please help can not remove winibluesoft?

i downloaded Malwarebytes' Anti-Malware but it wil not open.

please help asap this is driving me crazy!!!!

justin

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

• Click on Avenger.zip to open the file
  
• Extract avenger.exe to your desktop
  

Note: This tool was posted specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Leave the script box empty.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows Vista

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "gxvxcserv.sys" found!
ImagePath: \systemroot\system32\drivers\gxvxcpxbyfrbpsvquwpoqgqpedmtnivmschxx.sys
Start Type: 1 (System)

Rootkit scan completed.


Completed script processing.

*******************

Finished! Terminate.

i forgot to click the disable rootkits so i re did it... here are the new results...

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows Vista

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "gxvxcserv.sys" found!
ImagePath: \systemroot\system32\drivers\gxvxcpxbyfrbpsvquwpoqgqpedmtnivmschxx.sys
Driver disabled successfully.

Rootkit scan completed.


Completed script processing.

*******************

Finished! Terminate.

1. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Drivers to delete:
gxvxcserv.sys

Files to delete:
C:\WINDOWS\system32\drivers\gxvxcpxbyfrbpsvquwpoqgqpedmtnivmschxx.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Now, start The Avenger program by clicking on its icon on your desktop.

• Under "Input script here:", paste in the script from the quote box above.
  
• Leave the ticked box "Scan for rootkit" ticked.
  
• Then tick "Disable any rootkits found"
  
• Now click on the Execute to begin execution of the script.
  
• Answer "Yes" twice when prompted.
  
  The Avenger will automatically do the following:
  
  
• It will Restart your computer.
  
• On reboot, it will briefly open a black command window on your desktop, this is normal.
  
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
  

3. Please copy/paste the content of c:\avenger.txt into your reply.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows Vista

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "gxvxcserv.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\gxvxcpxbyfrbpsvquwpoqgqpedmtnivmschxx.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

Malwarebytes' Anti-Malware 1.36
Database version: 2060
Windows 6.0.6001 Service Pack 1

5/7/2009 2:38:33 PM
mbam-log-2009-05-07 (14-38-33).txt

Scan type: Quick Scan
Objects scanned: 72270
Time elapsed: 9 minute(s), 26 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 2
Registry Data Items Infected: 16
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
C:\Windows\System32\setup2.exe (Trojan.FakeAlert) -> Failed to unload process.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\WiniBlueSoft (Rogue.WiniBlue) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\{NSINAME} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\setup2.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\WiniBlueSoft (Rogue.WiniBlue) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{869e1b0f-8670-410f-b81f-2e03f41008f5}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{869e1b0f-8670-410f-b81f-2e03f41008f5}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{e7a70200-abbe-479a-baa8-bbd324036da9}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{869e1b0f-8670-410f-b81f-2e03f41008f5}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{869e1b0f-8670-410f-b81f-2e03f41008f5}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{e7a70200-abbe-479a-baa8-bbd324036da9}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{869e1b0f-8670-410f-b81f-2e03f41008f5}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{869e1b0f-8670-410f-b81f-2e03f41008f5}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{e7a70200-abbe-479a-baa8-bbd324036da9}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{869e1b0f-8670-410f-b81f-2e03f41008f5}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{869e1b0f-8670-410f-b81f-2e03f41008f5}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{e7a70200-abbe-479a-baa8-bbd324036da9}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.234,85.255.112.185 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\setup2.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\Users\Justin\AppData\Local\Temp\setup2.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Windows\System32\16925hiefz080.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\gxvxccounter (Trojan.DNSchanger) -> Quarantined and deleted successfully.
C:\Windows\System32\gxvxcetngccbvyiqkobxruqivnwupptalfwwe.dll (Trojan.Agent) -> Quarantined and deleted successfully.


everything seems to be working okk now!

Hello.
Please open MBAM again and go into the update tab.
Press "Check for updates" and let the update be downloaded, so you should now have the newest database.

We will run another scan soon to make sure we got it all.

• Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
  Link 1
  Link 2
  
• Double click DDS.scr to run
  
• When complete, two logs will open. Save both of the report to your Desktop.
  
• Copy and paste DDS.txt back here, I don't need to see attach.txt.