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W32.Tidserv.Help

3 posters

descriptionSolvedW32.Tidserv.Help

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I can't get rid of this problem and as i'm not that computer literate i hope you can help me? please.

Here is my log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:26, on 2009-01-06
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Thomson\ST330\diagnostics\diagnostics.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Froddle Pod\ipm_as.exe
C:\Program Files\Roxio Creator 2009\5.0\CPMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Users\aybsee\Desktop\hijackgpthis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=84&bd=Pavilion&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=84&bd=Pavilion&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=84&bd=Pavilion&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [diagnostics] "C:\Program Files\Thomson\ST330\diagnostics\diagnostics.exe" /icon -l:en
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IpodManagerService] C:\Program Files\Froddle Pod\ipm_as.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatchTray11.exe"
O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files\Roxio Creator 2009\5.0\CPMonitor.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Windows Updates] c:\windows\system\Update.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-GB\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{089B1D72-0119-46D2-94FA-081B7A62B91A}: NameServer = 212.139.132.11 212.139.132.10
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D9ABE2F-1F13-443A-86A3-83CC1B6B6CBA}: NameServer = 85.255.115.28;85.255.112.130
O17 - HKLM\System\CCS\Services\Tcpip\..\{3F4D6816-BE1F-4D9E-9663-71600345E7C1}: NameServer = 85.255.115.28;85.255.112.130
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.28;85.255.112.130
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KRQPNA - Unknown owner - C:\Users\aybsee\AppData\Local\Temp\KRQPNA.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Roxio UPnP Renderer 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe
O23 - Service: Roxio Upnp Server 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe
O23 - Service: LiveShare P2P Server 11 (RoxLiveShare11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe
O23 - Service: RoxMediaDB11 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe
O23 - Service: Roxio Hard Drive Watcher 11 (RoxWatch11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe
O23 - Service: SpeedTouch 330 Manager (st330service) - THOMSON Telecom Belgium - C:\Program Files/Thomson/ST330/service/st330service.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: TWQG - Unknown owner - C:\Users\aybsee\AppData\Local\Temp\TWQG.exe (file missing)
O23 - Service: YWMRBF - Unknown owner - C:\Users\aybsee\AppData\Local\Temp\YWMRBF.exe (file missing)
--
End of file - 11994 bytes


Thanks

descriptionSolvedRe: W32.Tidserv.Help

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Here is my uninstall list

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
32 Bit HP CIO Components Installer
7-Zip 4.61 beta
Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Adobe Flash Player ActiveX
Adobe Reader 8.1.3
Advanced Batch Converter
AOL Toolbar 5.0
AppCore
Apple Mobile Device Support
Apple Software Update
Audio Tagging Tools
Backup
Bonjour
ccCommon
CCleaner (remove only)
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite Deluxe
DirectX 9 Runtime
EMC 11 Content
Enhanced Multimedia Keyboard Solution
ffdshow [rev 2280] [2008-11-02]
Free Internet Eraser 2.50
Free Videos To DVD V2.1
Froddle Pod
GearDrvs
GearDrvs
GOM Player
Google Earth
Google Toolbar for Internet Explorer
Google Updater
Hardware Diagnostic Tools
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
HP Active Support Library
HP Customer Experience Enhancements
HP Customer Feedback
HP Customer Participation Program 8.0
HP Demo
HP Easy Setup - Frontend
HP Imaging Device Functions 8.0
HP OCR Software 8.0
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential
HP Photosmart Essential 3.0
HP Photosmart.All-In-One Driver Software 8.0 .A
HP Picasso Media Center Add-In
HP Product Assistant
HP Recovery Manager RSS
HP Solution Center 8.0
HP Total Care Advisor
HP Update
HPSSupply
iTunes
Japanese Fonts Support For Adobe Reader 8
Java(TM) SE Runtime Environment 6 Update 1
LabelPrint
LightScribe System Software 1.17.90.1
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007 Trial
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Works
muvee autoProducer 6.1
My HP Games
Norton 360
Norton 360
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
NVIDIA Drivers
Power2Go
PowerDirector
PowerDirector
PowerDVD
Python 2.5.2
QuickTime
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio CinePlayer
Roxio CinePlayer Decoder Pack
Roxio Creator 2009
Roxio Creator 2009
Roxio Creator 2009
Roxio File Backup
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
SmartSound Quicktracks Plugin
SoulSeek 157 NS 13c
SPBBC 32bit
SpeedTouch 330
SPORE Creature Creator Trial Edition
Spybot - Search & Destroy
SpywareBlaster 4.1
Switch Sound File Converter
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
SymNet
Update for Microsoft Office 2007 Help for Common Features (KB957244)
Update for Microsoft Office Excel 2007 Help (KB957242)
Update for Microsoft Office OneNote 2007 Help (KB957245)
Update for Microsoft Office PowerPoint 2007 Help (KB957247)
Update for Microsoft Office Word 2007 Help (KB957252)
Update for Microsoft Script Editor Help (KB957253)
Update for Office 2007 (KB946691)
Vista Codec Package
WinRAR archiver
Yahoo! Install Manager
Yahoo! Toolbar

descriptionSolvedRe: W32.Tidserv.Help

more_horiz
Hello.


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKCU\..\Run: [Windows Updates] c:\windows\system\Update.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2D9ABE2F-1F13-443A-86A3-83CC1B6B6CBA}: NameServer = 85.255.115.28;85.255.112.130
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3F4D6816-BE1F-4D9E-9663-71600345E7C1}: NameServer = 85.255.115.28;85.255.112.130
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.28;85.255.112.130


  • Press "Fix Checked"
  • Close Hijack This.


Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionSolvedRe: W32.Tidserv.Help

more_horiz
As requested,here is that log

Malwarebytes' Anti-Malware 1.32
Database version: 1624
Windows 6.0.6001 Service Pack 1
2009-01-06 15:45:28
mbam-log-2009-01-06 (15-45-28).txt
Scan type: Quick Scan
Objects scanned: 53782
Time elapsed: 4 minute(s), 46 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 20
Folders Infected: 2
Files Infected: 2
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2d9abe2f-1f13-443a-86a3-83cc1b6b6cba}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2d9abe2f-1f13-443a-86a3-83cc1b6b6cba}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3f4d6816-be1f-4d9e-9663-71600345e7c1}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3f4d6816-be1f-4d9e-9663-71600345e7c1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{2d9abe2f-1f13-443a-86a3-83cc1b6b6cba}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{2d9abe2f-1f13-443a-86a3-83cc1b6b6cba}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{3f4d6816-be1f-4d9e-9663-71600345e7c1}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{3f4d6816-be1f-4d9e-9663-71600345e7c1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{2d9abe2f-1f13-443a-86a3-83cc1b6b6cba}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{2d9abe2f-1f13-443a-86a3-83cc1b6b6cba}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{3f4d6816-be1f-4d9e-9663-71600345e7c1}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{3f4d6816-be1f-4d9e-9663-71600345e7c1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{2d9abe2f-1f13-443a-86a3-83cc1b6b6cba}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{2d9abe2f-1f13-443a-86a3-83cc1b6b6cba}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{3f4d6816-be1f-4d9e-9663-71600345e7c1}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{3f4d6816-be1f-4d9e-9663-71600345e7c1}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.28;85.255.112.130 -> Quarantined and deleted successfully.
Folders Infected:
C:\Users\aybsee\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\extravideo (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\extravideo (Trojan.DNSChanger) -> Quarantined and deleted successfully.
Files Infected:
C:\Windows\system32\msqpdxwqsctmei.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\extravideo\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Your comments and help are much appreciated.

descriptionSolvedRe: W32.Tidserv.Help

more_horiz

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    Link 1
    Link 2
    Link 3
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Click No for Optional Scan.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.

descriptionSolvedRe: W32.Tidserv.Help

more_horiz
Part 1

DDS (Version 1.1.0) - NTFSx86
Run by aybsee at 18:07:33.03 on 2009-01-06
Internet Explorer: 7.0.6001.18000
Microsoft®️ Windows Vista™️ Home Premium 6.0.6001.1.1252.1.1033.18.1918.853 [GMT 0:00]

============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Program Files\Thomson\ST330\service\st330service.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Thomson\ST330\diagnostics\diagnostics.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Froddle Pod\ipm_as.exe
C:\Program Files\Roxio Creator 2009\5.0\CPMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\aybsee\Desktop\dds.com

descriptionSolvedRe: W32.Tidserv.Help

more_horiz
Part 2

============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.co.uk/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=84&bd=Pavilion&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=84&bd=Pavilion&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=84&bd=Pavilion&pf=cndt
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
BHO: AOL Toolbar BHO: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_01\bin\jusched.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [diagnostics] "c:\program files\thomson\st330\diagnostics\diagnostics.exe" /icon -l:en
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [IpodManagerService] c:\program files\froddle pod\ipm_as.exe
mRun: []
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\11.0\sharedcom\RoxWatchTray11.exe"
mRun: [CPMonitor] "c:\program files\roxio creator 2009\5.0\CPMonitor.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-gb\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
TCP: {089B1D72-0119-46D2-94FA-081B7A62B91A} = 212.139.132.10 212.139.132.11
============= SERVICES / DRIVERS ===============
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20081220.001\IDSvix86.sys [2008-12-23 270384]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-12-23 99376]
R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista;c:\windows\system32\drivers\netr73.sys [2008-9-1 493568]
R3 ST330;ST330;c:\windows\system32\drivers\st330.sys [2008-12-2 30464]
R3 STBUS;STBUS;c:\windows\system32\drivers\stbus.sys [2008-12-2 12672]
R3 stppp;Speedtouch PPP Adapter Adapter;c:\windows\system32\drivers\stppp.sys [2008-12-2 35328]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2008-6-13 41008]
R4 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]
R4 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-2-18 149352]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-13 23888]
S3 KRQPNA;KRQPNA;c:\users\aybsee\appdata\local\temp\krqpna.exe --> c:\users\aybsee\appdata\local\temp\KRQPNA.exe [?]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;c:\program files\roxio creator 2009\digital home 11\RoxioUPnPRenderer11.exe [2008-8-14 313840]
S3 RoxMediaDB11;RoxMediaDB11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxMediaDB11.exe [2008-8-14 1124848]
S3 TWQG;TWQG;c:\users\aybsee\appdata\local\temp\twqg.exe --> c:\users\aybsee\appdata\local\temp\TWQG.exe [?]
S3 YWMRBF;YWMRBF;c:\users\aybsee\appdata\local\temp\ywmrbf.exe --> c:\users\aybsee\appdata\local\temp\YWMRBF.exe [?]
S4 nvrd32;NVIDIA nForce RAID Driver;c:\windows\system32\drivers\nvrd32.sys [2008-9-1 133152]
S4 Roxio Upnp Server 11;Roxio Upnp Server 11;c:\program files\roxio creator 2009\digital home 11\RoxioUpnpService11.exe [2008-8-14 367088]
S4 RoxLiveShare11;LiveShare P2P Server 11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxLiveShare11.exe [2008-8-14 309744]
S4 RoxWatch11;Roxio Hard Drive Watcher 11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxWatch11.exe [2008-8-14 170480]
=============== Created Last 30 ================
2009-01-06 15:38 --d----- c:\users\aybsee\appdata\roaming\Malwarebytes
2009-01-06 15:38 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-06 15:38 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-06 15:38 --d----- c:\programdata\Malwarebytes
2009-01-06 15:38 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-06 15:38 --d----- c:\progra~2\Malwarebytes
2008-12-23 08:50 --d----- c:\program files\Norton 360
2008-12-23 08:49 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2008-12-23 08:49 --d----- c:\program files\Symantec
2008-12-23 08:47 --d----- c:\programdata\Symantec
2008-12-23 08:47 --d----- c:\progra~2\Symantec
2008-12-23 08:47 --d----- c:\program files\common files\Symantec Shared
2008-12-23 08:31 --d----- c:\programdata\NortonInstaller
2008-12-23 08:31 --d----- c:\progra~2\NortonInstaller
2008-12-21 15:41 --d----- c:\users\aybsee\BOOKS
2008-12-20 12:03 --d----- c:\users\aybsee\AAA - DOWNLOADS
2008-12-20 09:00 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2008-12-20 09:00 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2008-12-19 18:59 0 a------- C:\test0123
2008-12-19 11:16 --d----- c:\programdata\GRETECH
2008-12-19 11:16 --d----- c:\progra~2\GRETECH
2008-12-19 11:15 --d----- c:\program files\GRETECH
2008-12-17 15:16 --d----- c:\programdata\LightScribe
2008-12-17 15:16 --d----- c:\progra~2\LightScribe
2008-12-17 12:43 --d----- c:\programdata\Uninstall
2008-12-17 12:43 --d----- c:\progra~2\Uninstall
2008-12-17 12:25 --d----- c:\program files\Roxio
2008-12-17 12:21 --d----- c:\programdata\InstallShield
2008-12-17 12:17 --d----- c:\programdata\Roxio
2008-12-17 12:17 --d----- c:\program files\common files\Sonic Shared
2008-12-17 12:15 --d----- c:\programdata\Sonic
2008-12-17 12:14 --d----- c:\program files\common files\PX Storage Engine
2008-12-17 12:14 --d----- c:\program files\Roxio Creator 2009
2008-12-17 12:14 --d----- c:\programdata\eSellerate
2008-12-17 12:14 --d----- c:\progra~2\eSellerate
2008-12-17 12:13 --d----- c:\programdata\SmartSound Software Inc
2008-12-17 12:13 --d----- c:\progra~2\SmartSound Software Inc
2008-12-17 12:13 --d----- c:\program files\SmartSound Software
2008-12-17 12:12 2,297,552 a------- c:\windows\system32\d3dx9_26.dll
2008-12-16 20:20 98 a------- c:\users\aybsee\appdata\roaming\wklnhst.dat
2008-12-14 09:31 251 a--shr-- C:\autorun.inf
2008-12-12 10:06 2,048 a------- c:\windows\system32\tzres.dll
2008-12-12 08:26 827,392 a------- c:\windows\system32\wininet.dll
2008-12-12 08:25 2,868,736 a------- c:\windows\system32\mf.dll
2008-12-12 08:25 996,352 a------- c:\windows\system32\WMNetMgr.dll
2008-12-12 08:25 94,720 a------- c:\windows\system32\logagent.exe
2008-12-12 08:02 28,672 a------- c:\windows\system32\Apphlpdm.dll
2008-12-12 08:02 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2008-12-12 08:00 2,927,104 a------- c:\windows\explorer.exe
2008-12-12 02:27 296,960 a------- c:\windows\system32\gdi32.dll
2008-12-09 15:32 --d----- c:\program files\Yahoo!
2008-12-09 09:52 --d----- c:\program files\Audio Tagging Tools
2008-12-08 17:31 865 a------- C:\A2Output6.xml
2008-12-08 17:31 865 a------- C:\A2Output2.xml
2008-12-08 17:05 58 a------- c:\windows\mymp3s.ini
2008-12-08 16:55 --d----- c:\program files\FixTunes
==================== Find3M ====================
2009-01-04 09:08 143,360 a------- c:\windows\inf\infstrng.dat
2009-01-04 09:08 51,200 a------- c:\windows\inf\infpub.dat
2009-01-04 09:08 86,016 a------- c:\windows\inf\infstor.dat
2008-12-19 18:55 6,736 a------- c:\windows\system32\drivers\PROCEXP90.SYS
2008-12-19 18:55 318,976 a------- c:\windows\system32\CF6555.exe
2008-12-08 08:10 130,866 a------- c:\windows\hpoins18.dat
2008-12-02 13:36 35,328 a------- c:\windows\system32\drivers\stppp.sys
2008-12-02 13:36 30,464 a------- c:\windows\system32\drivers\st330.sys
2008-12-02 13:36 16,128 a------- c:\windows\system32\drivers\lpwdm.sys
2008-12-02 13:36 12,672 a------- c:\windows\system32\drivers\stbus.sys
2008-11-28 08:39 87,608 a------- c:\users\aybsee\appdata\roaming\inst.exe
2008-11-28 08:39 47,360 a------- c:\users\aybsee\appdata\roaming\pcouffin.sys
2008-11-28 08:04 47,360 a------- c:\windows\system32\drivers\pcouffin.sys
2008-11-25 13:48 1,819 a--shr-- c:\windows\system32\drivers\103C_HP_CPC_FR579AA-ABU s3624uk_YC_0Pavi_Q3CR836_E84WEv3PrA3_49_IAcacia_SOEMMB_V1.02_B5.18_T080618_WUH1_L409_M1918_J320_7AMD_8Athlon Dual Core 4450e_92.3_#081125_N10DE03EF_Z_G10DE03D0.MRK
2008-11-24 20:36 157,669 a------- c:\windows\system32\xvidvfw.dll
2008-11-24 20:36 703,201 a------- c:\windows\system32\xvidcore.dll
2008-11-02 10:11 60,273 a------- c:\windows\system32\pthreadGC2.dll
2008-11-02 10:11 11,264 a------- c:\windows\system32\ff_vfw.dll
2008-11-01 03:44 52,736 a------- c:\windows\apppatch\iebrshim.dll
2008-11-01 03:44 2,154,496 a------- c:\windows\apppatch\AcGenral.dll
2008-11-01 03:44 541,696 a------- c:\windows\apppatch\AcLayers.dll
2008-11-01 03:44 460,288 a------- c:\windows\apppatch\AcSpecfc.dll
2008-11-01 03:44 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2008-10-22 16:21 21,248 a------- c:\windows\help\oem\scripts\HPscript.exe
2008-10-22 06:47 995,328 a------- c:\windows\system32\VSFilter.dll
2008-10-22 03:57 241,152 a------- c:\windows\system32\PortableDeviceApi.dll
2008-10-21 05:25 1,645,568 a------- c:\windows\system32\connect.dll
2008-10-16 20:56 1,524,736 a------- c:\windows\system32\wucltux.dll
2008-10-16 20:55 83,456 a------- c:\windows\system32\wudriver.dll
2008-10-16 14:08 162,064 a------- c:\windows\system32\wuwebv.dll
2008-10-16 13:56 31,232 a------- c:\windows\system32\wuapp.exe
2008-09-01 02:59 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-21 02:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 12:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 12:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 09:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
============= FINISH: 18:08:13.85 ===============

descriptionSolvedRe: W32.Tidserv.Help

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I hope that's the end of this one.........thank YOU so much!!!!!!

descriptionSolvedRe: W32.Tidserv.Help

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Hello.

Now open a new notepad file.
Input this into the notepad file:

@echo off
sc stop "TWQG"
sc stop "YWMRBF"
sc stop "KRQPNA"
sc delete "YWMRBF"
sc delete "TWQG"
sc delete "KRQPNA"
del fix
exit


Save this as fix.bat, save it to your desktop.
Double click fix.bat and the black cmd window will open and close, this is normal.

There is one file that concerns me, but I can't tell if it's a file or folder.
Have you run a program Called Flash_Disinfector in the past?

descriptionSolvedRe: W32.Tidserv.Help

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Hi,
I've done as you have asked. No, I haven't run the Flash_Disinfector program before.

descriptionSolvedRe: W32.Tidserv.Help

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Okay.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


Files to delete:
C:\autorun.inf


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.

descriptionSolvedRe: W32.Tidserv.Help

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Hi,
I have done as you asked. After restart,avenger-notepad had this message-

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows Vista

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

File "C:\autorun.inf" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

I cannot open the zip archives to C:\avenger\backup.zip. as it is password protected.

please continue to help.

descriptionSolvedRe: W32.Tidserv.Help

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Hello.
Yes, it's ment to be passworded, so that users can't drag the infection back out. This is for your safety.

Please delete the avenger folder and the avenger from your desktop.
What problems remain?

descriptionSolvedRe: W32.Tidserv.Help

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I don't believe i have any further problems.If you are satisfied with the data supplied and the outcome then I am so grateful for your help and time.Thank you.

descriptionSolvedRe: W32.Tidserv.Help

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Okay, lets just update Java first.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

  • Download the latest version of Java SE Runtime Environment (JRE) 6 Update 11.
  • Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 11".
  • Click the "Download" button to the right.
  • In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    - Examples of older versions in Add or Remove Programs:
    - Java 2 Runtime Environment, SE v1.4.2
    - J2SE Runtime Environment 5.0
    - J2SE Runtime Environment 5.0 Update 2
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from here

  • First, unzip it.
  • Then run JavaRa.
  • Select English from the drop down menu and press Select.
  • This will open JavaRa.
  • Press Remove older versions
  • Press yes to the prompt.
  • It will make a log file of what it's removed.
  • Copy and paste the log back here.

descriptionSolvedRe: W32.Tidserv.Help

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