26112 A93AEE1928A9D7CE3E16D24EC7380F89 c:\windows\ServicePackFiles\i386\userinit.exe
[7] 2008-04-14 00:12 26112 A93AEE1928A9D7CE3E16D24EC7380F89 c:\windows\system32\userinit.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="c:\program files\NetWaiting\netWaiting.exe" [2003-09-10 20480]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-03 68856]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"OE"="c:\program files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" [2009-04-22 492808]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-15 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-15 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-15 114688]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-01-30 29744]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe" [2006-01-13 196608]
"HPHmon03"="c:\windows\system32\hphmon03.exe" [2006-01-13 311296]
"Omnipage"="c:\program files\ScanSoft\OmniPageSE\opware32.exe" [2002-02-21 49152]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2005-09-09 110592]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\point32.exe" [2005-03-23 217088]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 4.0\apdproxy.exe" [2005-09-09 57344]
"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2007-02-02 684032]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-10-09 185896]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-11-07 111936]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2008-09-22 1398024]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-03-23 339968]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RealUpgradeHelper"="c:\program files\Common Files\Real\Update_OB\upgrdhlp.exe" [2008-10-09 136768]

c:\documents and settings\James Dailey\Start Menu\Programs\Startup\
Palm Registration.lnk - c:\program files\Palm\register.exe [2005-8-8 2494464]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-8-14 24576]
HOTSYNCSHORTCUTNAME.lnk - c:\program files\Palm\Hotsync.exe [2004-6-9 471040]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Adobe\\Photoshop Elements 4.0\\AdobePhotoshopElementsMediaServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [4/22/2009 5:31 PM 52624]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [4/22/2009 5:18 PM 36368]
R3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [8/17/2006 10:17 AM 18864]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [4/22/2009 5:18 PM 333328]
R3 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~2\TmPfw.exe [4/22/2009 5:32 PM 488768]
R3 tmproxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [4/22/2009 5:32 PM 648456]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe --> c:\program files\NOS\bin\getPlus_HelperSvc.exe [?]
S3 GoogleDesktopManager-093007-112848;Google Desktop Manager 5.5.709.30344;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [8/14/2006 6:51 PM 29744]
.
Contents of the 'Scheduled Tasks' folder

2009-05-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-05-21 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-02-01 21:08]

2009-01-26 c:\windows\Tasks\ParetoLogic Privacy Controls_{3A69F602-DB49-11DD-96CC-00038A000015}.job
- c:\program files\ParetoLogic\Privacy Controls\Pareto_PC.exe [2008-11-25 16:27]

2009-05-20 c:\windows\Tasks\ParetoLogic Registration.job
- c:\program files\Common Files\ParetoLogic\UUS2\UUS.dll [2008-02-22 17:25]

2009-04-28 c:\windows\Tasks\ParetoLogic Update Version2.job
- c:\program files\Common Files\ParetoLogic\UUS2\Pareto_Update.exe [2008-02-22 17:25]

2009-05-21 c:\windows\Tasks\RegCure Program Check.job
- c:\program files\RegCure\RegCure.exe [2008-11-27 18:55]

2009-02-05 c:\windows\Tasks\RegCure.job
- c:\program files\RegCure\RegCure.exe [2008-11-27 18:55]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-21 16:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-05-21 16:17
ComboFix-quarantined-files.txt 2009-05-21 20:16

Pre-Run: 216,527,740,928 bytes free
Post-Run: 218,661,982,208 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

192 --- E O F --- 2009-04-16 12:44

descriptionAntivirprotection Virus EmptyRe: Antivirprotection Virus

more_horiz
Malwarebytes' Anti-Malware now working.

Thanks,

Dingle

descriptionAntivirprotection Virus EmptyRe: Antivirprotection Virus

more_horiz
Hello.
I need you to upload one of your system files for a scan, it might be infected.

Submit a file for analysis.

  1. Please visit this website: Jotti's Malware Scanner
  2. Press the "Browse" button and locate the following file in bold:
    C:\WINDOWS\system32\userinit.exe
  3. Press the "Submit File button to submit the file for analysis.
  4. Allow it to be scanned, it could take a few minutes depending on server load.
  5. Copy and paste the result back here.

descriptionAntivirprotection Virus EmptyRe: Antivirprotection Virus

more_horiz
Belahzur,



Jotti's malware scan
This file has been scanned before. The results for this previous scan are listed below.





--------------------------------------------------------------------------------

Filename: win32x.exe
Status: Scan finished. 0 out of 19 scanners reported malware.
Scan taken on: Sat 16 May 2009 15:33:14 (CET) Permalink



--------------------------------------------------------------------------------
Additional info
File size: 26112 bytes
Filetype: PE32 executable for MS Windows (GUI) Intel 80386 32-bit
MD5: a93aee1928a9d7ce3e16d24ec7380f89
SHA1: 513f8bdf67a5a9e09803cfb61f590b39f2683853







Scanners
2009-05-16 Found nothing 2009-05-15 Found nothing
2009-05-16 Found nothing 2009-05-16 Found nothing
2009-05-15 Found nothing 2009-05-16 Found nothing
Scanner unavailable 2009-05-15 Found nothing
2009-05-15 Found nothing 2009-05-15 Found nothing
2009-05-16 Found nothing 2009-05-16 Found nothing
2009-05-15 Found nothing 2009-05-15 Found nothing
2009-05-16 Found nothing 2009-05-16 Found nothing
2009-05-16 Found nothing 2009-05-15 Found nothing
2009-05-16 Found nothing 2009-05-15 Found nothing



--------------------------------------------------------------------------------




Scan a file - Hash search - Frequently Asked Questions - Privacy policy

©️ 2004-2009 Jotti

Sponsored by Hotelscraper

descriptionAntivirprotection Virus EmptyRe: Antivirprotection Virus

more_horiz
Hello.
Don't think it's infected, which is good.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u

Antivirprotection Virus CF_Cleanup

This will also reset your restore points.

How is the machine running now?

descriptionAntivirprotection Virus EmptyThanks to Belahzur

more_horiz
Belahzur,

All problems solved. Thank you very much for your help. I have made a donation in your name. Have a great day !

dingle

descriptionAntivirprotection Virus EmptyRe: Antivirprotection Virus

more_horiz
Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

descriptionAntivirprotection Virus EmptyRe: Antivirprotection Virus

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