WiredWX Hobby Weather ToolsLog in

 


descriptionVirus: Not Sure of the Name EmptyVirus: Not Sure of the Name

more_horiz
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:45:53 PM, on 4/6/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16809)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\AIM6\aim6.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Common Files\Symantec Shared\OPC\{C86EA115-FACD-4aa8-BFA2-398C677D0936}\SymCUW.exe
C:\Users\kelly elizabeth\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\N8ZM0YZA\hijackgpthis[1].exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Vongo Tray.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - https://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/VistaMSNPUplden-us.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - https://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: dlbt_device - - C:\Windows\system32\dlbtcoms.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 14177 bytes

descriptionVirus: Not Sure of the Name EmptyRe: Virus: Not Sure of the Name

more_horiz
I want an uninstall list before we do anything.

  • Open HijackThis
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.

descriptionVirus: Not Sure of the Name EmptyRe: Virus: Not Sure of the Name

more_horiz
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player ActiveX
Adobe Reader 8.1.1
Adobe Shockwave Player
AIM 6
AppCore
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
AVG 7.5
Bonjour
ccCommon
Compatibility Pack for the 2007 Office system
Component Framework
Conexant HD Audio
CyberLink YouCam
Disney Toontown Online
Drivers Install For Linksys Easylink Advisor
DVD Suite
EA Link
ESU for Microsoft Vista
Google Toolbar for Internet Explorer
Hauppauge MCE XP/Vista Software Encoder (2.0.25149)
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard Active Check
Hewlett-Packard Asset Agent for Health Check
HP Customer Experience Enhancements
HP Doc Viewer
HP Easy Setup - Frontend
HP Help and Support
HP Integrated Module with Bluetooth wireless technology 6.0.1.5500
HP Photosmart Essential 2.5
HP Quick Launch Buttons 6.30 E1
HP QuickPlay 3.6
HP QuickTouch 1.00 C4
HP Smart Web Printing
HP Total Care Advisor
HP Update
HP User Guides 0087
HP Wireless Assistant
HPNetworkAssistant
iTunes
Java(TM) 6 Update 2
LabelPrint
Linksys EasyLink Advisor 1.6 (0032)
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
Mall Tycoon 3
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSCU for Microsoft Vista
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
muvee autoProducer 6.1
My HP Games
MySpaceIM
NetWaiting
Norton AntiVirus
Norton AntiVirus Help
Norton Confidential Core
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
NVIDIA Drivers
Power2Go
PowerDirector
QuickPlay SlingPlayer 0.4.4
QuickTime
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Visio 2007 (KB947590)
Slingbox Flash Tour
SlingPlayer
SPBBC 32bit
Synaptics Pointing Device Driver
The Sims™️ Life Stories
Update for Microsoft Office 2007 Help for Common Features (KB957244)
Update for Microsoft Office Excel 2007 Help (KB957242)
Update for Microsoft Office OneNote 2007 Help (KB957245)
Update for Microsoft Office PowerPoint 2007 Help (KB957247)
Update for Microsoft Office Word 2007 Help (KB957252)
Update for Microsoft Script Editor Help (KB957253)
Update for Office 2007 (KB946691)
Viewpoint Media Player
Vongo
WeatherBug Gadget
Windows Live installer
Windows Live Mail
Windows Live Sign-in Assistant
Yahoo! Toolbar

descriptionVirus: Not Sure of the Name EmptyRe: Virus: Not Sure of the Name

more_horiz
Hello.

I see you have Viewpoint Manager, this is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". See here and here for more info.

I suggest you remove the program now.

  • Click Start >> Control Panel.
  • Under the Programs click Uninstall a Program
  • Highlight the following:

    Adobe Reader 8.1.1
    Java(TM) 6 Update 2
    Viewpoint Media Player

  • Click on the Uninstall/Change button at the top.
Then please find and delete this folder in bold (if present):
C:\Program Files\Viewpoint

  • Next, please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.

descriptionVirus: Not Sure of the Name EmptyRe: Virus: Not Sure of the Name

more_horiz
DDS (Ver_09-03-16.01) - NTFSx86
Run by kelly elizabeth at 21:35:59.11 on Mon 04/06/2009
Internet Explorer: 7.0.6000.16809
Microsoft®️ Windows Vista™️ Home Premium 6.0.6000.0.1252.1.1033.18.1982.864 [GMT -4:00]

AV: AVG 7.5.557 *On-access scanning enabled* (Updated)
AV: Norton Internet Security *On-access scanning enabled* (Outdated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\dlbtcoms.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\ehome\ehsched.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\kelly elizabeth\Desktop\dds.pif
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.0\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: HP Print Clips: {ffffffff-ff12-44c5-91ec-068e3aa1b2d7} - c:\program files\hp\smart web printing\hpswp_framework.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.0\CoIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [AdobeUpdater] c:\program files\common files\adobe\updater5\AdobeUpdater.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" update "software\cyberlink\youcam\1.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [AVG7_CC] c:\progra~1\grisoft\avg7\avgcc.exe /STARTUP
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [DLBTCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLBTtime.dll,_RunDLLEntry@16
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [AOLRebootNeeded] regsvr32.exe /s
dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vongot~1.lnk - c:\windows\installer\{8c3ae2d1-854d-4650-a73d-c7cc7ee36b80}\NewShortcut2_DB7E00C96DEF489A8112D8F81614F45A.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/VistaMSNPUplden-us.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
Notify: avgwlntf - avgwlntf.dll

============= SERVICES / DRIVERS ===============

R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20080305.003\IDSvix86.sys [2008-3-6 261680]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-29 149864]
R3 AvgWFP;AVG7 Firewall Driver x86;c:\windows\system32\drivers\avgwfp.sys [2008-3-31 53768]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-3-7 109616]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2008-6-13 41008]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]

============== File Associations ===============

inifile=%SystemRoot%\System32\NOTEPAD.EXE %1"
piffile="%1" %*"

=============== Created Last 30 ================

2009-04-06 20:54 46,006,272 a------- c:\windows\ocsetup_install_NetFx3.etl
2009-04-06 20:54 196,608 a------- c:\windows\ocsetup_cbs_install_NetFx3.perf
2009-04-06 20:54 65,536 a------- c:\windows\ocsetup_cbs_install_NetFx3.dpx
2009-03-30 19:30 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-03-30 19:30 23,848 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-30 19:30 --d----- c:\program files\iPod
2009-03-30 19:30 --d----- c:\programdata\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-30 19:30 --d----- c:\program files\iTunes
2009-03-30 19:30 --d----- c:\progra~2\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-30 19:25 --d----- c:\program files\Bonjour
2009-03-11 11:01 7,680 a------- c:\windows\system32\spwmp.dll
2009-03-11 11:01 8,147,968 a------- c:\windows\system32\wmploc.DLL
2009-03-11 11:01 4,096 a------- c:\windows\system32\msdxm.ocx
2009-03-11 11:01 4,096 a------- c:\windows\system32\dxmasf.dll
2009-03-11 11:01 269,824 a------- c:\windows\system32\schannel.dll
2009-03-11 11:01 2,028,032 a------- c:\windows\system32\win32k.sys

==================== Find3M ====================

2009-04-04 20:52 28,789 a------- c:\programdata\nvModes.dat
2009-04-04 20:52 28,789 a------- c:\progra~2\nvModes.dat
2009-03-30 19:18 86,016 a------- c:\windows\inf\infstor.dat
2009-03-30 19:18 51,200 a------- c:\windows\inf\infpub.dat
2009-03-30 19:18 86,016 a------- c:\windows\inf\infstrng.dat
2009-01-27 09:13 28,285 a------- c:\users\kellye~1\appdata\roaming\nvModes.dat
2009-01-15 00:16 826,368 a------- c:\windows\system32\wininet.dll
2009-01-15 00:16 56,320 a------- c:\windows\system32\iesetup.dll
2009-01-15 00:16 52,736 a------- c:\windows\apppatch\iebrshim.dll
2009-01-15 00:15 26,624 a------- c:\windows\system32\ieUnatt.exe
2008-12-19 04:19 174 a--sh--- c:\program files\desktop.ini
2008-06-11 03:08 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-13 14:15 0 a------- c:\users\kellye~1\appdata\roaming\wklnhst.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 21:37:30.63 ===============

descriptionVirus: Not Sure of the Name EmptyRe: Virus: Not Sure of the Name

more_horiz
Hello.

I don't see any problems in the DDS log, but I do see you are running TWO AV's. Norton which isn't updated, probably a trial version you have installed. And AVG 7.5 which is an old version.

Completely Uninstall Norton software using:


  • SymNRT.exe
Instructions

  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    [list]
  8. Norton AntiVirus
  9. Norton Internet Security
  10. Norton SystemWorks
  11. Norton Personal Firewall


Now completely Uninstall AVG software

Download and run avgremover.exe

For 32-Bit, Download: avgremover.exe

Please install Avira antivirus otherwise you won't be protected.

1) Antivir PersonalEditionClassic
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.

Let me know how the machine is now.

descriptionVirus: Not Sure of the Name EmptyRe: Virus: Not Sure of the Name

more_horiz
Made all the changes. All seems to working great. Thank you. Is there anything else I should do.

descriptionVirus: Not Sure of the Name EmptyRe: Virus: Not Sure of the Name

more_horiz
Nope.

descriptionVirus: Not Sure of the Name EmptyRe: Virus: Not Sure of the Name

more_horiz
privacy_tip Permissions in this forum:
You cannot reply to topics in this forum