Okay here's the brief story. My cousin bought a HP not more than two months ago. They got a virus from limewire but removed it through Norton. Since then they have not been able to connect to the internet.
I tried both a system restore and system recovery that came with the PC. Neither has help to reconnect to the internet. I figured if there were corrupt files leftover from the virus a complete system recovery would fix the problem but as of today 2/2/09 I still haven't gotten them connected to the internet.
Any suggestions would be greatly appreciated
I tried both a system restore and system recovery that came with the PC. Neither has help to reconnect to the internet. I figured if there were corrupt files leftover from the virus a complete system recovery would fix the problem but as of today 2/2/09 I still haven't gotten them connected to the internet.
Any suggestions would be greatly appreciated