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descriptionhelp me help my friend! Emptyhelp me help my friend!

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Hi,I have a friend who I referred to this forum, but she's not familiar with posting on forums and doesn't know to much about computers. I know you need all the logs and everything, but is there any simple way to get rid of the antivirus 2009 virus? I really want to help her but it's impossible because she's an army wife, hubby is deployed at the moment, and she's stationed in Alaska! Is there any way someone can help me? I tried to get her to run the hijackthis and send me the log so I can post for her, but she's just not familiar with this stuff and was confused. Her computer is really slow, crashing a lot and freezing a lot.

descriptionhelp me help my friend! EmptyRe: help me help my friend!

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Hello there, we have a removal guide which gives pretty easy instructions on how to remove this infection, it can be found here:

http://www.geekpolice.net/malware-removal-guides-f12/how-to-remove-antivirus-2009-removal-guide-t3138.htm

Let us know if there are any problems in removing this after following the guide.
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