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spyware Protect 2009 alert

2 posters

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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something must be working as now able to use laptop to post this

Hooray!

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!


Error: file "c:\windows\system32\iehelper.dll" not found!
Deletion of file "c:\windows\system32\iehelper.dll" failed!
Status: 0xc0000034 (STATUS_OBJECT_NAME_NOT_FOUND)
--> the object does not exist

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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Hmm, no rootkits.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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a resident sheild alert has appeared on the screen with 2 trojan horses fake alerts & 1 trojan horse backdoor generic1 on it what will i do?

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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AVG? quarantine/delete it. Then run MBAM.

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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here is the results of the log
Malwarebytes' Anti-Malware 1.34
Database version: 1794
Windows 5.1.2600 Service Pack 3

22/02/2009 22:34:16
mbam-log-2009-02-22 (22-34-16).txt

Scan type: Quick Scan
Objects scanned: 65797
Time elapsed: 4 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c9c42510-9b21-41c1-9dcd-8382a2d07c61} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\svcho (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\UACabdmrfth.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACulnqvnsq.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACxoevrwmo.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\UACppeybxxt.sys (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\James\Local Settings\Temp\UAC8a72.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACkmoyxobd.log (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACkwnkcdqf.dat (Trojan.Agent) -> Quarantined and d

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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Hello. Are you able to get this machine online now?


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
    Link 3
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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as requested

DDS (Ver_09-02-01.01) - NTFSx86
Run by James at 23:05:47.06 on 22/02/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1014.451 [GMT 0:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\o2flash.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\James\Local Settings\Temporary Internet Files\Content.IE5\G2HXLAK2\dds[1].com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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Hello.
Did the log get cut off? there should be a lot more.

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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sorry i think its the excitment of it all
DDS (Ver_09-02-01.01) - NTFSx86
Run by James at 23:05:47.06 on 22/02/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1014.451 [GMT 0:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\o2flash.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\James\Local Settings\Temporary Internet Files\Content.IE5\G2HXLAK2\dds[1].com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: []
mRun: [AOL_Demo] c:\applications\tool\aol demo\DSGDemo.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [SkyTel] SkyTel.EXE
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [YeppStudioAgent] c:\program files\samsung\samsungmediastudio4.1\SamsungMediaStudioAgent.exe
mRun: [SpeedTouch USB Diagnostics] "c:\program files\thomson\speedtouch usb\Dragdiag.exe" /icon
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\symant~1.lnk - c:\program files\microsoft office\office\1033\OLFSNT40.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R0 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2006-2-27 34880]
R0 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2006-2-20 29056]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-6-30 325128]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-3-12 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-6-30 107272]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-12-21 903960]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-21 298264]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-3-13 24576]
S3 RTLWUSB;Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [2006-9-5 176128]
S3 VNUWL5B;VIA Networking Technologies USB Wireless LAN Adapter Driver Service;c:\windows\system32\drivers\VNUWL5B.SYS [2006-9-5 134656]

=============== Created Last 30 ================

2009-02-22 19:21 --d-h--- c:\windows\PIF

==================== Find3M ====================

2009-02-17 22:01 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-02-17 22:01 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-17 22:01 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-02-11 10:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 10:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2008-12-20 23:15 826,368 a------- c:\windows\system32\wininet.dll
2008-03-12 16:10 0 a------- c:\docume~1\james\applic~1\wklnhst.dat
2003-08-27 21:19 36,963 a----r-- c:\program files\common files\SM1updtr.dll
1998-12-08 18:53 186,368 a------- c:\program files\common files\IRAREG.DLL
1998-12-08 18:53 99,840 a------- c:\program files\common files\IRAABOUT.DLL
1998-12-08 18:53 70,144 a------- c:\program files\common files\IRAMDMTR.DLL
1998-12-08 18:53 48,640 a------- c:\program files\common files\IRALPTTR.DLL
1998-12-08 18:53 31,744 a------- c:\program files\common files\IRAWEBTR.DLL
1998-12-08 18:53 17,920 a------- c:\program files\common files\IRASRIAL.DLL
2008-08-31 22:46 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008083120080901\index.dat

============= FINISH: 23:06:22.09 ===============

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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Hello.
This looks fine, how is the machine now?

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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Hooray! Hooray!

it seems fine/good no pop up's or ballon's appearing on screen & seems to be back to normal again
i have a question
in my malwarebytes there are 180+ tyrons etc would it be good idea to delete these and give it a good clean or are they fine left alone?

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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You mean quarantine?

If so, then do whichever, doesn't really matter.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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I WILL TAKE YOUR ADVICE ON BOARD AND WOULD JUST LIKE TO STAY MANY THANKS FOR YOUR TIME AND EXPERTISE IN SORTING OUT MY PROBLEM!!!!@ EARLIER TODAY I WAS WILLING TO SCRAP THIS COMPUTER BUT YOU SORTED IT
Thank You! Thank You! Honored Honored Thank You! Thank You!

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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Glad I could help. 😉

descriptionspyware Protect 2009 alert - Page 2 EmptyRe: spyware Protect 2009 alert

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hello my friend!!!!!!!

opened up laptop this evening to be greeted with a resident sheild alert on screen Shocking Whoa after sundays event i thouhgt NOT AGAIN so could i have some advice on what to do with this???

c:system volume inforamation\restore{4BF2C15B-24E1-4387-A592-E87432727BAE}\RP20\A0009126.exe
treat name:trojan horse dropper.small.avx

is this serious or simple??

thanks in advance jimmer

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