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Bankerfox.a, win32/nuqel.e, and other issues

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descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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Is it a folder icon or a file?
If it's a folder, it's the dummy F_D made, if it's a file, delete it.

Let me know if it won't delete it.

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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It it tinted a lighter color and is a folder.

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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Ah.
Inside the folder, there should be a "this folder was created by flash disinfecter"

if there is, memory stick is clean.
The machine can be formatted now.

[edit]
Going to bed now.
Once the machine is formatted, install an AV ASAP.

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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Yeah, that's in the folder.

Edit: Alright, so it turns out my laptop wasn't installed with a recovery program. I'm going to try and find an XP CD and install it tomorrow. Do you want any scans of the clean OS or anything?

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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No. But once you do get that clean install over with, run F_D again, turn off autorun on your machine.

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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Should I download Service Pack 2 or 3? Automatic Updates is prompting me to download 3, and I had tried to download 2 previously, but it said it "did not find the expected version" and didn't install.

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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Download SP3. Smile...

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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Alright, I got SP3 installed, Trend Micro Internet Security installed, and Opera installed. I'm also going to download the Malwarebytes later.

I want to thank you greatly for your timely help and effort. It's amazing that this site is free because it's the best tech support I have come across. I don't know how you guys do it. I will definitely recommend this site and use it again in the future if I have any problems. Thanks again.

-PENGUINKK

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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Hello.
I do it because I can, it's my way of fighting back. I was in your shoes once ya know. LMBO or ROFL

Please read below to keep yourself safe.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck. Big Grin

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.

descriptionSolvedRe: Bankerfox.a, win32/nuqel.e, and other issues

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