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Backdoor.Tidserv!inf

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descriptionSolvedBackdoor.Tidserv!inf

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A few days ago my computer got really bogged down with pop ups and all programs move much slower. Something seems to be disabling my Norton 360 everytime i restart my computer. Finally I got it to scan, says I have Backdoor.Tidserv!inf, but it cant remove it. Please help.

My Hijack this log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:22:31 PM, on 12/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\winscenter.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Metacafe\MetacafeAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Documents and Settings\Graeme\My Documents\Hijack This\HIJACK.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www6.comcast.net/a/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: (no name) - {CF8E0D07-FAFF-4302-8CD6-A37C36EC871B} - C:\WINDOWS\system32\mlJBTkHa.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [CmPCIaudio] RunDll32 CMICNFG3.CPL,CMICtrlWnd
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [spywareguard] C:\Program Files\Spyware Guard 2008\spywareguard.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - S-1-5-18 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: Axis & Allies Registration.lnk = C:\Documents and Settings\Graeme\Local Settings\Temp\{8422A5B2-7044-4890-B6B7-EF01D70EB801}\{47836B39-2465-4F39-9D7E-52F70A1C3D72}\ATR1.EXE (User 'SYSTEM')
O4 - S-1-5-18 Startup: Metacafe.lnk = C:\Program Files\Metacafe\MetacafeAgent.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - .DEFAULT Startup: Axis & Allies Registration.lnk = C:\Documents and Settings\Graeme\Local Settings\Temp\{8422A5B2-7044-4890-B6B7-EF01D70EB801}\{47836B39-2465-4F39-9D7E-52F70A1C3D72}\ATR1.EXE (User 'Default user')
O4 - .DEFAULT Startup: Metacafe.lnk = C:\Program Files\Metacafe\MetacafeAgent.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Axis & Allies Registration.lnk = C:\Documents and Settings\Graeme\Local Settings\Temp\{8422A5B2-7044-4890-B6B7-EF01D70EB801}\{47836B39-2465-4F39-9D7E-52F70A1C3D72}\ATR1.EXE
O4 - Startup: Metacafe.lnk = C:\Program Files\Metacafe\MetacafeAgent.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Last.fm Helper.lnk = D:\My Music\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O21 - SSODL: ieModule - {A3DF1545-77C4-4073-A14B-24CE0FAF09B7} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
O21 - SSODL: InternetConnection - {AFCC5664-C923-41E3-B3D1-EEC56B109775} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\lgcnntarkm.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 12470 bytes

descriptionSolvedRe: Backdoor.Tidserv!inf

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My Uninstall List:

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 10 ActiveX
Adobe Help Center 1.0
Adobe Illustrator CS2 Tryout
Adobe Photoshop CS2
Adobe Reader 8.1.2
Adobe Shockwave Player
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
Advertisement Service
Age of Empires III
Age of Empires III Trial
AIM 6.0
AnswerWorks 4.0 Runtime - English
AOL Instant Messenger
AppCore
Apple Mobile Device Support
Apple Software Update
Axis & Allies
Backup
Blitzkrieg
Bonjour
Caesar 3
ccCommon
dBpoweramp m4a Codec
Faces Of War Demo
GdiplusUpgrade
GearDrvs
GearDrvs
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Video Player
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Image Zone 4.2
HP PSC & OfficeJet 4.2
iTunes
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 10
Java(TM) 6 Update 7
Last.fm 1.3.2.13
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
overland
Pharaoh
PowerDVD
Professor Teaches Excel 2003
Professor Teaches Outlook 2003
QuickTime
RealArcade
Risk
Risk®️
Safari
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Sierra Utilities
SoundMAX
SPBBC 32bit
Spyware Guard 2008
Sudden Strike
SureThing CD Labeler 4 SE
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
TurboTax Deluxe 2007
TurboTax ItsDeductible 2006
TurboTax Premier Investments 2006
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WexTech AnswerWorks
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
Xtreme Sound PCI
Xvid 1.1.3 final uninstall
Yahoo! Toolbar for Internet Explorer

descriptionSolvedRe: Backdoor.Tidserv!inf

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Please note that I also have Spyware Guard 2008 on my computer and cant get rid of it.

descriptionSolvedRe: Backdoor.Tidserv!inf

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Hello.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.

descriptionSolvedRe: Backdoor.Tidserv!inf

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Had to download mbam to my laptop, then transfer it to my desktop. Had to rename mbam in order to install, but now it wont run. What do I do?

descriptionSolvedRe: Backdoor.Tidserv!inf

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I see you have Viewpoint Manager, this is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". Read this article: http://www.clickz.com/news/article.php/3561546

Additional info: http://vil.nai.com/vil/content/v_137262.htm

I suggest you remove the program now.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
  • Viewpoint Toolbar



  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: (no name) - {CF8E0D07-FAFF-4302-8CD6-A37C36EC871B} - C:\WINDOWS\system32\mlJBTkHa.dll
    O4 - HKLM\..\Run: [spywareguard] C:\Program Files\Spyware Guard 2008\spywareguard.exe
    O21 - SSODL: ieModule - {A3DF1545-77C4-4073-A14B-24CE0FAF09B7} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
    O21 - SSODL: InternetConnection - {AFCC5664-C923-41E3-B3D1-EEC56B109775} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\lgcnntarkm.dll
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


  • Press "Fix Checked"
  • Close Hijack This.



1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE.

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


Files to delete:
C:\WINDOWS\system32\mlJBTkHa.dll
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\lgcnntarkm.dll

Folders to delete:
C:\Program Files\Viewpoint
C:\Program Files\Spyware Guard 2008


Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please copy/paste the content of c:\avenger.txt into your reply.

descriptionSolvedRe: Backdoor.Tidserv!inf

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Got mbam to install and work by renaming (before I saw your next post). Here is the log:

Malwarebytes' Anti-Malware 1.31
Database version: 1456
Windows 5.1.2600 Service Pack 3

12/24/2008 4:28:11 PM
mbam-log-2008-12-24 (16-28-11).txt

Scan type: Quick Scan
Objects scanned: 60061
Time elapsed: 8 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 14
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 3
Files Infected: 39

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\mlJBTkHa.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2066b6ef-f34e-4c2f-90eb-10faf7157651} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{2066b6ef-f34e-4c2f-90eb-10faf7157651} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\spyware guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\spywareguard (Rogue.SpywareGuard) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\mljbtkha -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\mljbtkha -> Delete on reboot.

Folders Infected:
C:\Program Files\Spyware Guard 2008 (Rogue.SpywareGuard) -> Delete on reboot.
C:\Program Files\Spyware Guard 2008\quarantine (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\Graeme\Start Menu\Programs\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\mlJBTkHa.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\aHkTBJlm.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\aHkTBJlm.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\iifCvuuT.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TuuvCfii.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TuuvCfii.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\xxyyvWNE.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ENWvyyxx.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ENWvyyxx.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yfuoytxm.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mxtyoufy.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSarxx.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSScfbv.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSoity.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\TDSSvoql.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\TDSSmplt.sys (Trojan.TDSS) -> Delete on reboot.
C:\Program Files\Spyware Guard 2008\conf.cfg (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\mbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\quarantine.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\queue.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\spywareguard.exe (Rogue.SpywareGuard) -> Delete on reboot.
C:\Program Files\Spyware Guard 2008\uninstall.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Program Files\Spyware Guard 2008\vbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\Graeme\Start Menu\Programs\Spyware Guard 2008\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\Graeme\Start Menu\Programs\Spyware Guard 2008\Uninstall.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\khfEVNEW.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Microsoft\Protect\svhost.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Microsoft\Protect\track.sys (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\sysexplorer.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ctfmonb.bmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\reged.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\spoolsystem.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\sys.com (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\syscert.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\vmreg.dll (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\Documents and Settings\Graeme\Desktop\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSdxcp.dll (Rootkit.Agent) -> Delete on reboot.
C:\WINDOWS\system32\TDSSkkai.log (Trojan.TDSS) -> Delete on reboot.

Once restarted, a message came up saying it couldnt find mbam(maybe because it was renamed)?

What do I do next?

descriptionSolvedRe: Backdoor.Tidserv!inf

more_horiz
Okay, don't do my last post.

Post a new Hijack This log now.

descriptionSolvedRe: Backdoor.Tidserv!inf

more_horiz
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:01:49 PM, on 12/24/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winscenter.exe
C:\Program Files\Metacafe\MetacafeAgent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Graeme\My Documents\Hijack This\HIJACK.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www6.comcast.net/a/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - {2066B6EF-F34E-4C2F-90EB-10FAF7157651} - C:\WINDOWS\system32\mlJBTkHa.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [CmPCIaudio] RunDll32 CMICNFG3.CPL,CMICtrlWnd
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - S-1-5-18 Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: Axis & Allies Registration.lnk = C:\Documents and Settings\Graeme\Local Settings\Temp\{8422A5B2-7044-4890-B6B7-EF01D70EB801}\{47836B39-2465-4F39-9D7E-52F70A1C3D72}\ATR1.EXE (User 'SYSTEM')
O4 - S-1-5-18 Startup: Metacafe.lnk = C:\Program Files\Metacafe\MetacafeAgent.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')
O4 - .DEFAULT Startup: Axis & Allies Registration.lnk = C:\Documents and Settings\Graeme\Local Settings\Temp\{8422A5B2-7044-4890-B6B7-EF01D70EB801}\{47836B39-2465-4F39-9D7E-52F70A1C3D72}\ATR1.EXE (User 'Default user')
O4 - .DEFAULT Startup: Metacafe.lnk = C:\Program Files\Metacafe\MetacafeAgent.exe (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Axis & Allies Registration.lnk = C:\Documents and Settings\Graeme\Local Settings\Temp\{8422A5B2-7044-4890-B6B7-EF01D70EB801}\{47836B39-2465-4F39-9D7E-52F70A1C3D72}\ATR1.EXE
O4 - Startup: Metacafe.lnk = C:\Program Files\Metacafe\MetacafeAgent.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Last.fm Helper.lnk = D:\My Music\Last.fm\LastFMHelper.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O21 - SSODL: ieModule - {A3DF1545-77C4-4073-A14B-24CE0FAF09B7} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
O21 - SSODL: InternetConnection - {AFCC5664-C923-41E3-B3D1-EEC56B109775} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\lgcnntarkm.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 12270 bytes

descriptionSolvedRe: Backdoor.Tidserv!inf

more_horiz
Looking better.


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: (no name) - {2066B6EF-F34E-4C2F-90EB-10FAF7157651} - C:\WINDOWS\system32\mlJBTkHa.dll
    O21 - SSODL: ieModule - {A3DF1545-77C4-4073-A14B-24CE0FAF09B7} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
    O21 - SSODL: InternetConnection - {AFCC5664-C923-41E3-B3D1-EEC56B109775} - C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\lgcnntarkm.dll


  • Press "Fix Checked"
  • Close Hijack This.



Delete these three files in bold:
C:\WINDOWS\system32\mlJBTkHa.dll
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\lgcnntarkm.dll


  • Download combofix from here, use the top links - combofix.exe
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

    Backdoor.Tidserv!inf Rcauto10

  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes

    Backdoor.Tidserv!inf Whatne10

  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

descriptionSolvedRe: Backdoor.Tidserv!inf

more_horiz
I downloaded combofix, but have not run it yet because i cant delete ieModule.dll or lgcnntarkm.dll. It says access denied, it may be write-protected or in use.

descriptionSolvedRe: Backdoor.Tidserv!inf

more_horiz
Okay, skip them and CF will take them out.

descriptionSolvedRe: Backdoor.Tidserv!inf

more_horiz
ComboFix 08-12-24.01 - Graeme 2008-12-24 18:40:20.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.560 [GMT -5:00]
Running from: c:\documents and settings\Graeme\My Documents\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll
c:\documents and settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\moduleie.dll
c:\documents and settings\All Users\Application Data\svhost.exe
c:\program files\A360
c:\program files\Spyware Guard 2008
c:\program files\Spyware Guard 2008\conf.cfg
c:\program files\Spyware Guard 2008\mbase.vdb
c:\program files\Spyware Guard 2008\quarantine.vdb
c:\program files\Spyware Guard 2008\uninstall.exe
c:\program files\Spyware Guard 2008\vbase.vdb
c:\windows\reged.exe
c:\windows\spoolsystem.exe
c:\windows\sys.com
c:\windows\syscert.exe
c:\windows\sysexplorer.exe
c:\windows\system32\aHkTBJlm.ini
c:\windows\system32\aHkTBJlm.ini2
c:\windows\system32\bldgxwth.ini
c:\windows\system32\bvuklxjp.ini
c:\windows\system32\Drivers\TDSSmplt.sys
c:\windows\system32\jbaxdddu.ini
c:\windows\system32\mynlstpx.ini
c:\windows\system32\TDSSarxx.dll
c:\windows\system32\TDSScfbv.dll
c:\windows\system32\TDSSkkai.log
c:\windows\system32\TDSSmtve.dat
c:\windows\system32\TDSSoity.dll
c:\windows\system32\TDSSvoql.dll
c:\windows\system32\wekniqea.ini
c:\windows\vmreg.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TDSSSERV.SYS
-------\Service_TDSSserv.sys


((((((((((((((((((((((((( Files Created from 2008-11-24 to 2008-12-24 )))))))))))))))))))))))))))))))
.

2008-12-24 15:51 . 2008-12-24 15:51 d-------- c:\documents and settings\Graeme\Application Data\Malwarebytes
2008-12-24 14:20 . 2008-12-24 14:20 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-24 14:20 . 2008-12-03 19:59 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-24 14:20 . 2008-12-03 19:59 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-23 22:16 . 2008-12-23 22:16 410,976 --a------ c:\windows\system32\deploytk.dll
2008-12-23 21:23 . 2008-12-24 15:51 2,707 --------- c:\windows\system32\TDSSdxcp.dll
2008-12-23 21:21 . 2008-12-23 21:21 23,552 --a------ c:\windows\system32\gctlohjk.exe
2008-12-23 09:38 . 2008-12-23 09:38 d-------- c:\windows\E80F62FF5D3C4A1984099721F2928206.TMP
2008-12-14 21:50 . 2008-12-14 21:49 1,073,528 --a------ c:\windows\system32\SpoonUninstall.exe
2008-12-14 21:50 . 2008-12-14 21:50 33,846 --a------ c:\windows\system32\SpoonUninstall-dBpoweramp m4a Codec.bmp
2008-12-14 21:50 . 2008-12-14 21:50 3,643 --a------ c:\windows\system32\SpoonUninstall-dBpoweramp m4a Codec.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-24 23:37 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-12-24 23:35 --------- d-----w c:\documents and settings\Graeme\Application Data\Metacafe
2008-12-24 23:35 --------- d-----w c:\documents and settings\All Users\Application Data\Metacafe
2008-12-24 21:59 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-12-24 03:16 --------- d-----w c:\program files\Java
2008-12-23 23:51 --------- d-----w c:\documents and settings\Zoe\Application Data\Metacafe
2008-12-23 23:40 --------- d-----w c:\program files\Ahead
2008-12-23 23:39 --------- d-----w c:\program files\Common Files\Ahead
2008-11-28 19:00 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-11-17 18:07 805 ----a-w c:\windows\system32\drivers\SYMEVENT.INF
2008-11-17 18:07 60,800 ----a-w c:\windows\system32\S32EVNT1.DLL
2008-11-17 18:07 123,952 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS
2008-11-17 18:07 10,671 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT
2008-11-17 18:07 --------- d-----w c:\program files\Symantec
2008-11-16 00:38 --------- d-----w c:\documents and settings\Graeme\Application Data\Symantec
2008-11-14 23:22 --------- d-----w c:\program files\Norton 360
2008-11-14 17:57 --------- d-----w c:\documents and settings\Zoe\Application Data\Symantec
2008-11-14 16:28 --------- d-----w c:\documents and settings\Jack\Application Data\Symantec
2008-11-14 16:25 --------- d-----w c:\program files\Windows Sidebar
2008-11-12 23:47 --------- d-----w c:\program files\Xvid
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-16 20:38 826,368 ----a-w c:\windows\system32\wininet.dll
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-03 10:02 247,326 ----a-w c:\windows\system32\strmdll.dll
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2003-07-31 09:53 147,456 ----a-w c:\windows\inf\EL2K_XP.sys
2003-07-31 09:50 448,768 ----a-w c:\windows\inf\EL2K_N64.sys
2003-07-31 09:43 147,456 ----a-w c:\windows\inf\EL2K_2K.sys
2008-08-03 23:01 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008080320080804\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayExcluded]
@="{4433A54A-1AC8-432F-90FC-85F045CF383C}"
[HKEY_CLASSES_ROOT\CLSID\{4433A54A-1AC8-432F-90FC-85F045CF383C}]
2008-10-31 12:24 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayPending]
@="{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}"
[HKEY_CLASSES_ROOT\CLSID\{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}]
2008-10-31 12:24 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayProtected]
@="{476D0EA3-80F9-48B5-B70B-05E677C9C148}"
[HKEY_CLASSES_ROOT\CLSID\{476D0EA3-80F9-48B5-B70B-05E677C9C148}]
2008-10-31 12:24 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-09-14 68856]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2004-06-21 172032]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 241664]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2003-05-29 790528]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2004-11-02 32768]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-10 116040]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-07-10 289064]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-23 136600]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]

c:\documents and settings\Zoe\Start Menu\Programs\Startup\
Metacafe.lnk - c:\program files\Metacafe\MetacafeAgent.exe [2006-11-02 116856]

c:\documents and settings\Graeme\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 113664]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-05-29 241664]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-05-29 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Last.fm\\LastFM.exe"=
"c:\\Program Files\\AIM\\aim.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"c:\program files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [2008-02-18 149352]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-11-14 99376]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2008-01-12 23888]
S3 pfsvgae;pfsvgae;\??\c:\docume~1\Graeme\LOCALS~1\Temp\pfsvgae.sys []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
\Shell\AutoRun\command - G:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ffbb775e-d528-11dc-94e4-000c6ecf3d75}]
\Shell\AutoRun\command - G:\LaunchU3.exe -a

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2008-12-22 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:57]

2008-12-24 c:\windows\Tasks\User_Feed_Synchronization-{D5D6F115-7211-4CF7-A81D-8229D0223274}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 12:58]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-CmPCIaudio - CMICNFG3.CPL


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www6.comcast.net/a/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-24 18:49:00
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\system32\rundll32.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqgalry.exe
c:\windows\system32\msiexec.exe
.
**************************************************************************
.
Completion time: 2008-12-24 18:51:51 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-24 23:51:47

Pre-Run: 15,268,839,424 bytes free
Post-Run: 15,346,614,272 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

221 --- E O F --- 2008-12-19 08:01:10

descriptionSolvedRe: Backdoor.Tidserv!inf

more_horiz
Hello.

Now open a new notepad file.
Input this into the notepad file:

KILLALL::

Driver::
pfsvgae

File::
c:\windows\system32\TDSSdxcp.dll
c:\windows\system32\gctlohjk.exe

Folder::
c:\documents and settings\All Users\Application Data\Viewpoint


Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:
Backdoor.Tidserv!inf Sfxdaw

This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.

descriptionSolvedRe: Backdoor.Tidserv!inf

more_horiz
ComboFix 08-12-24.01 - Graeme 2008-12-24 19:22:13.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.639 [GMT -5:00]
Running from: c:\documents and settings\Graeme\My Documents\ComboFix.exe
Command switches used :: c:\documents and settings\Graeme\Desktop\CFscript.txt
* Created a new restore point

FILE ::
c:\windows\system32\gctlohjk.exe
c:\windows\system32\TDSSdxcp.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Viewpoint
c:\windows\system32\gctlohjk.exe
c:\windows\system32\TDSSdxcp.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_PFSVGAE
-------\Service_pfsvgae


((((((((((((((((((((((((( Files Created from 2008-11-25 to 2008-12-25 )))))))))))))))))))))))))))))))
.

2008-12-24 15:51 . 2008-12-24 15:51 d-------- c:\documents and settings\Graeme\Application Data\Malwarebytes
2008-12-24 14:20 . 2008-12-24 14:20 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-24 14:20 . 2008-12-03 19:59 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-24 14:20 . 2008-12-03 19:59 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-23 22:16 . 2008-12-23 22:16 410,976 --a------ c:\windows\system32\deploytk.dll
2008-12-23 09:38 . 2008-12-23 09:38 d-------- c:\windows\E80F62FF5D3C4A1984099721F2928206.TMP
2008-12-14 21:50 . 2008-12-14 21:49 1,073,528 --a------ c:\windows\system32\SpoonUninstall.exe
2008-12-14 21:50 . 2008-12-14 21:50 33,846 --a------ c:\windows\system32\SpoonUninstall-dBpoweramp m4a Codec.bmp
2008-12-14 21:50 . 2008-12-14 21:50 3,643 --a------ c:\windows\system32\SpoonUninstall-dBpoweramp m4a Codec.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-25 00:16 --------- d-----w c:\documents and settings\Graeme\Application Data\Metacafe
2008-12-25 00:16 --------- d-----w c:\documents and settings\All Users\Application Data\Metacafe
2008-12-24 23:37 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-12-24 03:16 --------- d-----w c:\program files\Java
2008-12-23 23:51 --------- d-----w c:\documents and settings\Zoe\Application Data\Metacafe
2008-12-23 23:40 --------- d-----w c:\program files\Ahead
2008-12-23 23:39 --------- d-----w c:\program files\Common Files\Ahead
2008-11-28 19:00 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-11-17 18:07 805 ----a-w c:\windows\system32\drivers\SYMEVENT.INF
2008-11-17 18:07 60,800 ----a-w c:\windows\system32\S32EVNT1.DLL
2008-11-17 18:07 123,952 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS
2008-11-17 18:07 10,671 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT
2008-11-17 18:07 --------- d-----w c:\program files\Symantec
2008-11-16 00:38 --------- d-----w c:\documents and settings\Graeme\Application Data\Symantec
2008-11-14 23:22 --------- d-----w c:\program files\Norton 360
2008-11-14 17:57 --------- d-----w c:\documents and settings\Zoe\Application Data\Symantec
2008-11-14 16:28 --------- d-----w c:\documents and settings\Jack\Application Data\Symantec
2008-11-14 16:25 --------- d-----w c:\program files\Windows Sidebar
2008-11-12 23:47 --------- d-----w c:\program files\Xvid
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-16 20:38 826,368 ----a-w c:\windows\system32\wininet.dll
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-03 10:02 247,326 ----a-w c:\windows\system32\strmdll.dll
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2003-07-31 09:53 147,456 ----a-w c:\windows\inf\EL2K_XP.sys
2003-07-31 09:50 448,768 ----a-w c:\windows\inf\EL2K_N64.sys
2003-07-31 09:43 147,456 ----a-w c:\windows\inf\EL2K_2K.sys
2008-08-03 23:01 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008080320080804\index.dat
.

((((((((((((((((((((((((((((( snapshot@2008-12-24_18.51.14.53 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-12-25 00:32:10 16,384 ----atw c:\windows\temp\Perflib_Perfdata_690.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayExcluded]
@="{4433A54A-1AC8-432F-90FC-85F045CF383C}"
[HKEY_CLASSES_ROOT\CLSID\{4433A54A-1AC8-432F-90FC-85F045CF383C}]
2008-10-31 12:24 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayPending]
@="{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}"
[HKEY_CLASSES_ROOT\CLSID\{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}]
2008-10-31 12:24 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayProtected]
@="{476D0EA3-80F9-48B5-B70B-05E677C9C148}"
[HKEY_CLASSES_ROOT\CLSID\{476D0EA3-80F9-48B5-B70B-05E677C9C148}]
2008-10-31 12:24 576352 --a------ c:\program files\Common Files\Symantec Shared\Backup\buShell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-09-14 68856]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2004-06-21 172032]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2005-01-12 241664]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2003-05-29 790528]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2004-11-02 32768]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-10 116040]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-07-10 289064]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-23 136600]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]

c:\documents and settings\Zoe\Start Menu\Programs\Startup\
Metacafe.lnk - c:\program files\Metacafe\MetacafeAgent.exe [2006-11-02 116856]

c:\documents and settings\Graeme\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 113664]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-05-29 241664]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-05-29 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Last.fm\\LastFM.exe"=
"c:\\Program Files\\AIM\\aim.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"c:\program files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [2008-02-18 149352]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-11-14 99376]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2008-01-12 23888]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\G]
\Shell\AutoRun\command - G:\LaunchU3.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ffbb775e-d528-11dc-94e4-000c6ecf3d75}]
\Shell\AutoRun\command - G:\LaunchU3.exe -a

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2008-12-22 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:57]

2008-12-24 c:\windows\Tasks\User_Feed_Synchronization-{D5D6F115-7211-4CF7-A81D-8229D0223274}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 12:58]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www6.comcast.net/a/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-24 19:32:12
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqgalry.exe
c:\windows\system32\msiexec.exe
.
**************************************************************************
.
Completion time: 2008-12-24 19:34:54 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-25 00:34:51
ComboFix2.txt 2008-12-24 23:51:53

Pre-Run: 15,560,491,008 bytes free
Post-Run: 15,554,367,488 bytes free

188 --- E O F --- 2008-12-19 08:01:10

descriptionSolvedRe: Backdoor.Tidserv!inf

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