Hello!
I have a major promblem on my computer regarding a virus.
Here is my story (embrace yourself)
I was on the computer getting ready to watch the pink panther 2 when all of a sudden my computer went super slow, my backround changed on my computer to a warning sigh saying that i have trojans and malware and stuff, in my quickbar was a sign that kept saying to open up my virus scanner, and windows kept popping up saying that i should buy there anitvirus stuff...
Well what i did was go to download.com and downloaded the AVG free virus scanner thing.
(oh by the way i have a symtatic {however you spell that} on my computer) well as it was downloading the virus scanner it told me that i had a virus scanner already installed on my computer and that they strongly recommend that i uninstall that one first and then proceed with the installation.
well i kept going... then i ran AVg and immediatly found 8 virus, while symtatic found none...
then after the scan was done it prompted me to restart my system and i did!
now everytime i get to the login screen i put in my password, then it shows my backround for like a good 3 seconds then it either shuts down my computer or logs me off!!!!
this is really fustrating cause i cant access anything and it works with safemode too! i tried using administrator and that has a password which i cant figure out!!!
i really need the information on my computer cause i use it for school and games...
Can you help me???
it would be greatly appreciated
Thanks!
I have a major promblem on my computer regarding a virus.
Here is my story (embrace yourself)
I was on the computer getting ready to watch the pink panther 2 when all of a sudden my computer went super slow, my backround changed on my computer to a warning sigh saying that i have trojans and malware and stuff, in my quickbar was a sign that kept saying to open up my virus scanner, and windows kept popping up saying that i should buy there anitvirus stuff...
Well what i did was go to download.com and downloaded the AVG free virus scanner thing.
(oh by the way i have a symtatic {however you spell that} on my computer) well as it was downloading the virus scanner it told me that i had a virus scanner already installed on my computer and that they strongly recommend that i uninstall that one first and then proceed with the installation.
well i kept going... then i ran AVg and immediatly found 8 virus, while symtatic found none...
then after the scan was done it prompted me to restart my system and i did!
now everytime i get to the login screen i put in my password, then it shows my backround for like a good 3 seconds then it either shuts down my computer or logs me off!!!!
this is really fustrating cause i cant access anything and it works with safemode too! i tried using administrator and that has a password which i cant figure out!!!
i really need the information on my computer cause i use it for school and games...
Can you help me???
it would be greatly appreciated
Thanks!