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descriptionTroj/Masigy-Gen Virus EmptyTroj/Masigy-Gen Virus

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Please help to remove the above subject virus. Below is my log from HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:06 AM, on 3/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\tlntsvr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\dmadmin.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Sharp\Sharpdesk\SharpTray.exe
C:\Program Files\Sharp\Sharpdesk\FtpServer.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Sharp\Sharpdesk\nsapp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\jennifer\Desktop\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3070724
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wireless.fcc.gov/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3070724
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] "C:\PROGRA~1\SYMANT~1\VPTray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -k
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [MsmqIntCert] "regsvr32" /s mqrt.dll
O4 - HKLM\..\Run: [IndexTray] "C:\Program Files\Sharp\Sharpdesk\IndexTray.exe" /n
O4 - HKLM\..\Run: [SharpTray] "C:\Program Files\Sharp\Sharpdesk\SharpTray.exe"
O4 - HKLM\..\Run: [TypeRegChecker] "C:\Program Files\Sharp\Sharpdesk\TypeRegChecker.exe"
O4 - HKLM\..\Run: [FtpServer.exe] "C:\Program Files\Sharp\Sharpdesk\FtpServer.exe" -usedefault
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [dll] "rundll32" dll32,sm
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = GCELOCAL.COM
O17 - HKLM\Software\..\Telephony: DomainName = GCELOCAL.COM
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = GCELOCAL.COM
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = GCELOCAL.COM
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9a8d7726301f4) (gupdate1c9a8d7726301f4) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 11987 bytes


Thanks!

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
    O4 - HKLM\..\Run: [KernelFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -k
    O4 - HKCU\..\Run: [dll] "rundll32" dll32,sm
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
Malwarebytes' Anti-Malware 1.34
Database version: 1892
Windows 5.1.2600 Service Pack 3

3/24/2009 2:33:42 PM
mbam-log-2009-03-24 (14-33-42).txt

Scan type: Quick Scan
Objects scanned: 98824
Time elapsed: 8 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\lowsec (Spyware.StolenData) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\lowsec\local.ds (Spyware.StolenData) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\user.ds (Spyware.StolenData) -> Quarantined and deleted successfully.
C:\WINDOWS\t55ft2951f44.dat (Trojan.KoobFace) -> Quarantined and deleted successfully.

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
Hello.
This malware has opened ports to inject more malware on your machine, so we have to close these ports.


  • Download combofix from here
    Link 1
    Link 2
  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See HERE for how to disable your AV. (Symantec end-point protection)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Troj/Masigy-Gen Virus Rcauto10

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    Troj/Masigy-Gen Virus Whatne10

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
ComboFix 09-03-23.01 - jennifer 2009-03-24 15:10:07.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2014.1261 [GMT -4:00]
Running from: c:\documents and settings\jennifer\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)
AV: Webroot AntiVirus with AntiSpyware *On-access scanning disabled* (Updated)
FW: Webroot AntiVirus with AntiSpyware *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\_004314_.tmp.dll
c:\windows\system32\_004315_.tmp.dll
c:\windows\system32\_004316_.tmp.dll
c:\windows\system32\_004317_.tmp.dll
c:\windows\system32\_004324_.tmp.dll
c:\windows\system32\_004325_.tmp.dll
c:\windows\system32\_004326_.tmp.dll
c:\windows\system32\_004327_.tmp.dll
c:\windows\system32\_004328_.tmp.dll
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c:\windows\system32\_004330_.tmp.dll
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c:\windows\system32\_004332_.tmp.dll
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c:\windows\system32\_004399_.tmp.dll
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c:\windows\system32\_004403_.tmp.dll
c:\windows\system32\_004404_.tmp.dll
c:\windows\system32\_004405_.tmp.dll
c:\windows\system32\_004406_.tmp.dll
c:\windows\system32\_004407_.tmp.dll
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c:\windows\system32\_004409_.tmp.dll
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c:\windows\system32\_004414_.tmp.dll
c:\windows\system32\_004415_.tmp.dll
c:\windows\system32\_004416_.tmp.dll
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c:\windows\system32\_004422_.tmp.dll
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c:\windows\system32\_004424_.tmp.dll
c:\windows\system32\_004425_.tmp.dll
c:\windows\system32\_004426_.tmp.dll
c:\windows\system32\_004427_.tmp.dll
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c:\windows\system32\_004430_.tmp.dll
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c:\windows\system32\_004433_.tmp.dll
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c:\windows\system32\_004438_.tmp.dll
c:\windows\system32\_004439_.tmp.dll
c:\windows\system32\_004440_.tmp.dll
c:\windows\system32\_004441_.tmp.dll
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c:\windows\system32\_004653_.tmp.dll
c:\windows\system32\_004654_.tmp.dll
c:\windows\system32\_004655_.tmp.dll

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
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c:\windows\system32\_007612_.tmp.dll
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c:\windows\system32\_007619_.tmp.dll
c:\windows\system32\_007622_.tmp.dll
c:\windows\system32\_007624_.tmp.dll
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c:\windows\system32\_007639_.tmp.dll
c:\windows\system32\_007641_.tmp.dll
c:\windows\system32\_007642_.tmp.dll
c:\windows\system32\Cache

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
.
((((((((((((((((((((((((( Files Created from 2009-02-24 to 2009-03-24 )))))))))))))))))))))))))))))))
.

2009-03-24 14:19 . 2009-03-24 14:19 d-------- c:\program files\Malwarebytes' Anti-Malware
2009-03-24 14:19 . 2009-03-24 14:19 d-------- c:\documents and settings\jennifer\Application Data\Malwarebytes
2009-03-24 14:19 . 2009-03-24 14:19 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-24 14:19 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-24 14:19 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-03-20 14:28 . 2009-03-20 14:28 0 --a------ c:\windows\system32\nfr.gpref
2009-03-20 08:57 . 2009-03-20 08:57 0 --a------ c:\windows\system32\nfr.assembly
2009-03-20 08:56 . 2009-03-20 08:56 d-------- c:\program files\WinPcap
2009-03-20 08:56 . 2009-03-20 08:56 1 --a------ c:\windows\9g234sdfdfgjf23
2009-03-10 07:54 . 2009-03-20 17:02 d-------- C:\Sharpdesk Desktop
2009-03-10 07:52 . 2009-03-10 07:57 d-------- c:\program files\Common Files\Sharp Shared
2009-03-05 00:45 . 2009-01-09 15:19 1,089,593 --------- c:\windows\system32\dllcache\ntprint.cat
2009-03-04 14:19 . 2009-03-04 14:19 d-------- c:\documents and settings\All Users\Application Data\Citrix
2009-03-04 14:18 . 2009-03-04 14:18 d-------- c:\program files\Citrix
2009-03-04 14:18 . 2009-03-04 14:18 61,224 --a------ c:\documents and settings\jennifer\GoToAssistDownloadHelper.exe
2009-03-04 13:13 . 2009-03-04 13:14 d-------- C:\b349c81035f9b201d3aaf8fe
2009-03-04 13:11 . 2009-03-04 13:55 d-------- c:\windows\SxsCaPendDel
2009-03-04 12:53 . 2009-03-04 12:53 d-------- c:\windows\IIS Temporary Compressed Files
2009-03-04 12:49 . 2009-03-04 12:52 d-------- c:\windows\system32\msmq
2009-03-04 12:45 . 2004-08-04 05:00 107,882 --a------ c:\windows\system32\mib_ii.mib
2009-03-04 12:22 . 2009-03-04 12:22 d-------- c:\documents and settings\All Users\Application Data\Gtek
2009-03-04 10:43 . 2009-03-11 03:02 1,374 --a------ c:\windows\imsins.BAK
2009-03-02 13:16 . 2009-03-02 13:16 d-------- c:\program files\CCleaner
2009-03-02 12:05 . 2009-03-02 12:05 d-------- c:\documents and settings\jennifer\Application Data\Windows Search

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-24 19:15 --------- d-----w c:\program files\Symantec AntiVirus
2009-03-24 03:18 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-03-19 21:13 --------- d-----w c:\program files\Google
2009-03-11 07:01 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-03-10 12:03 --------- d-----w c:\documents and settings\All Users\Application Data\Sharpdesk
2009-03-10 11:58 --------- d--h--w c:\program files\InstallShield Installation Information
2009-03-10 11:51 --------- d-----w c:\documents and settings\All Users\Application Data\Sharp
2009-03-10 11:50 --------- d-----w c:\program files\SHARP
2009-03-02 20:21 --------- d--h--w c:\documents and settings\elaine\Application Data\Gtek
2009-03-02 20:21 --------- d--h--w c:\documents and settings\Administrator\Application Data\GTek
2009-03-02 20:21 --------- d--h--w c:\documents and settings\administrator.GCELOCAL\Application Data\Gtek
2009-03-02 20:21 --------- d-----w c:\program files\3-D TopoQuads
2009-02-26 13:33 --------- d-----w c:\program files\Microsoft Silverlight
2009-02-23 13:37 --------- d-----w c:\program files\AutoCAD R14
2009-02-23 13:37 --------- d-----w c:\documents and settings\jennifer\Application Data\Sharpdesk
2009-02-23 13:28 --------- d-----w c:\documents and settings\administrator.GCELOCAL\Application Data\Windows Desktop Search
2009-02-23 13:28 --------- d-----w c:\documents and settings\administrator.GCELOCAL\Application Data\Webroot
2009-02-20 14:34 --------- d-----w c:\documents and settings\jennifer\Application Data\Windows Desktop Search
2009-02-20 14:34 --------- d-----w c:\documents and settings\jennifer\Application Data\Webroot
2009-02-14 17:08 1,553,784 ----a-w c:\windows\WRSetup.dll
2009-02-13 22:09 29,808 ----a-w c:\windows\system32\drivers\ssfs0bbc.sys
2009-02-13 22:09 23,152 ----a-w c:\windows\system32\drivers\sshrmd.sys
2009-02-13 22:09 176,752 ----a-w c:\windows\system32\drivers\ssidrv.sys
2009-01-26 11:45 --------- d-----w c:\program files\WinASO
.

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\BackupIconOverlayId]
@="{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}"
[HKEY_CLASSES_ROOT\CLSID\{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}]
2009-02-14 13:00 238968 --a------ c:\program files\Webroot\Spy Sweeper\Backup\CtxMenu_1_0_0_10.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-26 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-05 136600]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-05-10 90112]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-27 125168]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2006-05-01 843776]
"IndexTray"="c:\program files\Sharp\Sharpdesk\IndexTray.exe" [2008-05-27 106496]
"SharpTray"="c:\program files\Sharp\Sharpdesk\SharpTray.exe" [2008-05-27 32768]
"TypeRegChecker"="c:\program files\Sharp\Sharpdesk\TypeRegChecker.exe" [2008-05-27 57344]
"FtpServer.exe"="c:\program files\Sharp\Sharpdesk\FtpServer.exe" [2008-05-26 704512]
"SpySweeper"="c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2009-02-14 6308728]
"MsmqIntCert"="mqrt.dll" [2008-04-14 c:\windows\system32\mqrt.dll]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"TSClientMSIUninstaller"="c:\windows\Installer\TSClientMsiTrans\tscuinst.vbs" [2007-10-30 13801]
"TSClientAXDisabler"="c:\windows\Installer\TSClientMsiTrans\tscdsbl.bat" [2008-01-18 2247]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-05-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2008-05-26 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-03-04 14:18 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk]
backup=c:\windows\pss\Acrobat Assistant.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
--a------ 2006-10-23 00:24 620152 c:\program files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BuildBU]
--a--c--- 2007-07-24 09:14 61440 c:\dell\bldbubg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DiskeeperSystray]
--a------ 2004-10-04 19:53 176216 c:\program files\Executive Software\Diskeeper\DkIcon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
--a------ 2007-08-24 07:00 33648 c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
-----c--- 2006-10-20 17:23 118784 c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc]
--a------ 2006-08-17 09:00 1116920 c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
--a------ 2007-07-26 09:47 68856 c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WZCSVC"=2 (0x2)
"TlntSvr"=2 (0x2)
"TermService"=3 (0x3)
"TapiSrv"=3 (0x3)
"idsvc"=3 (0x3)
"gusvc"=2 (0x2)
"GoToAssist"=3 (0x3)
"Fax"=2 (0x2)
"FastUserSwitchingCompatibility"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\mqsvc.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2007-07-24 3456]
R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-11-12 29808]
R2 npf;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-15 34064]
R2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-09-27 116464]
R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\Spy Sweeper\WRConsumerService.exe [2008-12-04 1180976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-02-28 101936]
S2 gupdate1c9a8d7726301f4;Google Update Service (gupdate1c9a8d7726301f4);c:\program files\Google\Update\GoogleUpdate.exe [2009-03-19 133104]
.
Contents of the 'Scheduled Tasks' folder

2009-03-24 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-03-21 20:15]

2009-03-24 c:\windows\Tasks\GoogleUpdateTaskMachine.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-19 17:12]

2009-03-21 c:\windows\Tasks\wrSpySweeper_2C65A04FC6EA4E5BA5D60CC301420084.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-21 c:\windows\Tasks\wrSpySweeper_2C65A04FC6EA4E5BA5D60CC301420084.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-21 c:\windows\Tasks\wrSpySweeper_2C65A04FC6EA4E5BA5D60CC301420084.job
- A:\ []

2009-03-24 c:\windows\Tasks\wrSpySweeper_AB34AAE045224C5B8FCAFE1477D8EF93.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-24 c:\windows\Tasks\wrSpySweeper_AB34AAE045224C5B8FCAFE1477D8EF93.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-24 c:\windows\Tasks\wrSpySweeper_AB34AAE045224C5B8FCAFE1477D8EF93.job
- A:\ []

2009-03-24 c:\windows\Tasks\wrSpySweeper_E24FC40CECAD4C78A34B82A5A61E07E4.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-24 c:\windows\Tasks\wrSpySweeper_E24FC40CECAD4C78A34B82A5A61E07E4.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-24 c:\windows\Tasks\wrSpySweeper_E24FC40CECAD4C78A34B82A5A61E07E4.job
- A:\ []
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-Google Desktop Search - c:\program files\Google\Google Desktop Search\GoogleDesktop.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://wireless.fcc.gov/
mStart Page = hxxp://www.dell.com
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\jennifer\Application Data\Mozilla\Firefox\Profiles\m3qc46id.default\
FF - prefs.js: browser.startup.homepage - hxxp://wireless.fcc.gov/
FF - plugin: c:\program files\Google\Google Earth Plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Google\Update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\Virtual Earth 3D\npVE3D.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-24 15:17:38
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\x** ]
@="Bitmap Image"

[HKEY_LOCAL_MACHINE\software\Classes\x** \shellex\ContextMenuHandlers]
@=""

[HKEY_LOCAL_MACHINE\software\Classes\x** \shellex\ContextMenuHandlers\{CA709500-D4A2-11CF-A60B-0000C0AC450F}]
@=""

[HKEY_LOCAL_MACHINE\software\Classes\x** \shellex\PropertySheetHandlers\{1D3ECD40-C835-11CE-9888-00608CC22020}]
@=""
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(700)
c:\windows\system32\Ati2evxx.dll
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\windows\system32\netdde.exe
c:\windows\system32\msdtc.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Executive Software\Diskeeper\DkService.exe
c:\windows\system32\inetsrv\inetinfo.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\system32\locator.exe
c:\windows\system32\tcpsvcs.exe
c:\windows\system32\snmp.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\windows\system32\tlntsvr.exe
c:\program files\Webroot\Spy Sweeper\SpySweeper.exe
c:\program files\RealVNC\VNC4\WinVNC4.exe
c:\windows\system32\searchindexer.exe
c:\windows\system32\mqsvc.exe
c:\windows\system32\mqtgsvc.exe
c:\program files\ATI Technologies\ATI.ACE\CLI.exe
c:\program files\SHARP\Sharpdesk\nsapp.exe
c:\program files\ATI Technologies\ATI.ACE\CLI.exe
c:\program files\Webroot\Spy Sweeper\SSU.exe
.
**************************************************************************
.
Completion time: 2009-03-24 15:21:31 - machine was rebooted [jennifer]
ComboFix-quarantined-files.txt 2009-03-24 19:21:26

Pre-Run: 128,055,590,912 bytes free
Post-Run: 127,762,108,416 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

886 --- E O F --- 2009-03-21 07:01:36

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
Now open a new notepad file.
Input this into the notepad file:

KILLALL::

File::
c:\windows\system32\nfr.gpref
c:\windows\system32\nfr.assembly
c:\windows\9g234sdfdfgjf23

Reglock::
[HKEY_LOCAL_MACHINE\software\Classes\x** ]
[HKEY_LOCAL_MACHINE\software\Classes\x** \shellex\ContextMenuHandlers]
[HKEY_LOCAL_MACHINE\software\Classes\x** \shellex\ContextMenuHandlers\{CA709500-D4A2-11CF-A60B-0000C0AC450F}]
[HKEY_LOCAL_MACHINE\software\Classes\x** \shellex\PropertySheetHandlers\{1D3ECD40-C835-11CE-9888-00608CC22020}]


Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:
Troj/Masigy-Gen Virus Sfxdaw

This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
ComboFix 09-03-23.01 - jennifer 2009-03-24 16:09:26.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2014.1298 [GMT -4:00]
Running from: c:\documents and settings\jennifer\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\jennifer\Desktop\CFscript.txt
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)
AV: Webroot AntiVirus with AntiSpyware *On-access scanning disabled* (Updated)
FW: Webroot AntiVirus with AntiSpyware *disabled*
* Created a new restore point

FILE ::
c:\windows\9g234sdfdfgjf23
c:\windows\system32\nfr.assembly
c:\windows\system32\nfr.gpref
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\9g234sdfdfgjf23
c:\windows\system32\nfr.assembly
c:\windows\system32\nfr.gpref

.
((((((((((((((((((((((((( Files Created from 2009-02-24 to 2009-03-24 )))))))))))))))))))))))))))))))
.

2009-03-24 14:19 . 2009-03-24 14:19 d-------- c:\program files\Malwarebytes' Anti-Malware
2009-03-24 14:19 . 2009-03-24 14:19 d-------- c:\documents and settings\jennifer\Application Data\Malwarebytes
2009-03-24 14:19 . 2009-03-24 14:19 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-24 14:19 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-24 14:19 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-03-20 08:56 . 2009-03-20 08:56 d-------- c:\program files\WinPcap
2009-03-10 07:54 . 2009-03-20 17:02 d-------- C:\Sharpdesk Desktop
2009-03-10 07:52 . 2009-03-10 07:57 d-------- c:\program files\Common Files\Sharp Shared
2009-03-05 00:45 . 2009-01-09 15:19 1,089,593 --------- c:\windows\system32\dllcache\ntprint.cat
2009-03-04 14:19 . 2009-03-04 14:19 d-------- c:\documents and settings\All Users\Application Data\Citrix
2009-03-04 14:18 . 2009-03-04 14:18 d-------- c:\program files\Citrix
2009-03-04 14:18 . 2009-03-04 14:18 61,224 --a------ c:\documents and settings\jennifer\GoToAssistDownloadHelper.exe
2009-03-04 13:13 . 2009-03-04 13:14 d-------- C:\b349c81035f9b201d3aaf8fe
2009-03-04 13:11 . 2009-03-04 13:55 d-------- c:\windows\SxsCaPendDel
2009-03-04 12:53 . 2009-03-04 12:53 d-------- c:\windows\IIS Temporary Compressed Files
2009-03-04 12:49 . 2009-03-04 12:52 d-------- c:\windows\system32\msmq
2009-03-04 12:45 . 2004-08-04 05:00 107,882 --a------ c:\windows\system32\mib_ii.mib
2009-03-04 12:22 . 2009-03-04 12:22 d-------- c:\documents and settings\All Users\Application Data\Gtek
2009-03-04 10:43 . 2009-03-11 03:02 1,374 --a------ c:\windows\imsins.BAK
2009-03-02 13:16 . 2009-03-02 13:16 d-------- c:\program files\CCleaner
2009-03-02 12:05 . 2009-03-02 12:05 d-------- c:\documents and settings\jennifer\Application Data\Windows Search

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-24 20:13 --------- d-----w c:\program files\Symantec AntiVirus
2009-03-24 03:18 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-03-19 21:13 --------- d-----w c:\program files\Google
2009-03-11 07:01 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-03-10 12:03 --------- d-----w c:\documents and settings\All Users\Application Data\Sharpdesk
2009-03-10 11:58 --------- d--h--w c:\program files\InstallShield Installation Information
2009-03-10 11:51 --------- d-----w c:\documents and settings\All Users\Application Data\Sharp
2009-03-10 11:50 --------- d-----w c:\program files\SHARP
2009-03-02 20:21 --------- d--h--w c:\documents and settings\elaine\Application Data\Gtek
2009-03-02 20:21 --------- d--h--w c:\documents and settings\Administrator\Application Data\GTek
2009-03-02 20:21 --------- d--h--w c:\documents and settings\administrator.GCELOCAL\Application Data\Gtek
2009-03-02 20:21 --------- d-----w c:\program files\3-D TopoQuads
2009-02-26 13:33 --------- d-----w c:\program files\Microsoft Silverlight
2009-02-23 13:37 --------- d-----w c:\program files\AutoCAD R14
2009-02-23 13:37 --------- d-----w c:\documents and settings\jennifer\Application Data\Sharpdesk
2009-02-23 13:28 --------- d-----w c:\documents and settings\administrator.GCELOCAL\Application Data\Windows Desktop Search
2009-02-23 13:28 --------- d-----w c:\documents and settings\administrator.GCELOCAL\Application Data\Webroot
2009-02-20 14:34 --------- d-----w c:\documents and settings\jennifer\Application Data\Windows Desktop Search
2009-02-20 14:34 --------- d-----w c:\documents and settings\jennifer\Application Data\Webroot
2009-02-14 17:08 1,553,784 ----a-w c:\windows\WRSetup.dll
2009-02-13 22:09 29,808 ----a-w c:\windows\system32\drivers\ssfs0bbc.sys
2009-02-13 22:09 23,152 ----a-w c:\windows\system32\drivers\sshrmd.sys
2009-02-13 22:09 176,752 ----a-w c:\windows\system32\drivers\ssidrv.sys
2009-01-26 11:45 --------- d-----w c:\program files\WinASO
.

((((((((((((((((((((((((((((( SnapShot@2009-03-24_15.20.27.09 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-03-24 19:15:19 32,768 -c--a-w c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2009-03-24 20:12:40 32,768 -c--a-w c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2009-03-24 19:15:19 32,768 -c--a-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-03-24 20:12:40 32,768 -c--a-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2009-03-24 19:15:19 32,768 -c--a-w c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2009-03-24 20:12:40 32,768 -c--a-w c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2009-03-24 19:15:30 224,732 ----a-w c:\windows\system32\inetsrv\MetaBase.bin
+ 2009-03-24 20:12:51 224,735 ----a-w c:\windows\system32\inetsrv\MetaBase.bin
- 2009-03-10 11:50:25 99,414 ----a-w c:\windows\system32\perfc009.dat
+ 2009-03-24 19:19:38 99,414 ----a-w c:\windows\system32\perfc009.dat
- 2009-03-10 11:50:25 525,850 ----a-w c:\windows\system32\perfh009.dat
+ 2009-03-24 19:19:38 525,850 ----a-w c:\windows\system32\perfh009.dat
+ 2009-03-24 20:12:52 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_488.dat
+ 2009-03-24 20:12:46 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_5ac.dat
+ 2009-03-24 20:12:46 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_c8.dat
- 2009-03-24 19:18:03 3,856 ----a-w c:\windows\Temp\wrstemp\S-1-5-18.dat
+ 2009-03-24 20:17:00 3,756 ----a-w c:\windows\Temp\wrstemp\S-1-5-18.dat
- 2009-03-24 19:18:03 4,182 ----a-w c:\windows\Temp\wrstemp\S-1-5-19.dat
+ 2009-03-24 20:17:00 4,182 ----a-w c:\windows\Temp\wrstemp\S-1-5-19.dat
- 2009-03-24 19:18:03 4,250 ----a-w c:\windows\Temp\wrstemp\S-1-5-20.dat
+ 2009-03-24 20:17:00 4,250 ----a-w c:\windows\Temp\wrstemp\S-1-5-20.dat
- 2009-03-24 19:18:39 5,096 ----a-w c:\windows\Temp\wrstemp\S-1-5-21-1284848271-3098132997-1544100121-1134.dat
+ 2009-03-24 20:17:03 5,096 ----a-w c:\windows\Temp\wrstemp\S-1-5-21-1284848271-3098132997-1544100121-1134.dat
- 2009-03-24 19:18:03 4,592 ----a-w c:\windows\Temp\wrstemp\S-1-5-21-1284848271-3098132997-1544100121-1208.dat
+ 2009-03-24 20:17:00 4,592 ----a-w c:\windows\Temp\wrstemp\S-1-5-21-1284848271-3098132997-1544100121-1208.dat
- 2009-03-24 19:18:03 5,264 ----a-w c:\windows\Temp\wrstemp\S-1-5-21-1284848271-3098132997-1544100121-500.dat
+ 2009-03-24 20:17:00 5,264 ----a-w c:\windows\Temp\wrstemp\S-1-5-21-1284848271-3098132997-1544100121-500.dat
- 2009-03-24 19:18:03 4,886 ----a-w c:\windows\Temp\wrstemp\S-1-5-21-255955119-1449367012-1965271287-500.dat
+ 2009-03-24 20:17:00 4,886 ----a-w c:\windows\Temp\wrstemp\S-1-5-21-255955119-1449367012-1965271287-500.dat
.

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\BackupIconOverlayId]
@="{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}"
[HKEY_CLASSES_ROOT\CLSID\{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}]
2009-02-14 13:00 238968 --a------ c:\program files\Webroot\Spy Sweeper\Backup\CtxMenu_1_0_0_10.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-26 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-05 136600]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-05-10 90112]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-27 125168]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2006-05-01 843776]
"IndexTray"="c:\program files\Sharp\Sharpdesk\IndexTray.exe" [2008-05-27 106496]
"SharpTray"="c:\program files\Sharp\Sharpdesk\SharpTray.exe" [2008-05-27 32768]
"TypeRegChecker"="c:\program files\Sharp\Sharpdesk\TypeRegChecker.exe" [2008-05-27 57344]
"FtpServer.exe"="c:\program files\Sharp\Sharpdesk\FtpServer.exe" [2008-05-26 704512]
"SpySweeper"="c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2009-02-14 6308728]
"MsmqIntCert"="mqrt.dll" [2008-04-14 c:\windows\system32\mqrt.dll]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"TSClientMSIUninstaller"="c:\windows\Installer\TSClientMsiTrans\tscuinst.vbs" [2007-10-30 13801]
"TSClientAXDisabler"="c:\windows\Installer\TSClientMsiTrans\tscdsbl.bat" [2008-01-18 2247]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-05-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2008-05-26 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-03-04 14:18 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk]
backup=c:\windows\pss\Acrobat Assistant.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
--a------ 2006-10-23 00:24 620152 c:\program files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BuildBU]
--a--c--- 2007-07-24 09:14 61440 c:\dell\bldbubg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DiskeeperSystray]
--a------ 2004-10-04 19:53 176216 c:\program files\Executive Software\Diskeeper\DkIcon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
--a------ 2007-08-24 07:00 33648 c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
-----c--- 2006-10-20 17:23 118784 c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc]
--a------ 2006-08-17 09:00 1116920 c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
--a------ 2007-07-26 09:47 68856 c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WZCSVC"=2 (0x2)
"TlntSvr"=2 (0x2)
"TermService"=3 (0x3)
"TapiSrv"=3 (0x3)
"idsvc"=3 (0x3)
"gusvc"=2 (0x2)
"GoToAssist"=3 (0x3)
"Fax"=2 (0x2)
"FastUserSwitchingCompatibility"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\mqsvc.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2007-07-24 3456]
R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-11-12 29808]
R2 npf;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-15 34064]
R2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-09-27 116464]
R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\Spy Sweeper\WRConsumerService.exe [2008-12-04 1180976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-02-28 101936]
S2 gupdate1c9a8d7726301f4;Google Update Service (gupdate1c9a8d7726301f4);c:\program files\Google\Update\GoogleUpdate.exe [2009-03-19 133104]
.
Contents of the 'Scheduled Tasks' folder

2009-03-24 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-03-21 20:15]

2009-03-24 c:\windows\Tasks\GoogleUpdateTaskMachine.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-19 17:12]

2009-03-21 c:\windows\Tasks\wrSpySweeper_2C65A04FC6EA4E5BA5D60CC301420084.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-21 c:\windows\Tasks\wrSpySweeper_2C65A04FC6EA4E5BA5D60CC301420084.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-21 c:\windows\Tasks\wrSpySweeper_2C65A04FC6EA4E5BA5D60CC301420084.job
- A:\ []

2009-03-24 c:\windows\Tasks\wrSpySweeper_AB34AAE045224C5B8FCAFE1477D8EF93.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-24 c:\windows\Tasks\wrSpySweeper_AB34AAE045224C5B8FCAFE1477D8EF93.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-24 c:\windows\Tasks\wrSpySweeper_AB34AAE045224C5B8FCAFE1477D8EF93.job
- A:\ []

2009-03-24 c:\windows\Tasks\wrSpySweeper_E24FC40CECAD4C78A34B82A5A61E07E4.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-24 c:\windows\Tasks\wrSpySweeper_E24FC40CECAD4C78A34B82A5A61E07E4.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2009-02-14 13:08]

2009-03-24 c:\windows\Tasks\wrSpySweeper_E24FC40CECAD4C78A34B82A5A61E07E4.job
- A:\ []
.
.

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
------- Supplementary Scan -------
.
uStart Page = hxxp://wireless.fcc.gov/
mStart Page = hxxp://www.dell.com
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\jennifer\Application Data\Mozilla\Firefox\Profiles\m3qc46id.default\
FF - prefs.js: browser.startup.homepage - hxxp://wireless.fcc.gov/
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-24 16:16:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\x** ]
@="Bitmap Image"

[HKEY_LOCAL_MACHINE\software\Classes\x** \shellex\ContextMenuHandlers]
@=""

[HKEY_LOCAL_MACHINE\software\Classes\x** \shellex\ContextMenuHandlers\{CA709500-D4A2-11CF-A60B-0000C0AC450F}]
@=""

[HKEY_LOCAL_MACHINE\software\Classes\x** \shellex\PropertySheetHandlers\{1D3ECD40-C835-11CE-9888-00608CC22020}]
@=""
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(700)
c:\windows\system32\Ati2evxx.dll
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\windows\system32\netdde.exe
c:\windows\system32\msdtc.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Executive Software\Diskeeper\DkService.exe
c:\windows\system32\inetsrv\inetinfo.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\windows\system32\locator.exe
c:\windows\system32\tcpsvcs.exe
c:\windows\system32\snmp.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\windows\system32\tlntsvr.exe
c:\program files\Webroot\Spy Sweeper\SpySweeper.exe
c:\program files\RealVNC\VNC4\WinVNC4.exe
c:\windows\system32\searchindexer.exe
c:\windows\system32\mqsvc.exe
c:\windows\system32\mqtgsvc.exe
c:\program files\ATI Technologies\ATI.ACE\CLI.exe
c:\program files\SHARP\Sharpdesk\nsapp.exe
c:\program files\ATI Technologies\ATI.ACE\CLI.exe
c:\program files\Webroot\Spy Sweeper\SSU.exe
.
**************************************************************************
.
Completion time: 2009-03-24 16:20:25 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-24 20:20:20
ComboFix2.txt 2009-03-24 19:21:32

Pre-Run: 127,817,347,072 bytes free
Post-Run: 127,807,574,016 bytes free

282 --- E O F --- 2009-03-21 07:01:36

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
Hello.
How is the machine running now?

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
Seems to be working fine. Thanks!

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

more_horiz
Hello.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u

Troj/Masigy-Gen Virus CF_Cleanup

This will also reset your restore points.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

descriptionTroj/Masigy-Gen Virus EmptyRe: Troj/Masigy-Gen Virus

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