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descriptionhaving trouble removing some spyware - Page 2 EmptyRe: having trouble removing some spyware

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yea but ever since my computer started acting up defender pro doesnt work no more and i cant uninstall it because i cant start my pc iwth out using safemode and it wont uninstall in safemode

descriptionhaving trouble removing some spyware - Page 2 EmptyRe: having trouble removing some spyware

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Okay, open up MBAM again.
Go into the Quarantine tab.

Highlight the line of Defender Pro, and press Restore.
See if you can uninstall it now.

descriptionhaving trouble removing some spyware - Page 2 EmptyRe: having trouble removing some spyware

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no it says i cant uninstall because windows installer service is not accessible in safe mode

descriptionhaving trouble removing some spyware - Page 2 EmptyRe: having trouble removing some spyware

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Lets kill some startup items first of all.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: AppRanger IE Sandbox - {1ec7abb1-e555-404b-901c-6d24af4ce44d} - (no file)
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [SWTray] C:\Program Files\AppRanger\SWTray.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe


  • Press "Fix Checked"
  • Close Hijack This.

Reboot normally, see if you can get to normal mode.

descriptionhaving trouble removing some spyware - Page 2 EmptyRe: having trouble removing some spyware

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alright

descriptionhaving trouble removing some spyware - Page 2 EmptyRe: having trouble removing some spyware

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