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I need help with removal of BankerFox.A

2 posters

descriptionI need help with removal of BankerFox.A EmptyI need help with removal of BankerFox.A

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I tried to follow the steps to update java and adobe but my computer would not let me. It gives me a message that says "the window installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. contact your support personnel for assistance."
Other than that here is the log file from "hjt". Please help!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:36 AM, on 5/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\ADP\CollectAll\ADPSchedule.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\FacetCorp\FacetWin\fwagent.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\FacetCorp\FacetWin\fwt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\FacetCorp\FacetWin\fwt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1071114
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1071114
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
O1 - Hosts: ::1 localhost
O1 - Hosts: 94.232.248.66 browser-security.microsoft.com
O1 - Hosts: 94.232.248.66 antivguardian.com
O1 - Hosts: 94.232.248.66 www.antivguardian.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: BHO - {BBD4551A-9B23-41cd-9BCD-818AA2DA7B63} - C:\WINDOWS\system32\iehelper.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: (no name) - {e7dc5da7-9756-4344-b881-d88f09bc35dc} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [ADP Scheduler] C:\Program Files\ADP\CollectAll\ADPSchedule.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
O4 - Global Startup: Dell Network Assistant.lnk = ?
O4 - Global Startup: FacetWin Agent.lnk = C:\Program Files\FacetCorp\FacetWin\fwagent.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Web-Based Email Tools - http://email02.secureserver.net/Download.CAB
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6E704581-CCAE-46D2-9C64-20D724B3624E} (UnagiAx Class) - http://radaol-prod-web-rr.streamops.aol.com/mediaplugin/3.0.84.2/win32/unagi3.0.84.2.cab
O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.parallelgraphics.com/l2/bin/cortvrml.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 11185 bytes

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

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Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,
    O1 - Hosts: ::1 localhost
    O1 - Hosts: 94.232.248.66 browser-security.microsoft.com
    O1 - Hosts: 94.232.248.66 antivguardian.com
    O1 - Hosts: 94.232.248.66 www.antivguardian.com
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: BHO - {BBD4551A-9B23-41cd-9BCD-818AA2DA7B63} - C:\WINDOWS\system32\iehelper.dll
    O2 - BHO: (no name) - {e7dc5da7-9756-4344-b881-d88f09bc35dc} - (no file)
    O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe


  • Press "Fix Checked"
  • Close Hijack This.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop

Note: This tool was posted specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


2. Now, start The Avenger program by clicking on its icon on your desktop.

  • Leave the script box empty.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
3. Please copy/paste the content of c:\avenger.txt into your reply.

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

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Here is the content of content of c:\avenger.txt from the avenger note pad


Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.



No rootkits found!


Completed script processing.

*******************

Finished! Terminate.

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

more_horiz
Here is the content of content of c:\avenger.txt from the avenger note pad


Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!


Completed script processing.

*******************

Finished! Terminate.

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

more_horiz
Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionI need help with removal of BankerFox.A Emptymbam log

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Ok this is what the mbam log says:--->

Malwarebytes' Anti-Malware 1.36
Database version: 2078
Windows 5.1.2600 Service Pack 3

5/5/2009 1:51:39 PM
mbam-log-2009-05-05 (13-51-39).txt

Scan type: Quick Scan
Objects scanned: 90724
Time elapsed: 11 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7d5dd829-6c90-42c5-b54c-2afa82f988ba} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UACd.sys (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) ->
Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.Data) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\bridge auto parts\Local Settings\Temp\UAC8414.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Stolen.Data) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.Data) -> Quarantined and deleted successfully.

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

more_horiz
Hello.
We have to go deeper.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
  • Double click DDS.scr to run
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste both reports back here. Use more than one post if needed.

descriptionI need help with removal of BankerFox.A EmptyDDS.txt

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DDS.txt LOG

DDS (Ver_09-03-16.01) - NTFSx86
Run by bridge auto parts at 14:16:40.95 on Tue 05/05/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.514 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\ADP\CollectAll\ADPSchedule.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\FacetCorp\FacetWin\fwagent.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\FacetCorp\FacetWin\fwt.exe
C:\Program Files\FacetCorp\FacetWin\fwt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\bridge auto parts\Local Settings\Temporary Internet Files\Content.IE5\LEOHK6XM\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1071114
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: []
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] c:\dell\dsca.exe 3
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [ADP Scheduler] c:\program files\adp\collectall\ADPSchedule.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellne~1.lnk - c:\windows\installer\{0240bdfb-2995-4a3f-8c96-18d41282b716}\Icon0240BDFB3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\facetw~1.lnk - c:\program files\facetcorp\facetwin\fwagent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
Trusted Zone: ameritrade.com\wwws
Trusted Zone: tdameritrade.com\www
DPF: Web-Based Email Tools - hxxp://email02.secureserver.net/Download.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {6E704581-CCAE-46D2-9C64-20D724B3624E} - hxxp://radaol-prod-web-rr.streamops.aol.com/mediaplugin/3.0.84.2/win32/unagi3.0.84.2.cab
DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} - hxxp://www.parallelgraphics.com/l2/bin/cortvrml.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-10 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-12-13 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-10 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-4-10 908568]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-4-10 298776]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-5-5 33176]

=============== Created Last 30 ================

2009-05-05 13:37 --d----- c:\docume~1\bridge~1\applic~1\Malwarebytes
2009-05-05 13:37 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-05-05 13:37 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-05 13:37 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-05 13:37 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-04 17:51 --d----- c:\program files\Trend Micro
2009-04-10 17:03 --d-h--- C:\$AVG8.VAULT$
2009-04-10 08:48 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-04-10 08:48 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-04-10 08:48 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-04-10 08:48 --d----- c:\windows\system32\drivers\Avg
2009-04-10 08:48 --d----- c:\docume~1\bridge~1\applic~1\AVGTOOLBAR
2009-04-10 08:48 --d----- c:\program files\AVG
2009-04-10 08:48 --d----- c:\docume~1\alluse~1\applic~1\avg8

==================== Find3M ====================

2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-18 12:31 2,228 a------- c:\docume~1\bridge~1\applic~1\wklnhst.dat
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 20:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-28 00:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 06:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 06:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 01:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-09 08:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 08:10 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-02-09 08:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 08:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 08:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 08:10 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-02-09 08:10 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-02-09 08:10 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-02-09 08:10 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-02-09 08:10 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-07 19:02 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-06 07:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 07:11 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-02-06 07:08 2,189,056 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-06 07:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 07:06 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-06 06:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 06:39 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-02-06 06:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 06:32 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-06 06:10 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2008-05-19 11:43 56,912 a------- c:\documents and settings\bridge auto parts\g2mdlhlpx.exe
2008-03-20 16:04 557,056 a------- c:\documents and settings\bridge auto parts\GoToAssist_phone__317_en.exe
2008-10-30 09:04 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008103020081031\index.dat

============= FINISH: 14:17:03.35 ===============

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

more_horiz
Please post the other log too.

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

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the other log said not to post but to attach in a zip file how can i do this on this forum? Or should I just post it?

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

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Just post it. Smile...

descriptionI need help with removal of BankerFox.A EmptyOK heres the first half

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 11/28/2007 9:55:01 AM
System Uptime: 5/5/2009 1:52:31 PM (1 hours ago)

Motherboard: Dell Inc. | | 0CU409
Processor: Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz | Socket 775 | 1596/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 233 GiB total, 219.529 GiB free.
D: is CDROM ()
E: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP355: 2/3/2009 5:48:53 PM - Software Distribution Service 3.0
RP356: 2/4/2009 9:24:18 AM - Software Distribution Service 3.0
RP357: 2/4/2009 10:17:46 AM - Software Distribution Service 3.0
RP358: 2/4/2009 1:24:29 PM - Software Distribution Service 3.0
RP359: 2/4/2009 1:25:27 PM - Software Distribution Service 3.0
RP360: 2/4/2009 1:27:07 PM - Software Distribution Service 3.0
RP361: 2/4/2009 1:33:47 PM - Software Distribution Service 3.0
RP362: 2/4/2009 5:35:00 PM - Software Distribution Service 3.0
RP363: 2/5/2009 9:51:21 AM - Software Distribution Service 3.0
RP364: 2/6/2009 12:56:57 PM - Software Distribution Service 3.0
RP365: 2/6/2009 5:52:38 PM - Software Distribution Service 3.0
RP366: 2/9/2009 8:19:36 AM - Software Distribution Service 3.0
RP367: 2/9/2009 5:48:51 PM - Software Distribution Service 3.0
RP368: 2/10/2009 8:46:11 AM - Software Distribution Service 3.0
RP369: 2/10/2009 5:50:04 PM - Software Distribution Service 3.0
RP370: 2/11/2009 5:16:30 PM - Software Distribution Service 3.0
RP371: 2/12/2009 9:41:52 AM - Software Distribution Service 3.0
RP372: 2/13/2009 3:00:13 AM - Software Distribution Service 3.0
RP373: 2/13/2009 5:44:21 PM - Software Distribution Service 3.0
RP374: 2/16/2009 8:09:00 AM - Software Distribution Service 3.0
RP375: 2/16/2009 5:57:43 PM - Software Distribution Service 3.0
RP376: 2/17/2009 5:54:09 PM - Software Distribution Service 3.0
RP377: 2/18/2009 8:17:47 AM - Software Distribution Service 3.0
RP378: 2/18/2009 5:54:02 PM - Software Distribution Service 3.0
RP379: 2/19/2009 9:53:10 AM - Software Distribution Service 3.0
RP380: 2/20/2009 3:00:13 AM - Software Distribution Service 3.0
RP381: 2/20/2009 5:54:51 PM - Software Distribution Service 3.0
RP382: 2/23/2009 8:18:37 AM - Software Distribution Service 3.0
RP383: 2/23/2009 6:01:44 PM - Software Distribution Service 3.0
RP384: 2/24/2009 5:57:24 PM - Software Distribution Service 3.0
RP385: 2/25/2009 5:56:45 PM - Software Distribution Service 3.0
RP386: 2/27/2009 8:34:12 AM - Software Distribution Service 3.0
RP387: 2/27/2009 5:24:10 PM - Software Distribution Service 3.0
RP388: 3/2/2009 9:31:29 AM - Software Distribution Service 3.0
RP389: 3/2/2009 2:46:12 PM - Software Distribution Service 3.0
RP390: 3/3/2009 8:09:09 AM - Software Distribution Service 3.0
RP391: 3/3/2009 6:04:50 PM - Software Distribution Service 3.0
RP392: 3/4/2009 8:18:48 AM - Software Distribution Service 3.0
RP393: 3/4/2009 2:01:40 PM - Software Distribution Service 3.0
RP394: 3/4/2009 5:55:08 PM - Software Distribution Service 3.0
RP395: 3/6/2009 8:12:17 AM - Software Distribution Service 3.0
RP396: 3/6/2009 5:52:09 PM - Software Distribution Service 3.0
RP397: 3/9/2009 10:43:41 AM - System Checkpoint
RP398: 3/9/2009 4:51:12 PM - Software Distribution Service 3.0
RP399: 3/10/2009 7:11:06 AM - Software Distribution Service 3.0
RP400: 3/10/2009 4:51:21 PM - Software Distribution Service 3.0
RP401: 3/11/2009 7:12:12 AM - Software Distribution Service 3.0
RP402: 3/11/2009 4:54:19 PM - Software Distribution Service 3.0
RP403: 3/13/2009 7:40:48 AM - Software Distribution Service 3.0
RP404: 3/13/2009 4:34:40 PM - Software Distribution Service 3.0
RP405: 3/16/2009 12:12:34 PM - System Checkpoint
RP406: 3/16/2009 5:00:09 PM - Software Distribution Service 3.0
RP407: 3/17/2009 6:02:07 PM - Software Distribution Service 3.0
RP408: 3/18/2009 5:50:26 PM - Software Distribution Service 3.0
RP409: 3/20/2009 8:40:59 AM - Software Distribution Service 3.0
RP410: 3/20/2009 5:49:08 PM - Software Distribution Service 3.0
RP411: 3/23/2009 12:41:24 PM - System Checkpoint
RP412: 3/23/2009 5:57:05 PM - Software Distribution Service 3.0
RP413: 3/24/2009 5:54:55 PM - Software Distribution Service 3.0
RP414: 3/25/2009 5:55:40 PM - Software Distribution Service 3.0
RP415: 3/26/2009 10:28:39 AM - Software Distribution Service 3.0
RP416: 3/27/2009 8:33:47 AM - Software Distribution Service 3.0
RP417: 3/28/2009 3:00:15 AM - Software Distribution Service 3.0
RP418: 3/29/2009 3:00:14 AM - Software Distribution Service 3.0
RP419: 3/30/2009 3:00:13 AM - Software Distribution Service 3.0
RP420: 3/30/2009 5:57:05 PM - Software Distribution Service 3.0
RP421: 3/31/2009 9:05:14 AM - Software Distribution Service 3.0
RP422: 3/31/2009 5:53:30 PM - Software Distribution Service 3.0
RP423: 4/1/2009 9:02:36 AM - Software Distribution Service 3.0
RP424: 4/1/2009 5:47:00 PM - Software Distribution Service 3.0
RP425: 4/2/2009 9:28:35 AM - Software Distribution Service 3.0
RP426: 4/2/2009 9:53:14 AM - Software Distribution Service 3.0
RP427: 4/3/2009 8:41:15 AM - Software Distribution Service 3.0
RP428: 4/3/2009 5:53:26 PM - Software Distribution Service 3.0
RP429: 4/6/2009 8:11:58 AM - Software Distribution Service 3.0
RP430: 4/6/2009 5:33:05 PM - Software Distribution Service 3.0
RP431: 4/7/2009 8:12:50 AM - Software Distribution Service 3.0
RP432: 4/7/2009 5:42:06 PM - Software Distribution Service 3.0
RP433: 4/8/2009 5:50:56 PM - Software Distribution Service 3.0
RP434: 4/10/2009 8:48:26 AM - Installed AVG Free 8.5
RP435: 4/10/2009 5:53:19 PM - Software Distribution Service 3.0
RP436: 4/13/2009 8:11:59 AM - Avg8 Update
RP437: 4/13/2009 9:34:11 AM - Avg8 Update
RP438: 4/13/2009 5:46:07 PM - Software Distribution Service 3.0
RP439: 4/14/2009 10:44:05 AM - Software Distribution Service 3.0
RP440: 4/15/2009 3:00:15 AM - Software Distribution Service 3.0
RP441: 4/17/2009 8:16:53 AM - Avg8 Update
RP442: 4/17/2009 8:17:15 AM - Software Distribution Service 3.0
RP443: 4/17/2009 5:52:40 PM - Software Distribution Service 3.0
RP444: 4/20/2009 11:19:24 AM - System Checkpoint
RP445: 4/20/2009 5:56:31 PM - Software Distribution Service 3.0
RP446: 4/21/2009 8:20:26 AM - Software Distribution Service 3.0
RP447: 4/21/2009 5:55:59 PM - Software Distribution Service 3.0
RP448: 4/22/2009 3:44:03 PM - Software Distribution Service 3.0
RP449: 4/23/2009 3:00:14 AM - Software Distribution Service 3.0
RP450: 4/24/2009 3:00:14 AM - Software Distribution Service 3.0
RP451: 4/24/2009 5:49:13 PM - Software Distribution Service 3.0
RP452: 4/27/2009 11:44:04 AM - System Checkpoint
RP453: 4/27/2009 5:47:36 PM - Software Distribution Service 3.0
RP454: 4/29/2009 10:42:43 AM - System Checkpoint
RP455: 5/1/2009 8:15:34 AM - System Checkpoint
RP456: 5/1/2009 5:50:13 PM - Software Distribution Service 3.0
RP457: 5/4/2009 8:13:20 AM - Avg8 Update
RP458: 5/4/2009 8:14:04 AM - Avg8 Update
RP459: 5/5/2009 8:12:39 AM - Software Distribution Service 3.0
RP460: 5/5/2009 9:00:45 AM - Restore Operation
RP461: 5/5/2009 9:11:50 AM - Restore Operation
RP462: 5/5/2009 9:13:36 AM - Restore Operation
RP463: 5/5/2009 9:16:46 AM - Software Distribution Service 3.0

descriptionI need help with removal of BankerFox.A Emptyheres the second half

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==== Installed Programs ======================

6300
6300_Help
6300Trb
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Adobe Shockwave Player
ADP CollectAll Manager
ADP File Upload
AiO_Scan_CDA
AiOSoftwareNPI
AVG 8.5
Browser Address Error Redirector
BufferChm
Canon MF Toolbox 4.9.1.1.mf03
Canon MF4100 Series
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
cp_PosterPrintConfig
CueTour
Dell DataSafe Online
Dell Driver Reset Tool
Dell Network Assistant
Dell Support Center
DellSupport
Destinations
DeviceFunctionQFolder
DeviceManagementQFolder
DocProc
DocumentViewer
DocumentViewerQFolder
eSupportQFolder
FacetWin
Fax_CDA
FullDPAppQFolder
getPlus(R) for Adobe
Google Desktop
Google Toolbar for Internet Explorer
GoToMeeting/GoToWebinar 3.0.0.198
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
HP Document Viewer 6.1
HP Imaging Device Functions 6.1
HP Photosmart Premier Software 6.1
HP PSC & OfficeJet 6.1.A
HP Solution Center and Imaging Support Tools 6.1
HP Update
HPProductAssistant
InstantShareDevices
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections 12.1.8.0
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 7
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
NewCopy_CDA
Norton Security Scan
Norton Security Scan (Symantec Corporation)
OpenOffice.org Installer 1.0
PanoStandAlone
PhotoGallery
PowerDVD
Presto! PageManager 7.15.11
ProductContextNPI
QualxServ Service Agreement
Radioshack USB-to-Serial Cable Driver Installer
RandMap
Readme
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler
Roxio MyDVD DE
Roxio Update Manager
Scan
ScannerCopy
ScanSoft OmniPage SE 4.0
SearchAssist
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
SkinsHP1
SolutionCenter
Sonic Activation Module
Sonic_PrimoSDK
Status
Toolbox
TrayApp
Unload
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
WebEx
WebFldrs XP
WebReg
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

5/5/2009 9:40:47 AM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
5/5/2009 11:11:48 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: iaStor
5/5/2009 11:11:24 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
5/4/2009 8:29:17 AM, error: NetBT [4321] - The name "CHRIS-PC :0" could not be registered on the Interface with IP address 192.168.60.140. The machine with the IP address 192.168.60.113 did not allow the name to be claimed by this machine.
5/4/2009 5:09:24 PM, error: NetBT [4321] - The name "BUCHANAN-66D4AC:0" could not be registered on the Interface with IP address 192.168.60.140. The machine with the IP address 192.168.60.121 did not allow the name to be claimed by this machine.
5/1/2009 5:50:54 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430).
5/1/2009 2:07:45 PM, error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\D.
4/29/2009 9:59:01 AM, error: NetBT [4321] - The name "CHRIS-PC :0" could not be registered on the Interface with IP address 192.168.60.140. The machine with the IP address 192.168.60.142 did not allow the name to be claimed by this machine.
4/29/2009 8:42:58 AM, error: NetBT [4321] - The name "LOL-1EAA385E30F:0" could not be registered on the Interface with IP address 192.168.60.140. The machine with the IP address 192.168.60.101 did not allow the name to be claimed by this machine.
4/29/2009 2:30:01 PM, error: NetBT [4321] - The name "DJV503F1 :0" could not be registered on the Interface with IP address 192.168.60.140. The machine with the IP address 192.168.60.133 did not allow the name to be claimed by this machine.
4/29/2009 2:29:25 PM, error: NetBT [4321] - The name "WARECOUN :0" could not be registered on the Interface with IP address 192.168.60.140. The machine with the IP address 192.168.60.104 did not allow the name to be claimed by this machine.
4/29/2009 2:29:25 PM, error: NetBT [4321] - The name "DC0021701487FC :0" could not be registered on the Interface with IP address 192.168.60.140. The machine with the IP address 192.168.60.103 did not allow the name to be claimed by this machine.
4/29/2009 2:15:17 PM, error: NetBT [4321] - The name "DC002170146B21 :0" could not be registered on the Interface with IP address 192.168.60.140. The machine with the IP address 192.168.60.141 did not allow the name to be claimed by this machine.
4/28/2009 4:39:26 PM, error: NetBT [4321] - The name "DF1QDXF1 :0" could not be registered on the Interface with IP address 192.168.60.140. The machine with the IP address 192.168.60.114 did not allow the name to be claimed by this machine.

==== End Of File ===========================

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

more_horiz
Hello.
I read your first post about the Windows Installer error, did that happen when trying to install the updated programs, or remove the old ones?

Anyhow, these old programs need to be removed.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

  • Adobe Reader 8.1.2
  • Adobe Reader 8.1.2 Security Update 1 (KB403742)
  • J2SE Runtime Environment 5.0 Update 6
  • Java(TM) 6 Update 7

Let me know if you can remove these or not.

descriptionI need help with removal of BankerFox.A EmptySame Error

more_horiz
No It does not allow me to remove those old programs. It gives me the same error. Do you have a fix for this? Would you say we got rid of the bankerfox.a? And would the process have detected anything else on my computer? And by the way thank you for the quick responses and help! I am at work now so If I don't respond I will tomm early. Again thank you.

descriptionI need help with removal of BankerFox.A EmptyRe: I need help with removal of BankerFox.A

more_horiz
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